Vodafone Outage Report in Walton-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: Fulham, London, Guildford, Slough, Paddington, Ealing, Hammersmith, Hayes, Hampstead, Southall, Kensington and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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Anthony Webb
(@Big_Ant84) reported
from
Slough, England
@VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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wekalex
(@wekalex1) reported
from
Camden Town, England
@VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers
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Mary Denyer
(@denyermc) reported
from
Wandsworth, England
@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Michael Tawroginski
(@Tawroginski) reported
from
Slough, England
@VodafoneUK @VodafoneFdn You simply gonna robbing me down! Adding extra 12£ to existing contracts. And charging me extra for old phones that i allready payd for! CHARGE FOR NEW CONTRACTS MORE! WHY DO I NEED TO PAY FOR OVER 1 YEAR OLD PHONES MORE? AVOID CONTRACTS. THIS IS MY LAST CONTRACT WITH YOU
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Mark.Birdy
(@mark_birdy) reported
from
Hounslow, England
@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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Fabio Abraham
(@fabio_abraham) reported
from
Slough, England
@VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@HoppingJackdaw) reported
@VodafoneUK Hi, I'm still having major network issues near my house - 4G internet on my phone has worked maybe only 3 or 4 days since I joined about a month ago. Is there anything I can do? I feel like I'm constantly being fobbed off but it's been unusable
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The Muffin Man #ActivistLawyer
(@MuffinThrower) reported
@VodafoneUK - have you stopped providing wifi on @tfl tube services? Network not available in stations yesterday or today.
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European champions ⭐️⭐️
(@mwambino) reported
@VodafoneUK are a joke 🤬 Suspending my data never using them again
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Dec Pike
(@DeclanPike) reported
@Mattdyas @VodafoneUK The worst company for customer service - absolutely shocking
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Traci🥀
(@Malaika_tracy) reported
@VodafoneUK one of your agents blacklisted my phone … been trying to get this sorted since Monday morning and we are now on Thursday. Have called, been to one of your stores and dm’d you…. Your service has been rubbish!!!!
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Dan Howarth M0TCB
(@M0TCB) reported
@VodafoneUK Due to a fault in YOUR upgrade process, I have to send my new phone back, undo the upgrade, and start all over again. Cust Svcs no help. Store folks can't do anything. How is this customer service?Why should I stay with you now?Your mess up, my problem. #notgoodenough
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Peter Shane Anderson
(@ShaneAnderson99) reported
@VodafoneUK Moving (now moved) I cancel account over phone -broadband & landline. Account does not end until 19/8. But I won’t be there. Advised put a block on phone and broadband service. Ring on or soon after day of moving. Like today. Tried. End up account reactivated. Hell.
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ᑭᕼIᒪ ᒍᗩᑎKO
(@philjanko) reported
@VodafoneUK Your agent said that they were happy to ‘continue with my complaint’ - but that it would be (and I quote) “pointless”. I think @VodafoneUK have had more than enough time to resolve my issue. I’ll use my time more wisely in advising as many people as I can to avoid the company!
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mina
(@mina07238143) reported
@VodafoneUK My sync speed is below the guaranteed 55 mbps for Superfast 2 and your agents are only interested in talking about my minimum guaranteed download speeds. What’s the point of the Ultimate Broadband Guarantee if tech support can’t assist? I’m hitting a brick wall here.
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Food_Fascist
(@Food_Fascist) reported
Are there any other rural @VodafoneUK customers who are as p'd off as me that they are suspending their suresignal support and clearly haven't rural-proofed the alternative?