Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 11/30/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Fulham, Wandsworth, Hammersmith, Hounslow, Croydon, City of Westminster, Sevenoaks, Beckenham, Southwark, Southall, Brentford, Twickenham and Bromley.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomWandsworth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • ThomDownie Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • coxm62 Mark (@coxm62) reported from Blackheath, England

    Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • LeanderLouD Leander (@LeanderLouD) reported from Bexleyheath, England

    @VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SjaunWong Sjaun Wong 💙 (@SjaunWong) reported

    @VodafoneUK I have had issues for the last 5 months (since joining) I have had upwards of 50 calls. Just this week I have spent 9hrs trying to resolve an issue. I've now asked to cancel and have been blocked 5 times to speak to your complaints team. ...[pt1]

  • Lisa_Bourne Lisa Bourne (@Lisa_Bourne) reported

    @VodafoneUK I'm not 'feeling the connection' with your customer service on the online chat. I've spent about two hours trying to cancel my contract and still no further on! Half an hour this morning, and now booted off. Very poor.

  • Stevenjs1875 steven sutherland (@Stevenjs1875) reported

    @VodafoneUK ….honestly you’re taking my breath away with how awful your customer service is. Incapable of completing the simple porting of a number. Now day 6 of “radio silence”. Incredible!

  • Omarii91 omer Mahmood (@Omarii91) reported

    Dear @VodafoneUK my Broadband service has been out of service since 7th of June due to an outage and your Customer service team informed me it will be fixed by 28th of June. And if I cancel my contract so I get new provider, Vodafone said they will charge me cancellation Fee.

  • Stick_Pins The Queen Of Obsession (@Stick_Pins) reported

    @VodafoneUK 24 hours since my internet was cut off by your operatives installing to my next door neighbour. No solution has been proposed

  • susieoftraken Dr Susannah Lydon (@susieoftraken) reported

    @VodafoneUK Hi Kieron - thanks but I already have a Network Unlock Code (NUC) which is what that form is for - I need an MCK (Master unlock / unfreeze) code for my Samsung phone which I bought from Vodafone. Please can you help?

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @Craigchelsea91 Yes, their customer service is appalling. @VodafoneUK had been overcharging me for months and offered not enough refund. They are not solving it within their own agreed 7-10 days. It’s probably worth trying Sky mobile, they have better prices.

  • Cyberwest Dr James Morris (@Cyberwest) reported

    @lucky225 @DemeryUK @VodafoneUK Whatever, mate. This is a stupid conversation. Daniel can take or leave my advice - it's up to him. It's what I do because of having lots of friends in different timezones who often forget. If you know him, make your suggestion to him. I'm not at all interested in your opinion.

  • Stevenjs1875 steven sutherland (@Stevenjs1875) reported

    @VodafoneUK ….wow this service you are offering. Are you purposely trying to ignore customers?

  • sciencejared Jared Lee (@sciencejared) reported

    @VodafoneUK Or, alternatively, don't close tickets until you can consistently observe the reported problem not happening.