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Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Purley, England

The most recent Vodafone outage reports came from the following cities: Croydon, London, Hounslow, Wandsworth, Hammersmith, Southall, City of Westminster, Bromley, Southwark, Welling, and Epsom.

CityProblem TypeReport Time
Croydon Wi-fi 13 hours ago
London Wi-fi 2 days ago
Hounslow Wi-fi 2 days ago
London Internet 2 days ago
London Internet 3 days ago
Wandsworth Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • k0909388
    Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • cressidarobson
    Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • strutcakes
    Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • joewhmclean
    🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

  • k0909388
    Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • kentdlsantos
    Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • kentdlsantos
    Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • HCook13
    Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • cressidarobson
    Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • twizzle1010
    Terry 🦇🦒🦁 (@twizzle1010) reported from Bexleyheath, England

    It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • ReaddyUK
    Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • law_Salter
    Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • strutcakes
    Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • marc_laz
    Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Kensington, England

    @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

  • ReaddyUK
    Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • JonOlias1981
    JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Tam90700973
    Tam (@Tam90700973) reported

    @VodafoneUK Dogey network will only respond when we take it to social media.

  • Tam90700973
    Tam (@Tam90700973) reported

    @VodafoneUK You people keep us on hold for so long hoping we will hang up and when you do answer its like your brushing us off.

  • JamieMadeTV
    Jamie Conway (@JamieMadeTV) reported

    Most of the menu interactions when you call @VodafoneUK for account support is them trying to persuade you to hang up and use another way of contacting them. They know they're a phone company right...?

  • andrewkettle
    Andrew 💙 (@andrewkettle) reported from Bedford, England

    @SamsungUK wife's S9 not able to answer called when someone calls but they can hear her. Any idea of a fix? We have reset the phone but it worked for one call then back to not working @VodafoneUK

  • aaa80375896
    aaa (@aaa80375896) reported

    @VodafoneUK what a terrible customer service. signed up to home telephone and had only issues so canceled and now holding back my number

  • iamsm4u
    Sandeep Mudaliar (@iamsm4u) reported

    @VodafoneUK Since the time I have moved in on contract with Vodafone had one of the worst network experiences. My home normally does not get 5G and data only fluctuates on 4G and 3G. My call bar many a times just shows one bar and the calls drop many a times,wonder if I pay Fair?

  • Tam90700973
    Tam (@Tam90700973) reported

    @VodafoneUK Hi Vodafone it would be nice if after clearing security questions and your advisors know what the content is going to be about you do not train them to continue asking more questions to reject the customer from finding out information.

  • JanetteOHagan1
    Janette O'Hagan (@JanetteOHagan1) reported

    @VodafoneUK Hmmm...I'm not so sure, you couldn't help me on my 3hr call yesterday & I honestly could not bear to have to go through that again. The outcome of those 3 hours was, "turn it off & on again", which is fine except that the device in an unmanned building, 250 miles away😭

  • JK_3D
    JK3D (@JK_3D) reported

    @VodafoneUK The DM thing isn't working properly, it's taking half an hour to get a reply, I'll be on for days just trying to explain the issue. My internet isn't working, there's a flashing white internet light on the route, please help. Can you send a new route or something nothing works

  • JK_3D
    JK3D (@JK_3D) reported

    @VodafoneUK my broadband is on and off every few minutes. I messaged customer support yesterday and since then it's got even worse! WFH and homeschooling is impossible, please sort this out!