Virgin Media Outage Report in Belmont, Blackburn with Darwen, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Belmont, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belmont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Belmont, Blackburn with Darwen, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Burnley, Blackburn, Bolton, Preston, Wigan, Rochdale, Rossendale District, Bury, Salford, Leyland, Accrington, Chorley and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
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| Manchester |
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| Manchester |
Internet | |
| Burnley |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Belmont, England
Latest outage, problems and issue reports in Belmont and nearby locations:
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@virginmedia Done them both saying no issues but somehow I'm having WiFi connection issues
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Rixie | MamaDemonDoggo
(@Gallerixia) reported
from
Salford, England
@virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.
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Dan Cross
(@dancross88) reported
from
Salford, England
@virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.
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Geoff Parkinson
(@GeoffParkinson6) reported
from
Tyldesley, England
@davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin
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Jeff Griffiths
(@UBuildmain) reported
from
Atherton, England
@virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬
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Manchester Tart
(@Manchester_Tart) reported
from
Urmston, England
@virginmedia get off the internet, I want to use the house phone! #virgin #down
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@pipercjjj @virginmedia And my app is showing me no issues WOW
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David Monaghan
(@Dave_mona) reported
from
Walkden, England
So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing
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Ian
(@Mancman10) reported
from
Manchester, England
@virginmedia Hello please can you help as my remote control for my TV box has a button that is not now working so i need a new one but have forgotten the account password so i can't get through to anyone on the phone by dialing 150, please can you help me, thanks,regards Ian
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Dan Cross
(@dancross88) reported
from
Haydock, England
Absolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.
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GEORGIA CRUSE
(@georgiacruse_) reported
from
Manchester, England
No joke @virginmedia WiFi goes down about 3 times a week
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@virginmedia Is anybody else having problems with broadband in the Monton area
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ram
(@RamPillai) reported
@virginmedia I think I worked out the issue. My VM login is for Virgin Mobile not broadband. Mobile customers are not eligible?
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Georgina 🐰
(@georgina_jgr) reported
@_justjayne_ yeh :(( the superfast speeds in my area are virgin media only, how upsetting, hate it. I may have to cancel my cancellation... 🥲
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Lainey
(@Elaine3600) reported
from
Laois, Leinster
@virginmedia My sister eventually got through, a new boxis being sent out and if that doesn't work a technician is coming Saturday. Personally, I don't think new box will do it.. A cable appears to be down in next street!
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Jennie Lees
(@jennielees) reported
@virginmedia Thanks, however I don't feel these fees are in good faith given how your customer onboarding is so well designed to have customers incur them. Will be sending a complaint (by post, gosh, it's 2021!). Not my fault you don't serve my address, I wish you did!
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Nick holt
(@Holty_74) reported
from
Wallasey, England
@virginmedia service has been down on the Wirral most of the day. Any idea when a fix will happen?
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selihdivad
(@wotsits4lyf) reported
@virginmedia Had to raise another complaint as unable to get in touch with anyone to discuss my initial complaint. Promised call back didn’t happen. I’ve not even been with you a month yet and I cannot wait to leave.
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Ciara McLaughlin
(@ciara512) reported
So frustrated with @virginmedia, ongoing internet and tv problems for the last couple of years. You call up, they say they will fix it, no difference. They convince you to upgrade package to fix the problems, no difference, then try to charge £240 to cancel said package 🤯
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Kirsty Hanna
(@Kirstywoods) reported
@virginmedia I’m losing my mind! 🤬 recently joined you and can’t get through for support; all my log refs aren’t recognised. Getting fault CS2200. Can’t get a full recording and unable to get help!!!!
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Bəäŕđĕď Đřåğøñ
(@VanHelSiingh) reported
@virginmedia So i basically have to wait until the 22nd with potentially no service, despite being told it will definitely be by 4.15pm, and then may have to wait further given engineer lead times? Actual joke of a service
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(((Greg Barnes)))
(@GregBarnes2) reported
@TJA_evonet @Opus_Energy Good luck with that mob. They are almost as bad and corrupt as @virginmedia. I had 10 months of hell with them. In the end they paid me off and promised never to contact me again. They broke it. Just awful.