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Vodafone

Vodafone Outage Report in Walton-on-Thames, Surrey, England

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Walton-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Greenford, Slough, Hampstead, Paddington, Hammersmith, Guildford, Ealing, Camden Town, Epsom, Southall, Staines, Wembley, and Fulham.

CityProblem TypeReport Time
Wandsworth Phone 4 days ago
Greenford Internet 5 days ago
Slough Total Blackout 9 days ago
Hampstead Internet 13 days ago
Paddington Total Blackout 16 days ago
Hammersmith Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • RishiMadlani
    Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • ONI_Assassin
    Adam ☁️ Jamal (@ONI_Assassin) reported from Hillingdon, England

    I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

  • PaulGoldsmith73
    Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.

  • ukcomic
    Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • USAcharitycycle
    Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • pilkunnussija
    Comma Lover (@pilkunnussija) reported from Camden Town, England

    @VodafoneUK: Please fix my cellular data service. Check your DMs.

  • PaulGoldsmith73
    Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, England

    Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • MarkProwse64
    Mark Prowse (@MarkProwse64) reported from Kensington, England

    @VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working

  • juddgoldstein
    Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • jenkothegreat
    Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • stevekennedyuk
    Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa

  • GhalibMK
    Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

  • zuhamy
    zuhamy (@zuhamy) reported from Merton, England

    @Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • RishiMadlani
    Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡

  • juddgoldstein
    Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • maddiefallsover
    Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ifyou_dontshine
    Rae 🌍 (@ifyou_dontshine) reported

    @BWallArthur @VodafoneUK I havnt had to complain to Vodafone but have say in very long queues to talk to people. When I've got to the right person always found them very sympathetic and helpful. Hope they sort your issue out for you soon.

  • ALR8
    Amy Roberts (@ALR8) reported

    @VodafoneUK Hi Harriet , I’ve been trying to speak to an agent for over 30 minutes but that stupid robot keeps sending me links that are no help. I can’t deal with any more automation. Please DM for a number to ring me.

  • MuriosaHouston
    Muriosa Houston (@MuriosaHouston) reported

    Disgusted with customer service from @VodafoneUK been on hold for over half a hour to get through to someone to say my call was being transferred to then being cut off

  • KRC729
    K R (@KRC729) reported

    @VodafoneUK WiFi is not provided by Vodafone but my previous phone and other tablets don't have this issue

  • missdonnamoore
    Donna (@missdonnamoore) reported

    @VodafoneUK still waiting to get through to your compkaints team since my broadband is down for the 4th time in 2 months. Joke of a company 45 minutes and counting

  • Niky84322754
    Niky (@Niky84322754) reported

    @VodafoneUK I think most people want 1. Good coverage 2. Good customer service. Vodafone provides neither

  • PenegalLTFC
    Mike (@PenegalLTFC) reported

    Swerve @VodafoneUK they’ll sign you up for a contract you didn’t ask for, but won’t find out until after the cool off period. Then their customer service will pie you off and cancel the only contract you ever want. Scammers.

  • ZalaComms
    ZalaComms (@ZalaComms) reported

    No broadband since Sunday, telephone help tells me to go online and online account won't allow me to message as I have an open case. Please could you help to resolve @VodafoneUK.

  • henderson295a
    Amanda Henderson (@henderson295a) reported

    @VodafoneUK Thanks Thomas - DM’d as requested. Steph took some details and after an hour of waiting for her to get back to me - still no response. DM customer service is as poor as all the other service I’ve received 😡

  • BWallArthur
    Bradley Wall 🏳️‍🌈 🇪🇺🇬🇧🌍 (@BWallArthur) reported

    @ifyou_dontshine @VodafoneUK However, a credit to vodafone they have JUST sorted the issue