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Vodafone outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 5: Problems at Vodafone

Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Vodafone outage reports came from the following cities: Croydon, Southwark, and Wandsworth.

CityProblem TypeReport Time
Croydon Total Blackout 1 month ago
Southwark Total Blackout 1 month ago
Southwark Wi-fi 2 months ago
Croydon Internet 2 months ago
Croydon Phone 2 months ago
Wandsworth Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • NeilEvansRocks
    Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

  • coxm62
    Mark (@coxm62) reported from Blackheath, England

    Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

  • JustJC_London
    JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • kentdlsantos
    Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • k0909388
    Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • NotThatShaz
    𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Why are @VodafoneUK asking me to rate their customer service and network at 11:32pm? Come on, surely they should have asked me during office hours. How rude

  • DPikros
    Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.

  • KdLS_7
    Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • strutcakes
    Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • JohnWildy71
    John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • Phil_Swallow
    🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • OTwist_69
    Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • tommygilchrist
    🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • chawlashravan
    Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • PaddiePower
    Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jzyb
    jas Brown (@jzyb) reported

    @VodafoneUK the service I received in store today was not acceptable.

  • grahamneden
    Graham Neden-Watts (@grahamneden) reported

    @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

  • Th3Arty0ne
    🐾🔥🎨 (@Th3Arty0ne) reported

    @VodafoneUK openreach have just installed a cable into my garden… I’m so confused! I signed up for Vodafone broadband in November! After many issues I called to cancel in April and was told I’d get a label to return router. today a cable has been diverted into my garden! Help!

  • HeatheandPat
    Heather and Patrick (@HeatheandPat) reported

    @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

  • _ifez
    F. (@_ifez) reported

    @VodafoneUK your customer service has gone ****.

  • Pearoni
    Pearoni (@Pearoni) reported

    Got to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst

  • JoeChapman87
    Joe Chapman (@JoeChapman87) reported

    @VodafoneUK I’ve been in London for 24 hours at the @wembleystadium area and my signal has been appalling. 5G is constantly available but my phone has been useless. Currently on @greeneking wifi to actually make my phone useful!

  • JamesPllu
    James Pllu (@JamesPllu) reported

    Can’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • Slimo80
    Stephen Noakes (@Slimo80) reported

    @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?