Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/25/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Croydon, Hayes, Southall, Kensington, Sevenoaks, Wandsworth and Fulham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • _ashwatkins Ash Watkins (@_ashwatkins) reported from Lambeth, England

    @VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • awolverined aatish davda (@awolverined) reported

    @VodafoneUK @VodafoneUK - This has been my experience with you, Horrible, poor, unhelpful & simply not worth being a Vodafone customer - If I was to design a customer service centre, I surely now know how NOT to treat my customers because your service levels have left a bitter taste. END.

  • awolverined aatish davda (@awolverined) reported

    @VodafoneUK Sorry Danny, DM'ing doesn't help because one team will say something and another team will say something else. The team I DM'd earlier were aware of the dispute however the collections team are not and hence they locked my account. I suggest @VodafoneUK get their act together

  • awolverined aatish davda (@awolverined) reported

    @VodafoneUK Because it is always a different story and no one has notes and I have to repeat myself all the time. As you can see on screenshots I have provided - I get asked multiple times - SO how can we help you today - in reality, no one really can as they do not know what they need to do

  • awolverined aatish davda (@awolverined) reported

    @VodafoneUK You forced me to pay a bill that you were aware was being disputed because there were process failures between yourselves and BT but luckily for you, leave it onto the customer - just like how DPD could not deliver your broadband box and I had to drive a 50 mile round journey

  • MattAinge Matt (@MattAinge) reported

    @VodafoneUK did a tariff transfer to avoid roaming charges in USA. Confirmed by call center (transcript also confirms from online support). Turns out that was misinformation on each account. My account is still being charged and I'm going to be nearly £100 out of pocket.

  • Twiggysheila She767 (@Twiggysheila) reported

    @VodafoneUK so many places in England London with 4G speed 1 or 2 MGBS or zero ! No 4G. How can I order Uber cab , with no internet signal 😡 I NEED EE

  • narbin Nick Arbin (@narbin) reported

    @VodafoneUK Hmmm. Three hours of chatting and waiting and I've only received cut-and-paste standard answers. Not even sure that I'm chatting to a human @VodafoneUK Really the worst company I've ever dealt with.

  • modemfish modemfish (@modemfish) reported

    @VodafoneUK totally smooth transition to Vodafone broadband today. Static IP and pppoe details handled by tech support. Was expecting some issues but got none. Speed / connectivity really good. Impressed so far.

  • gothicvamp18881 Gothicvamp1888 (@gothicvamp18881) reported

    @VodafoneUK Having problems with Vodafone now. Always been a supporter of Vodafone but this upgrade is going tits up at minute.

  • Stewart47931878 Stewart Davis (@Stewart47931878) reported

    @VodafoneUK What's the deal I had FTTP broadband installed on Wednesday 9th, only receive a fraction of the promised speed, spoke to tech support numerous times until someone agreed there was an issue on Friday. Later Friday service was gone and has not been online since.😠