Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 02/15/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Wandsworth, Croydon, Fulham, Oxted, Southwark, Hammersmith and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK so I’ve just tried to send a text back to a friend and it’s failed three times, what’s going on with your network this time?

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK I’m SICK of your network, usually I have lots of issues streaming radio, but now my texts won’t sent. This is the latest in the non stop issues I have. I’ve checked the status and it says all is working, so why won’t my text send? SORT IT OUT

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewLovescake Andrew Shore (@AndrewLovescake) reported

    @VodafoneUK I will if I need help

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @VodafoneUK Hi guys. It turns out i can’t send international SMS which is why it’s not activating. Apple support told me to get back in touch with you guys.

  • MacDavis98 Music_Arena (@MacDavis98) reported

    @VodafoneUK please help, your website isn't letting me book a repair for my phone, can you assist me please?

  • AlvinOkumuAbok Alvin_* (@AlvinOkumuAbok) reported

    @VodafoneUK Received such tremendous assistance from Kiki of customer care🙏🏿appreciate it

  • lindacsmith99 Linda Smith (@lindacsmith99) reported

    @VodafoneUK As soon as I choose “new customer” I get the error message and go any further

  • Andrew49632784 Andrew (@Andrew49632784) reported

    @VodafoneUK Good luck getting through, can't upgrade on the app and website because they are and always have been terrible, buttons just don't work to go to the next stage, requested call backs to be called back and instantly hung up on, phoned sky mobile as they are cheaper and got through

  • slackson1 Lee Jackson (@slackson1) reported

    @VodafoneUK I have and would again if the signal and internet service wouldn’t go every few seconds

  • GAVD84 Gav (@GAVD84) reported

    @VodafoneUK Doesn't work been trying for the last 4 hours on chat and website .honestly it's a joke I'm actually trying to give Vodafone money and I can't. I just need to speak to a real life person.

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @NTSscamsteam how can @VodafoneUK charge you for a service that Iam not receiving phone has gone faulty and been sent for repair 4months ago but they are still demanding money ????

  • pierced_pout 🖤 (@pierced_pout) reported

    Lover spending an hour on @VodafoneUK customer service to be told the last hour I spent chatting to them I was told the wrong information and now I’m getting bumped with over charges cause of it!