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Vodafone Outage Report in Walton-on-Thames, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Walton-on-Thames, Surrey, England 12/10/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Kensington, Hammersmith, Egham, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Paddington, Uxbridge, Hounslow, Slough, Ealing and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • Burakiosaurus Burak Sezgin 🦖 (@Burakiosaurus) reported from Hillingdon, England

    And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @VodafoneUK big mistake going with Vodafone there reception is crap stuck with them for 12months

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • khaliq_nadia Nadia_Khaliq (@khaliq_nadia) reported from Paddington, England

    @karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • filace Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • deliavici Delia Ozarchevici (@deliavici) reported from Paddington, England

    @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dan_infinity daninfinity (@dan_infinity) reported

    @VodafoneUK It's just constantly poor lately. I joined in November and the signal is constantly hit and miss over multiple postcodes. I don't want to have to keep checking network status...

  • meadowend Mike Hill (@meadowend) reported

    @VodafoneUK I’m a pay-monthly mobile customer. I want to speak to someone about home broadband, your phone line says use webchat, but webchat isn’t available and gives your phone number. Is this indicative of the customer service I’ll get if I switch to you?

  • jckopking Jason Cook (@jckopking) reported

    @VodafoneUK I need to speak to someone about my unpaid bill. It's impossible with your automated systems. The webchat is slow and takes an age to get to a resolution.

  • NoTime2Spare Jane Halsey (@NoTime2Spare) reported

    @VodafoneUK #Appalling service #Missed 72hr deadline #failed to call back

  • BChandler991 B Chandler (@BChandler991) reported

    Nooo @VodafoneUK having issues with hotspot again! Well maybe data issues I keep losing connection and need to restart device connected too. 5 times during work had to restart because keeps dropping out 🥺

  • grabyourwings Jess (@grabyourwings) reported

    @VodafoneUK Hi, I have spoken to 2 different agents on your website who advised that a £15 credit would be applied to our next bill due to a broadband outage on 11 March lasting over 12 hrs. The bill is still showing the full amount. Please could this be amended?

  • RichardRear Richard Rear (@RichardRear) reported

    @VodafoneUK Hi, my #Vodafone Home Broadband service was activated today. I plugged the hub in & connected everything at about 08:30 this morning but still no internet. Does it normally take this long?

  • N12EEL N12EEL (@N12EEL) reported

    @VodafoneUK not getting the service I was promised from you guys and now I can’t even get the chat ( tobi) to work. Something wrong Vodafone or are you just going to ignore as your a big firm.

  • kt30tomlin Karen Tomlin (@kt30tomlin) reported

    @VodafoneUK I managed to add another number to my account instead of just doing an upgrade. why do I have to return the phone to cancel the additional number and then have another phone sent.Seems a waste of time The members of the customer service team, Ashleigh and Jordon

  • lovefromjulia Julia Miles (@lovefromjulia) reported

    @VodafoneUK I got a contract in your store the other day and the guy in the store took down the wrong email/ spelled it wrong. I now worry that someone else has been sent my Vodafone details and I can’t access my new account. Please help!