Vodafone Outage Report in Purley, Greater London, England
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Southwark, Hammersmith, Wandsworth, Sevenoaks, City of Westminster, Welling, Epsom, Southall, Fulham and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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SpeakTheTruth
(@uk_scratchcards) reported
from
Richmond, England
@VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
@VodafoneUK Yes but nobody is responding . Quote dismal service
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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Vítør ★彡
(@vitor_teo_) reported
from
Merton, England
@LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that
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Thierry Schoen
(@schoenlxb) reported
from
Bromley, England
@VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?
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Chris Edwards
(@CE8_Edwards) reported
from
Richmond, England
@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
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Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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MARK A IZATT
(@markaizatt) reported
from
Hounslow, England
Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Pudding
(@no1snoopyfanuk) reported
from
Brentford, England
ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡
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Pudding
(@no1snoopyfanuk) reported
from
Brentford, England
@VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MatrixAnalysis
(@Fran115MW) reported
@GrantMarais @VodafoneUK You got problems too? Someone else said they had as well. The thing is they tell you to contact them, which I've done several times, you then get a call centre in India by the sounds of it, they then appear to not understand or fob you off with ok it's external, having spent an
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK I have been on the phone to the sales team for over an hour after been on live chat an hour and getting nowhere, they’ve cancelled my contract after 10 years they weren’t bothered at all customer service is disgusting
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Timmeh!
(@SC_1287) reported
@120beatspm @VodafoneUK I could have spat my coffee out when I read over 8% a month. And it’s accompanied by a patronising “but good news is you’ll still get the same great service” 🙄 Well gee. Lucky me.
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Brandon
(@Brandetweets) reported
@VodafoneUK has to be the worst carrier for stable 4G/5G in London— I don’t ever remember not stable cellular connection on @EE.
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Lynda Pace Avery
(@LyndaPaceAvery1) reported
@VodafoneUK loyal customers get short shrift. my nearest store is a 70+mile round trip. I depend on the phone your telesales people gallop through t&c's cos they are bored and have target times to wrap up calls. I want a service I am not getting.
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Alistair Clark
(@ClarkyAl) reported
@MartinSLewis @VodafoneUK just texted with a shocking 9.3% price increase from April despite appalling network.
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DΔNIEL
(@DanielBiffin) reported
@kypreen @VodafoneUK Think I finish in august I’ll cancel then and have a look about
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Maury Shenk
(@mdshenk) reported
Signed up for @VodafoneUK Pro Broadband including WiFi Xperts: "As a Vodafone Pro customer, you’ll get right through to the dedicated team, with no waiting around." Now trying to set it up, they won't respond to my calls or online chat, for a few weeks now.
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK You’ve done something to my by line, no other providers can open up a service. Have the sabotaged the line?????
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Adam Berry
(@Agrbez) reported
@VodafoneUK Already figured it out for myself via the app. But it's nice to know that if I ever have another issue I'll get told you may not be able to answer my call.