Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 11/23/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Wandsworth, Southwark, Southall, Hounslow, Brentford, Twickenham and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • oesi_expat G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • sgr0ver Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • AndyField1 Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • edkingUK Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CorrinaFishFace Corrina (@CorrinaFishFace) reported

    @VodafoneUK I claimed my #veryme code for a @thortful Mother’s Day Card. Tried to use the code, but the payment wouldn’t go through. Tried several times, but kept getting ‘error’. Was this a known issue with @thortful site? Now my code has expired

  • _batuhanozdemir Batuhan Ozdemir (@_batuhanozdemir) reported

    @VodafoneUK Hi, I booked today to connect internet via your broadband service, but I still see a red light on my router. I’m currently doing everything online and my extra mobile data pack is almost ending due to this problem. When I’m going to have my broadband?!

  • emelschwartz emeles #mylifematters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 👍 (@emelschwartz) reported

    @VodafoneUK Uninstall, reinstalled, it worked for 48hrs and now the same problem again. Judging by other comments on Google play, this is your app which is failing just like the lack of 5G coverage Can't wait for SIM (x 2) contract to end and then leave VF for a network that delivers 🤬🤬🤬

  • dsawyerparker DSP (@dsawyerparker) reported

    @VodafoneUK disgraceful service from Vodafone, changed number from contact to PAYG without permission 30hrs later still can't get number back. Has been my business number for 15 years so I can't afford to lose it and currently my customers are unable to get in contact with me.

  • Cappo2017 Andrew Cappaert (@Cappo2017) reported

    Dear @VodafoneGroup @VodafoneUK @Vodacom please note that when you take a mere 5 months to ‘sort out’ billing problems on my account: with me spending literally hours on the phone (inc Christmas Eve) because phones have INCORRECTLY being cut off 5 TIMES;

  • intermax intermax #FBPE #FPHD #RejoinEU 💙 (@intermax) reported

    @Lance63 @VodafoneUK What terrible journalism! Of course the villagers are fed up but the journalist appears to have made no effort to explain or get to the root of the problem and question those responsible. You can't hear the woman in the video properly. Why Vodafone? What about Openreach?

  • JoeChattell Joe Chattell (@JoeChattell) reported

    @VodafoneUK well done for giving me quite possibly the worst customer service I have ever had! Shocking!

  • CarolSchofiel13 Carol Schofield (@CarolSchofiel13) reported

    @VodafoneUK My name is Carol NOT Carl and I have just got off the phone to your customer service who have yet again after a 45 minute call made the same promises. I'm not holding out much hope 😔

  • Friedmanzone Charles Peyton (@Friedmanzone) reported

    @VodafoneUK I've been trying to get get effective customer service, via chat and phone, from you for about a week now, about our landline. So far, inconsistent information, and no resolution. Probably the worst customer service I've ever been subjected to.

  • kathbagshaw kathy bagshaw (@kathbagshaw) reported

    @VodafoneUK your customer service is absolutely appalling I wonder what the regulators will think of your treatment of customers data and service