Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 03/05/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Southwark, Hammersmith, City of Westminster, Welling, Epsom, Southall, Wandsworth, Croydon, Fulham, Oxted and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • davidcooke11 David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Salisbury1970 Sharon 💜 (@Salisbury1970) reported

    Omg talking to @VodafoneUK chat I’d sooooo slow 😴😴😴

  • EralpVanKortach ΕΡΑΛΠ ΦΑΝ ΚΟΡΤΑΤΣ (@EralpVanKortach) reported

    Worst company ever @VodafoneUK!! They disabled my number that I had for 13 years!! Seriously worst customer service ever and worst company ever. #Vodafone

  • KieranClare1 Kieran Clare (@KieranClare1) reported

    @VodafoneUK have full 4G signal but internet is running unbearably slow on my phone. EH47 9LJ and surrounding area.

  • fastbtg Josh Greaves (@fastbtg) reported

    @VodafoneUK can’t even change voicemail settings, can’t get into my account, can’t speak to anyone on the phone. I bet you soon get in contact when I stop paying my bill for the service without customer service that I’m supposed to be paying for.

  • Sallycat471 Sally Keates (@Sallycat471) reported

    @VodafoneUK shocking service from you! You have brought my credit score down by 200 points! For failing to removed an amount I do not owe- as admitted by you telephone staff. Please action this matter immediately!

  • Steven9Davison Steven Davison (@Steven9Davison) reported

    Been a @ThreeUK customer for 10yrs. I’m on account as wife originally had this phone. Drove 10 mile to shop to upgrade to be told they can’t speak to me because I’m not first name on account! But if I ring they can speak to me? 10 years…. It won’t be 11! Hello @VodafoneUK 👋🏻

  • theadiemorr Adie Morris (@theadiemorr) reported

    @VodafoneUK Hahahah a great excuse for crap service

  • ellis263 Ellis (@ellis263) reported

    @VodafoneUK Hi the signal in my area has been very poor recently.

  • hardcastIe Paul 'Seven Draculas In A Trenchcoat' Hardcastle (@hardcastIe) reported

    At some point @VodafoneUK have got to get their phone service to actually work in Peckham, right? I mean they haven't for the last couple of years but surely soon I can get off the train and not be in the service dead zone.

  • rattigan40 Villa (@rattigan40) reported

    @VodafoneUK Hi I have been with Vodaphone for 2 years and want to switch to a sim only contract but have been told I can not get an advertised deal and i have to switch to a pay as you go deal first there has to be a better way can someone help