Virgin Media Outage Report in Codicote, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Codicote, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Codicote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Codicote, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Luton, Hertford, St Albans, Buntingford, Hemel Hempstead, Welwyn, Waltham Cross, Letchworth Garden City, Hitchin, Flitwick, Welwyn Garden City, Cheshunt and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Wi-fi | |
| Luton |
||
| Hertford |
Internet | |
| St Albans |
Total Blackout | |
| St Albans |
Total Blackout | |
| St Albans |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Codicote, England
Latest outage, problems and issue reports in Codicote and nearby locations:
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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Stefan Hill
(@HefanStill) reported
from
Stevenage District, England
@virginmedia Hi, it’s not that the internet’s not working, the tv is saying that the Ethernet is not connected but it recognises that the cable is plugged in... there was a c130 error, and now it’s saying v210
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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Ryan West
(@NinRyan) reported
from
Letchworth Garden City, England
@virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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Jason Flynn
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.
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Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Anne Buckland
(@AnneHBuckland) reported
from
Letchworth Garden City, England
@virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Angus Teee
(@AngusTeee) reported
from
Welwyn Garden City, England
@virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andy
(@Crypto__Nite_) reported
@virginmedia we’ve had no tv or internet since this morning. I’ve been told that an engineer needs to come out but can’t come until Friday. Wife can’t work from home and my child can’t watch tv. Not very good customer service and won’t be recommending 👎🏻
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JP
(@rincewindrunnin) reported
@virginmedia Best get a dvd then as the service won’t work to watch a film…
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LORYN
(@thisisloryn) reported
@virginmedia Yep it’s about our account. We’ve tried escalating. We’ve written letters. I’ve been on the phone to you for 3 consecutive days with zero resolution. We want to leave our contract as you’ve never provided working wifi. Simple. You won’t let us leave unless we pay £240.
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sharlotte1924
(@sharlotte1924) reported
@virginmedia I’m trying to cancel an order that was made today and no one will respond to me.
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Clare L
(@clare_lindon) reported
@virginmedia @richardbranson … the virginmedia has changed so much since you left! It has no heart. Such a shame that they treat vulnerable people like this!
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JP
(@rincewindrunnin) reported
@VMO2News @virginmedia @O2 How can we download stuff when the service doesn’t work?
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Punit Goyal
(@PunitGoyal1) reported
@virginmedia Secondly, I was told that VM only compensates if the outage extends more than 48 hours. Please don’t mind me saying this, but if a company is not going to bear any penalty for first 48 hours, why will they bother it fix is sooner than that. Not sure what the strategy here is.
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Gary Johnson
(@gazzajoh) reported
@virginmedia Shame that number doesn't work
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samantha hughes
(@HughesSam2) reported
@virginmedia i have to disagree, my service this last year is absolutely appalling!!!
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Mikhail T
(@mjtfreeze) reported
So @virginmedia owe me £286. And their customer service team acknowledged this, before hanging up on me, mid convo. Terrible service. I would like a direct number to the collections team. And not that generic automated number.