Vodafone Outage Report in Purley, Greater London, England
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, City of Westminster, Welling, Epsom, Southall, Southwark, Wandsworth, Croydon, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Hammersmith |
Wi-fi | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Welling |
Internet |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Rookie
(@royalfocus1) reported
from
Brentford, England
Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!
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Caroline McDonough
(@CarolineDB81) reported
from
Wandsworth, England
@VodafoneUK the network appears to have gone down again
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Charlotte Tice
(@Charlotte_tice) reported
from
Richmond, England
@VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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Kat Saha-Sen
(@katvantassel) reported
from
Kensington, England
@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me
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John 😷✊
(@JohnWildy71) reported
from
Croydon, England
@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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GMB AVIATION WORKERS UNION
(@GmbLhr) reported
from
Hounslow, England
@VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help
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Ollie
(@olliemafc) reported
from
Wandsworth, England
Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?
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Soufian
(@tonyjayfunk) reported
from
Richmond, England
How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom
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Kat Saha-Sen
(@katvantassel) reported
from
Kensington, England
@VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Merott 🦁
(@Merott) reported
@VodafoneUK I called Customer Services 3 weeks ago to say I’m moving house. After multiple phone calls and long wait times, I was told there’s an error and someone would get back to me. I’ve now moved, but still waiting!
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Tommy DeVito
(@187_sosa) reported
@VodafoneUK your signal is so dead 😤😤😤😤
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The Family Office Database
(@thefodatabase) reported
@VodafoneUK 1/3 Hi, so you have just disconnected my Vodafone contract phone line (with no notice) from this morning with NO notice. I had an existing refund complaint active too regarding my phone refund and now i don’t know what the outcome of that will be... #vodafone
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Graeme Arkell
(@graemearkell) reported
@VodafoneUK stole over £500 from me by over billing and now refusing to give me a PAC code so I can move to another provider. Not sure if it’s simple incompetence but either way I won’t be returning. To anyone out there do not use them. Awful company
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Chris
(@CGrassam) reported
@VodafoneUK Broadband down in Glasgow. Trying to work. 5th time since I switched guys, not good.
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The Family Office Database
(@thefodatabase) reported
@VodafoneUK 3/3 ...and now i don’t know what has happened to my refund and the overcharges on my account. I am distraught, please help me. How can you just disconnect my contract line of 2 years with out any notice. Please help me #vodafone @VodafoneGroup
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Fabienne
(@fabny123) reported
@VodafoneUK it’s been 10 days since ur technicians r working on my #Gigacube internet connection - it’s a joke. Incompetent and worst customer service I’ve experienced!
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The Family Office Database
(@thefodatabase) reported
@VodafoneUK 2/3 ...as you have just cancelled my vodafone contract out of the blue. I had been a vodafone contract customer for over 2 years and never missed a single payment but you choose to disconnect my phone line without notice. I also have a refund due too... #vodafone
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Ioannis Iliadis
(@Iliadis_Ioannis) reported
@VodafoneGroup & @VodafoneUK are you aware of the amount of disappointed customers @Vodafone_GR is creating ?? We are facing #again an issue here in Greece with NO INTERNET , NO CUSTOMER SERVICE and of course NO IDEA of when we will return back to normal.
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Debbie Shepherd
(@Deb78Shepherd) reported
@VodafoneUK you have sent me a cheque for a credit refund from nearly 2 years ago with my old surname, i have no way of banking this. Your customer service number does not provide options to speak to a human and your online chat stops working as soon as I explain my issue. Help