Virgin Media

Virgin Media Outage Report in Baguley, Manchester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Baguley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baguley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Baguley, Manchester, England 01/15/2025 05:40

January 15: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Baguley, Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Stockport, Salford, Oldham, Bury, Sale, Northwich, Macclesfield, Wilmslow, Cheadle and Altrincham.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWarrington TV
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Baguley, England

Latest outage, problems and issue reports in Baguley and nearby locations:

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now

  • Jessicareynard Jessica Fairhurst (@Jessicareynard) reported from Atherton, England

    @virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!

  • clareyocs1 Clare (@clareyocs1) reported from Salford, England

    @AdumF @virginmedia I know Salford had a problem yesterday or day before.

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property

  • MissVerryCherry Verry Cherry 💋 (@MissVerryCherry) reported from Salford, England

    @virginmedia I can’t believe how shocking your customer service is ....

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft

  • joemoonblue Joemoonblue (@joemoonblue) reported from Stockport, England

    @virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!

  • rachaelmcnally rachael mcnally (@rachaelmcnally) reported from Salford, England

    @virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours

  • jy_6yates Jamie Yates (@jy_6yates) reported from Stockport, England

    @virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength

  • brollybruce Bruce (@brollybruce) reported from Knutsford, England

    @virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client

  • robtomlin1 ROB TOMLIN (@robtomlin1) reported from Sale, England

    @virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    @virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!

  • mason458 Michael May (@mason458) reported from Middleton, England

    @MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.

  • AidenMontgomery Aiden Montgomery (@AidenMontgomery) reported from Westhoughton, England

    Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!

  • CityWookie CityWookie (@CityWookie) reported from Urmston, England

    Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice

  • thegallyfamily Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor

  • AjayPatel1000 Ajay Patel (@AjayPatel1000) reported from Stockport, England

    @virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Danirtter1 Dani_rötter (@Danirtter1) reported

    @virginmedia I’m more concerned with making sure it stays on for like even a whole week. It’s just been in and out constantly this week so would like to understand thd underlying problem and the date when it’ll be fixed for good

  • mark_2058 Mark (@mark_2058) reported

    @virginmedia I’m trying to switch to eBilling. The help section isn’t particularly helpful unfortunately. My account setting seems to suggest I have it enabled but I still get sent a paper bill. Can you help save some 🌲🌲🌳🌲🌳

  • cryptopaul134 Paulk (@cryptopaul134) reported

    @virginmedia my connection at home dropping and reconnecting 50+ in 8-9 working hours for the last 3months. Checking service status online for last 3 months "engineer's are working on the issue". How long will this last more? How to help? = Fix ASAP, not in 3months and no results

  • 1lifeliveitnow Dino (@1lifeliveitnow) reported

    @virginmedia @Rebecca40781849 I want to complain too, I have just left sky and joined virgin that included the 02 deal and I have had no service ever since and 02 do not help. Is there anyway virgin can talk to them as I am not happy living with no mobile.

  • kaffachino kat (@kaffachino) reported

    @virginmedia Hi! I’m a volt customer and I’d like to order my wifi pods, i need two because i can’t connect in my kitchen or back bedroom, how do I go about ordering these ?

  • pengelly_amy Amy (@pengelly_amy) reported

    @virginmedia been told the issue was with my internet! So I book appointment for engineer for tomorrow then I get a text saying fixed and appointment cancelled but it’s not so now I have to wait till Monday! This ain’t on virgin

  • illwill87 Philip williamson (@illwill87) reported

    @virginmedia never ever leave @sky for these mugs. Don't know what they are doing. What's 250mps when you haven't got service. #pathetic #badservice #staywithsky

  • AHennessy72 A.Hennessy (@AHennessy72) reported

    @virginmedia Doesn't work...

  • simonha08675244 simon harris (@simonha08675244) reported

    @virginmedia @RalphTwice Yes I second that it’s been out all weekend again , and when you check online it says everything is fine , but that’s crap it’s happening all over the the country their service is joke , think it’s time to leave this service is pathetic you’re right .

  • JasonMo25436420 Jason Morgan (@JasonMo25436420) reported

    @virginmedia hi VM I live in thornbury Bristol a I think your network now has to many people in my area as online lag has got worse now everyone uses VM here , and more houses being built here , I got 1 gig and online is delayed unplayable