Vodafone Outage Report in Walton-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: Hayes, London, Hammersmith, Hampstead, Paddington, Ealing, Southall, Kensington, Egham, Camden Town, Guildford, Wandsworth, Fulham, Uxbridge and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Burak Sezgin 🦖
(@Burakiosaurus) reported
from
Hillingdon, England
And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Devlin
(@cddevlin) reported
@VodafoneUK We have had no FTTP broadband for over 3 weeks now. Its an @WeAreOpenreach issue that they can't solve! But our 4G backup has also never worked for this period. Why on earth can no one just send us a new sim card? Clearly the reactivating it isn't working! HELP!
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Amber
(@surmaya) reported
Ordered a Samsung-S21 in December'21. Vodafone said they have delivered the handset but postal service/call handlers all confirm that Vodafone did not send the phone. 4 lost in transit forms, clueless customer services, months of payments & still nothing @VodafoneUK #VodafoneUK
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fazalm
(@fazal1984) reported
@vodafoneuk why is the network non-existent in the W3 postcode idk London? Happen to direct DM for more details
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Vinyl Volunteer
(@Melkshamboy59) reported
@VodafoneUK I spoke to one of your colleagues over 2 weeks ago. They said maintenance on our local mast will be complete by 16 March and then 4G will work properly. It still doesn’t so I’m cancelling my contract with you after over 10 years. Such poor service.
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eat plants ride bikes be nice hail seitan
(@worsethndetroit) reported
telling a customer that their bills are going up, and also telling them on the same day that cos you're turning off your 3G network that they need to buy a new phone, is a very good way of telling people that you don't want their custom any more @VodafoneUK
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Rosie
(@rosiedoes) reported
Just had an email from @VodafoneUK telling me they're putting up my tariff - six months in - by an appalling 9.3%. Over 9%! That's about £5 per month, for me. And I'm in a two year contract and the signal I my house is terrible, despite their claim that it's excellent.
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Laura Harland
(@MrsLauraHarland) reported
@VodafoneUK worst customer service you could EVER imagine. Bought an apple watch series 7 on the 9/3 in store as a gift, it's now 28/3 and it is still not connected. I have spent at least 5 hours on the phone over this time and it is still not connected.I await another call back!
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Aidan Fortune
(@aidanfortune) reported
@VodafoneUK Trying to contact you regarding my trade-in but your online/social media service is appalling with no way of speaking to a real person to sort something that should be quite straightforward
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Thomas Frizell-Shackley
(@sirfrizzers) reported
@virginmedia Hi. We have. And we’ve spoken to customer services who pointed us towards @VodafoneUK service checker site which confirms a problem but no repair date. It’s been like that for weeks
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Ciaran Corrigan
(@Skipper0001) reported
Seriously @VodafoneUK you tell me I need a new phone because my phone used 3G to call/text. I am sure if your network wasn’t so shite my iPhone 13 would use 5G