Virgin Media Outage Report in Codicote, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codicote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codicote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Codicote, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Radlett, Ware, St Albans, Luton, Hemel Hempstead, Welwyn Garden City, Hitchin, Hertford, Letchworth Garden City, Stevenage, Flitwick, Waltham Cross, Hatfield and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Internet | |
| Radlett |
Total Blackout | |
| Radlett |
Internet | |
| Ware |
Internet | |
| Radlett |
Internet | |
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Codicote, England
Latest outage, problems and issue reports in Codicote and nearby locations:
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@CitrusDavid @virginmedia I know right??!!! Bad bad customer service. I left them, trying to make a complaint isnt easy either.
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
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David Walton
(@Notlaw7) reported
from
Hatfield, England
@virginmedia what is going on in Hatfield, Herts? No internet since 1.30pm, website says fix by 11.15pm yesterday! People have to work from home. No info? Very bad show.
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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cllr Sandra Barr ( Labour& cooperative )
(@Sandie_B) reported
from
Stevenage District, England
Why do virgin media think we are all stupid & can’t follow simple instructions and want to sit in a ridiculously long queue on the phone? Im not stupid I know my 3 upstairs TiVo boxes aren’t working ! I know the code says we have no signal ! Answer the bloody phone!@virginmedia
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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Tangerine Stu of Stevenage
(@StuartLenney1) reported
from
Stevenage District, England
@virginmedia why can’t I send a Direct message I have a problem which needs sorting and I don’t want to publish it on here
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia ive just wasted 30 minutes of my time on the phone to your billing customer service. I have an outstanding complaint that no one is helping with dating back to July re end of contract price rises £30 to £54 with no communication prior. Please offer a resolution.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DustyGloop🌟
(@DustyGloop) reported
@virginmedia Seems fibre is down in Carshalton area, London
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Rayjudd
(@Rayjudd7) reported
@virginmedia why is your broadband so ****, gone again today numerous times and your online help is useless, can't wait to get another provider, will be changing my mobile as well I'm not giving your company any more money for no service
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Priya 🌸
(@priya_kaur_uk) reported
Is anyone on Sky or BT for broadband? I was hoping to go with @virginmedia but surprisingly they don't service my new area 🥺
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Strikketanten 🐐🐈🦡🐳🦕
(@Strikketanten) reported
@virginmedia Why do you need a webchat to cancel a subscription from date of death? Most other companies are perfectly capable of doing just that.
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Jim
(@Bcfc_jim_1990) reported
@virginmedia Tomorrow I am working and I will be driving for most of the day so won’t be available at these times… please can I have a call off someone Tuesday or Atleast an e-mail my complaint number is C200822480 reference C180822612… this query has been going on over a week now
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Stephen smith
(@Stephen21992919) reported
@virginmedia why does virgin media website always say there is not an issue with the internet when everbody in the area does not have it! Really frustrating 😤
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Cyphers.Sonic
(@CyphersSonic) reported
@SamtheMan6259 @virginmedia dont be rude to the broadband company with the funny name :( (replying to you using virgin media wifi.)
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Tony Homewood🇺🇦🇮🇱🇬🇧⚒
(@TonyHomewood) reported
@Jackal854 @VirginMoney If it's as bad as @virginmedia it must be bad
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JabbaJorkayev
(@gesichtzeintopf) reported
@virginmedia What do I need this number for. There are a couple of troubleshooting steps outlined on your webpage that I’ve done and they didn’t help. Why would I spend more time to have a robot tell me that your service is crap?!
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Drew Pettifer
(@MobileJustice) reported
@virginmedia why is your service so rubbish, why is your Internet always dropping, why is your TV service on demand hit and miss? Why when I rang to cancel my service after my contract expired I still have your rubbish service and your are charging me for it?