Vodafone Outage Report in Walton-on-Thames, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Hammersmith, Ealing, Southall, Kensington, Egham, Hampstead, Camden Town, Guildford, Wandsworth, Fulham, Uxbridge, Hounslow and Slough.
| City | Problem Type | Report Time |
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 London |
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| London |
Internet | |
| London |
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| London |
Phone |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
2. My new provider SIM arrives, after already passing my PUK code to them, and its time to kick @VodafoneUK into touch, or so I thought...WRONG! You keep things to yourself and fail to tell departing customers that another code is needed to unlock phone
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
4. I ask @VodafoneUK for the code please, answer? No, you need to submit a form, but, can you see my code I ask? It's a form you send I get told again. I fill it in, and get told this can take upto 10 days to be returned. Crap customer service.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Ian Thompson
(@ianthompson) reported
from
Paddington, England
@VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
3. Devious @VodafoneUK. I phone your useless customer service, and I talk to 5, yes FIVE different people who all ask me the same damn questions. Eventually I am told I need a code to unlock phone. You dont tell that do you? Naughty Vodamoan!
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
5. It gets to something @VodafoneUK when the mobile data doesnt even work inside my own house! Will you be able to give any proper answers why this has been a mobile disaster, and why, whenever I called customer service I got same answers, told to visit local shop for help?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Sandeep Mudaliar
(@iamsm4u) reported
from
Ealing, England
@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Kristine Julika
(@thekjulika) reported
from
Camden Town, England
No service on phone today :( Hope it is all area not just my phone as then it’s hope will be back soon @VodafoneUK
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Beefy Roberts
(@BeefyRoberts) reported
from
Hillingdon, England
So, @VodafoneUK, after 24 months of dreadful service and virtually non existent internet coverage, I can finally leave you and go to a decent provider, or, that's what I thought. Contract up, and finding a SIM only deal elsewhere is my plan
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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WatcherMark
(@WatcherMark) reported
@VodafoneUK Is there an issue with the network in my area (TS28)? For the last three days I have been unable to use any data on my phone and no browsers are working.
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Tom Richmond
(@TomRich76486197) reported
@VodafoneUK you have THE WORST customer service I have ever experienced
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manda 💥
(@wowitsmanda) reported
@VodafoneUK having the most shocking experience with your online retentions team. So rude it's ridiculous.
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Jim Smith
(@Jim_AFCB) reported
Well, @VodafoneUK , that was very painful. A strong accent, constantly breaking-up low bit-rate connections and to-ing and fro-ing between customer and engineer and 10 minute gaps in conversation doesnt make for a great customer experience. You have lots of work to do to improve.
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A.Tanganiya
(@Amritatanganiya) reported
I don't know you guys don't want to understand or not interested to resolve issues @ViCustomerCare @VodafoneUK @AdityaBirlaGrp Pooja was Handeling this case already given the details now what you want me not gonna clear any post paid bill untill u resolve it .
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Glyn Handley
(@Glynwith1n) reported
from
Alford, England
3 different departments to deal with the 2nd time an engineer hasn't turned up to my house. @VodafoneUK today you reached a new level of incompetence and dreadful customer service.
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Glyn Handley
(@Glynwith1n) reported
from
Alford, England
As explained to everyone else it has nothing to do with that. Wonder if I cancel my direct debit how quickly they will resolve the issue @VodafoneUK
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Tom
(@ThomasBenton) reported
Been a @VodafoneUK customer for over a decade and the service until 9 months ago had been great. No complaints. Since then it’s been absolutely terrible.
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Stewart Griffiths
(@smgriffiths1) reported
@VodafoneUK what is going on with broadband and mobile signal. All gone down again for 3rd time 24hrs. Yesterday 12pm-9pm. Today went off 12pm-4:30pm and now just dropped 8:50pm Paying for a service and not getting it 😡
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Tom
(@ThomasBenton) reported
Great customer service from @VodafoneUK this evening. During a complaint and before I’d even had the issue fixed (it’s still not) the support person tried to sell me more @VodafoneUK products. Can’t wait to leave.