Vodafone Outage Report in Walton-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Epsom, Hammersmith, Hampstead, Guildford, Camden Town, Southall, Staines, Wembley, Paddington, Wandsworth, Fulham, Slough, Ealing and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| Epsom |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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Burak Sezgin 🦖
(@Burakiosaurus) reported
from
Hillingdon, England
And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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thomas hannah
(@mullet78) reported
@VodafoneUK So after profits in 21/22 of 5.6 billion what are Vodafone going to do for their customers who have lost money due to their service failing them? I’m pretty sure an automated response and a nice hand wave will be just about it. Still down in ML area and phones and Tobi are out
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Michael Smith
(@mike_smithbr) reported
@VodafoneUK Can you give a further update when this is going to be sorted. I am a relatively new broadband customer & had issues when we first switched. Never had issues like this with our previous Broadband providers. I hope you will be automatically compensating broadband customers!
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Chester Mountaineering Club
(@ChesterMCUK) reported
@VodafoneUK Some? I think you mean most!!! 🤬🤬🤬. Thank goodness we're going with a new provider in 2 days, you're awful. Goodbye
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Ewan Hollis
(@EwanHollis) reported
@VodafoneUK The level of information about this outage is digraceful. Firstly your system tells me there is nothing wrong - then I’m on hold for 2 hours then get cut off. Can’t speak to anyone & your Chatbot has gone AWOL without warning. You need to tell customers what is going on ASAP!!!
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Pete
(@BreedsPeter) reported
@VodafoneUK Nothing here! Downdetector says problems across the entire country
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Jack Murray
(@JackMurray) reported
@VodafoneUK Can’t get through to help line or use chat. No admission that problem is widespread, or any indication of when to expect a fix. All this just days after my bill goes up by 15%. Do you consider this acceptable service?
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Flyfour
(@flyfour) reported
@simonlant @VodafoneUK Interesting this one, my Vodafone router is still connected to their gateway, so it can ping Vodafone services. It can't browse beyond that, but as far as the modem part is concerned, there is still a connection. That must stop it failing over, as it doesn't think it's down.
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Evan
(@GhosthunterUKER) reported
@VodafoneUK @thomasmccabe80 Nottingham area been down since 1am 9th of April still nothing
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OhSoJazzy
(@JazziBunni_) reported
@VodafoneUK This is the worst time for this to happen! Half term! Kids are at home & it’s wet outside! We need our broadband. I’ve been in this “queue” for 20 minutes already and lost 3gigs of my mobile date in an hr! When will this be sorted?!
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Mark Prentice
(@MarkPrentice) reported
@VodafoneUK Still down in CM7. Has been all morning. Not good enough.