Vodafone Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Vodafone
Vodafone is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (58%)
-
Phone (19%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: Southwark, London, Hammersmith, City of Westminster, Welling, Epsom, Southall, Wandsworth, Croydon, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
-
Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
-
dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
-
Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
-
Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
-
Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
-
dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
-
🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
-
Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
-
Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
-
dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
-
Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
-
Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
-
Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
-
Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
-
Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
-
Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
-
zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
-
Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
-
adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
John KM
(@JohnKM55) reported
@VodafoneUK are absolutely the worst phone company to deal with 🤬 avoid them like the plague.
-
Cbcurt
(@Cbcurt1) reported
Waiting on my new device to dispatched still after 4 days even though @VodafoneUK promise next day delivery if order is made before 10pm... issue after issue why did I get a new contract with you
-
cam
(@sleepawaycam) reported
@VodafoneUK broadband total loss of service for the 5th day now. Costing me money daily as I cannot work from home, are you going to cover the costs? Of course not. Can’t even get mobile data to hotspot with as I’m not a mobile customer. What a JOKE! I will NOT be staying
-
Kiran Damojipurapu
(@K1d4m0j1) reported
@VodafoneUK having a very bad broadband connection last couple of days and it’s turned for the worse today. Speeds is less than 1/3 of promised and less than 1/5 of what I would normally get. Is there an issue ?
-
John Bilson
(@JohnBilson12) reported
@stuartfergus @VodafoneUK @VodafoneUK are a heap of **** thats one of the main reasons why i left them
-
James Buckley
(@GSaEConsultancy) reported
from
Ormskirk, England
@stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration
-
Emmy
(@MsQuinnHistory) reported
@VodafoneUK I’ve been on hold for nearly an hour in the hope that someone would help with the fact that your agent entered the wrong disconnection date for our broadband, but still no joy. Safe to say I won’t be recommending you to anyone any time soon.
-
Shh!
(@StaceyV86) reported
@VodafoneUK I do not accept your 8.2% price increase on my bill. And when my contract is due to be renewed in August I'll be choosing another network provider. #Vultures
-
Stuart Fergus
(@stuartfergus) reported
Absolute dog **** of a service from @VodafoneUK promised deal would stay in place for new contract by at least 2 members of staff and new upgrade handset would be sent out once back in stock, this was confirmed twice to me and now they say I have to start the application again!
-
Happyh1983💙
(@HappyH1983) reported
@VodafoneUK NO! I was left with no phone signal at home address for 10 days then put my bill up 8.2%.