Vodafone Outage Report in Purley, Greater London, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (20%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Purley, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, London, Croydon, Hammersmith, Southall, City of Westminster, Bromley, Southwark, Welling, Epsom, and Fulham.

City	Problem Type	Report Time
Wandsworth	Wi-fi	13 hours ago
London	Wi-fi	14 hours ago
London	Phone	2 days ago
Croydon	Internet	2 days ago
London	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  @thebadissuecollective (@IanDavidRoss1) reported 22 seconds ago from Lambeth, England

  @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

• 
  Jade Sharp (@jadesharp1992) reported 6 minutes ago from Richmond, England

  @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

• 
  @thebadissuecollective (@IanDavidRoss1) reported 7 minutes ago from Lambeth, England

  @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

• 
  dhruv shah (@MeherIndustries) reported 10 minutes ago from Brentford, England

  @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

• 
  Aimee lou (@Aimeelo02455188) reported 12 minutes ago from Wandsworth, England

  @VodafoneUK your mobile phone network is down, how long is this likely to last

• 
  Dan Barker (@DanPBarker) reported 16 minutes ago from Blindley Heath, England

  @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

• 
  Paddy (@PaddiePower) reported 17 minutes ago from Lambeth, England

  Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

• 
  Pia Kristmansson (@PiaKristmansson) reported 18 minutes ago from Richmond, England

  @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

• 
  Carmen (@rougecarmen90) reported 19 minutes ago from Lambeth, England

  I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

• 
  Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported 21 minutes ago from Camberwell, England

  @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

• 
  @thebadissuecollective (@IanDavidRoss1) reported 22 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  Mark Phillips (@wondermouse) reported 25 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  Perc Angle (@scottPILLgram) reported 29 minutes ago from Lambeth, England

  @VodafoneUK Yeah well you just lost a customer. Idiots

• 
  Isidudla sabantu (@mast3rblack) reported 32 minutes ago from Hounslow, England

  @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

• 
  David Cooke (@davidcooke11) reported 35 minutes ago from Edenbridge, England

  @whatstusaying @VodafoneUK Cause the service is appalling

• 
  DanielSSmith FRSA💙 (@DanielSSmith) reported 35 minutes ago from London, England

  @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

• 
  Rj (@whatswithRUDOLF) reported 37 minutes ago from Camberwell, England

  @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

• 
  Thames Ranger777 (@Ranger777Thames) reported 46 minutes ago from Bromley, England

  Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

• 
  MARK A IZATT (@markaizatt) reported 52 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  Ken (@KdLS_7) reported 59 minutes ago from Camberwell, England

  @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Binaya Bhandari (@binayizhere) reported 4 minutes ago

  @VodafoneUK One of the Worst Customer Service in UK. Doesn't hold right information at all. Just want to sell products, but no service afterwards.

• 
  Mezin Aslan (@Mezin1905) reported 5 minutes ago

  @VodafoneUK I use the #O2 network for hotspot because your network #Vodafone is really annoying and I decided to end my contract leave your company..!

• 
  🏍🏍Stephen🏍🏍 (@blythmancunian) reported 5 minutes ago

  @vodafoneuknews @VodafoneUK Switch off 3G? 5G is non existent in my area and seemingly never will be. 4G is sloooowwww. Best connection for phone calls 3G or below Managed to use 5G once in Newcastle since starting a 5G contract. You cater for major cities better than other areas.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 6 minutes ago

  @TheWhiteLion246 @VodafoneUK Can’t remember the last time I saw 3G on my phone tbh. Vodafone’s own press release states that only 4% of data now use’s 3G. Still there are some out there with handsets that don’t support 4G calling (VoLTE) so this could well impact them negatively.

• 
  Masato Jones (@masato_jones) reported 6 minutes ago

  @CyranodEcosse Agreed been with @VodafoneUK for nearly 20 years feel like a prisoner not a customer just lip service on twitter ! They don’t listen to their customers

• 
  Davutlar (@Davutlar2) reported 6 minutes ago

  @VodafoneUK losing the will to live with your customer service. I have 5 Unlimited Max Plans so you get a lot of custom from me. Can someone advise if there is a cost involved telephoning a LANDLINE in Turkey from my UK mobile (Unlimited Max Plan)?

• 
  Campbell Deeming (@CyranodEcosse) reported 7 minutes ago

  @masato_jones @VodafoneUK Frustrating, I've had very few issues with Vodafone, tbf (though they really need to improve inter department comms, but that doesn't mean you haven't, and I've been at the receiving end of similar treatment from other companies, so know exactly what you mean.

• 
  MANCSTASTEVO (@stephen1985manu) reported 7 minutes ago

  @VodafoneUK 2/2 even when my equipment has been returned I must sign up for a new contract but apparently I cannot receive the same service as I did not 30 days ago at my address so I've had to change my provider and made a complaint no Internet and a works days pay lost etc

• 
  Douglas Ireland (@IrelandDouglas) reported 9 minutes ago

  @TLDRNewsUK This is worrying for people like me who live in a rural area. The only internet I can get is a @VodafoneUK signal. I can't even get ADSL. Are there plans to boost my signal to 4G in time?

• 
  Jacob Ambalathumkal (@ambalathumkal) reported 14 minutes ago

  @VodafoneUK Their solution was to change my plan to 60/month1/3 The new 60/month plan will have a 24-month contract as well. Technical team had confirmed that the issue will still be ongoing till Feb, and the only solution is to get a better antenna for the router.2/3 😡😡