Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 12/09/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Kensington, Hammersmith, Croydon, Sevenoaks, City of Westminster, Wandsworth, Fulham, Hounslow, Beckenham, Southwark, Southall, Brentford and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK Is there any update on how long it is going to take to fix?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • 1scottishladdie John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    Anyone else having troubles with @VodafoneUK broadband? It's been down from this morning.

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • bob_457 Bobski (@bob_457) reported from Worcester Park, England

    @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • hastiepops Michelle Hastie-Wild (@hastiepops) reported from Worcester Park, England

    @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

  • ThomDownie Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

  • Benest Kate Benest (@Benest) reported from Twickenham, England

    @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.

  • coxm62 Mark (@coxm62) reported from Blackheath, England

    Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JGROVES1996 Jordan Groves (@JGROVES1996) reported

    Cheers @VodafoneUK for going down once again. Regular as clockwork that I lose internet around this time of the day! 🤦🤦🤦 Definitely looking elsewhere when my contract expires.

  • JoannRandles Joann Randles (@JoannRandles) reported

    @VodafoneUK powered modem on and off, checked all wires, re-started at the wall, re-set, done everything possible and still can’t access hub to our settings. Do we need a new modem? It’s beyond frustrating as we’ve been having multiple issues since we changed to Vodafone.

  • missrhodes81 simone rhodes (@missrhodes81) reported

    @VodafoneUK how do I cancel a sim only order immediately? I ordered it 4 hours ago and elderly relative now too I’ll

  • CFaulknerVoice Craig Faulkner (@CFaulknerVoice) reported

    @VodafoneUK Was your easy switch department named ironically? Over a month with no broadband and we still don’t know what the problem is! Absolutely hopeless! It’d be easier to comb my fringe.

  • Mikedonnylad Mikey B (@Mikedonnylad) reported

    @VodafoneUK I told you I was having issues 10 hours ago! Seriously you are completely useless!

  • robyoung94 Rob Young (@robyoung94) reported

    @VodafoneUK Hi - I'm a new Voxi customer so not sure whether you can help with this. I want to send a text message so I can enter a competition on 5 digit phone number. It worked on my old network, but I get an error message when I try on Voxi. Will you enable this for me please?

  • Mark57317213 Mark (@Mark57317213) reported

    @VOXI_UK Yep just as i thought absolutley useless and cant fix it what a ******* joke. Bunch of scammers. I wi be taking this further. Everyone avoid @VOXI_UK and @VodafoneUK

  • Pieford Alex H-M (@Pieford) reported

    So spoke to @VodafoneUK today and they actually told me what the issue was without treating me like a child who has never heard of computers. So the issue is with @CityFibre. I was promised a call from them today to resolve things. Needless to say, it didn’t come.

  • PaulieBelfast PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️‍🌈 (@PaulieBelfast) reported

    @VodafoneUK On that PLAN SETTINGS page, I used to have Phone, Mobile Broadband, and Home Broadband. Home Broadband is gone. Please fix this.

  • Chugawuga Chugawuga (@Chugawuga) reported

    @VodafoneUK I did yesterday, and after an hour or or being passed around I was told it was due to a citylink outage. It came back on 6 hours later, hopefully it's going to get sorted sooner this time around, because less than 24 hours later it's down again!