Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Sevenoaks, Hammersmith, City of Westminster, Croydon, Wandsworth, Fulham, Hounslow, Beckenham, Southwark, Southall, Brentford, Twickenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Sevenoaks |
Phone | |
| Hammersmith |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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solomon omonokhua
(@solexb6655) reported
@richarddignall @VodafoneUK This is Jackson from USA am an brute force monster automobile engineering I sell all kind of part and new brute force car If you need my service you can messages me WhatsApp +1 (203) 379-9717
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Vanessa Parsons
(@VanessaParsons0) reported
@VodafoneUK I returned my phone via a store on 12th April as part of a trade in and Vodafone have texted me on 27th April saying phone not received. Can trade in team help please
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LondonGPC
(@londongpc) reported
@VodafoneUK Is 4G coverage down in Clapham? SW4. Tried your web chat, everything fine with my account / the coverage map. I can make calls, have 4G sign just internet isn’t working on it… any ideas? Have tried resetting network settings etc.
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Terence Wallen
(@TerenceWallen) reported
With the current climate of dismay, doom & gloom it seems @VodafoneGroup @VodafoneUK @Vodacom not joining the recovery of good relations with what seems to be their version of the old PPi scam. Been overcharging me for an mis-sold, unused, service for almost 2½yrs #scam #vultures
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Catherine Hogan
(@CatherineHogan0) reported
@VodafoneUK Absolutely furious with the customer service that I have revived over the last month with Vodafone. I have been on the phone for over an hour with no help and an outstanding bill of £140!
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See a Horse
(@physimatician) reported
Changed from payg to pay monthly with @vodafoneuk on Friday. Had no service since 🤬
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Catherine Hogan
(@CatherineHogan0) reported
@VodafoneUK You cancelled my contract last month and charging me for the cancellation fee? No chance will I be paying this outstanding balance of £140 considering I have been without data or minutes for over a week. Every customer adviser I manage to speak tells me differently.
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Finners
(@finnbr14) reported
**** @VodafoneUK, the most shittest mobile network in the UK for speed and location. Would suggest moving to. @EE ASAP
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mark jefferies
(@mjefferies1982) reported
Hey @VodafoneUK getting really annoyed now with my internet service on a iPhone 12 it’s absolutely rubbish considering I pay a hell of a lot of money each month with 5 numbers with you I would expect a better service than this. Dial up is quicker than this. #poorservice #dialup
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Gareth Lawrence
(@Energise_Gym) reported
@VodafoneUK I have spoken to upgrades and retentions which agreed upgrade deal, waited 10days for the phone only to find the "deal" given was a different plan. Not one mention of the plan given. Oh but as it "wasn't clear" either way: that's my issue! Recommend others to follow and cancel!