Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 07/23/2024 20:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: Thamesmead, Southwark, London, Wandsworth, Southall, City of Westminster, Woolwich, Croydon, Teddington, East Molesey, Banstead, Fulham, Bermondsey, Morden and Hounslow.

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City Problem Type Report Time
United KingdomThamesmead Internet
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomWandsworth Phone
United KingdomLondon Wi-fi
United KingdomSouthall Phone

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ManiarSupan Supan Maniar (@ManiarSupan) reported

    @VodafoneUK @ViCustomerCare I am unable to connect to @VodafoneUK network, which prior to today, I could do easily. Is it something that you could do at your end. Maybe allow me to connect to the network? So that I can use it while I am here in the UK?

  • rosgian84 Gian Ro (@rosgian84) reported

    @VodafoneUK Your customer service is terrible, and despite what you write here you couldn't care less about providing a decent service. Your operators just want to get rid of the customers requests.

  • drew_carver Andrew Carver (@drew_carver) reported

    @darrengrimes_ @VodafoneUK This rather looks like customer's own equipment to me dazzler. So sort your own **** out.

  • MuppetMat13 Mat Smith (@MuppetMat13) reported

    Hello @VodafoneUK. Help plz. I'm currently unable to receive calls or sms to my phone. I can still place calls & send txts without issue. Speaking to a lovely chap in Egypt called Mohammad, but that's just taking too long. Basically phoneless for a week now. Not very happy tbh!

  • Kev_Bakeruk HighTower (Kev) :) (@Kev_Bakeruk) reported

    @VodafoneUK why offer a service on your app for customers to use 24/7. When all your office's close at 8pm. Anyone that has a problem after said time won't be able to get help. So it's pointless. And yet again I have no internet. I just hope it's not a repeat as last time!

  • mrkernow oldcornishbloke 🟨🟥 (@mrkernow) reported

    @darrengrimes_ @VodafoneUK The left don’t give a **** what you do or say. You are an irrelevance. The lack of pointless nonsense will be nice, I suppose

  • Arx_UK Arx 💤 (@Arx_UK) reported

    @VodafoneUK Why thank you Sama, but as I mentioned in the follow up tweets, your support is pretty much useless. Wait for 24 hours and do something I've already done for 3 days - was their response. It's a line fault, not a home networking issue, I've already conclusively deduced that.

  • willgoldburn Willgoldburn (@willgoldburn) reported

    @VodafoneUK rubbish customer service and shocking broadband service. Not happy with either, 4th time on the phone today over 2hours and still telling the same old rubbish

  • AddieQuinnear Addie (@AddieQuinnear) reported

    @VodafoneUK Hey. I have a Suresignal that appears to have given up the ghost. I understand your are phasing them out but I do not get any signal at home without it. I rely on my Vodafone internet which is also just as poor, and I don't appear to be able to get WiFi Calling - HELP

  • Mr_Plow25 Witty Profile Name (@Mr_Plow25) reported

    @darrengrimes_ @VodafoneUK This is a deeply stupid take, even for you dazza