Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Wandsworth, Southwark, Southall, Hounslow, Brentford, Twickenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Corrina
(@CorrinaFishFace) reported
@VodafoneUK I claimed my #veryme code for a @thortful Mother’s Day Card. Tried to use the code, but the payment wouldn’t go through. Tried several times, but kept getting ‘error’. Was this a known issue with @thortful site? Now my code has expired
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Batuhan Ozdemir
(@_batuhanozdemir) reported
@VodafoneUK Hi, I booked today to connect internet via your broadband service, but I still see a red light on my router. I’m currently doing everything online and my extra mobile data pack is almost ending due to this problem. When I’m going to have my broadband?!
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emeles #mylifematters 🏴🇬🇧🇪🇺 👍
(@emelschwartz) reported
@VodafoneUK Uninstall, reinstalled, it worked for 48hrs and now the same problem again. Judging by other comments on Google play, this is your app which is failing just like the lack of 5G coverage Can't wait for SIM (x 2) contract to end and then leave VF for a network that delivers 🤬🤬🤬
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DSP
(@dsawyerparker) reported
@VodafoneUK disgraceful service from Vodafone, changed number from contact to PAYG without permission 30hrs later still can't get number back. Has been my business number for 15 years so I can't afford to lose it and currently my customers are unable to get in contact with me.
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Andrew Cappaert
(@Cappo2017) reported
Dear @VodafoneGroup @VodafoneUK @Vodacom please note that when you take a mere 5 months to ‘sort out’ billing problems on my account: with me spending literally hours on the phone (inc Christmas Eve) because phones have INCORRECTLY being cut off 5 TIMES;
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intermax #FBPE #FPHD #RejoinEU 💙
(@intermax) reported
@Lance63 @VodafoneUK What terrible journalism! Of course the villagers are fed up but the journalist appears to have made no effort to explain or get to the root of the problem and question those responsible. You can't hear the woman in the video properly. Why Vodafone? What about Openreach?
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Joe Chattell
(@JoeChattell) reported
@VodafoneUK well done for giving me quite possibly the worst customer service I have ever had! Shocking!
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Carol Schofield
(@CarolSchofiel13) reported
@VodafoneUK My name is Carol NOT Carl and I have just got off the phone to your customer service who have yet again after a 45 minute call made the same promises. I'm not holding out much hope 😔
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Charles Peyton
(@Friedmanzone) reported
@VodafoneUK I've been trying to get get effective customer service, via chat and phone, from you for about a week now, about our landline. So far, inconsistent information, and no resolution. Probably the worst customer service I've ever been subjected to.
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kathy bagshaw
(@kathbagshaw) reported
@VodafoneUK your customer service is absolutely appalling I wonder what the regulators will think of your treatment of customers data and service