Vodafone Outage Report in Purley, Greater London, England
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Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, City of Westminster, Southwark, Hammersmith, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| City of Westminster |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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WANDSWORTH EYE
(@WandsworthEye) reported
from
Wandsworth, England
@Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.
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Stevie
(@StevieJAllen) reported
from
London, England
@barndog220185 @VodafoneUK @HighHeeledBunny Still not working for me. None of the fixes that people have mentioned work either.
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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Mike Cullis
(@Silluc) reported
from
Wandsworth, England
@virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day
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Gohar Khan
(@gakhan) reported
from
Camberwell, England
@VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
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Stevie
(@StevieJAllen) reported
from
London, England
@VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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WANDSWORTH EYE
(@WandsworthEye) reported
from
Wandsworth, England
Your broadband is down @VodafoneUK. Very disappointed. Please can we have some indication of how long the disruption will last. You must not leave customers in the lurch like this.
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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rocinante
(@Rocinante_797) reported
from
Bromley, England
@thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Shahid Choudhry
(@Shahid2703) reported
@VodafoneUK Shocking service takes an eternity to get through!!!
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Cocky Gossip
(@CockyGossip) reported
@VodafoneUK I have a transaction on my bank account with you which I did not process as I'm not a customer of yours (fraudulent). I have spoken to the bank they asked that I call you but I cannot seem to get anywhere as the options are for customers. Can someone help.
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LizzieRoseHilleard🥀
(@Iizzierrose) reported
@VodafoneUK my intervener hasn’t been working for the past two days. I need my phone for work, how can I fix this?
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The McAuley School
(@McAuleySch) reported
Ongoing issues with @VodafoneUK and the free sim cards - no order placed by @McAuleySch but told we have!!! No response to phone calls or emails...any other schools experiencing this? These sim cards would be a huge help to our students. #freesims #Vodafone #remotelearning
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Hannah Stacey
(@hanstacey) reported
it's all fun and games until your already crap wifi has given up on you (@TalkTalk), your 4G is broken and won't be fixed until the 18th (@VodafoneUK) and all your local cafes are shut 🙃
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Jenny 💙
(@Miss_JulietD001) reported
So BT Open-reach have cut off @harv69i internet supposedly by fixing someone else’s - & now we’re left to sort the issue out?! @VodafoneUK why can you not contact open-reach surely they have a log of works carried out in the area yesterday. Fuming this is THEIR bodge up.
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Nicola Daniels
(@NicolaD74) reported
@VodafoneUK @donna_g1987 I've not had any since yesterday either. Very annoying. Is there a network issue @VodafoneUK as your online status checker says I should have full 4g signal.
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Jack Walton
(@jjacksonwalton) reported
@VodafoneUK Why are you so keen to upsell and change my contract, but not prepared to downgrade it? As a customer for around 20 years I feel let down.
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Sea Thief
(@TomFred20) reported
@VodafoneUK Currently waiting for someone to answer my call 50mins after calling. I have two mobile accounts and an expensive WiFi account - I need help but this waiting is killing me.
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That Scottish Guy Ⓥ 🏴
(@altnewsfollower) reported
@VodafoneUK unhappy customer, not had 4g connection for about 3 months in Kirkcaldy central area, issues with your mast, advised by your shop to switch to 2/3g to make calls etc as it drops out when 4g active.Cheers