Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Croydon, Southwark, Hammersmith, Wandsworth, Sevenoaks, Welling, Epsom, Southall, Fulham and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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WANDSWORTH EYE
(@WandsworthEye) reported
from
Wandsworth, England
@Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Mike Cullis
(@Silluc) reported
from
Wandsworth, England
@virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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rocinante
(@Rocinante_797) reported
from
Bromley, England
@thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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Gohar Khan
(@gakhan) reported
from
Camberwell, England
@VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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4 legs good
(@welfordtim) reported
@VodafoneUK @barnardos Your help lines are woeful, desperately poor and so intensely frustrating, I'm paying for services I dont receive and the first chance I get I will change provider. Why the hell cant I talk to someone ?!!!!?
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Amorious Security Engineer
(@Amorious__Works) reported
@jw65922 @VodafoneUK These are not my words ( HELL NO )These are Voda words We are not into doing the customer a favour business
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4 legs good
(@welfordtim) reported
@VodafoneUK Thank you for your reply. I shall do so in the morning and I sincerely hope you can resolve what I had considered to be a rather small problem but which has turned into something of a bother.
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Amorious Security Engineer
(@Amorious__Works) reported
@AlexxSloboda @VodafoneUK Don’t worry they used to problems problems problems not resolving not resolving not resolving you are unique is them who is not unique They are what we call in the industry a common fault
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Craig
(@swedishnutlathe) reported
@VodafoneUK home broadband been down for 2 days now - any known outages in my area?
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Nick
(@nick_62UK) reported
@frenchhaggis33 @AmandaSMuncie @VodafoneUK It’s kind of lottery look at the tweets one in thousand happy one who have got chocolates not the service expected
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Andy Cloquet
(@andycloquet) reported
I am paying over £50 for this! Less than 150mbps with a service claiming gigafast! Useless @VodafoneUK - into box with fibre @ 986 but copper wire to Router ruins purpose of fibre optic! Frequent loss of sound, image and both on tv less than 10m from router! @ofcom
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Benjamin Cooke
(@Cookums83) reported
@VodafoneUK My elderly parents new internet contract install has been messed up leaving them without phone and internet over Christmas. Five hours on the phone and best you can do is the 11th and new number. With Christmas cancelled this is the last thing we need - Help!
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Amorious Security Engineer
(@Amorious__Works) reported
@nisacmendez @VodafoneUK I would like the law to change where we can pay every two months or even every three months this will guarantee them to fix their attitude as well as their service and they should not be considered as a utility provider more like a market stall Best price for fresh deals
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Amorious Security Engineer
(@Amorious__Works) reported
@VodafoneUK ladies and gentlemen here is clear proof Their best customer is struggling to pay their bills I have mentioned this before and they deleted my tweet because the truth hurts I will insert a photo please believe this tweet will be deleted by them Voda