Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 12/09/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Croydon, Sevenoaks, City of Westminster, Wandsworth, Fulham, Hounslow, Beckenham, Southwark, Southall, Brentford and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCroydon Phone
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • tonyjayfunk Soufian (@tonyjayfunk) reported from Richmond, England

    How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • royalfocus1 Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • CarolineDB81 Caroline McDonough (@CarolineDB81) reported from Wandsworth, England

    @VodafoneUK the network appears to have gone down again

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • olliemafc Ollie (@olliemafc) reported from Wandsworth, England

    Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AlistairWilson9 Alistair Wilson (@AlistairWilson9) reported

    @VodafoneUK This is the number that I spent over two and a half hours on today talking to various of your colleagues. They were unable to expedite the issue till Thursday. I would appreciate an alternative that can get things done more quickly.

  • traceymathias traceymathias (@traceymathias) reported

    @VodafoneUK Nothing (app / website) works & every time I contact you I get contradictory advice. Second time this year I've had a bad experience with poor information from customer service.

  • madskc_ maddy (@madskc_) reported

    @VodafoneUK why has my 4G / 5G been so bad for the last two days

  • SibirSong SibirSong (@SibirSong) reported

    @VodafoneUK day 2 of being on the phone. Good news is you have finally decided a) I’m a customer b) you SHOULD be providing me with internet. Bad news, I’m having to tell your employeesyour own compensation policy so i don’t end up paying to get out of this **** show 🤡

  • jon222268 Jon Allen (@jon222268) reported

    @VodafoneUK I have used the network checker many times. Each time brings disappointment. I use the nPerf app, which tells you where to find a 5G signal, rather than Vodafones network checker telling me where there isn't one. I already know that there isn't one

  • OldPeacock1972 John Parsons (@OldPeacock1972) reported

    @vodafoneUK When are you robbing little pricks gonna start giving your customers the service that they've paid for? "unlimited internet" you call it yet I can barely open a webpage. Wouldn't mind but it's not ******* cheap. Over the odds for a dogshit service

  • BartholomewGB Bartholomew GravyBreath (@BartholomewGB) reported

    3 Times in 50 minutes have I got to the front of the @VodafoneUK queue only to be disconnected missing credits and threats to disconnect What a ******* joke !! I used to have 6 numbers on my account down to 2 next month and NIL by the end of the year !!

  • dazsmith1977 Darren Smith (@dazsmith1977) reported

    @VodafoneUK hi, i have an issue with a closed account, telephone line to you is a waste of time, could you let me know quickest way to sort please

  • Anniem112 Annie murray (@Anniem112) reported from Glasgow, Scotland

    @VodafoneUK Just tried to upgrade as contract is finished. Constant emails n texts to upgrade!! Never missed a payment over at the very least 15yrs!!!….. Upgrade denied?Called for assistance , no upgrade staff available!!! Well I’ll be missing this month! Touché #

  • SiriusSharp888 Sirius (@SiriusSharp888) reported

    I will be running out of @VodafoneUK mobile data allowance soon. I have no home internet connection and it’s too cold to use WIFI hotspots. I won’t be tweeting so much when it goes. Not for a couple of weeks at least. I am dangerously poor at the moment. Can’t afford data.