Virgin Media Outage Report in Cookham, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cookham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Cookham, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Hillingdon, Windsor, Wokingham, Amersham, Uxbridge, High Wycombe, Ashford, Bracknell, Chertsey and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Slough |
||
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cookham, England
Latest outage, problems and issue reports in Cookham and nearby locations:
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jrd1982
(@thefitebegins) reported
from
Hillingdon, England
@virginmedia Yet again Virgin Media is down and yes I have tried the checker. Why are services with VM constantly going down across the UK?
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Matt Gardner
(@FuzzyPixels) reported
from
Slough, England
@MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues
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Matt Gardner
(@FuzzyPixels) reported
from
Slough, England
Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Jim Moore
(@HamiltonNashHR) reported
from
Winnersh, England
So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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Thomas Pirouet
(@ThomasPirouet) reported
from
Chesham Bois, England
@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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Sandeep Pandya
(@spandya1) reported
from
Croxley Green, England
@virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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≡xtr≡m≡pcuk 🔜 #i69 🤟
(@ExtremePCUK) reported
from
Hillingdon, England
@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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💋unknown💋
(@unknown45523435) reported
from
Hillingdon, England
Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Moore FPL
(@moore_fpl) reported
@virginmedia I'm getting an error trying to link a Virgin Media account to my Virgin Media O2 ID. Is there a contact email or live chat that I can go to to resolve the issue please?
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Chris Stevens
(@KarmelietChris) reported
@virginmedia Absolutely disgusting service from Virgin Media. All we want to do is log into our account, but password not working. How to reset it, we dont know and they dont know. Shower of shi...
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sujitchandran🇮🇳
(@sujitchandran) reported
@virginmedia pathetic services. Not able to connect virgin media owned app My Virgin media app and Connect. Complained registered and 5 days to fix issue. 🙄
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Gc Crypto
(@GcCrypto2) reported
@virginmedia Omg, 15 mins on the phone and still cant get through to a real person, dont matter what u press or option u choose, just going round in circles, an absolute joke, Avoid Virgin media, they cant even sort simple issue of answering thier phone. What a joke
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Gc Crypto
(@GcCrypto2) reported
@virginmedia @HISTORYUK Omg, 15 mins on the phone and still cant get through to a real person, dont matter what u press or option u choose, just going round in circles, an absolute joke, Avoid Virgin media, they cant even sort simple issue of answering thier phone.
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Jazza
(@jmilprint) reported
@kajwashere @virginmedia You will have a virgin media email address and another email either Gmail or outlook in my case. The problem I have is it's not virgin media anymore it's virginmedia02 now.
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Victoria Massey ❤️
(@Brookedavis1984) reported
@virginmedia Don’t need any help thank you, last time we had to take it to the press office and executive team to get it resolved due to wrong information being told to us by social media team
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LondonUK
(@Uk84London) reported
@virginmedia No Tv and no internet full outage in Ealing area! Error code CS2004 - this is happening way too often with Virgin Media for a modern provider #VirginMedia
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Alistair D Johnson
(@Bobcat1939) reported
@virginmedia I've got the text and im trying to sign in to my virgin media account but it won't allow me to link my account to my id
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Wickins
(@Ballistix99) reported
@GaryCoxUK @virginmedia @VodafoneUK Excellent customer service