Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 02/08/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Fulham, Oxted, City of Westminster, Southwark, Hammersmith, Hayes and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • davidcooke11 David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • stevemorley22 Steve Morley (@stevemorley22) reported

    @VodafoneUK FYI. Vodafone 5G is no it free to any customer. 5G is £60/month and 4G is £33 per month. Why are giving out false information? Have you had any training?

  • RealKillerstorm Ash (@RealKillerstorm) reported

    Vodafone digital services down again @VodafoneUK

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @KomalDamahe Hi Komal 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • Ash58035715 Ash (@Ash58035715) reported

    @VodafoneUK I’ve checked it and the two locations I used most (home and work) show “good coverage indoors and outdoors” however my internet is extremely slow at both these locations. Some internet reliant apps (banking, WhatsApp etc) don’t work at all but are fine on wifi.

  • protein10 Sabire Djamgoz (@protein10) reported

    @VodafoneUK unbelievable once again I am charged when I am on flight mode, roaming is switched off and I have not used my phone. This is daylight robbery I am going to switch to another company the minute my contract is finished. Very very bad unhappy and unfair 😡

  • K_Matsaung kholofelo-matsaung (@K_Matsaung) reported

    @NelsonQ_Tau @Vodacom @VodafoneUK The problem is his worth not being met. 47M sounds fair enough although he is deserving of more. My two cent though

  • zeqiroid Dimal (@zeqiroid) reported

    Extremely dissapointed with @VodafoneUK. Spent 3 months, 6 hours of phone calls and online support to upgrade my existing broadband. The promised upgrade was cancelled along with my existing one at the same day without any notice. Now I have no internet. Dumbest support ever.

  • Nfraser73 fraser (@Nfraser73) reported

    @VodafoneUK They went missing a year ago, and I contacted Vodafone several times about it, most recently last week. They refused to cancel the contract so I advised them I will never be a customer again for the rest of my life. Shame, as I need a contract for an apple watch. O2 it will be.

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @VodafoneUK It still says the network is working normally but I am now hearing from neighbours who also have no coverage - there is clearly a network problem

  • Happymool Pamela Bremner (@Happymool) reported

    @virginmedia have been dreadful lately. Such a nightmare trying to work from homes and have meetings etc. Will definitely be leaving when my contract ends as know people that pay less and have better service from @NOW and @VodafoneUK