Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 12/21/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Southwark, Croydon, City of Westminster, Hammersmith, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow, Beckenham and Brentford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • newsome_mimi Mimi Newsome (@newsome_mimi) reported from Hammersmith, England

    @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • AntheaTurner1 Anthea Turner (@AntheaTurner1) reported from Kensington, England

    @DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • _One8Seven1_ Mark (@_One8Seven1_) reported

    @VodafoneUK I got through to 191 so no problem. I’ll avoid the online chat from now on.

  • stitchinoz Ginny Henderson (@stitchinoz) reported

    Hoping @VodafoneUK can help. Placed an order for new phone just over week ago. Still waiting for delivery. Only updates had were to say direct debit set up and upfront costs taken from bank. Chat service unhelpful. Hoping not going to regret switching to vodaphone! Any updates ?

  • JeniferStirton Jenifer Stirton (@JeniferStirton) reported

    Hey any update @VodafoneUK on the network issues from this am? Haven’t had any internet since 10.30am

  • AbbieBonita Abbie Bonita (@AbbieBonita) reported

    @VodafoneUK I got an email telling me to activate my account with a given password but it is not working? It seems as though my username doesn’t exist. I’ve just bought a phone deal and signed up with you for the first time.

  • matthewadamhunt Matthew Hunt 💙 (@matthewadamhunt) reported

    @VodafoneUK just thought I'd say goodbye. Been a customer for ears. Yet, tried to call to discuss renewing contract but can never get through. I want to talk to human, Nora chat bot. @O2 here I come

  • uktrue Richard Huckle (@uktrue) reported

    @VodafoneUK - shocking customer service! Moving to another vendor!

  • LisaHol78419080 Lisa Holmes (@LisaHol78419080) reported

    @Laura_EManning @HiddenGemGem @VodafoneUK Omg this is crazy Laura - we are having the same issue with my partners phone! Ordered on 7th nov and was told 3 week delay - still nothing and like you we have been told it’s with DPD - chasing every day and gets nothing but empty promises. Great way to look after loyal customer

  • harry84368340 harry (@harry84368340) reported

    @VodafoneUK I can’t check until I’m back in the uk tomorrow as every time I use my phone it’s costing me £6 a day and then my phone is being restricted. If it doesn’t work tomorrow how quickly can I get my signal restored? I assume with a new sim?

  • Leerelx Leerel (@Leerelx) reported

    @VodafoneUK hi it’s been no 4g all day in Durham area. No response from customer service about yet another outage.

  • xtremem23 xtremem23 (@xtremem23) reported

    @Schoie75 @VodafoneUK Same here pal,i'm paying for 910 and getting 230-270 and talking to the IT experts in India who assures me he can fix it, simply hasnt and hasnt got a clue apart from resetting the router which obviously doesnt work. 14 days or im off back to BT, least there worked as advertised