Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/18/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Hammersmith, Croydon, Southwark, Hayes, Southall, Kensington, Sevenoaks, Wandsworth, Fulham and Hounslow.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • twizzle1010 Terry 🦇🦒🦁 (@twizzle1010) reported from Bexleyheath, England

    It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

  • joewhmclean 🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Kensington, England

    @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • wilddogltd Wild Dog Limited (@wilddogltd) reported

    .@VodafoneUK Why don't you have a dedicated help line for business customers? have to plough through menu on 191 & your bot does everything it can to palm us off on FAQs on web page. Need to speak to a person.

  • suzal Suzy 🎲🐉🌩️🌱 (@suzal) reported

    @VodafoneUK how on earth am I meant to get tech support when I have no internet connection and the phone bot sends me a link to a website then cuts me off??

  • alistairjegray Alistair Gray (@alistairjegray) reported

    @VodafoneUK have “lost” my mobile number in the course of a contract change they pushed on me. The number is now unuseable, untransferrable and they don’t know if or when it will be recovered. Have they lost a database? Anyone else had this problem?

  • Robmcfc92 'Rob (@Robmcfc92) reported

    @VodafoneUK please can someone contact me now. I have a 7 year complaint and I have contacted CISAS this morning. Ridiculously poor customer service - from a non customer.

  • dangriffin90 Daniel Griffin (@dangriffin90) reported

    @VodafoneUK Yet another example of poor and dishonest service. After speaking to an agent who confirmed that I would not be charged an early termination fee, it has appeared on my bill. This is not the first time that a phone conversation has not been honoured.

  • Robmcfc92 'Rob (@Robmcfc92) reported

    @VodafoneUK @twittahypocrisy Vodafone, I have a complaint that has been ongoing for 7 years. I have tried to resolve this the best I can with your phone lines with no joy whatsoever. Can someone please contact me? I’ve contacted CISAS this morning who are willing to take my issue on.

  • SamJaneBastone Sam Batstone 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🕷 (@SamJaneBastone) reported

    Hello @VodafoneUK please can you stop your Rotherham team ringing me three times a day when I am trying to recover from chemo trying to sleep and rest and have told them this six rimes now. Long term biz customer now considering dumping you

  • avob6449 Anthony O'Brien (@avob6449) reported

    @VodafoneUK just had my broadband cancelled, 2nd time by the way, 3 days before activation because “there is no room in the cabinet” really bad service from you guys ! Even had the box delivered today too. Cancelled @Sky on the say you were going to provide me. Really poor

  • julesgr Jules 💙 (@julesgr) reported

    @VodafoneUK I have 2 an iPhone 7 and a Samsung galaxy s21 both having poor issues even outdoors

  • Greenmenace77 Green (@Greenmenace77) reported

    @VodafoneUK are jokers mate, oh your wifi and 4g are not working please got to this website so we can help... are you broken