Vodafone Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Vodafone
Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Lewisham, Fulham, Croydon, Bermondsey, Southwark, City of Westminster, Isleworth, Thamesmead, Earlsfield, Streatham, Hounslow, Balham, Sutton and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Lewisham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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Paul Modley
(@pmodley) reported
from
Hammersmith, England
.@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Lawrance S
(@law_Salter) reported
from
Bromley, England
@VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.
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Tim Easton
(@timeastonco) reported
from
Camberwell, England
@VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Ben
(@BenJamminWalker) reported
from
Camberwell, England
@VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?
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Elshad 🏴🇬🇧🇸🇪🇪🇺
(@ElshadKarbasi) reported
from
Croydon, England
@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
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Lawrance S
(@law_Salter) reported
from
Bromley, England
What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄
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Jay khalique
(@k0909388) reported
from
Camberwell, England
@VodafoneUK network in SE1 4AA has been down for over 2 days.
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK signal is still ****** up! SE5 8DJ
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Jay khalique
(@k0909388) reported
from
Camberwell, England
@VodafoneUK my Internet isnt working and Vodafone ask me to go online for help
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JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
@VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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🔥Joe🔥
(@joewhmclean) reported
from
Hammersmith, England
@katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!
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Simon Wain
(@simonwain) reported
from
Camberwell, England
@VodafoneUK It is about upgrading vs moving to another network.
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gallagher
(@MJPGallagher) reported
@jaydeadams @VodafoneUK Ask them for your Mac code too, so you can change providers but keep the same number. Or just threaten to cancel. I do it with sky tv and my bill went from £45 to £12 a month
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Polly Allen
(@misspallen) reported
@jaydeadams @VodafoneUK Vodafone customer service is appalling! Hope they sort things out for you soon. They owe me £180 for months of unnecessary charges, which various call handlers promised would be paid, but never materialised... my next step is to contact the CEO and the ombudsman.
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Billy Joseph Dunn
(@BJDunn33) reported
@VodafoneUK I'm incredibly frustrated, I'm currently receiving the worse speeds I've EVER had, and after waiting 2 months for a fix, I have to wait a further 3-5 working days, dont you think that takes the biscuit a lil?
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Morag frame
(@FrameOystergirl) reported
@VodafoneUK could someone message me regarding poor customer service for people with dementia, ie charging £25 to look at and simplify their samsung phone??
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Blake Maltby
(@BlakeMaltby) reported
Stay well clear of anything from @VodafoneUK, new iPhone confirmed faulty screen by Apple and in warranty but as it’s contracted to Vodafone they must authorise the replacement. Despite Apple confirmation Vodafone refuse to assist at all. ***Terrible Service***
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p3nf0ld
(@8Tgamer) reported
@jaydeadams @VodafoneUK Can I just say, I'm so glad someone is getting some spotlight on just how ******* tremendously horrendous, unhelpful and infuriating Vodafone's customer service is. I imagine it's a management or middle management issue, generally feel for the customer serving staff.
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frozen-ovine
(@FrozenOvine) reported
@VodafoneUK Looking to take out a contract but live in an area with lots of hills and dips...is there anyway to verify data rates before taking out a service?
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alice
(@kittykatsuki_) reported
@jaydeadams @VodafoneUK I recently ended a 6 month long back and forth with them in which they charged me repeatedly for something they gave me "for free" to fix something they'd ****** up earlier. Got a 10% discount, and a month later they put their prices up for everyone and cancelled it out
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DMcKearney☘
(@TheDavy01) reported
Hopefully you've sorted the web speed on heacham caravan park @VodafoneUK don't go breach of contract now! I know the law.....pathetic signal down there!!
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Nigel Page
(@nigelrpage) reported
@VodafoneUK my employer has swapped to Voda from O2 today. New SIM installed, phone rebooted, network recognised. Can make calls, send and receive SMS but cannot receive calls. Is this unusual? Have never experienced this when swapping previously. Am a private Voda sub. Thx.