Virgin Media Outage Report in Baguley, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Baguley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baguley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Baguley, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Sale, Stockport, Oldham, Macclesfield, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Baguley, England
Latest outage, problems and issue reports in Baguley and nearby locations:
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BG
(@benj_greenhalgh) reported
from
Wilmslow, England
@virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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Simon Ritchie
(@Weirdyweirdtwit) reported
from
Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
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✨$ERENA✨
(@teesh69) reported
from
Manchester, England
@virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b to happen any faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b installed and faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s a absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones
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Gemmalea Woodward 🐝
(@Woodylass) reported
from
Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
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Pete Vella
(@pete_vella) reported
from
Salford, England
@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Taylor
(@amygtaylor1987) reported
@virginmedia I called today to cancel my Virgin broadband. The reason I am cancelling is my wife sadly took her own life on our house on 16 March, and so I have had no choice but to move out of our house and in with my parents. Despite explaining these circumstances to six…
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TimeyWimey
(@SonicDalek) reported
@virginmedia Account. My phone used WiFi at home. I only use the data connection (Three) when I'm out.........or when the signal inside is so bad or non existent!
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Benjamin Schuster-Böckler
(@dagams) reported
@virginmedia Sorry, but this is just so infuriating. I told your phone people several times that I have moved out of my old address in February already, and they said my password would arrive by email. I was told this TWICE by two different people. It never arrived.
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CaptainTinderPants
(@PantsTinder) reported
Im not even ******* lying I was just about to randomly insult virgin media and my Internet shut off.... I now believe in karma, and bad Internet
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Larry Da Sloth
(@LarryDaSloth) reported
@virginmedia Thanks I already have but it doesn't give me any indication that's there's an issue until I click to check the hub - and even then it just says there's an issue but nothing specific 🫤
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Dan Frydman
(@danfrydman) reported
@colinrtalbot I sometimes ask them to define how a BT broadband connection works via Virgin Media. When they work out that I’m some sort of IT professional, they hang up.
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Jay Richardson
(@Jay_Richards0n) reported
@virginmedia cannot get through to you. Appalling customer service. Please contact me to discuss my contract?
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David.
(@ElJaffoGuzman) reported
@virginmedia i got a new router and off they went. only the first time something was addressed but it clearly wasn't what was causing the issue. since then I still had the issue and had various new routers.
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Prince
(@Lemarprince1) reported
@virginmedia been a customer for years and our wifi has always been so poor so for our consoles we use Ethernet connection but lately the internet keeps dropping off every other day we’ve had the same router for like 8 years no help from you guys what so ever
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Ennui2020
(@Ennui20202) reported
@virginmedia Live chat was interesting 60 mins of my life I’ll never get back, 1 reply every 15 mins, to be told tough, fk off, thanks Md like to say it was a pleasure but it wasn’t, live chat? Misnomer