Vodafone Outage Report in Purley, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Croydon, Hayes, Southall, Kensington, Sevenoaks, Wandsworth, Fulham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Wi-fi | |
| City of Westminster |
Wi-fi | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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rh
(@rh67386245) reported
@VodafoneUK @gruum_hq Rewards?! How about treat customers fairly and fix continal mistakes. Appalling company
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Doug Holmes
(@TheDougtor) reported
@VodafoneUK Once again, the phone number I've had with you for the last two years, and the email address I've had for over a decade isn't recognised on your website. So I can't login or do anything. This is the fourth time this has happened.
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John Macdonald
(@jmac99x) reported
@VodafoneUK worst ever!!! They screw up plan change. Now no one available until Monday. Phone not working #negligence
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Max Tappenden 🇺🇦
(@max_tappenden) reported
@VodafoneUK Do you support Wi-Fi calling on other devices using iCloud?
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EmmaH
(@EmmaH79969961) reported
@VodafoneUK your customer service for broadband is terrible. Over 2 hours on the chat with no resolve. Waiting over 2 months for broadband installation is ridiculous.
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Lisa Edwards 🏴
(@Redwoods1) reported
@OwsWills @VodafoneUK I’m having the same thing with EE. I’ve been told that there would be no point in swapping to another provider as the same thing would happen. It’s been three weeks. Mast issues apparently. No streaming anything.
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Lewis Hardwick
(@lewis_hardwick) reported
@VodafoneUK It's a bit late not. Funnily enough I get better signal in rural Ireland than Luton Airport!?
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1978nj
(@1978njb) reported
@VodafoneUK Years a customer and can’t do nothing to keep@the custom
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Laura Cain♥
(@laurabelle1394) reported
@VodafoneUK Still without phone signal 3 days later this is becoming a joke now for requesting a phone number change.
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Daddy D
(@DaleGamer123) reported
@VodafoneUK Well after the message given on here by vodaphone in which they said they would help, guess what the end result was? Call customer service! And all this from the reliable network?