Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Croydon, Hayes, Southall, Kensington, Sevenoaks, Wandsworth and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Dad
(@OnlyOneLuff) reported
from
Salfords, England
@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Lyness
(@kirstylyness13) reported
@VodafoneUK I’m having massive issues with my mobile line and the 4 additional lines! I’ve rang customer service, was told she was looking into the account and I’m still on hold 35 mins later!! She hasn’t been back on at all????
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Lindsey Casfikis
(@lindsejryan) reported
@VodafoneUK This is 100% unacceptable customer service
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MrContrarian
(@MrContrarian) reported
@VodafoneUK Thanks. I have arranged the return. It took a 56min chat session! Total of my time at least 100mins. This is the worst return process I have had in years. Why don't you make it easier. Have a web page where I can request an authorisation, like other companies.
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Stefan Misaras
(@Stefanmisaras) reported
@VodafoneUK it is almost 3pm, and NO ONE - no manager, no customer service rep, no one - from @VodafoneUK called me regarding the phone I sent them back more than 3 weeks ago. #customerservice #nothappy #avoidthem
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james bremner
(@rfcbremner) reported
@VodafoneUK how the hell am I meant to sort out any issues with you? What I need is to talk to someone about my bill. I don’t need links to be told what I already no!! Absolutely shocking service.
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Andy44
(@Andywowen) reported
@VodafoneUK Hi there. Submitted a complaint to your Customer Relations team which you acknowledged on 20/1/21 saying you would respond within 5 days but heard nothing. Sent a chaser on 29/1...still nothing. Been a customer for years! Help!
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Lee Rhodes 💙
(@RhodesLee) reported
Wasted a whole afternoon with @VodafoneUK customer service (or what passes as customer service) and still no closer to resolving my missing item, they've only had money since 4th Jan !!!!
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MrContrarian
(@MrContrarian) reported
@VodafoneUK Great. A detailed account is on its way to your CEO. I'm sure he'd be keen to fix such a poor process and customer experience.
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Jenny Laurie
(@SwainyCop) reported
@VodafoneUK hello, if I used my PAC to move to another network but cancelled that contract before the 14 day cooling off period do I need a new PAC code or can I use that one again?
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Tutajos
(@Tutajos3) reported
@VodafoneUK Hello...are there any calling out issues? Must try 2, 3, 4 times before finally get out. Just beeps beeps and the phone says 'invalid number'...please advise. Thanks!