Virgin Media Outage Report in Horsforth, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horsforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Harrogate, Castleford, Dewsbury, Wakefield, Huddersfield, Halifax, Liversedge, Cleckheaton, Mirfield, Keighley, Brighouse and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Bradford |
Total Blackout | |
| Leeds |
Wi-fi | |
| Harrogate |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Abdullah Mulla
(@a8dullah_mulla) reported
from
Heckmondwike, England
@virginmedia somethings never change, £21 price increase can’t get you good customer service. Complaint logged for the second time, will I get response this time? 🤔
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Thomas Gadd
(@ThomasGaddPhoto) reported
from
Wrose, England
@SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year
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Stu Annakin
(@SAnnakin16) reported
from
Harrogate, England
@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Richard Best
(@RichardBest6) reported
from
Ovenden, England
@virginmedia is there currently a problem with broadband in HX30LZ?
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
Thanks @virginmedia Glad to know your levels of service are still going to be this utterly dire to justify pumping my price up an extra £15 a month!
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
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Rachel Hatfield
(@rosiehat) reported
from
Wrose, England
@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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James Wall
(@JamesWall67) reported
from
Harrogate, England
@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Norma (Stuckasaurus) Roberts🐀
(@westerby1) reported
from
Thornton, England
@virginmedia If that was the case then I apologise for moaning! Seems it was just bad timing! Had I rung a little later you'd have known! I just always assumed that the tests that you run would show if there was a fault at your end?
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Andy Shelton
(@SheltonAndy) reported
from
Heckmondwike, England
Absolutely disgraceful service from @virginmedia again. If I could change I would! Do not go with them if you have a choice!!
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Bradford, England
@vmbusiness just wanted to ask how much you value customer service? I’ve just had a phone call from your operative with shocking customer service.
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Jay Smith
(@JayDS87) reported
from
Halifax, England
@virginmedia Service status website page won’t load even on my phone service provider. I have reset my router twice. Still happening.
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Jay Smith
(@JayDS87) reported
from
Halifax, England
@virginmedia why is my internet disconnecting every 5 minutes and the website won’t load for service updates……
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Norma (Stuckasaurus) Roberts🐀
(@westerby1) reported
from
Thornton, England
What #InternetSpeed does a one person household with a laptop /mobile & Roku streaming stick need? I sometimes watch HD movies while on my laptop, but I never play video games. I'm thinking of changing my @virginmedia package (price increase!) & am currently on M250 broadband.
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Martin Caine
(@MartinCaine) reported
from
Huddersfield, England
@virginmedia Two whole days now with our Internet connection dropping every ten minutes. How long is this fix expected to take?
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
@virginmedia £55 a month JUST for Internet from April? Been a customer for over 20 years when it was £20 a month. Loyalty just gets you taken advantage of I guess.
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@mbird24 @virginmedia Hi Mark, hope you're well.Last night was just the straw that broke etc lol. Its been going on & off now for over a wk.Once it goes off 1st time its then hours of dropping constantly.Ive had issues since day1 but it seemed to get better....now gone again. Thanks for the message
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Johnson
(@SusieWJr) reported
from
Swindon, England
@virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.
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Susan Johnson
(@SusieWJr) reported
from
Himley, England
@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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Paul Evans
(@EvansPaul41074) reported
@virginmedia Also, all your complaints team are bothered about is closing the ticket. Not actually resolving the underlying issues. You should only close a complaint once it is confirmed that the issue is resolved, e.g. when the money is paid.
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Paul Evans
(@EvansPaul41074) reported
@virginmedia Hi can you pay me back the £100 you overcharged me quicker. After multiple contacts about billing errors, i was promised a refund 10 days ago. I've just been told it wasn't processed and now I have to wait another 14 days. I have spent over 5 hours on the phone about these issues
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NiKA TORi
(@nikamusik) reported
@virginmedia @Ofcom , how is it OK for a major broadband provider to leave a customer with zero service for 10+ days and no real answers??
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NiKA TORi
(@nikamusik) reported
@virginmedia Day 10 without broadband, @virginmedia. No fix, no explanation, no timeline. This isn’t just poor service—it’s negligence! I’m reviewing my rights under consumer law & preparing a formal complaint. How can you sell a service you clearly can’t deliver?
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Kate Sampson
(@kstvtn9nss) reported
@virginmedia I’ve just fled a DV situation and am in a refuge. I need to change my number and provider, and have no money to load it. Can u help pls?
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Kate Hendo
(@mySUPERkate) reported
@virginmedia so many internet issues in the last week! What’s going on? Your status website doesn’t show anything?!
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gazza86
(@GARyan86) reported
@virginmedia broadband has been awful for a year now and then charge me 20 pounds for someone to come out and not fix it lol. Will definitely be moving provider
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cashydablue
(@k22jbc) reported
@virginmedia are you having any issues with Netflix ? I have somebody else’s profile in a different language when I try to access my account