Virgin Media Outage Report in Codicote, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codicote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codicote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Codicote, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Luton, St Albans, Stevenage, Radlett, Harpenden, Hertford, Welwyn Garden City, Hemel Hempstead, Broxbourne, Hatfield, Waltham Cross, Ware, Waltham Abbey and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Total Blackout | |
| Luton |
Wi-fi | |
| St Albans |
||
| Luton |
Wi-fi | |
| Stevenage |
Internet | |
| Stevenage |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Codicote, England
Latest outage, problems and issue reports in Codicote and nearby locations:
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Hollie O'Connor
(@Holliejoanne23) reported
from
Stevenage District, England
Hi @virginmedia I’ve just been on hold for an hour as I need to speak to you on behalf of my Nan who have recently been widowed. Your colleague has just hung up on me mid-conversation. Can somebody call me back please as a matter of urgency, she is a vulnerable customer.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Lee Gildersleve
(@lotfredjanlee) reported
from
Watton at Stone, England
@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia absolute rubbish tried calling a get cut off raised a complaint and can’t even speak to some one £100 per month for crap service
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia No known issues on everything (broadband tv & phone)
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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Lucid Dream Pictures
(@luciddreamphoto) reported
from
Hitchin, England
@virginmedia I’ll ring your call centre again tomorrow. When I’m paying nearly £65 a month for a service I’m not getting I don’t really feel I should have to post to a online community forum to solve the problem. A Virgin tech should come to my home & fix it!
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia Sorry. That’s it. Sorry. Yes I’ve checked and the WiFi is now working. I also checked and I’ll still be billed the full amount for a 2nd rate service that doesn’t in anyway match your glitzy empty advertising campaigns.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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david insley
(@djidave77) reported
@virginmedia I knew that was a lie ad broadband is classed as essential as we need to work at home so need broadband at home. What are your customer service agents playing at!
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Jack Sharples
(@JackSharples15) reported
@virginmedia I like how your way of dealing with a complaint is to have your staff pass you onto a 'supervisor' who never picks up the phone... 4 months my complaint has been ongoing, nobody ever calls me back as I'm told they will, and when I try and call up myself this happens
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Rachal (society of mask wearers) 🏳️🌈
(@rachal13) reported
@virginmedia shockingly bad WiFi. Trying to order a mesh booster and there's a queue right now so can't order. Why?because their WiFi only stretches a couple of metres and everyone needs one!!!! #wifi #virgin
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Rayman X
(@rehmana2004) reported
@virginmedia i was just talking to support and is it true i cannot get a copy of my latest bill resent but with fully itemised calls on there? Doesnt sound right so wanted to double check. Pls confirm. Thanks.
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Gareth
(@thegazman888) reported
@virginmedia No, my router is in the living room and the WiFi signal isn’t strong enough in the dining room through one wall to be able to use. Barely any WiFi signal upstairs at all. I’d like another booster so I could spread the signal a little more. Thanks
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❁♡Megan♡❁
(@MeganAlice_3) reported
@kxttywhore @virginmedia @virginmedia honestly it is disgusting how your customer service representatives have treated her. Hanging up on her. Passing around to multiple people. Disgusting. By far worst customer service I’ve heard of.
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roseanne stevenson
(@RosieStev) reported
@virginmedia can customer services get in touch with me.. over an hr on the phone trying ti get through.. question.... why are my parents being charged for calls when they have inclusive call package
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TLPatrol
(@futo13750248) reported
@virginmedia I don’t know why I pay them!!!! This WiFi is down again. This happens every two weeks. This company is fraud and disgusting.
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Chris McGowan
(@ckwmcgowan) reported
@virginmedia I'm getting nowhere near my 600Mbps, not even close to the 300Mbps minimum speed. Best wired perf I am getting is ~200-250Mbps. Getting nowhere with support, the last guy told me to complain to ofcom. Can someone who knows what they are doing please get in touch?
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david insley
(@djidave77) reported
@virginmedia We have very intermittent broadband. I have followed the instructions on your website numerous times. Managed to find an alternate number and get an engineer booked for Monday. This was after I was told by your customer service that the government told you not to send engineers !