Vodafone Outage Report in Purley, Greater London, England
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Hammersmith, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow, Beckenham and Brentford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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MARK A IZATT
(@markaizatt) reported
from
Hounslow, England
Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Pudding
(@no1snoopyfanuk) reported
from
Brentford, England
ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡
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Thierry Schoen
(@schoenlxb) reported
from
Bromley, England
@VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?
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Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
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Chris Edwards
(@CE8_Edwards) reported
from
Richmond, England
@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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Pudding
(@no1snoopyfanuk) reported
from
Brentford, England
@VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?
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Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
@VodafoneUK Yes but nobody is responding . Quote dismal service
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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SpeakTheTruth
(@uk_scratchcards) reported
from
Richmond, England
@VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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Vítør ★彡
(@vitor_teo_) reported
from
Merton, England
@LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Feminazgûl: Supreme Commander of Everything 🕷
(@SheonaG) reported
@VodafoneUK @GeorgeMonbiot Copy - and I can't belive I'm saying this - Sky customer service on this. Dad died. I called to cancel. The first contact said "we're very sorry for your loss" and immediately connected us to a tep trained in handling this type of thing. All very patient, respectful & efficient.
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Rebekah M-J 🏴🇪🇺 👩🏻🔬
(@Rebs7) reported
@VodafoneUK @GeorgeMonbiot A shocking further response from their twitter customer services auto response software. "Get started" when it's already been dealt with? You need to sort this awful stuff out, Vodafone.
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Jeeeeem FR 🇺🇦
(@JFRitte) reported
@GeorgeMonbiot @VodafoneUK I want from Vodafone to Virgin. People complain about the service a bit, but I’ve never looked back
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Tim Warre
(@RobbioDobbio) reported
@GeorgeMonbiot @VodafoneUK They're awful. Vodafone Spain cold call me almost every week trying to sell me ****,
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here we go again
(@herrrewegoagai) reported
@VodafoneUK @GeorgeMonbiot Just sold my shares in Vodafone. I switched away as a customer 5 years ago from bad service but hung on to shares hoping they’d improve. They clearly haven’t so shares sold now.
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baybelfish
(@minkowskiorigin) reported
@GeorgeMonbiot @VodafoneUK I had a very similar experience when my partner was terminally ill. They claim GDPR is the problem but I think common humanity should take precedence in this context.
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Richard Ellis McCallum 🇪🇺
(@aandeaande) reported
@GeorgeMonbiot @VodafoneUK Vodafone is quite simply the worst provider of communication services. They argue about everything claiming their broadband to the property is all fine when in fact it’s not even working. I wrote to the CEO in the end and got out of my contract early.
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Michael Finlan
(@michaelfinlan) reported
@VodafoneUK @GeorgeMonbiot @VodafoneUK , you are *****. **** your apology. Change.
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Adam
(@deprivedtomb) reported
@GeorgeMonbiot @VodafoneUK I've tried countless times to cancel my contract with @VodafoneUK they have refused so I've cancelled my direct debit as well, all I got off them was I needed a pac number to change my provider..... Im not changing I want it got rid of, Vodafone are the worst.
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Suits40
(@Suits401) reported
@GeorgeMonbiot @TopNewsWorks @VodafoneUK We had a similar problem contact Trading standards and Watch dog