Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/24/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Croydon, Hayes, Southall, Kensington, Sevenoaks, Wandsworth and Fulham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • twizzle1010 Terry 🦇🦒🦁 (@twizzle1010) reported from Bexleyheath, England

    It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • jessicapollard Jessica Pollard (@jessicapollard) reported from Bromley, England

    @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Kensington, England

    @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • SiKing1243 Si (@SiKing1243) reported from Redhill, England

    @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkStarza Starza Balmer (@DarkStarza) reported

    @VodafoneUK I want to cancel my contract please

  • carolinep0 Caroline P. 🇪🇺🔶 💙 What is today's fresh hell? (@carolinep0) reported

    @dalglir @VodafoneUK @firstdirect You can? No one ever mentioned that! Still if tell them each time, they'd "read the notes" each time. And then they'd (try to) insist I had to redo all the steps they'd had me do a dozen time already. And charge me £9.39 for phoning their complaints number. (Land, no mob signal)

  • bushraf1210 M.Ashraf (@bushraf1210) reported

    @VodafoneUK Disgraceful service....since I have had my phone I have been on WiFi calling due to being unable to get a signal at home. Only get H signal and 1 bar on that! Called multiple time and each time placed on hold for hours!!! Unable to sort it for 18 months. Been robbed!

  • gillg29 Gill 🐶 #NHSPay15 💙 #FBPE 🐾⚽️ (@gillg29) reported

    @sparklykitten @VodafoneUK Thanks, tried that but didn’t help. Looking on the forum looks like a recurring problem with @VodafoneUK . And they seem happy to let it continue without a fix.

  • DarkraiReaper Darkrai, Reaper of Souls 🟨🟥 (@DarkraiReaper) reported

    @VodafoneUK Cheers, but it seems to be paid. Just frustrating that it said for a while that my bill WAS paid only for a warning and demand for it happened today. Thanks for the help regardless

  • GaliziaLello72 Anello Galizia (@GaliziaLello72) reported

    @VodafoneUK I don’t need to check coverage in my area. My wifi is down! The red light on my router tells me so! Any chance you can get my broadband back so that I can watch Amazon prime!

  • KrojanUK Kro (@KrojanUK) reported

    Still no Gigafast or phone service due to a "fault", nobody lets you know what's going on or an ETA on a fix @VodafoneUK, which is great during half term and easter bank holiday weekend, and won't get comp due to cityfibre managed not openreach (and bank holiday)

  • MedoFayed55 Medo Fayed (@MedoFayed55) reported

    @VodafoneGroup @Vodacom @VodafoneUK you are the worst communication company ever , worst signal and network everywhere and worst customer service , moreover that you are internet packages and balance thieves.

  • bdi_solutions BDi Solutions (@bdi_solutions) reported

    @VodafoneUK On top of the RPI increase, how can you include a 3.9% increase, as customers we should not be investing in your network!

  • OnAnotherPlan Qwerk (@OnAnotherPlan) reported

    @CISASUK I placed a new order last month for @VodafoneUK broadband for 500gb service on a promotional rate for 24mts. They then cancelled without my knowledge owing to some tech problem. Now they won’t honour original discount. Price now gone up. False marketing and terrible