Vodafone Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, London, Hampstead, Paddington, Ealing, Southall, Kensington, Egham, Camden Town, Guildford, Wandsworth, Fulham, Uxbridge, Hounslow and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hampstead |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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Mark.Birdy
(@mark_birdy) reported
from
Hounslow, England
@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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Mary Denyer
(@denyermc) reported
from
Wandsworth, England
@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Fabio Abraham
(@fabio_abraham) reported
from
Slough, England
@VodafoneUK so I have been trying to call customer service for three days now, but no one available to answer. I try to chat via Toby thing on my Vodafone app but no agent available. Can someone tell me what sort of business is that? You better close it all down.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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Anthony Webb
(@Big_Ant84) reported
from
Slough, England
@VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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wekalex
(@wekalex1) reported
from
Camden Town, England
@VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kate44
(@geministar444) reported
@Welshy_broad @VodafoneUK Mine too. They’ve obviously done f all trying to fix it over the past three days 😡😡 @VodafoneUK
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Nick Pennington
(@NWJPennington) reported
@VodafoneUK #Vodafone Your customer service is a disgrace. 2 hours on hold yesterday, 1 hour, and 30 minutes today. I'm an existing customer, and all I want to do to tell you I am moving. 2 days wasted, a textbook demonstration on how to lose customers.
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Guyanne Sinon (Gigs)
(@GuyanneJazz) reported
@VodafoneUK I got a new Sim recently and I can’t make a single call because it says the number is restricted. I’ve been on the online chat service and it said no agents are available. How am I meant to sort this problem? Plus my Twitter images won’t load. What’s going on!?
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Kate44
(@geministar444) reported
@247cryptoboihrs @VodafoneUK It’s been going on since Friday...they ain’t got anyone “fixing” it. Won’t give any updates to customers as to what the problem is or when it will be sorted. Think thousands will be leaving 😡 @VodafoneUK
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🤘🏻Gary/Gawy🤘🏻
(@DarkNightMoofie) reported
@ianwr19ht @VodafoneUK You’re lucky, when I called them the other day I couldn’t even get through to a human, that’s really STUPID. I just chatted to them on here
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Phil 🇪🇺🇫🇷🇬🇧🇪🇸🇸🇪
(@Philbig83) reported
@DZL_2004 @VodafoneUK @ThreeUK My son uses ID Mobile which runs on the Three network and I use O2. I lost track of the numbers of times Three put O2 to shame. It’s not even funny. For info, O2 and Vodafone share the same masts.
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Abbas from Nowhere Ø
(@AbbasSpace) reported
If @VodafoneUK doesn’t fix this issue with Twitter not loading properly, I’m switching providers. 😴🥱
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Phill Watts
(@PhillWatts67) reported
Does @VodafoneUK employ any humans? 4th attempt to move my broadband account, 4th time on hold for over an hour subject to mind numbing music, now just want to cancel and move from this appalling service.
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@dairyconsultant
(@DairyConsultant) reported
@calf_man I’ve bee. Having the save issue but only when using mobile 4G if I switch to the home WiFi it’s fine. @VodafoneUK any ideas what’s going on with your 4G ?
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Bassline FC
(@Rollsie7) reported
You gonna fix Twitter media loading on mobile data or what? @VodafoneUK