Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 09/18/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: Kensington, London, Croydon, Hammersmith, City of Westminster, Brentford, Mitcham, Southall, Hampton, Southwark, Carshalton, Bermondsey, Thamesmead, Lewisham and Woolwich.

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City Problem Type Report Time
United KingdomKensington Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

  • 1scottishladdie John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK Is there any update on how long it is going to take to fix?

  • ThomDownie Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • hastiepops Michelle Hastie-Wild (@hastiepops) reported from Worcester Park, England

    @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

  • coxm62 Mark (@coxm62) reported from Blackheath, England

    Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

  • Benest Kate Benest (@Benest) reported from Twickenham, England

    @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    Anyone else having troubles with @VodafoneUK broadband? It's been down from this morning.

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • bob_457 Bobski (@bob_457) reported from Worcester Park, England

    @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • johndsq John Hughes (@johndsq) reported

    @VodafoneUK I've been on the phone three times (and passed to nearly every department) each time. Have spent roughly 6 hours looking for someone to help. No one will take ownership I'm afraid.

  • 2405Rahul Rahul_2405 (@2405Rahul) reported

    @gkcdavis @VodafoneUK Bad network

  • DeanFoley2 Dean Foley (@DeanFoley2) reported

    @VodafoneUK is actually ******* Kafka personified in how bad they are dealing with internet faults oh my lord get me away from this ****** company

  • RuddyglowPark Patricia (@RuddyglowPark) reported

    @VodafoneUK, @VodafoneUKdeals, @VodafoneGroup it out, promised to call back he didn't, phone still not working. I NEED my UK number urgently. Missed 2 vital calls today. They called my Spanish Number when they couldn't reach me on my UK one. 2/2

  • VickyButler12 Vicky Butler (@VickyButler12) reported

    @VodafoneUK I have no mobile phone signal at home and am getting no help what so ever. I am paying for a service I cannot access. How can I get this rectified?

  • saphirestone9 Saph (@saphirestone9) reported

    @VodafoneUK Yes I have used a different browser u have used my tablet, my phone I've cleared my cookies and cash from my browser and I still can not get through checkout without reciving the error message and it looks like I'm not the only one having this issue.

  • RB_Radha RADHA BALANI (@RB_Radha) reported

    @VodafoneUK your service (or lack of) is truly driving me to tears. After making the changes suggested by tech team (after 90mins on chat!!) I now have no MiFi at all and no way of getting back in touch. And your poorly designed chat bot can’t help either.

  • jkstanbrook Jessie Kay (@jkstanbrook) reported

    your friendly regular reminder to never use @VodafoneUK - been on hold an hour and counting, with plenty of suggestions to use their livechat instead who have already told me I inexplicably need to call to sort out my issue

  • mrbio1984 MaX (@mrbio1984) reported

    @pompeyhedge @VodafoneUK @O2 Seems bad all over

  • johndsq John Hughes (@johndsq) reported

    @VodafoneUK With respect, I have been through this process numerous times on the phone with no resolution. Everyone I have spoken to has promised a quick and pleasing resolution, but nothing has been done.