Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, Bromley, London, City of Westminster, Croydon, Southwark, Hammersmith, Sevenoaks, Welling, Epsom, Southall, Fulham and Oxted.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Phone | |
| Bromley |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Conway
(@ChugleighConway) reported
@VodafoneUK Poor answer Nisa I have spoken to them 4 times each time they kept me holding and hung up. One actually said they didn’t know hung up
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Jeremy Tattersall
(@xtattsbox) reported
@VodafoneUK how’s my OneNumber order progressing. Spent best part of an hour today to sales (Steph was great) to be told issue at your end. Any danger of any progress updates??
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Nik
(@jinjafreak) reported
Anyone else having issues paying their bill with @VodafoneUK ? The app and automated service isn't working. This has been going on for months now 🤬🤬🤬
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Nick Pratt
(@nickprattbriz) reported
@VodafoneUK Am old enough to remember when my broadband used to work. Also old enough to remember when tech support actually supported. Can you send someone competent my way please
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Ally Tow
(@Shep0118) reported
@VodafoneUK I have been trying for three days to log into my account to see my latest bill but without success. All that happens is your logo just spins round and round on the screen. Do you have a problem with my Vodafone?
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Dave Fisher
(@Davici) reported
@Amarpre46422796 @MartinSLewis @VodafoneUK It was probably fortunate that they rejected us, as their customer service is appalling. This action seems to verify it. The funny thing is that every month I get a credit note from them for £23.50 from way back when I purchased a laptop with a Vodafone PCMCIA card!
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Aaron Fricker
(@ApFricker) reported
Avoid @VodafoneUK business broadband. Two failed attempts to switch. Hours on the phone to unhelpful staff and cut off when speaking to ‘customer service’. Looks a great package but service appears non-existent.
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Nick Pratt
(@nickprattbriz) reported
@VodafoneUK @VodafoneGroup about to lose a customer. Been with you 20 years. Another hour and a half on phone to tech support. 7 days of calling. Four hours on Saturday. Appalling service
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Nick Pratt
(@nickprattbriz) reported
@ARQuider @VodafoneUK Same problem here. Another evening another hour and a half on phone with no resolution. 4 hours on Saturday. Daily calls and no help. Broadband just went down 8 days ago. Tech support utterly useless
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Will Littlejohn
(@insiderjon) reported
Just come across a case of appalling administration/service from @VodafoneUK with a relative. Checked @VodafoneUK complaints history; ye gods, how are they still in business?