Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 03/12/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Wandsworth, Sevenoaks, Southwark, Hammersmith, City of Westminster, Welling, Epsom, Southall, Fulham, Oxted and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • breadwidow Catherine Mottram (@breadwidow) reported from Camberwell, England

    @VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • JackWFarrell Jack Farrell (@JackWFarrell) reported from Camberwell, England

    Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • MarkProwse64 Mark Prowse (@MarkProwse64) reported from Kensington, England

    @VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • jenkothegreat Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK I agree. Very poor service.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_h16 Mark (@mark_h16) reported

    @VodafoneUK You’re all filled with “I understand…” but fail to do anything that reflects that.

  • Dunne2Kev #STEMCELLSCOUSERS (@Dunne2Kev) reported

    Is anyone else experiencing problems with @VodafoneUK Customer Services #immunocompromised PATIENTS

  • pacitti_angela AR (@pacitti_angela) reported

    @VodafoneUK I had your broadband installed on Tuesday , I think it’s not as good as you advertised, I need your help !!!

  • hughes_buzz Buzz Hughes (@hughes_buzz) reported

    @VodafoneUK @mark_h16 Hey guys I’ve just topped my daughter’s phone up twice now and bought big value bundle, that was 3 hours ago still nothing appeared have @VodafoneUK pay as you go too up gone down? Will the cash and bungle appear eventually?

  • Itsnotlookingg1 Its not looking good (@Itsnotlookingg1) reported

    @VodafoneUK Unfortunately @VodafoneUK have still not connected Broadband after over a month. Made formal complaint but still nothing. Appalling service!

  • sdb1979 Steve (@sdb1979) reported

    How do I get my money from @VodafoneUK? Anyone know. I left them this month and all of a sudden the option to look at my billing history is broken 🙄😒😕 #OweMeMoney

  • GrantMorris1968 Grant Morris 💙 (@GrantMorris1968) reported

    @VodafoneUK appalling signal strength for calls and data. Really regret moving to you. 0.19 download speeds currently

  • DipanshuV1 Dipanshu Verma (@DipanshuV1) reported

    @VodafoneUK Vodafone help information plz provide me

  • NekoShaun NekoShaun (@NekoShaun) reported

    @VodafoneUK broadband has been down for like two hours now, when I press Reconnect to restart your line nothing happens.

  • emilysheffield Emily Sheffield (@emilysheffield) reported

    .@VodafoneUK Hi Vodaphone, your customer services is down - emergency they’ve said. 191 is not working. Can you let me know when it will be up and working again? Thanks