Vodafone outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent Vodafone outage reports came from the following cities: Southwark, Croydon, Wandsworth, Bromley, and Epsom.

City	Problem Type	Report Time
Southwark	Total Blackout	2 days ago
Croydon	Wi-fi	7 days ago
Wandsworth	Wi-fi	10 days ago
Croydon	Internet	11 days ago
Wandsworth	Phone	16 days ago
Bromley	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 seconds ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Ben (@BenJamminWalker) reported 6 minutes ago from Camberwell, England

  @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

• 
  Michelle Hastie-Wild (@hastiepops) reported 17 minutes ago from Worcester Park, England

  @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

• 
  Luiz Ottino (@lhom) reported 18 minutes ago from Camberwell, England

  @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

• 
  Olivia twist (@OTwist_69) reported 19 minutes ago from Kingston upon Thames, England

  @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

• 
  Ange Gilly (@angegillis) reported 22 minutes ago from Lambeth, England

  @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 24 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Neil A.Evans (@NeilEvansRocks) reported 25 minutes ago from Camberwell, England

  I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

• 
  @thebadissuecollective (@IanDavidRoss1) reported 29 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  Matt Scammels (@Matbeluca) reported 32 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Si (@SiKing1243) reported 34 minutes ago from Redhill, England

  @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

• 
  Thames Ranger777 (@Ranger777Thames) reported 36 minutes ago from Bromley, England

  Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

• 
  David (@gingertrvlguru) reported 39 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  Rachel Addy (@ReaddyUK) reported 41 minutes ago from Croydon, England

  @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

• 
  Luiz Ottino (@lhom) reported 43 minutes ago from Camberwell, England

  @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

• 
  lee christie (@leechristie4) reported 46 minutes ago from Epsom and Ewell District, England

  @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

• 
  🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported 46 minutes ago from Whyteleafe, England

  @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 49 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Chris D. (@Hitchcockatoo) reported 51 minutes ago from Redhill, England

  @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 58 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie Cope (@sophcope4) reported 3 minutes ago

  @VodafoneUK absolutely appalling customer service been with you around 7 years trying since October to upgrade! Complaint logged assured the problem cancelling the order was fixed and yet again it’s cancelled! 🤬

• 
  Wail Zch (@WailZch) reported 4 minutes ago

  @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

• 
  MS (@_MartynStacey) reported 6 minutes ago

  @VodafoneUK @vodafone has terrible customer service

• 
  Dave Brady (@davebrady22) reported 7 minutes ago

  @VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?

• 
  Michael MacAulay (@mistermac97) reported 7 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  Selina JS 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪🇬🇬🏴󠁧󠁢󠁷󠁬󠁳󠁿⚒️ (@selz_j) reported 8 minutes ago

  @VodafoneUK is there a problem with the network today? I’ve got an unlimited data SIM in a dongle and the internet is lagging like crazy, can’t do anything 🤨

• 
  Gary marr (@Garym0211) reported 11 minutes ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 12 minutes ago

  @VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for

• 
  stop the war (@igivepropofol) reported 17 minutes ago

  @VodafoneUK doesn’t have an official email to file a complaint after exhausting all avenues of customer support.

• 
  Gareth Paul Fradgley (@gpfradgley) reported 20 minutes ago

  It’s been 6 years now since @VodafoneUK dumped us as store teams to a franchise model that didn’t work. No redundancy after 13 years service just forced to franchise or made unemployed. Staff want justice as well as @FairerFranchise owners. Gave my heart and soul to this company