Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, City of Westminster, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Billy The Cat
(@BillThCat) reported
@VodafoneUK @VodafoneGroup I am using the little internet I have gotten lately to tweet this: vodafone is a pile of dung! They keep texting me to say they are trying hard to fix the issue with my postcode. I am paying for a service I am not being allowed to use...
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Sue Cox
(@MrsCoxTweets) reported
@VodafoneUK still no joy with your help service or a call back! VSOS band are lethal. My 85 year old mother laid waiting for help and your band did not work. I AM ANGRY
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cruz aguilera
(@bionic1979) reported
@VodafoneUK @eltonofficial @BSTHydePark I need your help please 🙏🏻
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DissMistRhea
(@DissMistRhea) reported
@VodafoneUK Are you okay? Are you down?
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Freddie Bent
(@freddie_bent) reported
@VodafoneUK @EmmaRaducanu Stay away from Vodafone everyone. Took broadband contract with them, Internet cuts out 6 or 7 times a day. Numerous chats & promises of engineers fixing to no avail. Have charged me £103 to cancel the contract even though they are not providing the service we signed up for.
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Kevlaa
(@Kevlaa6) reported
@VodafoneUK You could get the tech people to have a bit more common courtesy to start. And then get this "backend" team who are supposedly dealing with the problem to actually communicate with customers. Remember us? Customers....?
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gez howarth
(@gez_666) reported
@VodafoneUK It’s ok I’ve opted to leave @VodafoneUK the customer service is the worst I’ve ever encountered, was offered a deal to stay and when I called back to accept your advisors changed their mind
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Vicki Smith 💙
(@VickiSmith1991) reported
@VodafoneUK How is paying for a service that we’re not receiving, ‘not lose of service’. You’re denying a conversation that we’ve had previously which you will have cos it’s an online chat. You’re lying. You’re being unhelpful. Your customer service is disgusting.
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Kevin Carley
(@KevinCarley3) reported
@VodafoneUK Quality Vodafone service 'you are number 33 in the queue' seems you should invest in some more humans in your customer service dept. Your Tobi bot is virtually useless
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Lauren Knight
(@Swiftlozza) reported
@VodafoneUK They are connected via ethernet, the Mbps we are getting even with that are shocking. However doing this still hasn't helped with the issue