Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/29/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted, City of Westminster, Southwark, Hammersmith, Hayes, Southall, Kensington, Sevenoaks and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • davidcooke11 David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • borispomroy Boris (@borispomroy) reported

    Exasperated, but not wanting to be the person who slates a company online just for lols (yes, I know I’m now that person) I dm’d the @VodafoneUK account. The following day someone got in touch. They asked about the problem, I explained everything. THEY TRIED THE SAME THING AGAIN.

  • TheBoySeggy Mark (@TheBoySeggy) reported

    @AndreDack @VodafoneUK I've used them for over 2 years with only 2 issues in that time - 1 was a faulty router which they replaced, and the other a phone faulty master socket faceplate replaced for £10 from Amazon (which Vodafone were happy to reimburse me for).

  • borispomroy Boris (@borispomroy) reported

    Here’s a little story about @VodafoneUK it involves 6-days of my life and no mobile broadband service. It’s dull and repetitive, so please don’t feel like you need to read it. But I need the cathartic effect of writing it

  • Loomy_Narti 𝚕𝚘𝚘𝚖𝚢 𝚗𝚊𝚛𝚝𝚒  (@Loomy_Narti) reported

    It’s been 5 days since I requested my phone to be unlocked with @VodafoneUK . It’s never taken this long in the past

  • BugrahanKut Bugra Kut (@BugrahanKut) reported

    Didn’t know your customer services working from@home are careless and drunk (under the influence of something) whilst on the phone trying to cancel my line... @VodafoneUK wow unbelievable

  • jsbilsbrough James (@jsbilsbrough) reported

    @VodafoneUK having major issues connecting here, any known issues in BH5?

  • thisisphilb PHIL B (@thisisphilb) reported

    This is a public service announcement! If you’re thinking of taking out a phone contract or renewing one...go with literally anyone else other than @VodafoneUK. I can’t wait till I can leave the awful customer service and policies.

  • ElTel81 Tel W (@ElTel81) reported

    @VodafoneUK over a decade a customer with three separate contracts. Sent from pillar to post to speak to someone about a single upgrade only to be met with dismissive staff and grossly uncompetitive prices. I will be leaving when my contracts finish. #letdown

  • iamjoethomas Joe Thomas (@iamjoethomas) reported

    @VodafoneUK does your app always say that ‘sync speed’ to the router is as promised? It seems that when internet slows down, it is always between router and device not a problem with you??

  • borispomroy Boris (@borispomroy) reported

    Guess what? 48 hours passed. (48 hours of dropped connections, frozen teams calls and me swearing A LOT). I called back... “It’s OK, I can fix this in no time” said the guy on the end of the phone. “This is the last time you’ll ever have to speak to @VodafoneUK “