Virgin Media Outage Report in Cookham, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cookham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cookham, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Beaconsfield, High Wycombe, Bracknell, Amersham, Chertsey, Egham, Uxbridge, Ascot, Chesham and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Slough |
Internet | |
| Reading |
Total Blackout | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cookham, England
Latest outage, problems and issue reports in Cookham and nearby locations:
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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Stephen Marshall
(@mathers1981) reported
from
Reading, England
@virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
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millie p RN RHV QN
(@melvinabrose) reported
from
High Wycombe, England
Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Cal 🇬🇧 🦁🏁
(@ska_qpr) reported
from
Taplow, England
.@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Mark Reilly
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia 15mins and counting trying get through to report a fault. Service has patchy at best, customer service dire #time to switch
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia The worst Broadband provider 😡 The worst customer service 😡
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Darren Woodward
(@woodywatford) reported
from
Croxley Green, England
@virginmedia Rang that number, said there wasn’t much they could do. Re did my package as it is currently, and it was £2 more than what I got quoted on Saturday. So just over £30 a month more staying with you. Thanks for trying to help
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.
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Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
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paul davies
(@ayestawnie) reported
from
Hillingdon, England
@virginmedia got no TV, Internet or phone please help got code W02 on my TV
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chionocxns
(@chionocxns) reported
@virginmedia our virgin broadband has intermittent service constantly. Devices keep disconnecting from WiFi. Absolutely no help from call centre. Got a new modem a couple of months ago and still no change!!!
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Yvonne Waller
(@YvonneWaller) reported
@virginmedia Well I have to say , this is singularly unimpressive. 1. No service 2. No real information 3. Still being charged .....boo
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baked.yum
(@bakedyum) reported
@virginmedia i was told by a customer services person today that 100% our service in BR2 will be back up & running at 5pm, now we're being told 6pm, pls explain in detail?
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🌹🖤Kelle🖤🌹
(@xxkells1978xx) reported
@virginmedia It is said was going to be fixed yesterday by midnight then it changed to 10.05 this morning then 14.50 now saying 6 very annoying pay alit each month to you lot yes of course there will be issues but the same happened Friday evening until Saturday morning it’s not very good
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Luke Stokes
(@lukestokes84) reported
@virginmedia How about you just focus on delivering stable broadband to existing customers. Mine amhas been down nearly 2hrs. It’s ok though you know about it and working on it. So bloody frustrating. Money off the bill ain’t enough it is stopping me working
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Gadgeminda / Gadget
(@Gadget_MJM) reported
We need @BBCWatchdog to look into #VirginMedia asap: @virginmedia fail to provide the service I pay for, give me 1/2 month waiting times for technicians that don't turn up, and then tell me it looks like I've used 900GB (if that was so why would I call) and can't be refunded.
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Supratim Ghose
(@gsupratim) reported
@richardbranson so frustrated with @virginmedia broadband service. on install day, no one informs about delays beyond allotted slot 5 hrs. Multiple calls later, engg turns up to inform the cabling is incomplete. I now need to call another team for getting this done. sad state!!
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Andy Turvey
(@TurveyAndy) reported
@virginmedia An this is what the problem is! I get your sorry as everyone keeps on saying! It wasn’t a missed call no one called at all! I’ve already explained the problem an provided a photo in the conversation!
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Martin W
(@dmartw) reported
@F1RacerDude @virginmedia If that was a painting I would totally hang that on my wall.
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Tony
(@TonyMarcham66) reported
@virginmedia @DAVIDLIVETT I live in BR5 and it’s abysmal service from Virgin. It’s not complex it’s just that it happened before the weekend and no meaningful attempt made to fix it. Poor communication and hiding behind a fictional time which just gets pushed back!