Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 02/01/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted, City of Westminster, Southwark, Hammersmith, Hayes, Southall, Kensington and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • joewhmclean 🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Kensington, England

    @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • twizzle1010 Terry 🦇🦒🦁 (@twizzle1010) reported from Bexleyheath, England

    It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • _HappyFish_ Lorraine Cope (@_HappyFish_) reported

    And if you're wondering why we haven't just cancelled @VodafoneUK, we did. Then, 2 days later, we got a message from @skytv saying there was a problem with our order. A couple of hours after that, we received a text from @VodafoneUK saying, "Thanks for choosing to stay with us."

  • smartercoach Carla Pither (@smartercoach) reported

    @VodafoneUK what is up with your service? I’ve been waiting for a router to arrive. The activation was on Feb 24th! Your chat agents are hopeless and powerless to escalate complaints. there was no problem with finance department setting up my direct debit.

  • onepurpledragon ♔♑️TheSithQueen♑️♔™ (@onepurpledragon) reported

    @Darth_VaderNo1 @TwitterBlue They won’t even let me have it because the app does not recognise my network provider (!) to register my phone number - I’m with @VodafoneUK who are global (yeah I know doesn’t compute) But that’s ok I’ve saved £11 quid. I don’t need a blue tick. I’m famous enough thanks 👅

  • investologica investologica (@investologica) reported

    @hatespurs4life @VodafoneUK It’s **** tbh. There’s no reason I shouldn’t be able to use data. Displays on my phone as 4G as well…

  • huggy121 Paul Hawthorne (@huggy121) reported

    @VodafoneUK I had an installation of Full Fibre 900 on Friday 24th February.The City Fibre engineers were on time, explained what they were going to do and where was the best place to put the ONT box and router. I was told it would be working in 40 minutes. It's still not working

  • KlesserNicole NgfKlesser (@KlesserNicole) reported

    @VodafoneUK Been without internet since yesterday morning and no response to my DM either so can someone please pick this up- appreciate help to loyal customer of 20 years..

  • smartercoach Carla Pither (@smartercoach) reported

    @VodafoneUK what has gone wrong with our broadband service? I haven’t received the router for a service that was activated on the 24/2/23. Your chat agents are ineffective, DPD ineffective, and access to online account problematic. When will you act become customer focused?

  • SquirrelsStocks Elliot Adam (@SquirrelsStocks) reported

    @VodafoneUK i look forward to having someone contact me on this app to sort the problem out and offer appropriate compensation for the disruptions and blatant lie I received from my last customer service experience. (The length of time of my contact x cost of Spotify would do.)

  • BillyG31627468 BillyG (@BillyG31627468) reported

    @VodafoneUK I can’t use my phone here in France No internet no phone calls nothing Please help

  • CraigReTweeting Craig (@CraigReTweeting) reported

    @VodafoneUK Well it's down completely for ADSL and the backup 4G is really slow/intermittent. Can barely load anything to report it.