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Vodafone

Vodafone Outage Report in Purley, Greater London, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Vodafone

Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Purley, England

The most recent Vodafone outage reports came from the following cities: London, Hounslow, Wandsworth, Croydon, Hammersmith, Southall, City of Westminster, Bromley, Southwark, Welling, and Epsom.

CityProblem TypeReport Time
London Wi-fi 23 hours ago
Hounslow Wi-fi 2 days ago
London Internet 2 days ago
London Internet 2 days ago
Wandsworth Wi-fi 3 days ago
London Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

  • JustJC_London
    JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • buckyboy73
    LB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buckyboy73) reported from Bexleyheath, England

    @VodafoneUK utterly useless customer service AGAIN and AGAIN

  • the_dolans
    Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • richardcoventry
    Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

  • NeilEvansRocks
    Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

  • wickes40
    julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • RidwanAAdedapo
    Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

  • adennab
    adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • daze_omar
    Omar Daze (@daze_omar) reported

    @VodafoneUK Called 2 or 3 times nothing substantial offered, outright refused to give the offer which was for new customers only. Tbh I've been telling her to shop around for years but she said you were the best network. This was the last straw and she's left now. 20 years is a long time.

  • raylumondo
    Ray (@raylumondo) reported

    @VodafoneUK Are you guys on 5G around Woking area? My dongle is quite slow not worth what an actually paying for

  • Piyush_Pithwa
    Piyush Pithwa (@Piyush_Pithwa) reported

    @VodafoneUK Just had a call from the courtesy department for leaving Vodafone, only to be hanged up abruptly without expressing any gratitude or concern to their customer. Money is all that matters to them! Glad I am leaving! #BadCustomerService

  • abzpaul
    Paul 🚁 (@abzpaul) reported

    @VodafoneUK Yes. The experts answered after 25 minutes....and a 2nd booster is on the way. Pretty good service once you do get through.

  • jerry_the_grey
    Jerry (@jerry_the_grey) reported

    @VodafoneUK @WeAreOpenreach All I’m asking is for you to take my money. I need an installation date in March (which are getting rarer and rarer) and would like to apply the £150 voucher. Phone service unhelpful and complaints (don’t want to complain - just place an order) department hung up on me. 4/4

  • theburakisik
    BURAK ISIK (@theburakisik) reported

    @VodafoneUK hello is vodafone wireless down in my area? TW10 7LB?

  • Valvaliantthor7
    Valvaliantthor5 (@Valvaliantthor7) reported

    @VodafoneUK 2nd day now of no to little signal Vodafone get your act together and start providing to your customers what they actually pay you for in case you have forgotten it a service!!! And signal it's so bad I can't use your own service checker

  • AbhiS2993
    ABHISHEK sharma (@AbhiS2993) reported

    VI Started cheating like Banks. Said you got discount on bill now bill is increased by 100 Rs.. If you are not having money to run business ethically, please shut down.. #VI @VodafoneGroup @VodafoneUK

  • UapDavid
    🐞👽🌱david (@UapDavid) reported

    @JohnnyBoylan2 @VodafoneUK People were stupid enough to vote leave.

  • Gablag6
    Gablag (@Gablag6) reported

    @Noz_T3rra @VodafoneUK I agree, I've tried to get help from them with an issue they created. But nothing, transferred back and forth, no answer, no solution... And lately ignorance. That is their solution.