Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 03/26/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Bromley, London, City of Westminster, Croydon, Southwark, Hammersmith, Sevenoaks, Welling, Epsom, Southall, Fulham and Oxted.

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City Problem Type Report Time
United KingdomWandsworth Phone
United KingdomBromley Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ChugleighConway Pauline Conway (@ChugleighConway) reported

    @VodafoneUK Poor answer Nisa I have spoken to them 4 times each time they kept me holding and hung up. One actually said they didn’t know hung up

  • xtattsbox Jeremy Tattersall (@xtattsbox) reported

    @VodafoneUK how’s my OneNumber order progressing. Spent best part of an hour today to sales (Steph was great) to be told issue at your end. Any danger of any progress updates??

  • jinjafreak Nik (@jinjafreak) reported

    Anyone else having issues paying their bill with @VodafoneUK ? The app and automated service isn't working. This has been going on for months now 🤬🤬🤬

  • nickprattbriz Nick Pratt (@nickprattbriz) reported

    @VodafoneUK Am old enough to remember when my broadband used to work. Also old enough to remember when tech support actually supported. Can you send someone competent my way please

  • Shep0118 Ally Tow (@Shep0118) reported

    @VodafoneUK I have been trying for three days to log into my account to see my latest bill but without success. All that happens is your logo just spins round and round on the screen. Do you have a problem with my Vodafone?

  • Davici Dave Fisher (@Davici) reported

    @Amarpre46422796 @MartinSLewis @VodafoneUK It was probably fortunate that they rejected us, as their customer service is appalling. This action seems to verify it. The funny thing is that every month I get a credit note from them for £23.50 from way back when I purchased a laptop with a Vodafone PCMCIA card!

  • ApFricker Aaron Fricker (@ApFricker) reported

    Avoid @VodafoneUK business broadband. Two failed attempts to switch. Hours on the phone to unhelpful staff and cut off when speaking to ‘customer service’. Looks a great package but service appears non-existent.

  • nickprattbriz Nick Pratt (@nickprattbriz) reported

    @VodafoneUK @VodafoneGroup about to lose a customer. Been with you 20 years. Another hour and a half on phone to tech support. 7 days of calling. Four hours on Saturday. Appalling service

  • nickprattbriz Nick Pratt (@nickprattbriz) reported

    @ARQuider @VodafoneUK Same problem here. Another evening another hour and a half on phone with no resolution. 4 hours on Saturday. Daily calls and no help. Broadband just went down 8 days ago. Tech support utterly useless

  • insiderjon Will Littlejohn (@insiderjon) reported

    Just come across a case of appalling administration/service from @VodafoneUK with a relative. Checked @VodafoneUK complaints history; ye gods, how are they still in business?