Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Fulham, Oxted, City of Westminster, Southwark, Hammersmith, Hayes and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Tije
(@JBGetachew) reported
@VodafoneUK I have been without internet for a week now. Reported this three times to your broadband technical team but no support came. This is adversely affecting work & wrong for Vodafone not taking the issue seriously.
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Rebecca
(@Maxo11x) reported
@VodafoneUK Oh I've been a Vodafone customer for like 5 years due upgrade soon for second time I'll give them a call see what they say thxxxx
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Maura Whiteley
(@donlonmaura) reported
@VodafoneUK what's the status on your broadband service? 2 days no access, no update from you & I can't work???
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Jacob...
(@Jacob_Quinn) reported
@VodafoneUK is a ******* dreadful network, can’t get signal nowhere in Salford. Absolute dog **** 🤢
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Suzanne ╪ 🏴
(@suzl84) reported
@VodafoneUK Just cancelled one of my plans with you as changing to sim only. There’s an offer on my account for a new sim plan. When I phoned was told if I cancel plan I have and then start new sim plan I can’t keep my number, is this correct?
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Steve Abell
(@sb_abell) reported
@VodafoneUK @CostaCoffee I don't care about a free coffee at Costa. I care about you dealing with the complaints I have had to raise, and which you continually fail to resolve, if not obstruct. See you at CISAS, you shameless organisation.
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Joanna
(@joannawimbledon) reported
@VodafoneUK Your customer service is absolutely abysmal, passed from pillar to post and passed to someone who was meant to sort out my complaint and she just refused to engage with it whatsoever.
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Benjamin Blyth 🇺🇦
(@bjblyth) reported
@VodafoneUK No it doesn’t work because you want to send a text to a SIM card that is not working ‘for security’. It’s a brand new PAYG SIM card so what security is there to pass!? This is for Ukrainian refugees. Your offer to them is completely empty. Extremely disappointing.
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OK
(@olgakampaxi) reported
@VodafoneUK how to create a disgruntled customer: I am waiting for more than one hour on my mobile for a rep to come back to me sonI called from the landline to see what shall I do. I am now on hold in two lines! @guardiannews @thetimes
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Kel Portman
(@KelPortman) reported
@andrewheatharts @VodafoneUK Sadly none of the major players are recommended or seem to feel the need to offer a reliable service