Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (21%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Fulham, City of Westminster, Kensington, Croydon, Deptford, Southwark, Mitcham, Charlton, Streatham, Lewisham, Blackheath, Welling, Thornton Heath and Carshalton.
City | Problem Type | Report Time |
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London | Internet | |
London | Internet | |
London | Internet | |
London | Internet | |
London | Internet | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Charlotte Tice
(@Charlotte_tice) reported
from
Richmond, England
@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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Rookie
(@royalfocus1) reported
from
Brentford, England
Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Kat Saha-Sen
(@katvantassel) reported
from
Kensington, England
@VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back
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John 😷✊
(@JohnWildy71) reported
from
Croydon, England
@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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GMB AVIATION WORKERS UNION
(@GmbLhr) reported
from
Hounslow, England
@VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Kat Saha-Sen
(@katvantassel) reported
from
Kensington, England
@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
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Soufian
(@tonyjayfunk) reported
from
Richmond, England
How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Úna Heron
(@Missunaheron) reported
@VodafoneUK Thanks for reply Jason but we had perfect reception with our sure signal and we now have very intermittant service if any at all. Our wifi has not changed. Wifi calling is not an adequate replacement. Is there a difference in coverage of geographical area?
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Aimee Nisbet
(@_aimeetwittOr) reported
As if the girl from @VodafoneUK just ended the chat so abruptly she didn't even confirm if my contract will be cancelled. Now I need to wait 11 places in the queue. Ffs. Help me out @VodafoneUK
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Andrew @G0MBL 🇪🇺🇳🇴
(@G0MBL) reported
@VodafoneUK I believe I made clear I don't wish to discuss this with a 'cancellations team'. I wish to give you 30 days notice, in writing, of my intention to cancel this contract.
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Wellsie
(@Tweeter_Of_Two) reported
@VodafoneUK You could (with the help of all the other telecomunication companies) fix this problem very easily, yet you wish to make huge profits and expect us to pay for it. **** right off.
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Victoria Walberg
(@vickyjo) reported
@VodafoneUK You do realise that implying that someone might not be credit worthy in another country to someone who is asking about discounts for being a loyal customer isn't a good look?
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Danny Blah Blah Bon Boulash
(@DannyBlahBlah) reported
@1scottishladdie @VodafoneUK Leave them. They are THE worst.
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Vodafone UK
(@VodafoneUK) reported
@vickyjo Hi Victoria 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Terence Pearce
(@TerencePearce1) reported
@VodafoneUK Yesterday I was promised a phone call for today, this has not happened. Why make a promise and fail?
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Cal
(@BenjyOhh) reported
@VodafoneUK @VodafoneGroup I have been trying to contact your support team but got nothing back, I am currently on a plan and I’m meant to be getting 4G constant and I’m getting 3G all the time and the mobile data is very slow, please help
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Hereforthestx
(@hereforthestx) reported
@VodafoneUK I’d like to raise an urgent complaint please. Your services have been severely below par. How can i do this?