Vodafone

Vodafone Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 02/20/2025 19:40

February 20: Problems at Vodafone

Vodafone is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, City of Westminster, Carshalton, Hammersmith, Southwark, Bermondsey, Fulham, Lewisham, Kensington, Hounslow, Abbey Wood, Thornton Heath, Mitcham and Teddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • voidberg Alexandru Badiu (@voidberg) reported from Wandsworth, England

    On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • newsome_mimi Mimi Newsome (@newsome_mimi) reported from Hammersmith, England

    @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • AntheaTurner1 Anthea Turner (@AntheaTurner1) reported from Kensington, England

    @DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GraemeLee1 Graeme Lee (@GraemeLee1) reported

    Second major @VodafoneUK broadband outage in 2 months 😑 Can’t see why they’re voted as the worst broadband provider...

  • sharontynan Tomsha78 (@sharontynan) reported

    @VodafoneUK Please, please someone speak to me from Vodafone. As soon as I’m able I will ditch Vodafone, absolutely disgusted with the service!!!

  • ScottDafydd Scott Huntly (@ScottDafydd) reported

    @VodafoneUK Hi Rich, it looks like it’s a wider issue judging by the comments in this thread and the waiting time for customer support. I’ve already lost half a day to it and missed a meeting. Any idea when you might get us back online and what Vodafone might do to compensate?

  • Davey3Jade Jade Davey (@Davey3Jade) reported

    Yet again @VodafoneUK broadband is down! Were told work from home, how is this possible when the Internet is constantly down? So far been on hold for 35 minutes trying to get through to someone... 4days last time!😤

  • Dave74036162 Dave (@Dave74036162) reported

    @VodafoneUK internet not working I've sent a DM please help

  • stephen_we88er Stephen Webber (@stephen_we88er) reported

    @sanjlal @VodafoneUK Do not make the move I have never had so many disconnects and issues - rock solid previously with BT and SKY

  • mrschrissmth Chris Smith (@mrschrissmth) reported

    @VodafoneUK I am having issues connecting to the internet. I have reset my wifi hub multiple times and the internet light is blinking white. Is there a known outage in my area? IP33 I have sent you all a DM as well.

  • RichardFarnam Richard Farnam (@RichardFarnam) reported

    @ScottDafydd @VodafoneUK Same here. Down in Ipswich

  • tillyxgeorgina Tilly (@tillyxgeorgina) reported

    @VodafoneUK I've tweeted twice and still no response. My broadband has been down since 8:15 and I'm working from home, please can you assist?

  • bluetractor mark (@bluetractor) reported

    @VodafoneUK Without doubt the worst business I've ever had the misfortune to deal with. Shambolic broadband, unusable app, uncontactable.