Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 04/01/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hammersmith, Southall, City of Westminster, Wandsworth, Bromley, Southwark, Sevenoaks, Welling, Epsom and Fulham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomSouthall Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • whatswithRUDOLF Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • Rogu3Ph4nt0m Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • ToosdeeTMH Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • davidcooke11 David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    @philsturgeon @VodafoneUK That is the big problem with eSIMs

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • Aimeelo02455188 Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamSBroad Liam S Broad (@LiamSBroad) reported

    @VodafoneUK tried twice with customer services and once with web chat snd got cut off on all 3 occasions. The issue has been identified, but not yet resolved. Please assist

  • JackRalston Jack (@JackRalston) reported

    @VodafoneUK It seems there is a wider outage in the estate affecting multiple households with different providers. Perhaps something has happened with openreach. Other providers are sending out a mini hub as a replacement for now. Any ideas?

  • MessInDressBlog Stacey (@MessInDressBlog) reported

    Really wish I'd read reviews on the Huawei P40 lite before buying into my contract with @VodafoneUK . Stuck in this contract until 2023 and this phone is CRAP!

  • CatDoughnut1 Cat (@CatDoughnut1) reported

    @VodafoneUK Just spent 2 hours on both virtual chat + holding to speak to a person who then told me to phone back tomorrow. First experience with Vodafone left me wondering how you are still in business. Appalling.. was going to say service but no service received.

  • CasualFisher DJ (@CasualFisher) reported

    @VodafoneUK Ahh wait it only happens when I’m on WiFi 🤔 works fine on 4G…anyway guess that’s my problem, thanks for the help Jade

  • dzecu Tru Nguyen (@dzecu) reported

    @VodafoneUK Signed up with Vodafone Broadband and supposed to get a £75 Amazon Gift Card. 4 months wait is over and now I'm told that I'm not getting one without any explanation or reason. Was it a con? How can I make a complaint?

  • ratty118 Scott Elliott (@ratty118) reported

    Hi, @VodafoneUK please can you let me know details so I can move my mobile across to another network as your prices have increased by 20% overnight

  • JackRalston Jack (@JackRalston) reported

    @VodafoneUK So BT have been to one of the addresses and mentioned the issue is with the fibre ports attached to the green cabinet. BT engineer has suggested everyone's tells their provider to get an engineer out. What's the procedure with Vodafone? She's not had any broadband for 4 days now

  • JamesStorer James Storer (@JamesStorer) reported

    @VodafoneUK Hey Tom, nope, I don't need a PAC code. I just want to cancel my account and it seems nuts that I should have to phone you to do something so simple and ultimately is a digital process for your support team.

  • jeetsan39 Mike Hillman (@jeetsan39) reported

    @VodafoneUK hello! The signal in the BN13 area is horrible but the coverage tracker says it should be coverage inside and out but it isn’t.