Virgin Media

Virgin Media Outage Report in Tingley, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tingley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tingley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tingley, City and Borough of Leeds, England 12/13/2024 18:55

December 13: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tingley, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Huddersfield, Castleford, Bradford, Wakefield, Halifax, Batley, Bingley, Dewsbury, Cleckheaton, Liversedge, Mirfield, Shipley and Brighouse.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomHuddersfield Internet
United KingdomCastleford Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tingley, England

Latest outage, problems and issue reports in Tingley and nearby locations:

  • craigs06 ¿craig? (@craigs06) reported from Wakefield, England

    @virginmedia Ran a test on the super hub itself. Its resolution to the Wi-Fi is to move close to it. Am 6 foot from it !

  • tess_hs Tess Hornsby Smith (@tess_hs) reported from Leeds, England

    Urgh @virginmedia are the worst. Been hanging on for over half an hour, was on the cusp of wanting to leave, really want to now. Just can't as they have left us permanently on hold gggrrr.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Down again and now affecting me working at home. Nothing in that link is useful, they're just general checks which are fine when it's working and not when it drops, like now...

  • DaveHouto ⚒Dave Houghton⚒ (@DaveHouto) reported from Leeds, England

    @virginmedia not happy customer, have line, fibre and TV with you, wanted to transfer my mobile to you and passed C/check however not able to get s10+ only offered so, and your advisors not helpful at all to a valued customer

  • fudino10 Gareth Futty (@fudino10) reported from Castleford, England

    @virginmedia They said they was dealing with the fault and was given no time scale. It’s just come back on now but over the last few days it keeps loosing signal for a few minutes then coming back on. Thanks for the reply.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @Wyldbore82 @virginmedia It's worst when Willow is watching cartoons - she's too young to understand why it just stops and thinks she's done something wrong!

  • fudino10 Gareth Futty (@fudino10) reported from Castleford, England

    @virginmedia Yes tried that no luck, been told there is a problem in our area again! Happens nearly every month. Getting fed up now every time I receive a letter from you it’s a price increase too.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia Service status shows no issues. Wired / wireless through hub / wireless through separate router, all the same issue.

  • Aletdownofstate Marc Rigg (@Aletdownofstate) reported from Leeds, England

    Ita great when you're Internet goes down at the start of the #AusGP @virginmedia. Not impressed.

  • petermauriceuk peter-maurice (@petermauriceuk) reported from Leeds, England

    @virginmedia I just get connection error.... this service not available right now

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @virginmedia At the moment I'm back up to decent speeds, but when it does dip right down (usually mornings & evenings) it's just as slow on wired. Hub is a Super Hub 2.

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Dewsbury, England

    @virginmedia U took your time guys!! I rang customer service and have an engineer booked in now for tomorrow morning

  • AzarAsghar AzarLFC (@AzarAsghar) reported from Leeds, England

    @virginmedia hi. My home telephone line has suddenly gone down..not accepting incoming calls or allowing outgoing. Was working fine earlier this morning

  • NotRich5 Undisclosed Miz (@NotRich5) reported from Castleford, England

    @Barrage_Jeff @virginmedia Loads of people having same issues and they keep saying everything’s fine. Mines either cut off completely or running appallingly slowly

  • harryd20200 Haz (@harryd20200) reported from Wakefield, England

    @SpottedRothley Yeah mine has been on and off all week, sick of ringing them and listening to there excuses & engineer carnt call till Friday,asked for compo and the Indian advisor starts shouting at me. Unbelievable poor quality of staff at #virginmedia

  • bradfordbrownie BradfordBrownie (@bradfordbrownie) reported from Bradford, England

    @loftus2011 @virginmedia @SkyUK totally agree ive just had to get in touch to change one of my boxes again second time in three months problem is ive lost all my recordings last time and its going to be the same again

  • SS_Sutty Mohammad Ishaq Khan (@SS_Sutty) reported from Trident, England

    @virginmedia I have been having intermittent disruptions of my broadband since Friday. Come on now get it sorted. I'm missing out on the finale of line of duty. 5 weeks of wait for you guys to **** it up. 🖕🖕

  • CLane_89 Chris (@CLane_89) reported from Thornton, England

    @CBeebiesHQ is down...@CBeebiesHQ is down...this isn't a drill. Get it sorted @virginmedia

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia Thanks for response. It seems better this morning. All I needed to know is that it was a Virgin issue, not an issue with my hub.

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia The service seems to have been interrupted again. Been fine all week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielMc94 Daniel. (@DanielMc94) reported

    @virginmedia Been on 2 separate calls for an hour each and been disconnected both times. Been waiting for an hour for a text with no reply. Any chance of a reply so I can cancel?

  • 1980ac Alison Getty (@1980ac) reported

    @virginmedia just been cut off after waiting on the phone for over an hour to cancel my braodband…

  • TheMekon_Venus TheMekon_Venus (C₃) (@TheMekon_Venus) reported

    @virginmedia Please don’t patronise me.. I spoke to the team on the virgin number. Explained I have a disability.. and they cut me off. Engineer is booked. My wait is almost a week. No help.

  • kiraG021424 KAG (@kiraG021424) reported

    Anyone else in Glasgow having problems connecting to @virginmedia Wi-Fi?

  • petertrinder Peter Trinder (@petertrinder) reported

    @virginmedia I have been trying for the last two days to notify you that I am moving house. I have tried your chat function (awful), and just spent 52 minutes waiting on hold on the phone, and have just been cut off. I don't know how any legitimate company can operate like this.

  • GinQueen01 Michelle Cunningham (@GinQueen01) reported

    @virginmedia what’s going on with your customer service phone lines!!! I have spent 4 hours trying to get through today, 5th call so far been waiting 45 mins sort it out!

  • TheMekon_Venus TheMekon_Venus (C₃) (@TheMekon_Venus) reported

    @virginmedia I don’t need to be patronised.. or quietened down.. I need help by someone that can get something done quickly. Can you arrange that? Can you actually do anything real to help the situation? Or is this just PR?

  • YellowZephyr Jozo70 🇬🇧 (@YellowZephyr) reported

    @virginmedia Hello again, tried with Firefox, Chrome and Edge all the same issue, popping with DEF01 after adding a 0 at the end

  • skyblueloyalist skyblueloyalist (@skyblueloyalist) reported

    @virginmedia No but tomorrow will be cancelling 100% your services are absolutely shocking and so is the customer service.

  • AbbasaSharif Abbas Sharif (@AbbasaSharif) reported

    @virginmedia I appreciate your help, messaging isn't the best form of communication. I am not angry at you, but I am annoyed of the service I am getting. My postcode is W3 8EW.