Vodafone Outage Report in Walton-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Staines, Wembley, Paddington, Wandsworth, Camden Town, Fulham, Guildford, Slough, Ealing, Hammersmith, Hayes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Staines |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Sandra Thompson-Drew
(@SandraWThompson) reported
from
Slough, England
On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻
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MARK A IZATT
(@markaizatt) reported
from
Hammersmith, England
@matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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MARK A IZATT
(@markaizatt) reported
from
Kensington, England
Is anyone else finding @VodafoneUK service in #London shockingly bad over the last few weeks ? It may say 4G but it has all the speed of Edge. Oh and it’s not my devices as they worked a treat roaming in Paris.
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MARK A IZATT
(@markaizatt) reported
from
Hounslow, England
Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Lord Bethell
(@JimBethell) reported
from
Paddington, England
@MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!
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Steffi_daydreamer
(@stef_daydreamer) reported
from
Richmond, England
@VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?
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adriana ennab
(@adennab) reported
from
Hammersmith, England
@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
@VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vodafone UK
(@VodafoneUK) reported
@MVVarun Hi Varun 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Jake D Colsell
(@JakeeDColsell) reported
Poor customer service from @VodafoneUK Have a phone locked to Vodafone. They won't let us unlock it unless we pay for a sim and wait at least 30 days!!!! By which point we'll be tied to them again. We have already left due to poor customer service and lack of help. Obstructive!
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The Naked Foxx
(@adamfox_nu) reported
Next problem is @VodafoneUK where is my NUC code, the agents keep asking me to restart my phone or confirm my details. I filled the form out 4th Feb!!
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Gurpreet Bal
(@GurpsSB) reported
@VodafoneUK I've been trying to resolve some issues with my home broadband, but your telephone customer service is rubbish. Poor connections, poor levels of English and low volume makes conversing with most of your reps impossible. Any chance of a UK rep calling me please?
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Nicola
(@Nicola62324776) reported
@VodafoneUK I can’t use my network. 3 days as a new customer and still no internet. Poor
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Catherine
(@justCath9) reported
@Nicola62324776 @VodafoneUK Seems like you are having a very frustrating time with regards your Internet problem. Hope Vodaphone will sort it out today.
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Gary L. Smith
(@strongtrophy84) reported
This is sounding a lot more complex than it really is. I may break my privacy policy by showing in this thread the DM conversation with the @VodafoneUK customer service department here on twitter. I'm not sure if I will be a @VodafoneUK customer for much longer or switch.
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George Brown
(@gb62028) reported
@VodafoneUK Just cancel my contract as this issue has been happening for 2-3 weeks now and I have exhausted every option I no how to do and am also receiving no help from you to sort my problem
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Nicola
(@Nicola62324776) reported
@VodafoneUK 3 days as a new customer with no internet and non-existent customer service. Poor poor poor
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Nicola
(@Nicola62324776) reported
@VodafoneUK My router does not work. 3 days as new customer with no internet and shockingly non-existent customer support