Vodafone Outage Report in Walton-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Camden Town, Guildford, Hammersmith, Epsom, Hampstead, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Camden Town |
Internet | |
| Guildford |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte S.
(@haganshipsides) reported
@victoriablvck__ @VodafoneUK I hope you have better luck than I’ve had. Had an agent tell me I was due compensation as I wasn’t getting the service I was paying for. When I queried this, was told that hadn’t been said and I had misunderstood.
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Heeralal Verma
(@heeralal1981) reported
@VodafoneUK Actualy this complaint is from India and same I tweeted in India but no one replyed me so I reach out to you for help
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Charlotte S.
(@haganshipsides) reported
@victoriablvck__ @VodafoneUK I get the same rubbish service and when I complain I get told that they don’t guarantee WiFi and it’s in the contract. How can you not guarantee a single WiFi signal in 2021?
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Sam
(@Sam14Nov) reported
from
London Colney, England
I've recently become a member of your network @VodafoneUK. Have to say that it's been an absolute letdown as far uninterrupted data service goes. Y'day was my first day with you & ever since, the connection's been inconsistent. Can you please check and rectify this on priority?
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B L V C K
(@victoriablvck__) reported
@VodafoneUK has the shittest network! & the customer service is awful! i pay £90 every month & they don’t provide the services i’m paying for! i’ve called multiple times, i’ve been told i would be receive a call back but NOTHING! but it’s celebs u wanna be persuading to join you
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for the record....
(@Cads247) reported
@VodafoneUK Jamie. Makes no difference. I don’t have a Vodafone mobile so can’t call 191. That shows how much Vodafone really don’t care. Get a manager / supervisor or someone in authority to call me directly. I’m sure if I was a multinational company with same issues I’d get a call!!
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𝐂𝐡𝐫𝐢𝐬 𝐆𝐫𝐚𝐧𝐝𝐚 𝐁𝐫𝐚𝐧𝐝 👨🏻⚕️
(@ChrisBrand21) reported
@VodafoneUK Thanks Muhamned. Ive spoken at length with the upgrade team but the offers just aren't good enough. Ive been with Vodafone 4 years so can't complain. Ill look at the new customer deals on other networks and make my decision.
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Charlotte S.
(@haganshipsides) reported
@officialgiggs @VodafoneUK @SkyHelpTeam I wouldn’t rush to join Vodafone. Their contract says they don’t guarantee WiFi(they keep telling me)so it’s tough luck when you can’t connect to WiFi. They are great when you use a wired service though
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Gregory Marler
(@gregorymarler) reported
@VodafoneUK I finally got a fault logged and I now have the tech2 team's number that I can call. Having yet another 4-digit pin to remember is not helpful, I could log into My Vodafone but that didn't help me pass security.
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Merc
(@MercedesMelissa) reported
@officialgiggs @SkyHelpTeam @VodafoneUK do exactly the same thing. I’ve been waiting for my new router since November, the mobile service is weak everywhere you go. Who is actually the best provider?