Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 12/27/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Hammersmith, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow, Beckenham and Brentford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • davidcooke11 David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaR1204 Lisa Richards JArmy (@LisaR1204) reported

    @ajgrundy1980 @martin260961 @VodafoneUK I'm with giff gaff Andrew, never had any problems £10 a month unlimited texts & calls, 20GB data and 5GB EU roaming

  • turbovaper Turbovaper (@turbovaper) reported

    @VodafoneUK rolling out digital voice service, how about just getting FTTP sorted out instead/at the same time

  • liabrookehay Lia (@liabrookehay) reported

    @VodafoneUK hi, my contract has just come to an end and I am trying to look at upgrades. I’m unable to login into my Vodafone account as it says my account was closed. It has been doing this for the last week - before my contract ran out

  • araja83 Anish Raja (@araja83) reported

    @DanCros62798242 @lebara @VodafoneUK Did you get this sorted? Were you porting from Vodafone to Lebara or the other way round? I am having the same issue with my porting from Vodafone to Lebara. It's been over 24 hours and I have no service at all!

  • CJPike1983 C Pike (@CJPike1983) reported

    @VodafoneUK I'm not a very happy customer right now. I have had issues with you guys for a while and it's not getting resolved! Not happy

  • DanieleMessina Daniele Messina (@DanieleMessina) reported

    @VodafoneUK are a bunch of scammers. I topped up to renew my bundle and they took my credit claiming I sent or received an SMS. FALSE. These geniuses have spent hours and hours of work for justifying not giving me back £1. ONE STUPID POUND. THIEVES.

  • VJMiles Vicki Miles (@VJMiles) reported

    @ajgrundy1980 @VodafoneUK I agree. It's so frustrating & hv wasted so much time. On line 'chats' take way too long. Really no customer service at all and new increases will make affording it hard. Will change once contract up!

  • Nickmcook Nick Mckenzie-Cook (@Nickmcook) reported

    @tomaevans @VodafoneUK I have run the tests and spent hours on the phone talking to your people and despite numerous conversations I still have the same problem you are just sending me in circles and nothing changes i am not wasting any more of my precious time please advise how I cancel my contract

  • brianjford brianjford (@brianjford) reported

    @VodafoneUK Bizarre idea of customer help, you won't mind my saying! Your phone number takes me in a circle - yet again! - and back to where I began. I repeat: Vodafone pressed me to an unwanted upgrade and, since the day I declined, the baud rate has dropped (currently twenty times slower).

  • brianjford brianjford (@brianjford) reported

    @VodafoneUK Your online help offers nothing other than confirming there's no problem with the network. My problem is widely known to Vodafone yet nobody has done anything to remedy this appalling situation. I must now insist: provide what I'm paying for, and do it now.