Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 12/31/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Hammersmith, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow, Beckenham and Brentford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from Camberwell, England

    Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    @VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mynameistika tika (@mynameistika) reported

    @VodafoneUK I do that and the only thing I get is the same bot that I get on the app asking me what do want to talk about. Super poor customer service tbh. I was supposed to receive a call yesterday about this but nothing. I am fed up of waiting hours when I call

  • tiaisathorns Tia Isa Thorns (@tiaisathorns) reported

    @VodafoneUK A simple upgrade has become a complete farce. I have had to explain their “system glitch” to them 7 times. When I was explaining it to the 7th person today after a total of 4.5 hrs, I was in tears. 2 of those people should have phoned me back and still haven’t. Awful.

  • BravoIsAHobby Victoria (@BravoIsAHobby) reported

    The internet in Harringay and on the TFL train towards Stevenage is complete garbage @VodafoneUK. Also I am the only one always without wifi underground when EE users have wifi? What am I paying for?

  • NikkiFo98908467 Nikki Fox (@NikkiFo98908467) reported

    @VodafoneUK going in to day 3 of no phone line or Internet and just being told there is a service issue with no resolve date. As someone who works from this is causing stress and anxiety in finding alternative solutions. What is going on?????

  • Prem2014 Hoop 💙 (@Prem2014) reported

    @Mattblazer2 @VodafoneUK After another 2 hours of phone calls today I’m into my next 24hr wait ! Truly awful service. So far it’s taken 8 days just to activate a new sim and it’s still not done.

  • catthegreaterr Cat (@catthegreaterr) reported

    @VodafoneUK I've had weekly talks with Vodafone, many many different agents. It never made a difference, in fact it's just getting worse. At this point I'm just gathering proof that you don't provide the service you are suppose to so I can get out of this contract asap.

  • Sallycat471 Sally Keates (@Sallycat471) reported

    @VodafoneUK Horrendous service DO NOT USE they marked my credit file in error and now can’t get it off!

  • Jeffrey62093861 Jeffrey Jones@OldParish (@Jeffrey62093861) reported

    @VodafoneUK I had a phone call this week on my mobile from Gavin who had a very strong Indian accent. I told him 'If your name is Gavin. My name is Genghis Khan. Now **** Off Good Boy.' For some reason he decided to end our conversation.

  • emelschwartz emeles #mylifematters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 👍 (@emelschwartz) reported

    @VodafoneUK just got new car with android auto Noticed data on sim dropping heavily Is android auto data hungry even if only using mapping service? Was expect sone extra data use but not thus rate Any advice Vodafone?

  • ZulZaejuJin ZaeZae (@ZulZaejuJin) reported

    @VodafoneUK, is there an email I can use to make a complaint? As a Vodafone customer myself, I've had less than satisfactory customer service from a member of your team today and to say I'm annoyed is an understatement. Would appreciate an urgent reply to this, thank you?