Vodafone Outage Report in Purley, Greater London, England
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Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, City of Westminster, Southall, Southwark, Wandsworth, Croydon, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Dearden
(@nickdearden75) reported
@GeorgeMonbiot @VodafoneUK Their customer service is beyond atrocious- I’ve had a similar experience though in less upsetting circumstances- sorry to hear it.
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Bek Hobbes traîné dans les rues par la chat
(@Greebohobbes) reported
@VodafoneUK I tried to add a BVB10 yesterday and after the usual message saying it will be done shortly, it wasn’t. Can you help?
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Stuart Davies
(@studavies1982) reported
@VodafoneUK since the 20th June I have had 9 phone calls with you, several web chats, 1 store visit, 1 new SIM card. I still have a phone fault. Your employee turned off my phone signal for 30 minutes and put my child’s life at risk. So seeing as you are incapable of sorting this
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Marie Saunders
(@Ms16Marie) reported
@VodafoneUK Morning, still no service,this is unacceptable,what is a Bot ? We expect our account to be compensated for your lack of service and lack of customer service.
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Benjamin Ball
(@BenjaminBallA) reported
@GeorgeMonbiot @VodafoneUK George, suggest writing direct to the ceo. I did that to sort out a Vodafone billing problem I had and it was all fixed within days. Agree their customer service is shocking. Ps v sorry to hear about your mother. B
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Sandra
(@rowtonsandra) reported
@GeorgeMonbiot @VodafoneUK So sorry to read this. I had exactly the same issue with my husband’s account after he passed away. Cancelled it x 2 but never happened. They also sent a debt recovery firm. Only after I complained publicly on Facebook did someone sort it out.
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vishal kumar
(@vishalk20462354) reported
@VodafoneUK It's been 1 week now, and the reception has not approved in the area. Do we have an ETA on the so called works will be completed as the service is unusable at my home now. If this continues I will have to reconsider my commitment to Vodafone.
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Craig Behenna
(@CraigBehenna) reported
@VodafoneUK @GeorgeMonbiot Richie, I think you may have missed the overall gist that going through the Vodaphone system caused this problem in the first place. Maybe working this out in a more public forum might be better
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RadioKate
(@RadioKate) reported
@GeorgeMonbiot @VodafoneUK I'm sorry to hear this. It is a really hard time as it is, but when companies don't help it makes it all so tiring. Had the same when mum died and complained to BT about their insensitivity. Then they called *her* to see if she was happy the complaint had been dealt with.
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The Real MCM
(@TherealMCM2) reported
@GeorgeMonbiot @VodafoneUK I had this with Vodafone for almost 4 years! Till I took the bastards to court snd then they run off never to be heard again. I bet the company they are using is starts with M and rhymes with croft