Vodafone Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at Vodafone
Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Southwark, Croydon, City of Westminster, Hammersmith, Southall, Kensington, Sevenoaks, Wandsworth, Fulham, Hounslow, Beckenham and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Isidudla sabantu
(@mast3rblack) reported
from
Hounslow, England
@VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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Paddy
(@PaddiePower) reported
from
Lambeth, England
Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
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Dan Barker
(@DanPBarker) reported
from
Blindley Heath, England
@VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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MARK A IZATT
(@markaizatt) reported
from
Lambeth, England
Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.
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David Cooke
(@davidcooke11) reported
from
Edenbridge, England
@whatstusaying @VodafoneUK Cause the service is appalling
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Ken
(@KdLS_7) reported
from
Camberwell, England
@VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.
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Aimee lou
(@Aimeelo02455188) reported
from
Wandsworth, England
@VodafoneUK your mobile phone network is down, how long is this likely to last
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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Velvet Thunder 🇵🇸
(@Rogu3Ph4nt0m) reported
from
Camberwell, England
@VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Misky Johnson
(@EmmaMisky) reported
@VodafoneUK I would love to win something that would benefite and my children, with carpet for our house if not anything that I can treat my children too or my elderly relatives
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adi anderson
(@adianderson12) reported
@itsjustchinwe @VodafoneUK Iv never heard or have i ever won anything been doing them last 4yrs
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Laurie Josephs 💙
(@LaurieJosephs) reported
@VodafoneUK worst customer support ever. I've been on 3 different chats, a 1 phone call for over an hour with no resolution. TERRIBLE service.
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Pragnesh Patel
(@patelpragneshd) reported
@VodafoneUK I followed the link but no reply. That's the problem with Vodafone India. They have millions of complaints but no one attends them. FACT!!!
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Tina Broughton Simmons
(@TinaBroughtonS1) reported
@VodafoneUK Absolutely a joke as usual customer service not great told wrong info about bill always pay no payment plan offered and works on front line with Covid 19 services restricted thankyou Vodaphone nice one
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John Hanchett
(@JHanchett) reported
@VodafoneUK hello. I was working through an issues via DMs and then an hour ago the conversation abruptly stopped.... can you assist please?
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Carol McC
(@C1Mc) reported
@VodafoneUK omg Vodafone are you ever going to offer proper customer service On live chat key word appalling
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Karen27976
(@Karen279761) reported
@VodafoneUK It would be nice to actually have some service. Little to no service for last 3 weeks.......not particularly useful when I work as a midwife doing on calls. 😫
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adi anderson
(@adianderson12) reported
@VodafoneUK Id like my free samsung ear buds in never got 😡😡🤬
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Dr D Herring
(@ladyacademic) reported
@VodafoneUK Yes, I can log in via my browser without problems. It’s the app that’s the issue (iPhone 12 Mini)