Virgin Media Outage Report in Horsforth, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horsforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Bradford, Huddersfield, Cleckheaton, Halifax, Harrogate, Liversedge, Dewsbury, Keighley, Mirfield, Castleford, Wakefield, Brighouse and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Bradford |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Vicky Szulist
(@vickyszulist) reported
from
Brighouse, England
Nothing happens for days then today- a shooting in Brighouse; a large brown cow coming in the opposite direction on my walk through Bradley Woods; my dad being visited by a nurse in full PPE followed by a call from his neighbour to check he is ok and finally virgin media is down
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Yamu Matarr
(@yamu06) reported
from
Leeds, England
@virginmedia. What's happening to the WiFi. Its not working. Reboot twice and still nothing. No info on the app. #virginmedia
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@virginmedia Wow it’s been terrible all day and you had an outage last Monday @vmbusiness
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CG88
(@Cgrundy88) reported
from
Huddersfield, England
@virginmedia hi, my 100mb connection keeps dropping out randomly. There is no set time or set amount of times but it does it every day, usually 3 to 6 times a day. I have reset the hub and it makes no difference. What can I do before I cancel the contract. Please help
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Ralph Berry is Distanced🌹🚃
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia No access to your phones Broadband down non internet in Shipley . What's the update Work from home thing..sort of matters
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Jasdeep Singh Degun
(@jasdeepdegun) reported
from
Leeds, England
.@virginmedia I’m sorry but your internet service is absolutely shite 😡
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Girish Solanki
(@girishsolanki) reported
from
Leeds, England
@SureshChohan @virginmedia No phone line either , and internet is still down
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Charlotte Mather
(@WingedAsarath) reported
from
Leeds, England
Looks like Virgin Media internet is down UK-wide. And Animal Crossing won't play ball with my phone tethering to visit a friend's island. Guess it's time for a bath until this is fixed.
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Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@virginmedia we also ordered an upgrade to M200 on 12 Sep 2019, but it's clear that's never been actioned. Bit pointless though if I cant even get M100 speeds.
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Jonathan
(@jon1289) reported
from
Ilkley, England
@jessholmes_x @Herbie17886 @MxTe11 @NodM90 @katc1984 @virginmedia Yes possible. When I had my router plugged into the Apple airport express I never had issues with speed.
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stephen
(@StephenAdams79) reported
from
Dewsbury, England
@virginmedia you are shit.
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s rubbish it never works
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Chris Gibbs
(@ChrisGibbs9973) reported
from
Wakefield, England
Umpteen time @virginmedia and to top it off your pointless app can't even shed any light on the subject. I realise that times are difficult but you can't even watch free TV once you lot go down. I never get a rebate and I'm quite pissed off again. You seem to be able to connect
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Ben Larkin
(@BennyLarks) reported
from
Wakefield, England
@haseeb1986 I did not laugh... quite liked the idea. And was a victim of this stupid virgin media thing last night!
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia Always intermittent! Typical when 2 mobile contracts have come out today, and no tv service either.
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James lyttle
(@Jameslyttle9) reported
from
Dewsbury, England
@diskin182 @virginmedia Reception is shit here on 4g, wish I’d saved some of them magazines now 😂
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia seems to be issues with the on demand and other apps restarted v6 box and router got nothing
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@faz2206 @virginmedia Honestly if I could move away from them I would. I have en engineer visiting tomorrow, so🤞they sort my issues out.
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
@virginmedia I work in a customer service contact centre. If any of our agents were as unhelpful as any of your channels there would be disciplinary procedures. Every single time I've dealt with Virgin it's the same. An insincere apology and advice that I already know.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Theo Bagwell
(@TBTheoBagwell) reported
@vmbusiness hi, I've been trying to cancel am order since 9 days and finally after 9 days your customer service has texted saying then can't help me. This is even before you've provided any service!
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Chris Baker🦁🦁🦁👕🏆⌛️✨
(@Zacnaloen) reported
@virginmedia so I need confirmation in writing that a job of the correct type has been raised and finally I need compensation as I've been working off a 4G data contract in an area with poor signal since the 18th of June, and it appears will be stuck like this until the 13th of July at least
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Chris Baker🦁🦁🦁👕🏆⌛️✨
(@Zacnaloen) reported
@virginmedia In this time I have been unable to make use of my Netflix, Amazon Prime, Disney Plus & Now TV subscriptions due to poor signal, leaving me out of pocket with those companies
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Brian Cooper
(@TheOmnisis) reported
Yet again @virginmedia - been a customer for 20 years (Nynex / Cable & Wireless) and because you can't operate a phone and have spent over 10 days cutting me off I now get told there's a "cancellation fee" because I've not given enough notice. Way to go with your CS again.
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please_shush
(@pleaseshush1) reported
@virginmedia hi, we have full signal but no internet in WC1R 4RG. Router has green WiFi signal and flashing green light. We have been having issues for about a week now.
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Emerald City
(@JedCooper15) reported
@virginmedia He fixed the problem. Lee was a great help! Very good customer service! Thanks
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Lliana Bird
(@LlianaBird) reported
@virginmedia hi guys new customer here (but that may well change soon!) very much struggling being passed around endlessly and then cut off. Haven’t got time to keep calling so probs gonna switch to BT soon unless someone can contact me direct?
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Ashron Designs
(@AshronDesigns) reported
@Ash_Attack1979 @virginmedia Our virgin is 40% more expensive than sky but then you might be a new customer?
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rich
(@rsimmonds90) reported
@virginmedia That’s great, but we’ve actually decided to leave and go with another provider. The only problem is we’ve been calling you to cancel since Sunday and every time we speak to an operative in cancellations your guys hang up the phone. Surely this can’t be legal?
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Sola
(@Sholzz) reported
Consistently trash customer service received from @virginmedia