Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 03/05/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Southwark, Hammersmith, City of Westminster, Welling, Epsom, Southall, Wandsworth, Croydon, Fulham, Oxted and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • AndMedh Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • SiKing1243 Si (@SiKing1243) reported from Redhill, England

    @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

  • jimkel40 jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • jessicapollard Jessica Pollard (@jessicapollard) reported from Bromley, England

    @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • realermandmani Ermand Mani (@realermandmani) reported

    Been on the phone with @VodafoneUK for over 40 minutes. Spoke to three different advisers and at the end, the line go disconnected. Did I resolve my issue? No.😒

  • MrGoodThings Courtney Maggs-Jones (@MrGoodThings) reported

    @CPWTweets @VodafoneUK between you both, you are useless. One thinks it’s the others responsibility and vice versa. Both giving conflicting information, dates and figures. As a high spending customer, you’d expect a better service and clarity. Perhaps I’ll go elsewhere

  • martinjameson Martin (@martinjameson) reported

    Hi @VodafoneUK We’ve been trying all day to cancel my sons ipad contract which has now come to an end, live chat keeps putting me through to upgrades when I make it clear I want to cancel or disconnect me. Can’t get through on phones either. How can I cancel please?

  • emilyhendy4 Emily Henderson (@emilyhendy4) reported

    @VodafoneUK I've been waiting on the phone for an hour to speak to an adviser because you can't cancel contracts online. This is such a waste of my time. Surely there should be an easier way?!

  • HelenaK_02 HelenaK (@HelenaK_02) reported

    @VodafoneUK - after holding for an hour to speak to you retentions team, finally got through to an advisor whose system went down. Was promised a call back which still hasn't happened. I'm not holding again. Can I get a call back or do I take my business elsewhere? 😡

  • CapitalR R (@CapitalR) reported

    Hi, my new TV keeps disconnecting from wifi.. trying to set it up as I received it today. Very annoying. @VodafoneUK @LGUKCare - can you help?

  • HeatStrokeBob Robert Himson (@HeatStrokeBob) reported

    @VodafoneUK is there currently data issues at the moment? I can’t get any readings with the Vodafone app checker.

  • DeepSpaceHeb Cal nan Eilean Siar 🏃‍♂️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeepSpaceHeb) reported

    @VodafoneUK farewell, it's been thoroughly miserable dealing with you after 2 weeks of no broadband connection, conflicting advice, call backs that never happened, non existent engineer visits, hours on hold we've had enough and cancelled to another provider. You are the pits.

  • Jambolical Jambolical (@Jambolical) reported

    @VodafoneUK @joeandseph Any chance of a new reward - one that allows customers to cancel their expired contracts? 1 hr 40 mins on hold last night then cut off.

  • lagerbeer27 Ross Mcwilliams (@lagerbeer27) reported

    @VodafoneUK as I'm end of contract, can I request a pac code to leave then take part in a new customer offer with Vodafone? As the existing upgrade offers are terrible. Also still can't get through to chat. Always an absolute farce with anything Vodafone related 🤦🏻‍