Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/29/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted, City of Westminster, Southwark, Hammersmith, Hayes, Southall, Kensington, Sevenoaks and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomLondon Phone
United KingdomOxted Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LynzMUA1401 lynz simpson (@LynzMUA1401) reported

    @VodafoneUK absolute sham! Will be putting in a formal complaint as your employees cannot read or check properly. I've given my details correctly. Waiting on a pass code to be sent for 15 mins now. What more do you want. My first born child?

  • mershy1 Pete Mersh (@mershy1) reported

    @VodafoneUK I am on my 3rd day and still you haven’t reconnected my phone. Can someone please. I have had nothing but issues over the last 4 months.

  • Jonny_118_118 Jonathan Bassett (@Jonny_118_118) reported

    @VOXI_UK @VodafoneUK @SamsungHelpUK I've got an issue with my Note 20 ultra, It won't send texts. Doesn't say delivered or sent. I end up having to turn wifi & data off. It's always been an issue with this phone but the past 2 days have made it nearly 100% unreliable!

  • suzyseraphina Suzy Gibbons-Mitchell 🌈❤️ (@suzyseraphina) reported

    I waited 90 minutes yesterday to speak to @British_Airways the cost was £65 according to @VodafoneUK The call was cut off! Any ideas how I make a formal complaint?! #customerexperience #britishairways #vodaphone

  • ian_bonnick Ian (@ian_bonnick) reported

    @VodafoneUK @Wimbledon The worst customer service I've had in a very long time , changing my provider

  • dsd1036 Darrell Downes (@dsd1036) reported

    @VodafoneUK @bigrj141 No access to online account or via the app! Initially it told me change my password as account locked for trying too many times! Managed to reset password and have email confirmation but still can’t login! Did an online upgrade this morning but now I don’t know if it went throug

  • dontpanicitsme Nick Wood (@dontpanicitsme) reported

    @VodafoneUK A bit that sent me to a page that didn’t help when I looked first time! Awesome

  • moogs_lumox Gavin Hartin (@moogs_lumox) reported

    @VodafoneUK hi are there problems with you website?? Every time I try to log into my account this morning after I enter my password it times out and says 502 bad gateway - I have tried various devices and browsers and cleared cash and cookies yet it keeps happening - so your end?

  • vickclark77 vickiclark (@vickclark77) reported

    So my saga with #Vodafone continues and now we don’t have slow broadband we have no broadband - I got mad on the phone as I am done and I don’t know how the poor man stayed calm - @VodafoneUK you need more ‘Craig Blair’s’ - the man may be the only asset you have #sorrycraig

  • monolithicjj Jonathan Mayes (@monolithicjj) reported

    @VodafoneUK having issues logging in to my account and not getting very far with the bot in DM's - any help? Consistently getting an error message on the 'forgotten password' - tried 3 different types of browser...