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Vodafone outages and service status in Walton-on-Thames, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 1 outage signal in the last 24 hours around Walton-on-Thames, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 21, 11:50 PM GMT+1.
  • 53% Internet (53%)
  • 27% Wi-fi (27%)
  • 13% Total Blackout (13%)
  • 7% Phone (7%)

The latest reports from users having issues in Walton-on-Thames come from postal codes KT12 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Vodafone

Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Walton-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Wandsworth, Hounslow, Walton-on-Thames, Northolt, Southall, and Greenford.

CityProblem TypeReport Time
Hammersmith Wi-fi 19 hours ago
Hammersmith Wi-fi 2 days ago
Hammersmith Wi-fi 8 days ago
Wandsworth Internet 8 days ago
Wandsworth Internet 8 days ago
Hammersmith Internet 11 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • jonplatt89
    Jon Platt (@jonplatt89) reported from Hillingdon, England

    @VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?

  • TheBillSexton
    Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

  • tip4profit
    Rob Parslow (@tip4profit) reported from Bisley, England

    @Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • tip4profit
    Rob Parslow (@tip4profit) reported from Bisley, England

    @VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • voidberg
    Alexandru Badiu (@voidberg) reported from Wandsworth, England

    On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

  • wondermouse
    Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • newsome_mimi
    Mimi Newsome (@newsome_mimi) reported from Hammersmith, England

    @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

  • prasulm
    PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • OTwist_69
    Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • jwatton
    John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @vodafoneuk Hi guys, when will slow data speeds and dropped calls be relooked into in the TW136AW area? Customer services are saying it's all been fixed for weeks, but calls are still dropping, and speed tests on 4G and 5G are horrendous even outside. Have reset network settings…

  • stefanohat
    Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    @VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk

  • messymummsy
    debbie evans (@messymummsy) reported from Windsor, England

    @VodafoneUK Worst company ever ! Do not use them !!🤬

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • Leepearce23774
    Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • oqureshi
    Omar Qureshi (@oqureshi) reported from Hillingdon, England

    @VodafoneUK I placed an order for a new personal line, porting a number in. I received the new SIM, but have had no service for over 24 hrs. Multiple calls to your helpline who just ask me to wait a bit longer. Really frustrated! Order SBL-1000000528805835. Pls help.

  • mousey2410
    Stuart Raines (@mousey2410) reported from Hillingdon, England

    @VodafoneUK why is your service at Heathrow been so bad for last 2 weeks? 4G showing but no service to do anything on the phone!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mxtthewpxrker
    The Memedalorian (@mxtthewpxrker) reported

    @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

  • TweetsByTamzin
    Tamzin (@TweetsByTamzin) reported

    So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

  • jancavelle
    Jan Cavelle (@jancavelle) reported

    Not bad going @VodafoneUK - lost my business before the contract even started

  • karen_sen
    karen sen (@karen_sen) reported

    @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳

  • atjames88
    Adam James (@atjames88) reported

    @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

  • bally1001
    AB (@bally1001) reported

    @VodafoneUK is seriously terrible to deal with. 🙈🙈

  • HelloPurgatory
    Hello Purgatory (@HelloPurgatory) reported

    @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

  • ChantAngle64
    TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported

    @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

  • HeatheandPat
    Heather and Patrick (@HeatheandPat) reported

    @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.