Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 02/24/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Southall, Southwark, Wandsworth, Croydon, Fulham, Oxted, Hammersmith and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

  • gakhan Gohar Khan (@gakhan) reported from Camberwell, England

    @VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • Rocinante_797 rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • hovhannisian Lily (@hovhannisian) reported from Bromley, England

    @VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • guymiscampbell Guy Miscampbell (@guymiscampbell) reported from Camberwell, England

    Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • StevieJAllen Stevie (@StevieJAllen) reported from London, England

    @VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!

  • WandsworthEye WANDSWORTH EYE (@WandsworthEye) reported from Wandsworth, England

    @Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.

  • Silluc Mike Cullis (@Silluc) reported from Wandsworth, England

    @virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • juicy_jeongyeon 𝙾𝚕𝚒𝚟𝚒𝚊⁷ 문빈 (@juicy_jeongyeon) reported

    @VodafoneUK I need to set up a direct debit but everytime I go to do it, it literally never works and doesn’t accept my details???

  • MrsBlunders Susie Blundell (@MrsBlunders) reported

    @VodafoneUK can you help me update my spend limit? The app and website aren’t working, I just get taken to a page about Black Friday!

  • RichMcKone Rich (@RichMcKone) reported

    @VodafoneUK Quick question: how long does it take for Vodafone to release the line after given the instruction to immediately cancel a broadband order? Vodafone failed to provide us service, wasted our time and lied to us and is now preventing us from connecting via another ISP.

  • NathanBSuk Nathan Peake (@NathanBSuk) reported

    @CityFibre @VodafoneUK internet is still down. Its been 30 mins now.

  • The_Only_Scott Scott (@The_Only_Scott) reported

    @VodafoneUK none of my smart devices show up on the my Vodafone app. They are supposed to be in there for upgrades/cancellations aren't they? Both watches are due to be out of contract from next month but I see no where to cancel/upgrade

  • kunmittee Ayoade Ayokunmi (@kunmittee) reported

    @Ebony_2706 @VodafoneUK They give users a lot of runaround on issues like this, you can message “@hack_ravenadler” to get it unlocked, they helped me out with mine

  • Ggordon2015 Gemma Gordo (@Ggordon2015) reported

    @VodafoneUK please can you advise me, why 6 days after been contacted by the police no SIM card location details have been released? Absolutely shocking service and now thanks to the lack of communication my car is will be long gone !!!

  • Cristi_Neagu Cristi Neagu (@Cristi_Neagu) reported

    @VodafoneUK A working internet connection. Internet dropped. App doesn't even connect to the hub. And your in app help says it's not available. Can't even log in on the website to try and run a test from there. What did you guys break?

  • _KneeHigh NakedChicken (@_KneeHigh) reported

    @VodafoneUK , is all your broadband services down ? I cannot access my account, cannot connect to the internet with your router and it asks me to log into my router and restart it ! And it won't let me connect 🤯

  • p4tKhz p4t (@p4tKhz) reported

    @VodafoneUK shut up mark man fix my internet