Virgin Media Outage Report in Chapel Allerton, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chapel Allerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapel Allerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chapel Allerton, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Wakefield, Batley, Normanton, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Harrogate, Liversedge, Pudsey, Wetherby and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Wakefield |
Phone | |
| Batley |
Internet | |
| Batley |
Internet | |
| Normanton |
Internet | |
| Batley |
Community Discussion
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Virgin Media Issues Reports Near Chapel Allerton, England
Latest outage, problems and issue reports in Chapel Allerton and nearby locations:
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia I have already spoken to your team, and if you look down my twitter feed, it has been 4 months of me just messaging you guys in regards to this, my internet dosen't work, and I want the issue resolved. And I am just told either someone will call me back or to just sit and wait
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I think your messaging service is having a dicky fit it keep asking if I need any help and asks me to type yes or no... so I type yes. It say someone will be in touch soon.. then few seconds later it asks me the same questions over and over 😡
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.
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Nathan Spooklas
(@whoisdougie) reported
from
Leeds, England
@virginmedia and to make matters worse, your service checker is now no longer working. This is an actual joke. Paying nearly £50 a month for terrible service.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Mitigating disaster on your part when you offered the text messaging service. I simply didn’t understand how you do your billing and why I needed to pay September bill when I already paid from August 15th to October 8th and I’ve paid October’s bill yesterday to be
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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Holly Staveley
(@holly192306) reported
from
Leeds, England
@mrsjackson2205 @virginmedia This is the reason we cancelled with them. We had an on going complaint for around 6 months!! Terrible company so glad we got rid! You cannot talk to anyone on the phone and when you do they are as much use as a chocolate fire guard!
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Davis 💙
(@nosnets1972) reported
@virginmedia But when I spoke to someone on that number yesterday, he told me I had to raise the complaint on line. So am going round in circles as per usual
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MindYour Business
(@BSIntollerant) reported
@O2 @GoodThingsFdn @virginmedia Would get connected, but your customer service is rubbish. Claims to work until 21:00 pm but automated hangup at literal 20:00. Useless.
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MWA 💙
(@OneSetofFingers) reported
@virginmedia your new WhatsApp process is a disgrace. Over 24hrs to sort out an upgrade, asking the same questions over and over if didn’t get back within a few minutes, when you took far longer to respond. Never again. A will-sapping, anger creating shambles.
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Alison Russell (Ally)
(@mrsruss2018) reported
@virginmedia finally!!! 3 engineers have managed to sort our issue. Please can someone message us to arrange some kind of account credit and compensation for the services lost for almost 2 weeks (as advised by engineers) thanks
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Casia Zajac 💙🇺🇦
(@CasiaZajac) reported
@virginmedia We got a confirmation message this morning and were not told he wasn’t coming. We’ve just found out he won’t be here for 5 days and can’t go without broadband or tv for 5 days. We don’t understand why esp as phone reception is bad in the house.
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Jules A
(@Jule5y) reported
@virginmedia The hub for my Hive heating system went down with the wifi two weeks ago and wouldn’t restart once my wifi came back. I was left with no option but to replace it. It had been working fine until the wifi outage, that seemed to trigger it.
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Obi-**** Enobi
(@Vyewalker) reported
@virginmedia not complaining, but the phone adaptor for calling over fibre is not working. Yesterday was the go live date for us. I've tried all the obvious things. Is this a known issue?
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CactuarMike
(@CactuarMike) reported
@virginmedia And how does that help me 6 months later? And why is an engineer being sent out again on Friday for the same issue?
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Casia Zajac 💙🇺🇦
(@CasiaZajac) reported
@virginmedia We’ve now been told the technician came, phoned us (though we’ve no missed calls) and left. We also went out to look on the street. So he left us without ringing the door bell? I suspect he went home to watch the football. What dreadful service.
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Sarah Coleman
(@elisabeth1sarah) reported
@virginmedia We go again @virginmedia... another missed appointment even though I called and confirmed twice someone was attending...65 days without Internet and counting... oh and they're still taking money for a service they're not providing!