Virgin Media Outage Report in Codicote, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codicote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codicote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Codicote, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Ware, Radlett, Letchworth Garden City, Harpenden, Hoddesdon, Hitchin, Hatfield, St Albans, Welwyn Garden City, Flitwick, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Luton |
Phone | |
| Luton |
Internet | |
| Hemel Hempstead |
Internet | |
| Ware |
TV | |
| Radlett |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Codicote, England
Latest outage, problems and issue reports in Codicote and nearby locations:
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@CitrusDavid @virginmedia I know right??!!! Bad bad customer service. I left them, trying to make a complaint isnt easy either.
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Did not last long, my @virginmedia service yet again has let me down!
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cllr Sandra Barr ( Labour& cooperative )
(@Sandie_B) reported
from
Stevenage District, England
Why do virgin media think we are all stupid & can’t follow simple instructions and want to sit in a ridiculously long queue on the phone? Im not stupid I know my 3 upstairs TiVo boxes aren’t working ! I know the code says we have no signal ! Answer the bloody phone!@virginmedia
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@virginmedia Hi, I hope I have the right tweet address to beg for some help. I need a number urgently that will get me to someone to talk about a historic mobile bill. I can’t find anything in line to help me and I’ve spent hours trying to speak to someone
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fhaheen Alam Khan
(@FhaheenK) reported
@virginmedia Are you saying we can cancel via texting this number? Please confirm
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GIFTS_promo
(@gifts_promo) reported
@virginmedia Sorted it... full services for £76 a month for next two years, after admission my broadband was always going to be weak or medium signal at best... so much for your investment in technology and the huge increase based on it!! #RipOffBritain #DontPayTheIncrease #CallThemNowToSave
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Marco
(@Marco_P_360) reported
@virginmedia The Internet in my area is never consistent and disconnects. Have complained about this numerous times, but nothing gets done about it.
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Lukeovision
(@OfficialLukeW) reported
@virginmedia So what do you suggest if we have no phone lines to contact with? This is where we are experiencing issues
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Chris Powell
(@chrispowell3012) reported
@virginmedia I spent all afternoon and evening yesterday exchanging texts with Virgin Media and got nowhere. This morning they messaged me and asked if I still had a problem. I answered Yes and then received a reply telling me they were too busy to deal with my case. ABSOLUTE DISGRACE VIRGIN
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martin chapman
(@redevil1999) reported
@virginmedia Ridiculous, putting everyone's bill up because you've improved the service so much yet you can't even speak to a human being about changing or cancelling your account, frustrated ain't the word 🤬
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Mikey Rawlins
(@ScouseJesus) reported
@virginmedia After over 30 minutes of waiting to speak to someone I explained my situation of not getting a call back last Saturday where it was promised to me the issue would be sorted. The person told me to hold while they looked into it and after about 3 minutes the call was ended
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David Coombs
(@DavidCo32778841) reported
@virginmedia …should have taken 2-3 minutes to resolve my problem, not the 20 + minutes that I was on the phone.
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SimmyUK
(@SimmyUK) reported
@virginmedia No, but I got an email confirming my TV upgrade from V6 to the 360 service. There's still the Hub upgrade issue that wasn't solved. My Hub 3 is performing badly and I asked for an upgrade to Hub 4 or 5 but as my call was cut off I didn't get that. Can you solve this for me?
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Marvs
(@mkelz111) reported
@virginmedia This has been going on since yesterday! Customers can't make any adjustments, have to wait over an hour to get through. Yet you still take monthly payment and we haven't received the service!