Virgin Media Outage Report in Tingley, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tingley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tingley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Tingley, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Dewsbury, Brighouse, Halifax, Batley, Wakefield, Cleckheaton, Huddersfield, Bingley, Mirfield, Castleford, Liversedge and Pontefract.
City | Problem Type | Report Time |
---|---|---|
Bradford | Internet | |
Leeds | Internet | |
Leeds | ||
Leeds | Wi-fi | |
Bradford | Wi-fi | |
Leeds | Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Tingley, England
Latest outage, problems and issue reports in Tingley and nearby locations:
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia do you care to give an update regarding services being down in the WF1 area of Wakefield? You estimate keeps changing which is becoming really annoying!! Literally 1000s of households without an Internet connection. #wakefield #poorservice
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusiness strike yet again!😠 Not only are they charging me £7/month for 4G backup that doesn't work, they are now charging me £4 for paper bills that I never asked for. Oh, and still say I owe them money despite me overpaying due a to a red letter that they took by DD later
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia all services in the WF1 area of Wakefield have been down all day and looking like 6pm to be fixed. Will you be applying any credit to people's accounts?? Good will gesture and all that! #wakefield
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia finally after 5 days without a service no streaming tv, being unable to work from home and having to sit in Saturday teatime eaiting for engineer while family go to Halloween party It's finally fixed Now the impossible part making contact to discuss compensation
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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Padge 👌
(@AdamPagett3) reported
from
Wakefield, England
@virginmedia That checker like my service doesn't work
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Padge 👌
(@AdamPagett3) reported
from
Featherstone, England
@virginmedia @Virgin Terrible service
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The Churchill
(@Churchill0782) reported
from
Wakefield, England
@virginmedia I've checked and definitely not entitled due to the amount of days with no service. Like I said, a good will gesture. People who are working from home haven't been able to work for a start. Only been with you a few weeks and have nothing but issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Rice 🐝 💙💛
(@lizrice) reported
@virginmedia Not working in EN2 (yes, I have tried rebooting)
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The Fandabulous Brian
(@BrianGameyGamin) reported
Nice to see @virginmedia trending for the wrong reasons leaving them was amazing absolute dogshit company and customer service if you have a chance go elsewhere. #virginmedia
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Yang ****
(@yang82wang) reported
@virginmedia Your tweet is clearly a lie as my broadband has been down 3 times. My contract is ending in May, wanna guess what I'm gonna do?
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Lolly's True Crime World
(@LollyTrueCrime) reported
@virginmedia @Suepro38 Your service is a joke I ask to speak to a manager and was told not possible, eventually one hour later i was connected and the call was ended
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15 minute Chris
(@chrisjlatimer) reported
@virginmedia They back down again
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Armzz 🇬🇧🇸🇩
(@3rdPartyArmzz) reported
@virginmedia You increased my bill and in return my speeds always low, wifi is always dropping and overall abysmal service
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Alex
(@alexodam) reported
@virginmedia ahhh! i seee you :) - saw how many messages with the same text had been sent out quickly so wasn’t sure if it was a mad copy and paste run or a little auto script bot thing haha. Thanks for the message guys, been a customer since 2017 and gb fibre since day one, love the service…
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Kally Kalsi-Steele
(@KallyK18759253) reported
@virginmedia Worst broadband service. No customer service.
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Ry
(@ButtyG97) reported
@virginmedia Are y'all good? Why did I not only have no internet all night and no service whatsoever, and after the "fix" I'm still seeing poor speeds and H+ connection? Actually ridiculous.
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Lolly's True Crime World
(@LollyTrueCrime) reported
@virginmedia Why will you not tell your incompetent staff to connect a customer to a manager upon request, that is law