Vodafone Outage Report in Purley, Greater London, England
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Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Purley, England
The most recent Vodafone outage reports came from the following cities: London, Hounslow, Wandsworth, Croydon, Hammersmith, Southall, City of Westminster, Bromley, Southwark, Welling, Epsom, and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 10 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Wi-fi | 3 days ago |
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Wi-fi | 3 days ago |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Katie Rose (@the_loop_line) reported from Brentford, England@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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BB (@Asianfeet63) reported from Horley, England@VodafoneUK What’s going on with Vodafone in my area near Gatwick airport . Cannot download twitter or instagram and slow on other things
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Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, EnglandSo either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal
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William Clark (@Will527) reported from London, England@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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£45m + Player Sales FC (@Camtana25) reported from Wandsworth, England@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Victoria Isabel (@VBethencourtx) reported from Bromley, England@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Helen Murray (@HFrancesMurray) reported from London, EnglandKinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Rikki Lawton (@Rikkilawton) reported from Brentford, England@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Victoria Isabel (@VBethencourtx) reported from Bromley, EnglandAbsolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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Josh (@jjmatthews12) reported from Richmond, England@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Michael (@MikeeHorton) reported from Brentford, England@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Melissa F (@Missa8696) reported from Merton, England@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Jitesh Singh (@singhjitesh1) reported from London, England@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
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Jeremy Maw (@jezmaw) reported from Bromley, England@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Bonner (@bollybonner) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup I'm not letting this rest fyi. Your treatment to your customer is deplorable. Your 'resolution manager' didn't resolve anything and I am not paying you a dime. No service equates to #nocharge. I'd rather see you in court you thieving bums :))
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Joe Cassels (@joecassels) reported@VodafoneUK That the online chat support service is clearly outsourced is no surprise. What amuses me is that it appears to have been outsourced to an improv drama group who have afew stock phrases but no actual ability ot effect any change.
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Joe Cassels (@joecassels) reported@VodafoneUK I've had a working connection and a functioning phone line all this time so I've kind of let it play out, but had the problem been more severe I would have been very angry at the clear fobbing off and bluffing.
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Victoria Jones (@VicTaylorJones) reported@patricvk @VodafoneUK MATE. luck is not needed, broadband is!!!!!! Just had a customer service advisor tell me how ****** it is to be without internet. Didn't want solidarity! Wanted help!
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E10 (@E10Newman) reported@VodafoneUK How come your deals for loyal existing customers are always pathetically bad when it’s time to upgrade but not for new customers Time to move methinks
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Ethan (@DEMO__E) reported@VodafoneUK second day running & no network again seriously you are the worst network on the planet.
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MrO (@perry0) reported@VodafoneUK Yes you surprised me , by not answering you phone again . Terrible customer service
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tika (@mynameistika) reportedHey @vodafoneuk you sold me business broadband with a Google nest offer, never receive the GN. Called many times and didn’t get much help. Can you please sort it out? Don’t do offers if you can’t fulfill
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Joe Cassels (@joecassels) reported@VodafoneUK All carried out to a refrain of "Vodafone take customer satisfaction seriously. It is a good company that aims to provide the very best customer experience.. yada, yada, yada"
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product concepts UK juls hannibal (@productconcepts) reported@VodafoneUK experiencing issues on the network is this normal today, calls keep dropping and sooo does the Internet #frustrating