Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Wandsworth, Croydon, Fulham, Oxted, Southwark, Hammersmith and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chu
(@chuychoo) reported
@VodafoneUK After spending several hours in the DMs... their solution?? 'We'll get you another code!' Even though that's been tried previously. It's not going to magically work again. Here's my advice: Don't move your complains to DMs, they just want to move you out of the public eye
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Read, write, sleep
(@Readwritesleep1) reported
@VodafoneUK I will do this again, but I have already done this since anyone has been in contact with me. I'm very unhappy with the service and support.
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Chu
(@chuychoo) reported
@VodafoneUK Once again another day trying to deal with Vodafone customer service. This has been the worst customer service I've ever experienced. Absolute DO NOT under any circumstances buy a phone from Vodafone. They will screw you over.
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Chu
(@chuychoo) reported
@youizahoe @VodafoneUK Classic Vodafone. Good luck getting your money back, it's unlikely. God forbid you have to use their customer service too
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Chu
(@chuychoo) reported
@VodafoneUK I was outright lied to. Now you want me to go through the additional stress and cost of sending the phone to the manufacturer? On top of having spent far too long having to deal with all this nonsense. Awful
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Barry Coyne
(@barrycoyne) reported
@VodafoneUK just wondered if you have a workaround yet for the missing wifi calling option on the Samsung S20+? Either that or improve the signal my area. Anything that will enable me to make calls properly from my home would be great!
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MattyB
(@MattyBx9427) reported
Mobile Signal Is A NO THANKS TO @VodafoneUK WHO Don’t Care I Have To Rely On This Service Which I pay 45PM for and it’s rubbish
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👀LoftyOddThumbs👀
(@TheOldLoftyOne) reported
@Arnibarani @xStormxBringeRx @VodafoneUK Of course he bloody will, he lives to cause trouble 😜
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Deryck Pestano
(@D_MaN_2013) reported
@VodafoneUK Thank you for your prompt response. I'm not really comfortable to DM my details but will call up if the issue continues. I've had 16 message today but havent for the last hour so hoping they wont continue.
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Caleb… Duh
(@Caleb_duh) reported
@miaxmon @VodafoneUK My family’s been with them since 1998, get it together Vodafone, you’re letting yourself down