Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, City of Westminster, Southwark, Hammersmith, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Phone | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jeremy Maw
(@jezmaw) reported
from
Bromley, England
@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK your system down
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Stacey
(@Andrews37513458) reported
@VodafoneUK shocking customer service when trying to take out a new unlimited contract….avoid if at all possible…try O2
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WQE Teacher
(@vbymedia) reported
@VodafoneUK worse service for 48 hours. Spoken to 5 different people and my broadband is still broken. Why do you only have two songs to play to people on hold? Now I hate Adele. Customer of 17 years ready to move to sky! @Adele
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ELBES
(@ItsElbes) reported
@VodafoneUK @mightyhoopla I have a deadlock letter and will be filing a complaint against the network and will request a full refund for the entire duration of the contract. I am sick of paying a network that is always giving me problems it’s a waste of my time and energy and I want my money back
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John-J Anderson
(@ohsurviving) reported
@VodafoneUK I would like to switch providers as your WiFi coverage constantly drops out in my area, frankly I'm bored of talking to customer support that goes absolutely nowhere. Can you tell me the procedure for moving providers please?
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Ian Bithell
(@OfficialBithell) reported
@VodafoneUK is there a right to cancel a contract within so many days of starting 1, without penalty?
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Brandi
(@mezoti) reported
Stayed in all day for @VodafoneUK to install broadband. Phoned after the time they were meant to be here to be told my order was cancelled and they couldn't fix it or install new Internet. WTF? @CityFibre this is who you partnered with? Such incompetance.
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Maggie Lawrie
(@Maggie_Lawrie) reported
@VodafoneUK Still no response or help what’s the solution??
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Cristina
(@Cristina_be_) reported
@VodafoneUK terrible service, Vodafone Uk makes mistake and customers have to pay for it.
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Tigray
(@Tigray88T) reported
Does @UKinEthiopia consider #Tigray part of Ethiopia?If so why not reconne ct that region as well it's being over #560Days since we heard anything from out familles there.They have no network,Telecommunications or basic banks,@VodafoneUK @VodafoneGrouproup must be only for thegov
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Nicholas Duggan
(@Dragons8mycat) reported
Phoned @VodafoneUK at 4pm to cancel my contract. Tried to leave but they talked me into a deal on a phone by 5pm.....trying to process that deal at 6pm (the assistants home time) and the phone goes dead Phone back once kids in bed, wait in a queue for 2hrs and they hang up