Vodafone Outage Report in Purley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Sevenoaks, Croydon, Southwark, Hammersmith, City of Westminster, Welling, Epsom, Southall, Wandsworth, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Sevenoaks |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.
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LB 🏴
(@buckyboy73) reported
from
Bexleyheath, England
@VodafoneUK utterly useless customer service AGAIN and AGAIN
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work
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adriana ennab
(@adennab) reported
from
Hammersmith, England
@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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JustJC
(@JustJC_London) reported
from
Croydon, England
@VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Euan Tully
(@Tull_11) reported
@CiCi_Coleman @VodafoneUK Fully agree the @VodafoneUK lack of customer service once raise a complaint and was informed they’d sacked the staff member that made the error
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK a friend has just told me you're switching off Suresignals in May. Why they are such a great piece of kit are you going to make sure I have a mobile signal in cornwall first? So many parts of the county with no signal here. Sure signal saves me!
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TiM
(@Fordo2016) reported
@CiCi_Coleman @VodafoneUK I've been with Vodafone for over 4 years now. Never any problems. Router died last year and they had a replacement sent out next day. Everyone's experience is different.
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK how can I log into my Vodafone account at home when you switch off my suresignal. Are you switching off the need to authenticate with sms code? You're not the only company that requires 2FA to log on. Sort out the signal before you switch off the suresignal.
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Dean
(@_DeanSullivan) reported
@VodafoneUK Absolutely appalling customer service not your frontline staff on the phones its the ones above them 7 times called up to get something sorted and 3 times its been ecalated to a manager who still has not done what they said would be done within 24 hoursNOT GOOD ENOUGH
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Chris Kaye
(@kayester10) reported
@VodafoneUK Liam, I have spent over 3 hours in the last 2 days online to your colleagues trying to sort my problem. Have to wait at least another 5 days for my account to be reset. Currently going through the complaints procedure so thanks but no thanks.
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Darren Smith 197878
(@D197878) reported
@CiCi_Coleman @VodafoneUK Never had an issue tbh. I must be in the minority
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amy
(@amyspilner) reported
@VodafoneUK hello ! My broadband contract ends with you on 12/03/21 and I’ve received no correspondence on what to do i.e. does it cancel / auto renew for another fixed term / auto renew into a rolling monthly contract ?
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Mark Cook
(@MarkACook) reported
@VodafoneUK Can you guys help? I have an issue. Bought a Vodafone SIM (PAYG). Topped up to activate. However, cannot receive calls or SMS, only outbound works. Not in the UK, currently in EUROPE. Tech Support no help.
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Ben
(@Ben71068296) reported
@CiCi_Coleman @VodafoneUK Are they even worse than The Spectator Customer Service? I find it difficult to believe!