Vodafone outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent Vodafone outage reports came from the following cities: Croydon, Southwark, and Wandsworth.

City	Problem Type	Report Time
Croydon	Total Blackout	1 month ago
Southwark	Total Blackout	2 months ago
Southwark	Wi-fi	2 months ago
Croydon	Internet	2 months ago
Croydon	Phone	2 months ago
Wandsworth	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  John (@1scottishladdie) reported 3 minutes ago from Southwark, England

  @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

• 
  Jason MacKenzie (@jasonmackenzie) reported 4 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Bret Sinclair (@bret_plays) reported 8 minutes ago from Eltham, England

  Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

• 
  Ellie Lexie (@ellielexx) reported 11 minutes ago from Epsom and Ewell District, England

  @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

• 
  MARK A IZATT (@markaizatt) reported 12 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  julia wickes (@wickes40) reported 19 minutes ago from Bromley, England

  @VodafoneUK Not working id like to speak 2 a manager

• 
  Ben (@BenJamminWalker) reported 23 minutes ago from Camberwell, England

  @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 32 minutes ago from Bromley, England

  @VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all

• 
  Lawrance S (@law_Salter) reported 33 minutes ago from Bromley, England

  What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

• 
  Agbo Richard (@AgboRich) reported 33 minutes ago from Wandsworth, England

  @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

• 
  🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported 33 minutes ago from Whyteleafe, England

  @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 34 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Dimitris Pikros (@DPikros) reported 38 minutes ago from Southwark, England

  @VodafoneUK Could you please let me know how long it is going to take to fix?

• 
  @thebadissuecollective (@IanDavidRoss1) reported 48 minutes ago from Lambeth, England

  @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

• 
  David (@gingertrvlguru) reported 50 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  Caroline McDonough (@CarolineDB81) reported 55 minutes ago from Wandsworth, England

  @VodafoneUK the network appears to have gone down again

• 
  soy como soy (@LittleDiablos) reported 56 minutes ago from Croydon, England

  @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

• 
  Helen Cook (@HCook13) reported 57 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Dimitris Pikros (@DPikros) reported 59 minutes ago from Southwark, England

  Anyone else having troubles with @VodafoneUK broadband? It's been down from this morning.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1836golf tour (@1836golftour) reported 25 seconds ago

  @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

• 
  jim carroll (@jamcrr) reported 7 minutes ago

  @VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this

• 
  linnet 💙 (@HelenWe16937034) reported 11 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK We had the very same with Virgin too wen my dad died, awful service, swore then never will we do business with them 😡

• 
  Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!

• 
  Leoy S (@l3roy0) reported 14 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Dave (@davegarryfish) reported 15 minutes ago

  Another week, another 2 hour @AvantiWestCoast train. As always, sod all wi-fi, and @VodafoneUK signal was shocking too. Wtf is going on ?!?! Spent most of the journey trying to connect.

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 15 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 18 minutes ago

  @VodafoneUK what’s going on with the poor signal in north west Shropshire Oswestry area only 1 bar of 4g no internet connection?

• 
  Murrays (@clevedonmurrays) reported 19 minutes ago

  @VodafoneUK what’s going on with the signal and 4G / 5G in BS21? It’s been awful for over 24 hours and I cannot use any data, even with one bar!

• 
  Hasan Ozgan (@HasanOzgan) reported 20 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone