Virgin Media Outage Report in Chapel Allerton, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chapel Allerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapel Allerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chapel Allerton, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Liversedge, Leeds, Bradford, Dewsbury, Harrogate, Cleckheaton, Wakefield and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Chapel Allerton, England
Latest outage, problems and issue reports in Chapel Allerton and nearby locations:
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Bam Bam
(@SaffsAI) reported
from
Bradford, England
Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@virginmedia I do need assistance over why the 4G backup didn't kick in when I had an outage last week but I've raised that with you already, I hope
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Andrew English
(@andy_english) reported
from
Dewsbury, England
@LordTets @virginmedia Go to Ofcom... you have clearly given them ample time on numerous occasions to resolve your complaint. Life is too short to spend your time waiting for promised calls and web chats... let the ombudsman deal with them.
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Jonathan 🇷🇺
(@Jonatha72251618) reported
from
Bradford, England
@virginmedia We should pay by the minute and then it would reflect on the bill when its down.
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Vid
(@vid_mitra8) reported
from
Leeds, England
Virgin media is frustratingly slow. We pay around 33 each month. That’s more of what we pay for two months of internet, TV with all sports channels everything and Netflix, Disney and Amazon prime included. Might move back to India I swear.😭
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Dom Burch ⤴️
(@domburch) reported
from
Bradford, England
@virginmedia To cancel. Tried ask contact methods other than writing you a letter so far. Carrier pigeon might be better.
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Jordan
(@jordfcs) reported
from
Bradford, England
@yatin_suvagiya @virginmedia Sky are rubbish 3 weeks I have been calling them to sort out an issue and now the managers that are promising to call me don’t call me back shocking service from @SkyUK can’t wait to leave and virgin have offered me a cheaper deal with more add ons that sky can give me
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Helen Rafferty 💙
(@HelenRaffTVN) reported
from
Shelf, England
@BandageQueen @virginmedia I had Virgin for years at my old house with no problems and couldn’t wait for it to be installed here. It’s just a joke now…keep saying it’s going to be fixed and then change the date.
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Martin Lowrie
(@ringroads) reported
from
Leeds, England
@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.
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Syd MC
(@63Syd) reported
from
Huddersfield, England
@virginmedia Logged in first time and no problems but since then I get this screen
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?
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Paul Waite
(@plrw2010) reported
from
Leeds, England
@virginmedia why is your customer service so difficult to deal with? They seem like robots reading from a list of FAQ answers! Ask something not on the list they are clueless!! Thanks
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Nicholaus Lamming
(@sneakybutcha) reported
from
Harrogate, England
@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@KevEdwardsRetro I've been with them for years (Yorkshire Cable before that) but changed to the @vmbusiness service to get 4G backup only to find that it doesn't work when their device is in modem mode. Unable to get through to them though - worst support/customer service I've ever experienced
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Jordan
(@jordfcs) reported
from
Bradford, England
@virginmedia what’s the best deal you can do me please 🙏🏼 sky are having my life with the rubbish connection, internet never working and shocking customer services, a manager doesn’t even stick to their word of calling me back. Week 3 of my issues not getting resolved!
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Richard Parker
(@Ripark114) reported
from
Pannal, England
@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Dewsbury, England
@virginmedia well done 👏🏽 new way of resolving complaints! Offer a resolution that you know customer won’t accept so you can pass on to an adjudicator… all in a record time of 8mins!!!
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Christine Pilkington
(@Pilki) reported
from
Bradford, England
@virginmedia Nothing! I'd be a very rich lady with all the apologies I've had in the last few 7 days, apologies doesn't get my service back does it?!
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@vmbusinesshelp @vmbusiness Thanks. The 4G backup not working since the service was installed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cath Walker
(@CathWalker13) reported
@virginmedia What link ? I have rung snd in my area an outage says won’t be fixed till 6.05 pm . Went wrong at 7.30 last night .
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Damo Coaten
(@damotron) reported
Ayo @virginmedia fancy sorting out our internet connection? Down for 5 hours on Tuesday, how long will it be today? Funnily enough, remote working is pretty difficult when you’re ISP decides to take a siesta
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Steve Hayes 🇺🇦💙💛
(@GreenSteveHayes) reported
@virginmedia @thedarkmitchell Pity they did not look into it during the night. Pretty important when thousands of customers affected, many of whom probably working from home today. Poor, no very Poor service
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Ben Armstrong
(@coolsneakyben) reported
@virginmedia I have a complaint in progress where I need to speak to someone, and all you do is ask me to wait on hold for HOURS on a phone line that doesn't have a 'follow up complaint' option... so please could you arrange for someone to call me?
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Elizabeth
(@GwIadysStreet) reported
@virginmedia despite our broadband AND WiFi being off since lunchtime yesterday your service status says there are no issues in CH43 so why haven’t we got broadband tv or WiFi???
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Steph
(@14Treacle) reported
@virginmedia I have no services at all, there is an issues in the area. Still down now
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𝓂 𝒶 𝓎 𝒶 𝓇
(@brysatra) reported
@virginmedia - loss of broadband & landline phone on 18th - area outage - was fixed. Twice had loss of broadband & landline phone on 19th - area outage - was fixed. It’s 2pm on 20th. 3x I’ve had no broadband or phone line again. When are you going to permanently fix this issue?
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Ruth O'Brien
(@RuthSocial) reported
@virginmedia is there issues in East London? Your checker page says no but my broadband isn’t working after having intermittent issues all morning (E15 postcode)
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Elizabeth
(@GwIadysStreet) reported
@virginmedia That’s not much help to me
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thedarkmitchell
(@thedarkmitchell) reported
@virginmedia @GreenSteveHayes Yeah complaining about your service solves nothing. The compensation is a joke.