Virgin Media

Virgin Media Outage Report in Cookham, Royal Borough of Windsor and Maidenhead, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cookham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cookham, Royal Borough of Windsor and Maidenhead, England 03/14/2025 21:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cookham, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: Reading, Slough, Beaconsfield, High Wycombe, Bracknell, Amersham, Chertsey, Egham, Uxbridge, Ascot, Chesham and Maidenhead.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomSlough Internet
United KingdomReading Internet
United KingdomReading E-mail
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cookham, England

Latest outage, problems and issue reports in Cookham and nearby locations:

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia We last requested to the money back on Jan. You lied and said you never got a request from vodaphone. Vodaphone however have asked you loads of times and said you are the worst to work with. They have a lot of trouble getting you to cooperate!

  • gonnella Pete (@gonnella) reported from Woodley, England

    @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

  • gareth5274 gareth moore (@gareth5274) reported from Maidenhead, England

    @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia Well I'd advise that you cancel, give us our number back and money back! This is ridiculous!! Last time I spoke in Jan via Web chat, you said you'd never got a request from Vodaphone about our number! Vodaphone said they have requested though.

  • dc89lfc DC (@dc89lfc) reported from Slough, England

    @virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia We requested the money back and phone no back in Jan. You lied and said vodaphone never requested the number back. As you won't cancel, my Dad stopped you charging with his bank. Now you're trying to charge another £58 to restore the service?!

  • sarahleveridge Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia no internet again any issues in Rickmansworth?

  • gregemmerson_ Greg Emmerson (@gregemmerson_) reported from Reading, England

    @virginmedia Completed the tests with the app, one room poor coverage

  • vikingmarta89 Marta (@vikingmarta89) reported from Reading, England

    @virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia My Dad canceled his contract with you back in October and sent his equipment back as requested. Yet you still charge him! We and vodaphone have asked you 100s of times to give our number back but you lie and say you never got a request! Fraudulent!

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia So my Dad asked the bank to stop you and now you're trying to charge him another £58 to restore your service! Just give us our number back and money! Lets be done with already!!

  • Johnnyplanted Johnnyplanted (@Johnnyplanted) reported from Hillingdon, England

    @virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.

  • KathyMck1962 Kathy mckenry (@KathyMck1962) reported from Reading, England

    @virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?

  • DawnFabbricatti Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported from Reading, England

    @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

  • reknott Richard Knott (@reknott) reported from Burnham, England

    Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking

  • drewalmighty Andy Routledge (@drewalmighty) reported from Egham, England

    Hey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.

  • UrineMan oluwa 🇳🇬 (@UrineMan) reported from Burnham, England

    it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****

  • squeakz73 Squeakz (@squeakz73) reported from Hillingdon, England

    @virginmedia never sign up with this company. They won't take no for an answer when you decide to leave and continue to steal your money! Even when you send their equipment back! 😡 Virgin stop stealing from my Dad! He is a pensioner!

  • ambreenfarooq15 A (@ambreenfarooq15) reported from Reading, England

    Virgin media is sooooooo ******* ****

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?

  • rolhas1979 Roberto Ferreira (@rolhas1979) reported

    @virginmedia I was told to get an improvement on my package and I agreed to do that but asked Virgin Media employee if I could cancel it after 14 days and he said yes if I didn't see any difference with the internet ,and was told today I couldn't cancel it and go back to how I was before

  • kevman1277 Kevin Pearce (@kevman1277) reported

    @virginmedia hi my broadband is down just wanted to know if there’s a problem in my area

  • RBKing80 Paul W. (@RBKing80) reported

    @virginmedia One of your mobile colleague thought it would be hilarious to call me and start laughing down the phone. Not remotely professional.

  • MrDaftEddie MrDaftEddie (@MrDaftEddie) reported

    @virginmedia Having a problem with your service, my 82 year old father-in-law has been left without a working phone line after your engineers replaced a connection. No help from 150, meaning he will be left with no form of external communication!

  • kaejlaab The General (@kaejlaab) reported

    @virginmedia What are they going to tell me? Yes you have had crap service from us for 3 weeks now, but our engineers are working hard to sort the problem. The same I’ve been told for 3 weeks now.

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?

  • Pk191 Kempington (@Pk191) reported

    Nevermind @virginmedia scuffed my connection completely. Was down all day yesterday evening and now I'm getting throttled after whatever they did over the course of today. Thanks guys! No stream today.

  • FreshTorbay FRESH Handmade Cosmetics (@FreshTorbay) reported

    @virginmedia Broadband down again TQ1 3 area. #refund?

  • kevman1277 Kevin Pearce (@kevman1277) reported

    @virginmedia Wonderful so it’s saying there’s a problem in my area and will be fixed tomorrow only been with u guys a month this is the 2nd time my tv broadband hasn’t worked not good enough!!