Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Sevenoaks, Southwark, Hammersmith, City of Westminster, Welling, Epsom, Southall, Wandsworth, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.
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Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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Mr.H
(@nutrafin) reported
from
Hounslow, England
@VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working
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JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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Michael Di Stefano
(@DiStefano1410) reported
from
Wandsworth, England
Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!
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David Cooke
(@davidcooke11) reported
from
Bromley, England
Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE
(@deeokelly1) reported
from
Richmond, England
@VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lucy 🇺🇦
(@spiceblackford) reported
Why is the service in South Kensington so bad ? My mobile Data / internet still isn’t working after 4 days ? How much longer will this problem last for ? @VodafoneUK
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lucy 🇺🇦
(@spiceblackford) reported
Anyone else in South Kensington area have issues with their mobile data ? 4 bars of signal, but no mobile internet @VodafoneUK . Not good enough for London !
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Ivahadenuff 🇬🇧
(@ivahadenuff) reported
@VodafoneUK Dear Vodafone to say I am frustrated with your customer service today would be an understatement. I am trying to renew a two year contract. I have been spoken to very rudely by a customer service agent and pushed around departments on Web chat only to lose connection.
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Tash
(@NJC_1990) reported
@VodafoneUK you sent me a textto say my line issue was 'fixed' after 3 days of problems.... Yet I still can't use the internet for more than 5mins at most without it dropping out. Whats going on?? I can't work. Interesting this happens since you send me emails about 'upgrading'
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Bambi
(@bohemianmali) reported
@VodafoneUK I have had enough of not being able to use my “UNLIMITED 5G DATA” anywhere. To the point I’ve been on my setting trying to use 4G instead. And it’s beyond terrible. I DO NOT WANT ANOTHER SIM. fix it
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Eddie Cantwell
(@EddieCantwell60) reported
@VodafoneUK Not good enough. Call centre cannot deal with problem. Staff at store don't want to help. Vodafone now have £20 but have not supplied service. Everybody says its someone else's fault.
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Brie
(@bri_brie) reported
Honestly cannot believe that @VodafoneUK booked an engineer to come into my home, WITHOUT my consent! They made an appointment, had the guy show up at my house, meanwhile I haven’t booked a damn thing or told anybody that it’s ok. Incredible.
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lee allsebrook
(@sibon_ollie) reported
@VodafoneUK worst company for loyal customers can't wait for contracts to end and be done with them
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andy janman
(@andy_janman) reported
@VodafoneUK been a loyal customer for 20+ years along with my wife and son to basically be told we’re not interested in helping you, shown your true colours honestly thought you were different! Safely say we’re all leaving when our contracts end!!! Disgusted
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James Eastman
(@JamesAEastman) reported
@VodafoneUK Numerous phonecalls to the helpline over the past 3 months and 2 BT OpenReach Engineer visits and I'm having the same issues with no connection multiple times and day- how can I get this sorted without going through the same 'fixes' over the phone and being on hold?!