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Vodafone

Vodafone Outage Report in Walton-on-Thames, Surrey, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Vodafone

Vodafone is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Walton-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Uxbridge, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, Greenford, Slough, Hampstead, Guildford, Ealing, Camden Town, Epsom, Staines, and Wembley.

CityProblem TypeReport Time
Uxbridge Phone 2 days ago
Hounslow Wi-fi 4 days ago
Wandsworth Wi-fi 5 days ago
Paddington Internet 6 days ago
Hammersmith Wi-fi 7 days ago
Southall Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • storeyarmer
    Julian B (@storeyarmer) reported from Spelthorne District, England

    @VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

  • MzMayRene
    May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • GhalibMK
    Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • HoarseRoar
    eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • Lesley_C12
    Lesley Carter (@Lesley_C12) reported from Richmond, England

    @VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip

  • Camtana25
    £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • MichaellaB17
    Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • Carrot79
    Kate Powell (@Carrot79) reported from Camden Town, England

    Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

  • TomGrantUK
    Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • dazzer2103
    Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • jjmatthews12
    Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • Jonny_young3
    Jonny Young (@Jonny_young3) reported from Camden Town, England

    @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

  • Rikkilawton
    Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • EdRennie
    Ed Rennie (@EdRennie) reported from Windsor, England

    @VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!

  • SteveLinez
    Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • DeuceBro1
    Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • benwood
    Ben Wood (@benwood) reported from Slough, England

    More bad news for @HuaweiMobile as @VodafoneUK pauses pre-orders for the Huawei Mate 20X (5G). Just a few days ago this felt like a very different opportunity.

  • gordonmcdonald
    Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • SJH_Photography
    Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • dmoonuk
    Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK LOL - another one bites the dust. I have DM and spent 7 hours to customer support. Typical support from your company. Find a template, post it and hope for the best.

  • Ant_lee
    Anthony Lee (@Ant_lee) reported

    @VodafoneUK @athenakugblenu I had no idea about this being the case and I've just switched to your network 😰😰

  • JK_PTI
    🌐 Jay (@JK_PTI) reported

    @VodafoneUK The Vodafone customer service is the crapiest in the UK. And that is a fact. All customer service is given to India where they do nothing to help and love to waste your time. I have first hand experience of their bad bad customer service.

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @c_10101 @VodafoneUK Good luck with that one. They are always right even when they are wrong and all the evidence points 👉 towards them. And custom service is literally 💩..

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @Hugh_Gibson1584 @VodafoneUK At least your number connects to your sim card. I assume this will be mu next problem if they ever manage to port my number from one Vodafone contract to another. Yes within the same company. Started 3 weeks ago, dropped my number, got it back on pay as you go, and now its stuck

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK You seem to be following the same quality of customer support i.e. not listing to what I am saying! The whole point of me going on social media is because I have exhausted all the other lines of communication and wasted 7 hours of my time.

  • AdmirRusidovic
    Admir Rusidovic (@AdmirRusidovic) reported

    @VodafoneUK For anyone reading this - I have spent 7 hours trying to port my number within the Vodafone network. They have managed to release my number, get it back, and now it's stuck due to extremely poor customer support who don't know how to deal with the problem. Lie after lie.

  • ysrmahmood
    🎮ysr mahmood🕹️ (@ysrmahmood) reported

    @VodafoneUK I am with @asda who are using the Vodafone network & for some reason not getting the verification messages or phone calls, have got other phone calls & now can send & receive messages, but not these types.

  • benlefoe
    Ben Le Foe (@benlefoe) reported

    Hi @VodafoneUK I realised this week that you sneakily stopped supplying WiFi on the tube last summer, when no-one was using it. Now you're the only major UK mobile network with no tube coverage. That's a shame... and a good reason to change supplier.

  • RobinrRworld
    Robin kumar (@RobinrRworld) reported

    Vi still not responsible for the customer and customer care team also is very bad response @ViCustomerCare @VodafoneUK @VodafoneGroup