Vodafone Outage Report in Purley, Greater London, England
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Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, London, Croydon, Wandsworth, Sevenoaks, Southwark, City of Westminster, Welling, Epsom, Southall, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@VodafoneUK so I’ve just tried to send a text back to a friend and it’s failed three times, what’s going on with your network this time?
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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Steffi_daydreamer
(@stef_daydreamer) reported
from
Richmond, England
@VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Dan Barker
(@DanPBarker) reported
from
Blindley Heath, England
@VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@VodafoneUK I’m SICK of your network, usually I have lots of issues streaming radio, but now my texts won’t sent. This is the latest in the non stop issues I have. I’ve checked the status and it says all is working, so why won’t my text send? SORT IT OUT
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soy como soy
(@LittleDiablos) reported
from
Croydon, England
@VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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Lewis 🇪🇺 🇬🇧
(@LJB179) reported
from
Lambeth, England
@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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Lee
(@Leepearce23774) reported
from
West Molesey, England
@VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Mary Denyer
(@denyermc) reported
from
Wandsworth, England
@VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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Sangeeta #VisualArtist
(@SanThoughts) reported
from
Hounslow, England
I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown
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Mark.Birdy
(@mark_birdy) reported
from
Hounslow, England
@VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Elmstead Market, England
@VodafoneUK the battery on my phone is going, my contract ended a few months ago, I think. Can I get an upgrade over the phone or would I need to go into the store when they’re reopen? I can hang on until then. I have an iPhone SE.
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Phaedrus Rusuk
(@PhaedrusUK) reported
@VodafoneUK It's a bundle on the PAYG1 plan (tariff). It's not a separate, different PAYG plan or tariff. Your website is down! Or can a PAYG1 plan user change to Anytime or Simply PAYG plans if they contact Vodafone? Ok, I'll use the term Plan, not tariff.
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Phaedrus Rusuk
(@PhaedrusUK) reported
@VodafoneUK If the PAYG1 tariff plan hadn't changed to £1 minimum charge on day of use, it was good. Now it costs £1 to send 1 text if do nothing else that day! Adding a bundle overrides the £1 unlimited offer, so worst of both options. Change PAYG1 back to max daily or revert to std tariff.
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Phil Beck
(@philbeck10) reported
@StopFundingHate @VodafoneUK Don't even think about it - mobile phone and broadband with yourselves, and if you use my money to support a nationwide hate campaign, I'll be cancelling at the earliest opportunity. #DontFundGBNews
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Mrs Willis
(@MrsWillis20) reported
@VodafoneUK - you are a SHAMBLES. Thanks for ruining our Friday night on top of a 3 day long pain in the arse process. Your service in its entirety is Awful! @MrComplaintBox - check this one out!!
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amanda scaife
(@ShildonAFCsup) reported
@VodafoneUK On hold with the tech team Again ... this has been going on for almost 3 weeks. Speed was 14.1 ... then raised the issue... speed went up (surprise ) I now have a speed of 7.8 !! Less than a quarter of the guaranteed speed offered . Have to say I am very disappointed and annoyed
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
Every time I asked Paul - if that is his real name - to cancel my @virginmedia, he asked why I would want to leave and go to a "more expensive" provider. Over and over again I asked him to cancel, and every time he replied with that same claim and question. @VodafoneUK 4/
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Chris Stirling
(@Klu_e) reported
@VodafoneUK Hi, I have been a customer for over 20 years and never had any issues. I have just checked my credit rating for the first time in a while and it is showing missed Vodafone payments from March 2020 to now, 2 for each month? I pay by DD and have never missed a payment?
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Kerry page
(@Kerpag7343) reported
@VodafoneUK why do you insist on keep trying to ring someone who’s complaining about the lack signal you promised?!
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Speedy Fandango
(@speedy_fandango) reported
@VodafoneUK since upgrading to your 67Mbps Superfast 2 broadband last week our internet has dropped to 6-8mbps every evening. This has escalated to L3 support, but as there is no way to speak to them we’re stuck. Can you help?