Virgin Media Outage Report in Horsforth, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horsforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Keighley, Wakefield, Liversedge, Huddersfield, Brighouse, Dewsbury, Batley, Cleckheaton, Mirfield, Harrogate, Halifax, Castleford and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Bradford |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Wi-fi | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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🏳️🌈chem 🦋 users🏴
(@ChemUsers) reported
from
Leeds, England
@virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda
(@Lindagoonerette) reported
@virginmedia Hi is the internet down in Birmingham??? Got up this morning the hub light was red 🥺🥺🥺 my brothers done the apps check and on offed it and tightened cables 🥺🥺🥺 but still red 🥺🥺🥺🥺
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Tea and Gin Cosplay
(@hulksy) reported
@virginmedia fix your ******* Internet
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Humfredo
(@Humfredo) reported
Hey @virginmedia you have spotty service at the best of times, but going down on boxing day with a 4pm fix is really ****.
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Matt Schatten
(@SchatDon) reported
@RogerCarlsson92 @MrRoryReid (2/2) however if you're not using an external input like a PS5/Virgin Media/Sky Q box etc then it does work fine. Basically limits you to the built in TV tuner/Apps like Netflix etc. Main reason I'll never buy again is that Samsung promised a software update to fix... never came.
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Jáckßèѧþñ
(@BenusJack) reported
@VirginMediaNews @RobOHanrahan So SFA about Virgin Media broadband and mobile phone internet being down since midnight on Christmas eve? Not worth bothering anybody to mention why all zoom calls had to be cancelled, kids with internet authorised computer games couldn't play them? Nothing? Okay. Cancellations?
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Ally Mason
(@allym08) reported
@virginmedia watching Steve Jobs movie on Virgin Media UHD channel last night. The sound was marred with numerous drop outs. This seems to a never ending issue. As uhd product is limited on virgin this is a Poor show!
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Wolfman's Got Nards 🎃
(@wolfmansnards) reported
@titchlife @virginmedia Definitely a problem. I've had the same issue forever. Now that my son has a laptop, I really need access to this feature.
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Short 'n' Sweet💙
(@shortandsweet55) reported
Why does Virgin record random ****? #virginmedia #randomshit
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Stuart Gipp
(@Stupacabra) reported
Hey @virginmedia your Internet is basically constantly unusable, has been down for hours and hours. Have you just straight up switched mine off
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Cameron Lepper☁️🚀
(@CameronLepper) reported
Phoned your support team, and was told I could still cancel. Not an option since you’ve now drilled a hole in my house. Beyond me that nobody at @virginmedia thought to check the cabinet was live before going ahead with an install.