Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/12/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hayes, Southwark, London, Croydon, City of Westminster, Hammersmith, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow and Beckenham.

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City Problem Type Report Time
United KingdomHayes Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • sgr0ver Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from Camberwell, England

    Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • edkingUK Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • oesi_expat G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • OnlyOneLuff Dad (@OnlyOneLuff) reported from Salfords, England

    @VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

  • Vernia Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England

    @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • c0leyhiggS c0ley🖤. (@c0leyhiggS) reported

    @VodafoneUK HAS THE WORST CUSTOMER SERVICE IN THE WORLD. AVOID.

  • SurefireSimon Simon Frick (@SurefireSimon) reported

    @VodafoneUK Nah you're alright. I'm putting in orders for new broadband provider and new mobile provider tomorrow. Your chat staff are consistently appalling, condescending and rude. Not to mention the constant lies I'm told. I'm absolutely done with it.

  • SurefireSimon Simon Frick (@SurefireSimon) reported

    @VodafoneUK It may not the the level of service you strive for but I can guarantee you it's the level you have consistently given for several years.

  • alex13664605 alex (@alex13664605) reported

    @VodafoneUK Genius idea turning Sure Signal off in September and no solution for customers with One Net because it’s not compatible with WiFi calling...great way to loose customers!

  • ChrisMooreRDP Chris Moore (@ChrisMooreRDP) reported

    @VodafoneUK telling me I can’t call you... I have to wait to you call me! Great business service I’ve got! Meanwhile I’ve been talking to someone else from Vodafone who plans action to fix my problem while you Mario improve your ability to talk a good game but deliver sod all!

  • shannonpaxton__ shannon🌻 (@shannonpaxton__) reported

    Never in my life have I received such shocking service. @VodafoneUK @vodafoneservice my issue has been ongoing since November with no resolution, no contact that wasn’t first initiated by myself and no compensation. Hi @EE fancy yourself a new customer huns?👋🏻

  • hywel_FSecure Hywel Edwards (@hywel_FSecure) reported

    @VodafoneUK Hi Jason, my mobile service.

  • enkay1357 En Kay (@enkay1357) reported

    @VodafoneUK Broadband having issues for last 7 days; been calling helpdesk but not fixed yet. Is there any escalation process - hope you do realize people are working from home your callous behaviour impacts peoples day jobs #Vodafonedown

  • JoshNansoz Josh Nansoz (@JoshNansoz) reported

    @VodafoneUK It's been 7 days, hours of calls, multiple dropped calls, requests to escalate and I'm at the point where your technical team have asked me "is it over the wireless or ethernet". This was provided to them already on Friday, Monday & Wednesday. How can I get help?

  • TimHotham tim hotham (@TimHotham) reported

    @VodafoneUK I’m losing the plot. 4 months after you sent the wrong phone, I’m still unable to have it returned! 4 months 30+ hrs on phone 3 x I will take this to resolution 4U ghosts 0 x you contacting me 160 days my daughter without phone 0 x help 15 + yrs as a cust! WTaF 🤯🤬