Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/26/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Croydon, Hayes, Southall, Kensington, Sevenoaks, Wandsworth and Fulham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • AntheaTurner1 Anthea Turner (@AntheaTurner1) reported from Kensington, England

    @DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • newsome_mimi Mimi Newsome (@newsome_mimi) reported from Hammersmith, England

    @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • kimondo Pete Taylor (@kimondo) reported

    When these drop outs became more frequent I reported the error to the @VodafoneUK help team in January - following the resetting the router / plugging it into the test socket checks I eventually got an @OpenreachHelp broadband engineer visit booked.

  • MathewMidgley Mathew Midgley (@MathewMidgley) reported

    @KLeer1929 @VodafoneUK I got the same yesterday, Vodafone told me its an issue with my account and they are looking in to it but seems to be happening to a lot of people

  • MarcAnt80 Marc (@MarcAnt80) reported

    @Thebaldedblue @VodafoneUK That’s what I got as well. I just closed the app, I felt quite insulted!! I enter most the competitions and never win a thing. Even the instant win ones, I always get “sorry not this time”

  • Thebaldedblue Christian (not Chris) (@Thebaldedblue) reported

    @MarcAnt80 @VodafoneUK Same. Such a poor show from them

  • Stillalseep john (@Stillalseep) reported

    @MVZaveri @VodafoneUK The only issue you have is your broadband supplier is Vodafone. Get rid of that shitshow

  • osbornejoe Joe Osborne (@osbornejoe) reported

    Honestly can't say how awful dealing with @VodafoneUK is. No phone/data for 10 days now.

  • DorkyCharl charl (@DorkyCharl) reported

    @VodafoneUK Oh, I know when it's you. I always check. It's just ironic that you guys are marked on your own network as potential fraud

  • imaanwxseemx imaanx (@imaanwxseemx) reported

    @VodafoneUK sort your service out

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported

    @VodafoneUK please help! I’m trying cancel my contract as I gave notice a month ago but no one seems to have this info.

  • jayletay Jessica Taylor-Bearman (@jayletay) reported

    @Hertfordshirean @VodafoneUK @ComplainingCow I agree but unfortunately I do not have the cognitive energy to write anything down at the moment.