Vodafone outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Northolt, Hammersmith, Wandsworth, Hounslow, Walton-on-Thames, and Southall.

City	Problem Type	Report Time
Northolt	Internet	12 days ago
Hammersmith	Internet	15 days ago
Northolt	Internet	15 days ago
Hammersmith	Wi-fi	17 days ago
Hammersmith	Wi-fi	19 days ago
Hammersmith	Wi-fi	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Beefy Roberts (@BeefyRoberts) reported 3 minutes ago from Hillingdon, England

  2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone

• 
  Agbo Richard (@AgboRich) reported 5 minutes ago from Wandsworth, England

  @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

• 
  Matt Scammels (@Matbeluca) reported 7 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Mark Phillips (@wondermouse) reported 14 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  Mary Denyer (@denyermc) reported 27 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  George Biswas (@Geojam) reported 28 minutes ago from Virginia Water, England

  @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

• 
  Beefy Roberts (@BeefyRoberts) reported 29 minutes ago from Hillingdon, England

  3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!

• 
  Paul Modley (@pmodley) reported 29 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Beefy Roberts (@BeefyRoberts) reported 30 minutes ago from Hillingdon, England

  So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 31 minutes ago from Hammersmith, England

  @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

• 
  Joe Curtis (@jccurtis1) reported 33 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

• 
  Pia Kristmansson (@PiaKristmansson) reported 35 minutes ago from Ealing, England

  @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

• 
  Ollie (@olliemafc) reported 36 minutes ago from Wandsworth, England

  Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

• 
  Dr. Chawla (@chawlashravan) reported 36 minutes ago from Kingston upon Thames, England

  @VodafoneUK Yes but nobody is responding . Quote dismal service

• 
  MARK A IZATT (@markaizatt) reported 40 minutes ago from Hammersmith, England

  @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

• 
  Issy (@oOISSYOo) reported 40 minutes ago from Ealing, England

  @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

• 
  Charlie Cassen (@charliecassen) reported 46 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  PM 🇺🇦 (@prasulm) reported 50 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Beefy Roberts (@BeefyRoberts) reported 51 minutes ago from Hillingdon, England

  4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.

• 
  Kate Benest (@Benest) reported 55 minutes ago from Twickenham, England

  @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Pybus (@danielpybus) reported 9 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  Jess Smith (@jessicamaysmith) reported 9 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  Fox Lane Books 🦊 (@foxlanebooks) reported 10 minutes ago

  @VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??

• 
  Chris Evans (@ballistic1980) reported 10 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  Davie J Cuthbert (@DavieCuthbert) reported 11 minutes ago

  @IsntWorkingPod @VodafoneUK Any FEMALE employee should be going to HR. Unacceptable, these creatures are living out a fantasy fetish. Should not only be banned but given guidance to seek HELP. This is an illness.

• 
  Jolyon Brown (@Eddie_Catflap) reported 13 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported 14 minutes ago

  @VodafoneUK Worst service experience .

• 
  Carla laughs a lot (@CarlaMRS2386) reported 17 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

• 
  Tamzin (@TweetsByTamzin) reported 19 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  Joan (@JoanyEmd) reported 23 minutes ago

  There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK