Virgin Media outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, City of Westminster, Wandsworth, Bromley, Mitcham, Epsom, Kingston upon Thames, Beckenham, and Tadworth.

City	Problem Type	Report Time
Croydon	Internet	22 minutes ago
Southwark	Internet	5 hours ago
Croydon	E-mail	6 hours ago
City of Westminster	Internet	13 hours ago
Croydon	TV	1 day ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Nick Tippett (@nicktippett) reported 3 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Jack Robinson (@JackEORobinson) reported 4 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Baz, Wacky worm! (@mobiusb2) reported 17 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  A voice only (@Avoiceonly2) reported 20 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Marta (@itsmartamoya) reported 20 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Nick Tippett (@nicktippett) reported 25 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Ranjan Mallya (@RanjanMallya) reported 26 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  R. Aaron (@aaronuart) reported 26 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  traymca 💙 (@traymca) reported 29 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Nick Tippett (@nicktippett) reported 32 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Shasa Colson (@THE_COLSON) reported 34 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 39 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  William (@willbassoumba) reported 39 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Charbster (@charbster) reported 45 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Befitat50 (@befitat50) reported 46 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Baltazarka (@MiaZagica) reported 48 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Baz, Wacky worm! (@mobiusb2) reported 51 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  hippychic (@Keldavey) reported 51 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Illy Mus 💙 (@illymus) reported 54 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  peter james wigley (@pjwigley) reported 54 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  O2 (@O2) reported 6 minutes ago

  @rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?

• 
  AJG (@gozzand) reported 8 minutes ago

  @OliverGMcManus @virginmedia surely as theyre not actually providing you the service contracted you should be able to cancel without penalty?

• 
  Lucia (@LadyLucia05) reported 11 minutes ago

  @virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.

• 
  London leaver (@ross_biagini) reported 12 minutes ago

  @virginmedia internet keeps going off in Amersham Please fix it

• 
  megb (@Gbarch1) reported 13 minutes ago

  @virginmedia Our service has been down since 10pm Thursday 28th. Latest updates keep pushing reconnection forward to latest info: 1st June 12pm. What on earth are you doing? Clearly not working on Friday-Sunday. Replies have dried up and your Whatsapp is disabled. We pay £123 pm

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 14 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  Karl Harris (@candysarahland) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV29 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Jim_Bo (@burchett84) reported 20 minutes ago

  @virginmedia Hi, can someone please help regarding a bill please

• 
  O2 (@O2) reported 20 minutes ago

  @Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.

• 
  cari_lou (@swlondonraised) reported 22 minutes ago

  @virginmedia Is the WiFi down in Tw7 area. Why ? And how long will it be to get sorted. My son has an online exam today 😡