Vodafone Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Vodafone
Vodafone is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, City of Westminster, Southall, Southwark, Wandsworth, Croydon, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Mary working from home
(@maryyasmine) reported
from
Kensington, England
@cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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GMB AVIATION WORKERS UNION
(@GmbLhr) reported
from
Hounslow, England
@VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Cyril Foday
(@foday_cyril) reported
from
London, England
@VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?
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Charlie Cassen
(@charliecassen) reported
from
Wandsworth, England
@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
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Nathan
(@BeersWithNathan) reported
from
London, England
@VodafoneUK customer service is a joke
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Obitera
(@obitera) reported
@VodafoneUK my account is suspended because of a single US call. I am a loyal high value customer and can't use my phone for 3 days and can't reach your call centre as massive holds / cut off. No way to resolve online or with the awful bot. I am stuck!!
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Andrew Thomas
(@iMakeMess) reported
@virginmedia No, it's a pointless waste of te your customer services. I now have the opportunity to get rid of birgin due to your price rises. Can I just goto say @VodafoneUK and order their broadband with out the early exit penalty?
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a gorilla that thinks you smell bad
(@MooseDealer) reported
@VodafoneUK he's on the phone with ya now, his issue will probably be resolved. But he sent me a video of how the website behaved, your check-out coding has gotten a hitch of some kind, sent him into an unresolvable loop. Get a tech on it and it will prob be fine. Cheers.
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Louise
(@stargazer_220) reported
@VodafoneUK I’ve just spent 2hrs 15 minutes on the phone to your advisers about a phone I received in November and never received the return envelope to be cut off while on hold. I’m starting to think the only way to sort it is by going to ofcom.
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Tracey Campbell-Hynd
(@TCH_Law) reported
So…..between @plusnet broadband being down and @VodafoneUK signal being slower than a week in the jail, my working day has been utterly wasted. ANY chance either could be fixed for purpose tomorrow folks?!?
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Adam Brosan
(@AdamBrosan) reported
@VodafoneUK I have never had such bad customer support. I am a new customer and have been on hold for 25 mins and your chat bot straight up doesn't work. How the hell can this be acceptable. I will be advising EVERYONE never to go with Vodafone. This is crazy
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Stevie
(@xxsnzz) reported
Ok @VodafoneUK Been a customer for god knows how long. Paying £40 a month for…5GB of data because I wanted to stay put. Today (before my contracts over or I can change, without paying over £100)..it’s been put up-to £54 a month? Wow.
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gonetoolong
(@Lougonetoolong) reported
@VodafoneUK I’ve had my new phone for 3 months and you still haven’t set up the new contract! Zero customer service from you
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nos
(@nxxa_) reported
All these automated robots on customer care helplines are AWFUL just let me speak to a human being??!?! @VodafoneUK ??!?!!!!!!!!!!!!!!🤬🤬🤬🤬
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NXS6
(@RRasch4) reported
@VodafoneUK @primevideouk You have the worst support service out of ANY of your competitors. After waiting one and half hours!! On the phone - from abroad, I get cut off mid conversation. Instead of trying to be “in” with the kids with your silly random tweets, sort your customers issues out. #Vodafone