Vodafone Outage Report in Walton-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Slough, Fulham, Hammersmith, Wandsworth, Ealing, Guildford, Camden Town, Southall, Hanwell, Hounslow, Brentford, Wembley, Egham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK customer service useless was on the phone holding for 1 hour 24 minutes no answer so gave up ,
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK need to change phone providers may be to EE or BT, hang on there the same, no let’s try orange jokes
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK customer service they never answer there phones it’s like calling the moon hey may be they should offer a line to the moon 50p a minute , space handset hey
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK just DM a Vodafone advisor, he’s just like there customer service call centre, they never pick up, and it looks like it he’s disappeared as well I don’t think I will hear from him again.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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peter
(@peter33266430) reported
from
Slough, England
@VodafoneUK I think when you go into a store all these advisors are thinking is about there bonus’s they don’t seem to care what the customer wants and how save them money shame on you Vodafone and trying to call Vodafone customer service, you a day off they don’t pick up.
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Burak Sezgin 🦖
(@Burakiosaurus) reported
from
Hillingdon, England
And it’s back to the UK and awful 4G from @VodafoneUK 😂 it was better in San Francisco with my data plan. Come on guys, do better with your 4G for your customers
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Almara Abgarian
(@almaraabgarian) reported
@VodafoneUK I want to speak to someone asap. I was speaking to an advisor on chat and told them I was lied to as you have put charges on my bill that you said you would remove – and the person said they would help and then LEFT THE CHAT. What kind of customer service is this?!
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Tash Dennington
(@njdennington) reported
@VodafoneUK your service to my partner has been shocking. Can’t upgrade his phone because of an error on his account, then can’t fix it after 7 days and tell him he may have to be disconnected then reconnected potentially leaving him without this phone for 5 days. Do better!
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Paul
(@paulmurray7) reported
from
Horwich, England
Hi @VodafoneUK any idea when the broadband issue in BL6 is being resolved? Missed 2/3 of a work day now due to no internet. Online chat was useless. Wait a couple of hours. That was at 12. Been down since 11!
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Joe M
(@afroking_jonty) reported
1. @VodafoneUK Your customer service is poor. There is no network coverage in WR14 area like ZERO coverage for mobile. You expect me to keep paying for a service i am not getting?
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Ian
(@aluco50) reported
@VodafoneUK asked to DM them to address my problem but it looks like everyone has gone home, for a communication company they are very good at not communicating
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Katie Rebecca
(@KatieBaskers) reported
@VodafoneUK Worst case scenario my next bill is £117 as I’m paying for 2 phones, or my bill is £66 on my old plan for a phone that I’ve already paid off. The plan I ordered (which apparently doesn’t exist even though I have the order no.) was just £51 - way more manageable!
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BeccaSE1
(@becca_se1) reported
@VodafoneUK I have just spent an hour on your chat function during which time I was dealt with by 3 different agents who all had to start from scratch - going round in mindless in circles. I am tearing my hair out. It beggars belief that this is how you deal with a formal complaint…
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Trevor Boswell
(@Trevorboswell71) reported
@VodafoneUK had to order a new sim contract at better rate due to you not being able to offer best price as existing customer. New sim arrives, I request pac to transfer old number only to be told I can’t and have to go through a 31 day period. Easier to leave!
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Katie Rebecca
(@KatieBaskers) reported
Having an absolute nightmare trying to upgrade my phone with @VodafoneUK The phone I want doesn’t exist in store so ordered online. Got a contract through but got told to call in. Apparently my order doesn’t exist even though I’ve had confirmation & an order number. Help please!
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🇺🇦 Dr Hannimal FCK PTN
(@hisotalus) reported
I got a @VodafoneUK Mi-Fi in 2020. It never worked for a single day so I returned it and used my 14-day cooling off period to close the account. Although they've not charged me since, I found out today that they've kept my account open and are making it hard to close it