Vodafone Outage Report in Walton-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Hammersmith, Guildford, Ealing, Wandsworth, Hampstead, Camden Town, Epsom, Southall, Staines, Wembley, Fulham, Slough and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jitesh Singh
(@singhjitesh1) reported
from
London, England
@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Ed Rennie
(@EdRennie) reported
from
Windsor, England
@VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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Michaella Brittain
(@MichaellaB17) reported
from
Spelthorne District, England
@VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Kate Powell
(@Carrot79) reported
from
Camden Town, England
Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Jonny Young
(@Jonny_young3) reported
from
Camden Town, England
@VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Leah
(@leahlou0508) reported
@VodafoneUK disgusting customer service. Can't speak to a manager about mobile broadband that isn't fit for purpose. Adding credits to my account without my authorization and marking an issue as resolved when it is not. Someone from @VodafoneUK contact me now!
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Sam🌛
(@saamr28) reported
@VodafoneUK I cancelled my Vodaphone pay monthly in December and the date my networks moved over to o2 was 3rd jan. I payed a bill on 3rd jan to Vodafone. I still have a direct debit due to come out 3rd feb. Is this correct or should I cancel the direct debit?
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Darrel
(@Darrel09937422) reported
@VodafoneUK Here am I, paying for a service that is not being provided!
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robbie gelder
(@GelderRobbie) reported
@VodafoneUK broadband has been down in the Kings Lynn area for 24hrs now. Why don’t you admit that your engineers won’t be on site until tomorrow? It would have been sorted by now if they were working on it since yesterday!
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Holly Davies
(@HollyD11) reported
@VodafoneUK I have no broadband service in my house for 2 days now. When will this be fixed?
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Catherine Jones
(@Catheri65955522) reported
@VodafoneUK As I said I have submitted a complaint. If you are the same department that I have spoken to lots of times, and the technical team it seems that no one can help me, or makes false promises. I just want others to be aware and thinks twice about Vodafone Broadband.
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robbie gelder
(@GelderRobbie) reported
@TheMoyle @VodafoneUK Trouble is these “advisors” know as much or less than you and I. It’s a total waste of time talking to them, they’re useless.
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Ellen
(@NEMM95) reported
@VodafoneUK Hello, thanks but that hasn’t worked. Is the issue being fixed? Like many people we require the internet to work from home, please can you advise on when this will be resolved?? As it’s been over 24 hours now.
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paulslim
(@paulsilm) reported
@VodafoneUK Been on the phone over 2 hours to @VodafoneUK @VodafoneBiz they disconnected 4 lines in error for 5 days. Spent hours on the phone chasing and the sent of the bills to the collections team. Even through we set up the billing. What is happening with the service
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Richard Overton
(@BrummieOverlord) reported
Good god @VodafoneUK - your online customers service bot is appalling and just sending me down dead ends. How difficult is it to actually chat to a human?