Vodafone outages and service status in Purley, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 14, 3:59 PM GMT+1.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Vodafone
Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, Croydon, Southwark, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 8 minutes ago |
|
Wandsworth
|
Internet | 2 hours ago |
|
Croydon
|
Internet | 16 days ago |
|
Croydon
|
Internet | 21 days ago |
|
Wandsworth
|
Phone | 1 month ago |
|
Southwark
|
Total Blackout | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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Bobski (@bob_457) reported from Worcester Park, England@VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?
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Jay khalique (@k0909388) reported from Camberwell, England@VodafoneUK my Internet isnt working and Vodafone ask me to go online for help
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Ken (@KdLS_7) reported from Camberwell, England@VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Charlie Cassen (@charliecassen) reported from Wandsworth, England@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
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Luiz Ottino (@lhom) reported from Camberwell, England@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
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🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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MARK A IZATT (@markaizatt) reported from Lambeth, EnglandHi @VodafoneUK why is your service so poor in Central London. Consistently bad.
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Mark (@coxm62) reported from Blackheath, EnglandWho has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one
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Simon Wain (@simonwain) reported from Camberwell, England@VodafoneUK It is about upgrading vs moving to another network.
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lee christie (@leechristie4) reported from Epsom and Ewell District, England@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Johnfenton (@Jfenton66) reported from Croydon, England@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Thames Ranger777 (@Ranger777Thames) reported from Bromley, EnglandTrying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally
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A. Marie (@Ambii_Bambieee) reported from Lambeth, England@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tamzin (@TweetsByTamzin) reportedSo funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.
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F2K (@Mafri15) reported@VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys
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cath (@CatheasthamMc) reported@VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription
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AmeliaEdwards (@PyramidAmelia) reported@VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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El ⛅️ (@its_just_el_) reported@VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot
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Colin Miller (@jamieguy1975) reported@VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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Robert California (@RobertCaliCEO) reported@bryonycdc @VodafoneUK Never had an issue with them 👍🏻
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Robin Nakamoto (@RobinNakamoto) reported@BitmundFreud ah ok it's Vodafone the issue then... good thing that i have both my phone and my home internet connection on @VodafoneUK 💀