Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Hammersmith, Croydon, Southwark, Hayes, Southall, Kensington, Sevenoaks, Wandsworth, Fulham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Mary working from home
(@maryyasmine) reported
from
Kensington, England
@cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Clarke
(@NeilClarke1975) reported
But did not release us still. @Ofcom just sit idly by as a broadband provider fails and do nothing. Waiting now for news. We have a @VodafoneUK router ready to go, account set up, just need someone to help us! I work from home and need Internet. This situation is ridiculous
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Elaine
(@campbellinho) reported
Who would have thought that @VodafoneUK resort to “computer says no” when asking for a payment date change? Huge company like that and can’t help someone out in a financial crisis?
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Dan Jones
(@Danjones_uk) reported
On the phone to @vmbusinesshelp to chase up what they're going to do to fix my dodgy broadband only for @VodafoneUK signal to switch between 2G and 3G every 30 seconds or so... what a mess.
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GeograTea
(@EllieGeog) reported
@VodafoneUK I've never experienced customer service as poor as I've done with you today. Over 3 hours later, still no resolution to a failed broadband connection, trying to cancel a SIM and now being told I have to go in person to a store to prove my identity. Ridiculous.
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bfc
(@bfc4ever1991) reported
Anyone else mobile with @VodafoneUK got no signal in the uk ?
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DivasJustDoIt
(@Divasjustdoit) reported
@VodafoneUK not impressed with recent service, requested house move and told the advisor multiple times I needed internet at my current address until 12/4. I was disconnected on Monday 27/3 and told that I cannot have my broadband reactivated! I will be 3 weeks without internet!
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BulletProofTiger🇮🇪
(@LaFlamaBlancaIE) reported
Vodafone internet down, is anyone else's? #vodafone #broadband #ireland @VodafoneUK
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Mark Allard
(@ducky79) reported
@VodafoneUK it’s still not working. 4 days now! What’s happening and when can we expect to get a signal again?? This is rather frustrating now.
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Andy travelingman
(@travelingman88) reported
@VodafoneUK ripping off customers again, as well as the increase in monthly bills of 10.5% CPI, they are adding on 3.9% to support Vodafone. They never mentioned that when they were doing there Best to persuade me to upgrade. Goodbye Vodafone UK
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Skywalker Luke
(@skywalkerLuke12) reported
@VodafoneUK hi, trying to login to my account for the first time. Going around in circles and no one on live chat to help, can anyone help? Reset won’t work