Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 12/09/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Kensington, Hammersmith, Croydon, Sevenoaks, City of Westminster, Wandsworth, Fulham, Hounslow, Beckenham, Southwark, Southall, Brentford and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomKensington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • ToosdeeTMH Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    @philsturgeon @VodafoneUK That is the big problem with eSIMs

  • whatswithRUDOLF Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • pmodley Paul Modley (@pmodley) reported from Hammersmith, England

    .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • timeastonco Tim Easton (@timeastonco) reported from Camberwell, England

    @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VaishaliKale19 Vaishali Kale MSc, RN (@VaishaliKale19) reported

    @VodafoneUK any network issues???? Can't call anyone, can't send or receive WhatsApp messages? What's going on? No issues with home network.

  • jmh6817 @Jayne Heyes (@jmh6817) reported

    @VodafoneUK Hope I don’t find myself in an unsafe situation as @VodafoneUK have had my phone for 7 weeks and lost it! They won’t replace it! Should I use a phone box for help!

  • pompeyhedge ed francis (@pompeyhedge) reported

    @VodafoneUK Internet down in GU1. Utter joke, either 1mbps or nothing.

  • incanndescent80 Michael Cannon (@incanndescent80) reported

    @VodafoneUK add me to the growing number of people with network issues. The map says there's coverage but my mobile data is not working. Seems to be a big problem.

  • disloyal__order Del is going ✈️ Korea ⁷ 💜🧈 (@disloyal__order) reported

    Ok so Messenger, Insta, and WhatsApp are down but why ******** has my @VodafoneUK service disappeared?

  • Silver_Crash91 SilverCrash (@Silver_Crash91) reported

    @VodafoneUK I'm literally stuck as I cant get anywhere as the number for my tablet won't get recognised and I can't cancel it in store as keep getting referred to that number and can't get passed the automated response

  • IamTomGuy Tom Guy (@IamTomGuy) reported

    @VodafoneUK Told again on Friday I would be getting a call to resolve the issue...it’s now Monday afternoon and still nothing. How do you get away with this Shelley Malton @AhmedShelbaya ? #avoidvodafone #vodafoneproblems #vodafonecomplaints

  • PolinJonathan Jonathan Polin (@PolinJonathan) reported

    @VodafoneUK hi guys can you tell me why over last few weeks my data load speeds are glacial, if at all, I have 2 or 3 bars 4g . Live and work central London and it is now just so so bad. Been with you since 1994 and now feel I will need to move because of this, help please!

  • pompeyhedge ed francis (@pompeyhedge) reported

    @PolinJonathan @VodafoneUK Same, it's awful.

  • ruthwilliams365 RuthWilliams365 (@ruthwilliams365) reported from Worcestershire, England

    @VodafoneUK Trying to cancel contract. Thought I’d done this in March but just had debt recovery letter