Vodafone Outage Report in Purley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Vodafone
Vodafone is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (56%)
-
Phone (20%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Wandsworth, Sevenoaks, Southwark, Hammersmith, City of Westminster, Welling, Epsom, Southall, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE
(@deeokelly1) reported
from
Richmond, England
@VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.
-
ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
-
Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
-
Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
-
Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
-
Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
-
gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
-
Dad
(@OnlyOneLuff) reported
from
Salfords, England
@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
-
Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue
-
William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
-
Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
-
JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
-
Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
-
Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
-
Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
-
Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Claw
(@Clawmaw) reported
Hi @VodafoneUK I've been trying to redeem my code for today's ebook offer by VeryMeRewards. I can't get onto the ebook site for Papertrell/ @HachetteUK to redeem the book. I'm using the link in the Vodafone app. It isn't loading. Is there a problem please? 😢
-
Matt
(@reel_villan) reported
@VodafoneUK Big tech fan here and I know you send out review units to people. Would be great to have the opportunity with this phone or others going forward. I'm also a Vodafone customer, unlike some of the reviewers. Probably unlikely but I thought it was worth throwing that out there.
-
Matthew Page
(@MathewJamesPage) reported
@VodafoneUK Hi Vodafone, I haven't got any signal on my phone - is there a problem?
-
James | HRST Member
(@Jamespr_98) reported
@VodafoneUK Are you down at the moment? I am not getting any signal in my area from you.
-
C2.0🇯🇲
(@balladsupreme76) reported
@VodafoneUK why is there constantly a problem with the app? And why am I still waiting on an order that was made 11 days ago? I'm not impressed. Leta hope I'm not made to pay for something I haven't recieved.
-
Victoria Gardner
(@VGardner32) reported
Had a text from @VodafoneUK to say I had asked for WiFi calling turning on - something I had never asked for. But just a warning to anyone who gets the same message and allows it to be turned on that if you are on PAYG I believe it then charges you for iMessage. So sneaky!
-
نوید
(@N9VDS) reported
Nothing but problems with Gigafast. Currently no broadband again. @VodafoneUK
-
Phil Symm
(@PhilSymm18) reported
@VodafoneUK I never get signal, at best I have 2 bars which means unless I'm on WiFi my phone barely works while I'm out. Even phonecalls people say my connection cuts out and goes completely. Spent an hour today while trying to work for it to go back to being 1 bar signal again
-
JoJo Newman
(@JoJoNewman) reported
@VodafoneUK SERIOUS broadband issues. Keeps dropping out which is not ideal when trying to work from home!
-
DeludedFesterer
(@DFesterer) reported
@VodafoneUK I am a new customer. Why are you charging me from the 26th January when its the 29th and I've not even got the sim card yet? I'm on a 30 day rolling contract and can't see myself renewing at all. What a joke.