Virgin Media Outage Report in Chapel Allerton, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chapel Allerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapel Allerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chapel Allerton, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Bradford, Huddersfield, Dewsbury, Heckmondwike, Leeds, Liversedge, Mirfield, Castleford, Wakefield, Harrogate, Ossett, Cleckheaton and Guiseley.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Normanton |
Internet | |
| Bradford |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chapel Allerton, England
Latest outage, problems and issue reports in Chapel Allerton and nearby locations:
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Ralph Berry 🌹🚃#Bradford2025
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia Another outage . When is your BD18 service going to be fixed. 2nd week of random service loss . Makes work nigh on impossible .
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
from
Swillington, England
@virginmedia 2nd day running wifi gone down at this time. What is going on????? #CrapBroadband
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusinesshelp What is the plan? 24 hours no internet in LS29 radio silence. I definitely won’t be renewing my @vmbusiness account no customer service on the phone or online chat.
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FanExperienceCompany
(@FanExperienceCo) reported
from
Wibsey, England
If self isolation weren’t bad enough, we’ve had no @virginmedia broadband all day, so won’t be able to watch the games later 🙁
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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Beef
(@thebeefybaby) reported
from
Leeds, England
@virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusiness @virginmedia @vmbusinesshelp have tried multiple ways of getting in touch with you no response or help. We have looked online & the router we have in our office doesn’t even match the ones on your website. I will be looking at moving supplier 24 hours of no internet
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀
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LUFC is Life ⚽️
(@Carlianleeds) reported
from
Leeds, England
@virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//
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Harvey Sond
(@harveysond) reported
from
Leeds, England
Never known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Skoobz
(@PsychoSkoobz) reported
OK, so after all my complaints, we have finally got to the bottom of my broadband issues! @virginmedia have given me a straight answer, a reduction on my bill and explained exactly what has been happening!! Sorry for being hard on you Virgin, but its the only way I got answers!
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Allan Scott
(@AllanScott2890) reported
@virginmedia Yeah I rang up, same time when I had to renew my contract, plus a few other times bringing up theses subjects and all what happened with was my bill went to £31 to £47 or it was bye bye Internet....nothing got sorted. Away from twitter you have terrible on pressure service
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Jonathan
(@jonolathan) reported
Have had the worst experience with @virginmedia, avoid!!!
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Kev
(@Kev07380522) reported
@virginmedia Sorry as a new customer this isn’t the best start really is it
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ceaves%blueyonder.co.uk@gtempaccount.com
(@CeavesCo) reported
@virginmedia is access to blueyonder emails down at the moment I'm in Liverpool region
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Parsien
(@parsien) reported
@virginmedia 3 VM Engineers I spoke to mentioned the VM Hub 3 is a poor router. Online forums suggest the router is poor. Amazon reviews of other routers suggest people are paying money to switch away from VM's poor routers. But telephone support claim #fakenews lol
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zaza
(@za_zaca) reported
@virginmedia I'm not going to waste my time to write again. send me a DM ill send you my number if your glorious! Customer assistant have little time for your customer
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Brian Hutton
(@magicbathtub) reported
@virginmedia Go look at your system, it’s all there. I can’t keep answering same questions. There are bereaved loved ones on here who can’t cancel your service for people who have died. @ofcom @LutzSchueler
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🌈patrick🐙
(@thatgaypatrick) reported
Lame of me to do this on here but I've been waiting for @virginmedia's online chat service for 48 hours and they just cut off my phone call after an hour on hold so that's fab 🙃
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Birch
(@TheSonOfABirch) reported
@virginmedia I've went through the whole rigmarole of the FAQ and the service checker - however it's still constantly at an all time low - unless the service is stopped dead, there seems to be no "cause for concern" from your end