Vodafone outages and service status in Walton-on-Thames, England
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- Vodafone generated 0 outage signals in the last 24 hours around Walton-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Walton-on-Thames, England
The most recent Vodafone outage reports came from the following cities: Southall, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 days ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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PM 🇺🇦 (@prasulm) reported from Brentford, England@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Stuart Raines (@mousey2410) reported from Hillingdon, England@VodafoneUK why is your service at Heathrow been so bad for last 2 weeks? 4G showing but no service to do anything on the phone!
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Caroline McDonough (@CarolineDB81) reported from Wandsworth, England@VodafoneUK the network appears to have gone down again
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Aimee lou (@Aimeelo02455188) reported from Wandsworth, England@VodafoneUK your mobile phone network is down, how long is this likely to last
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Paul Modley (@pmodley) reported from Hammersmith, England.@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!
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Iza White (@izaw123) reported from Hillingdon, England@daisey47 @VodafoneUK @VodafoneBiz We will be too if they don’t sort themselves out. Their customer service is a joke. 😡
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Mary Denyer (@denyermc) reported from Wandsworth, England@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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Iza White (@izaw123) reported from Hillingdon, England@VodafoneBiz @VodafoneUK seriously wondering why I signed back up with Vodafone 😡 after numerous calls and now waiting for over 2 hours being passed from one person to another I have still not resolved the issue. Angry is an understatement 😡😡😡😡
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pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Pudding (@no1snoopyfanuk) reported from Brentford, EnglandANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡
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Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England@VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?
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Jon Platt (@jonplatt89) reported from Hillingdon, England@VodafoneUK My friend is receiving texts regarding changes to an account and 'thanks for your order'. They do not have an account. Your CS line only has options for existing customers. How do we fix this?
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Vìncere. (@VictorJ1987) reported from Brentford, England@VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.
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Rookie (@royalfocus1) reported from Brentford, EnglandBit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Stefano Hatfield (@stefanohat) reported from Hammersmith, England@VodafoneUK Hello? Please don’t send me a generic form. Just… Tell me what’s going on. And when it will be fixed l. Treat me as if you care I’ve been with you for two decades @vodafoneuk
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Chris Meadows (@Kiff76) reported from Hillingdon, England@VodafoneUK what is the problem with your 8dayeurope service when I send a text it is not possible to activate.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nannyof2 (@CayC73) reported@VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !
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Farimomo (@TheeFariha) reported@VodafoneUK why can’t i get through to anyone in customer services?
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Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.
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Granny H 🏴🇬🇧 (@Heather22311814) reportedCancel @VodafoneUK 👇👇👇
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Simon Danczuk (@SimonDanczuk) reportedThinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..
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✮ (@Jaammyyyyyyyy) reported@VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet
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Janice Elaine (@JaniceGaches) reported@POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help
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Matty 🏴 🇬🇧 (@Matty75890250) reported@VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.
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lady M - the real witch . (@mmi_music) reported@NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet