Vodafone Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (15%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Croydon, Sevenoaks, City of Westminster, Wandsworth, Fulham, Hounslow, Beckenham, Southwark, Southall, Brentford and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
-
BB
(@Asianfeet63) reported
from
Horley, England
@VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things
-
Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
-
Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
-
Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
-
Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
-
Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
-
Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
-
Jeremy Maw
(@jezmaw) reported
from
Bromley, England
@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
-
RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK your system down
-
Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
-
Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
-
Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
-
Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
-
Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
-
RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
-
£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
-
Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
-
(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
-
RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Vicki T
(@Tatts2007) reported
@VodafoneUK I see people have been reporting issues in Medway area of Kent, but we have no internet at all in Ashford (checked via cable) & 4g really slow too. Have you got issues? Any timescales on resolving them? Thanks
-
jemma holden
(@jemma_holden) reported
@VodafoneUK I haven't had Internet all day. Please can someone help me
-
Cutemagi
(@Cutemagi2) reported
@ListenerMGB @VodafoneUK I've had a very similar experience. No broadband this afternoon and then waiting on the phone to really bad music for ages without speaking to anyone.
-
Simon Tomlinson
(@simontomlinson) reported
@BBCNews you may be very interested to know that pretty much the whole of vodafone's kent broadband customers have no internet right now thanks to a massive outage at @VodafoneUK who are refusing to acknowledge they have a problem. Its been down since 12pm
-
Lawrence
(@QQMOARZ) reported
@VodafoneUK So then why is my broadband down and why is downdetecor reporting thousands of other cases as of 8pm this evening??
-
Peter Griffin
(@PeterGriffin2) reported
@ZohaiebK @Ninja5921 @VodafoneUK Is anyone back online yet? Vodafone have ignored my DM from earlier. Cracking customer service...
-
Claire Oakey
(@1Clairey) reported
@VodafoneUK What's going on the Vodafone broadband?? Been down in ME2 postcode since before 3 this afternoon. No clear guidance or advice ANYWHERE. This is one of the reasons I am leaving 😡
-
oli
(@acdjumpsuit) reported
@VodafoneUK The worst service ever. Tobi is useless. Can’t get through to a human and have shockingly bad business broadband. Nobody wants to do anything about it.
-
Simon Tomlinson
(@simontomlinson) reported
@VodafoneUK You clearly have a very wide issue with broadband down in kent. Provide an update to all your customers. We all rely on internet for work and communication. It is not good enough just to keep saying "send us DM" that is NOT customer support.
-
The Nuggiest Bear
(@Nugs4Bears) reported
@simontomlinson @BBCNews @VodafoneUK I have Internet in Kent, but it's very laggy and inconsistent. I was playing online games and the region it auto selected was South America. It kept saying I had bad Internet too. So it is affecting me despite having a connection.