Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Hayes, City of Westminster, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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Jeremy Maw
(@jezmaw) reported
from
Bromley, England
@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK your system down
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Turbovaper
(@turbovaper) reported
@VodafoneUK rolling out digital voice service, how about just getting FTTP sorted out instead/at the same time
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CarsFromKent
(@CarsFromKent) reported
@CromwellStuff Yep, tried to park in Canterbury , could only get a 3G signal which wasn't robust enough to buy a ticket online ( oh and @VodafoneUK say they are switching off 3g too) whilst 4g has really really poor coverage in the city
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Mehmet Ömür UYSAL
(@MehmetmrUYSAL1) reported
@VodafoneUK, @vodafonetr my mobile phone could not open internet for 2 days. I went to 2 of your dealers. I talked to your call center more than 10 times, but there is no solution.
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Ben Sibley
(@RealBenSibley) reported
@keefyweefy @VodafoneUK I left them some years ago for @O2 as they were completely uncompetitive pricewise and the signal was dreadful!
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Lia
(@liabrookehay) reported
@VodafoneUK hi, my contract has just come to an end and I am trying to look at upgrades. I’m unable to login into my Vodafone account as it says my account was closed. It has been doing this for the last week - before my contract ran out
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Nick Mckenzie-Cook
(@Nickmcook) reported
@tomaevans @VodafoneUK I have run the tests and spent hours on the phone talking to your people and despite numerous conversations I still have the same problem you are just sending me in circles and nothing changes i am not wasting any more of my precious time please advise how I cancel my contract
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Jan Colligan
(@JanBColligan) reported
Hey @VodafoneUK can't easily work out roaming costs. It would help me if you could provide details of a plan if there is one covering zambia. Maybe a daily rate for example details
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Doug
(@EalesGareth) reported
@VodafoneUK Hi Jay, I've got an open ticket on atm for my broadband that can't even play netflix without buffering... I've got 1 more day where I have to report back everything it buffers.. I have 18 months left on this service that has never worked properly..
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Just T - Ailsa Tavares
(@MrsEnquiries) reported
@O2 We did via SURE COMMS who have stuffed up the closure of @VodafoneUK account and now you @O2 are writing saying we owe £178.09 !!! where has the £80 per month been going.. thanks to your 3rd party company SURE COMMUNICATION in FAREHAM, HAMPSHIRE we now have a bad credit rating !!
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(@princetonegurl1) reported
@VodafoneUK wtf is your good for nothing scam of a company!? Couldn’t say anything because of Ramadan but my goodness you are all absolute ******$!!!! Rot in the deep depths of hell !!!