Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 02/02/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Oxted, City of Westminster, Southwark, Hammersmith, Hayes, Southall, Kensington and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • guymiscampbell Guy Miscampbell (@guymiscampbell) reported from Camberwell, England

    Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

  • hovhannisian Lily (@hovhannisian) reported from Bromley, England

    @VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • Rocinante_797 rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • WandsworthEye WANDSWORTH EYE (@WandsworthEye) reported from Wandsworth, England

    @Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • Silluc Mike Cullis (@Silluc) reported from Wandsworth, England

    @virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • gakhan Gohar Khan (@gakhan) reported from Camberwell, England

    @VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • StevieJAllen Stevie (@StevieJAllen) reported from London, England

    @VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nicgraham75 Nic Graham (@nicgraham75) reported

    @VodafoneUK I'm getting a message that I've used 2GB of data but my contract is unlimited data Have had issues of incompetence every month since November. Hope this isn't another painful battle. Look forward to a speedy resolution

  • Eborbore awhit.70 (@Eborbore) reported

    @VodafoneUK TOBi Chat, number 14 in the queue, after 10 mins down to 3 in the queue, and now back to 15th in the queue. wtf

  • BouvierJourno Stephen Bouvier 💙 Get vaxxed, fix the climate (@BouvierJourno) reported

    @Ofcom Hi, thanks. I'm afraid it doesn't work like this in reality. @VodafoneUK tell me there are multiple numbers attached to the a/c & so I need to go online or phone. Online locked me because they kept sending access codes out of synch. 'Team' doesn't work Saturdays.

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    @VodafoneUK how can phone companies put our prices up by 18% within the contract and we have nothing to do about it. But if we want to complain about phone signal they say there not liable so what are we paying all this money for if it's not for phone signals

  • drstevenwooding Steven Wooding (@drstevenwooding) reported

    My afternoon ruined by @vodafoneuk and their wifi ‘xperts’. Over an hour to try and fix a problem with authentication on our network (previously they replaced extender & router). 2 dropped calls. Everything done remotely. Why weren't the replacements shipped properly configured.

  • propertrucker Nottmtrucker🇬🇧🌳🌳🇬🇧 (@propertrucker) reported

    @VodafoneUK You're correct they do, I follow their instructions & for a short time all works. But then it goes again. The 2 boosters that were sent are even worse always going down or have issues connecting to router. & the dongle has never worked. As we loose connection that doesn't kick in

  • Shaun_Kalix Shaun McKay (@Shaun_Kalix) reported

    @VodafoneUK worst customer service ever. Spent 4 hours (Saturday) trying to find out why you took money out of my account. After 4 hours, couldn't even find me on the system. Refund my money or I'm taking it as fraud. Thinking of a mobile provider - avoid @vodafone at all costs!

  • bvmo00321 jagger☮️ (@bvmo00321) reported

    @johnnymackinnon @VodafoneUK Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • stuartprice Stuart Price (@stuartprice) reported

    @VodafoneUK Contrary to your email that said, you will resolve my issue, it's far from resolved. Just received a call from the Directors Office telling me there's nothing they can do apart from upgrade and pay a lot more for services I don't want or need.

  • BCeliktemur Bahadir Celiktemur (@BCeliktemur) reported

    @VodafoneUK trying to cancel broadband - I go online, you say call us at this # to do it; I call you, you say go online to do it. Please sort this out before I cancel direct debit, as you’re not fulfilling your duty.