Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 02/17/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Southwark, London, Wandsworth, Croydon, Fulham, Oxted, Hammersmith and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • _ashwatkins Ash Watkins (@_ashwatkins) reported from Lambeth, England

    @VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Josh_Wilko Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Josh_Wilko) reported

    @HInkpin @VodafoneUK We were with Vodafone internet. They refused multiple times to fix a fault on our line. Left them for BT, BT fixed it the first week we were with them. Then I kept getting bills sent from Vodafone for months after we left them. Worst provider ever.

  • 1988Faiskhan Fais (@1988Faiskhan) reported

    @VodafoneUK Thanks, I get an error code 1602 when trying to access VeryMe or Tobi help. Android 10 phone. App version is 10.14. I've reset settings and logged in again, but still not working

  • EddieA68273184 EddA (@EddieA68273184) reported

    @VodafoneUK Still no reply- What is the issue, I am not going away

  • GlobalBritain21 OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @VodafoneUK I thought you might after I tweet it out to my 7000 followers Nothing like bad publicity!!!!!!!

  • MustardSeedUK Brian Johnson (@MustardSeedUK) reported

    Hey @VodafoneUK - when using 2FA to send a code to a mobile, it's really bad to use capital I (i) and capital O along with mainly numerals. If 100,000 combinations isn't secure enough, at least leave out i, l, o etc.

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • matty_p71 Matt Parker (@matty_p71) reported

    @VodafoneUK. You are an absolute shambles of a company. 3 years of pain and problems still not resolved.

  • UreshP Uresh Perera (UP) (@UreshP) reported

    who kept on saying the information provided at the point of sales by @VodafoneUK sales person was wrong but she can't check the speeds because of some issue after speaking to her for 25 mins (on hold in between) she said she has spoken to tech and transferred the call 6/9

  • QueenB_2011 Sophie Milton (@QueenB_2011) reported

    @VodafoneUK I seem to have a problem with your 5G and network all a whole where I live? It’s like were in a black spot. If I’m not connected to WiFi then I have no internet at all?! I don’t know if it’s just us or a problem for everyone where I live

  • Josh_Wilko Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Josh_Wilko) reported

    @HInkpin @VodafoneUK And it wasn’t just a little fault on the line either. It made our internet stop working for 10mins every 15 mins or so. I rang multiple times and every time they just point blank refused to send an engineer out. So we were paying for internet we never got to use. Had to use data.