Vodafone Outage Report in Purley, Greater London, England
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Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Purley, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hounslow, Wandsworth, Hammersmith, Southall, City of Westminster, Bromley, Southwark, Welling, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London
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Internet | 15 hours ago |
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London
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Internet | 1 day ago |
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London
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Internet | 2 days ago |
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London
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Internet | 2 days ago |
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London
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Internet | 2 days ago |
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London
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Internet | 2 days ago |
Community Discussion
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Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Victoria Isabel (@VBethencourtx) reported from Bromley, EnglandAbsolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Paul Jones (@Paul_Jones_1983) reported from Croydon, England@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Melissa F (@Missa8696) reported from Merton, England@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Josh (@jjmatthews12) reported from Richmond, England@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Rikki Lawton (@Rikkilawton) reported from Brentford, England@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Martin Broadstock (@DrBroadstock) reported from Croydon, England@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Helen Murray (@HFrancesMurray) reported from London, EnglandKinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Jeremy Maw (@jezmaw) reported from Bromley, England@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
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£45m + Player Sales FC (@Camtana25) reported from Wandsworth, England@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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Victoria Isabel (@VBethencourtx) reported from Bromley, England@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Katie Rose (@the_loop_line) reported from Brentford, England@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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(((Chad))) (@chadedwards) reported from Camberwell, England@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Michael (@MikeeHorton) reported from Brentford, England@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Derek S. Henderson (@OperaMan_22) reported"Having trouble sending/receiving texts? Just follow the link in the text we've just sent you." @VodafoneUK you do see the irony there, don't you?
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Joe Osborne (@osbornejoe) reportedHonestly can't say how awful dealing with @VodafoneUK is. No phone/data for 10 days now.
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Dave - Stay Hands, Wash Your Insides 🏠 (@speedyb) reported@VodafoneUK 'Noon, our broadband keeps cutting out, at least once per day recently; the line this end is new, and this has only become a problem since the upgrade from 30(ish)mb to 70(ish)mb, could this be looked in to ?
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Ben Quick (@ben_quick_pub) reportedYay, it's the annual "We've changed literally zero things about the service so are going to put your bill up" email day from @VodafoneUK
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Jessica Taylor-Bearman (@jayletay) reported@Hertfordshirean @VodafoneUK @ComplainingCow I agree but unfortunately I do not have the cognitive energy to write anything down at the moment.
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Samantha Candiotes (@SamanthaCandio1) reported@VodafoneUK please help! I’m trying cancel my contract as I gave notice a month ago but no one seems to have this info.
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Hayley Barrell (@hayleyarrell) reported@VodafoneUK Vodaphone have been saying they sending me correspondence. I never receive it. I have just resolved an issue from last August and everything has been settled and paid - account closed. Is someone able to help me get confirmation today?
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Peter (@PeeturDee) reported@VodafoneUK your customer service is helping multiple chat windows at the same time so ignoring the customer for long periods. I want to change my number due to the high volume of spam and nuisance calls. How do I do this?
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Michael Millar (@mjmclassics) reported@VodafoneUK I can't even dm you without going through an endless system of menus. I have issues with @VodafoneUK that fall into several of those categories. I just need to speak to someone who can sort everything out without spending 3 hours on the phone.
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Joanne Clements 🕷️💙 (@joannekarma) reported@VodafoneUK Will do. Obviously the network does have the info (hence police enquiries can access texts) but I now understand that this is not routinely used for spam reporting. Another time I will keep the message/number for reporting. Thanks.