Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Wandsworth, Croydon, Fulham, Oxted, Southwark, Hammersmith and Hayes.
| City | Problem Type | Report Time |
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| Internet | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Lawrance S
(@law_Salter) reported
from
Bromley, England
@VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK signal is still ****** up! SE5 8DJ
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Shepherd
(@sarahshep1980) reported
@SkyUK dreadful. You call me today to ask me to take out an 18 month ‘ business’ contract for my broadband. Your service is so dreadful, I can’t get on Wi-Fi on my phone at home, and it’s been buffering on Netflix at 24% for over 30 minutes. @VodafoneUK hit me up.
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Richie
(@Richardson28) reported
@VodafoneUK I spoke to customer services and cancellations, who offered me a worse deal than i'm currently on. I explained i want the same or similar deal with another handset. The answer was simply no, I explained i can get it from other providers, no interest shown on offering a contract.
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David Forsyth
(@DavetheHatman) reported
@VodafoneUK The trade in code I just got is showing as invalid when I am trying to upgrade. Is there any way to fix this so I can upgrade?
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Sir Rodney Effing
(@SirRodEffing) reported
@VodafoneUK Why has Shelly Malton, your customer services director not replied to my email? Let's share the reason with the voda customer base....
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Paul Mullan
(@PaulMul29978405) reported
@VodafoneUK I want to speak to a human not be told to talk to a bot everyone I ring up and then told to hang up the phone its a disgrace
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Suffolk Secret
(@SecretSuffolk) reported
@VodafoneUK You’re redefining customer service … it’s truly appalling …
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Suffolk Secret
(@SecretSuffolk) reported
@VodafoneUK It’s a desperate situation when it gets to another hour long call … @VodafoneGroup @VodafoneUK culture seems to have evolved into one of blame between departments, customer service comes last , we’ll run the clock until the client gives up…
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Hamish MacPhee 🏴🇬🇧
(@hamish_macphee) reported
@VodafoneUK @SophiaThakur I pay £29 a month for 100gig of data. I’ve not been able to send a messenger text since the beginning of May because of little to no signal being provided in my area, before this time it was fine. According to @VodafoneUK this is acceptable and am unable to terminate my contract.
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scooby 🦊
(@lyndyloobyloo) reported
@VodafoneUK Now trying chat help again. So far 4 and a half hours and 7 members of staff, issue still not solved. Let’s see what today brings #poorcustomerservice
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Matthew Howells
(@mattjhowells) reported
@VodafoneUK Tweeted you yesterday and you reply to contact you using a BOT. Never using Vodafone again.