Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/13/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Southwark, Hayes, Croydon, City of Westminster, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow and Beckenham.

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City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomSouthwark Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • OnlyOneLuff Dad (@OnlyOneLuff) reported from Salfords, England

    @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

  • edkingUK Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • Vernia Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England

    @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • AndyField1 Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • sgr0ver Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • oesi_expat G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamCope1 Graham Cope (@GrahamCope1) reported

    @VodafoneUK @speckyninja I have had this also and tweeted shocking customer service will never touch anything involving them again. Swindled me out of 30 quid and just the constant hassle. @VodafoneUK hang your heads in shame.

  • AnonyBrowBrow Anonymous Source of Well-Thought Out Opinions (@AnonyBrowBrow) reported

    @GeorgeMonbiot @VodafoneUK Cancel the direct debit. Debt recovery agencies have no authority. Just tell them "send as many letters as you like, this is a you problem". Sorry for your loss.

  • TheDorsetViking Steve Purt⭕n (@TheDorsetViking) reported

    @VodafoneUK @GeorgeMonbiot Too little, too late absolute bin fire of a company. Disgusting behaviour but not even remotely surprising! Money obsessed and f*ck everyone! Never, EVER use this lot.

  • Missyxx9 Missyxx (@Missyxx9) reported

    @GeorgeMonbiot @VodafoneUK Unfortunately it's not just Vodafone its lots of companies. I had this problem with NS&I & BT. In the end I emailed the CEO of BT and complained. It was eventually sorted out but my 91yo dad would have stood no chance.

  • susiecameo Susan Jane Cameron (@susiecameo) reported

    @GeorgeMonbiot @VodafoneUK I'm sorry you've had such trouble George.

  • GrahamCope1 Graham Cope (@GrahamCope1) reported

    @VodafoneUK @RD03157723 They won’t listen i you and deny you did sit down the account and say you haven’t paid. Hopefully they get their just deserts for this treatment if so many.

  • AnonyBrowBrow Anonymous Source of Well-Thought Out Opinions (@AnonyBrowBrow) reported

    @VodafoneUK @GeorgeMonbiot When I tried to cancel my Vodafone contract, because I couldn't get a signal in my apartment in London Zone 1, the CSA accused me of lying and just wanting to switch providers. Well yes, I did want to switch providers, because I couldn't get a Vodafone signal.

  • RealSaxondale Duke Silver 🛡️ (@RealSaxondale) reported

    @GeorgeMonbiot @VodafoneUK Had this with #bt_uk, who took advantage of elderly relative with @DementiaUK and sold her a broadband package with full sport. The installer came round and asked where her pc or laptop was. The vile scumbags then took 6 months to cancel after she passed. Hid behind GDPR.

  • IdiotsOfTwitr Idiotsoftheinternet (@IdiotsOfTwitr) reported

    @GeorgeMonbiot @VodafoneUK @VodafoneUk are easily the worst company I’ve ever dealt with. Rude and useless customer service. I was overcharged by £1000, spent 50 hours on the phone trying to resolve it. They just passed it on to debt collectors.

  • jodiehammondlee jodie hammond lee (@jodiehammondlee) reported

    @GeorgeMonbiot @VodafoneUK Tried to cancel my partners account 9 years ago. In the end the debt collection agency Vodafone sent after us due to their own error was working with us alongside the ombudsman to fight them. Took a year but worth it. Vodafone will never change, avoid like the plague