1. Home
  2. Companies
  3. Vodafone
  4. Purley
Vodafone

Vodafone outages and service status in Purley, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Sep 4, 5:52 AM GMT+1.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Vodafone outage reports came from the following cities: Croydon, Wandsworth, and Southwark.

CityProblem TypeReport Time
Croydon Internet 7 days ago
Wandsworth Internet 2 months ago
Southwark Internet 2 months ago
Wandsworth Phone 2 months ago
Croydon Total Blackout 3 months ago
Southwark Total Blackout 4 months ago

Nearby cities with recent reports

Croydon

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK I’m SICK of your network, usually I have lots of issues streaming radio, but now my texts won’t sent. This is the latest in the non stop issues I have. I’ve checked the status and it says all is working, so why won’t my text send? SORT IT OUT

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Why are @VodafoneUK asking me to rate their customer service and network at 11:32pm? Come on, surely they should have asked me during office hours. How rude

  • chawlashravan
    Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • MillieCoulter
    Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • wondermouse
    Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • law_Salter
    Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

  • scottPILLgram
    Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • strutcakes
    Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • danielayersuk
    Daniel Ayers (@danielayersuk) reported from Camberwell, England

    @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

  • the_dolans
    Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • 1scottishladdie
    John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • ThomDownie
    Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • DPikros
    Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK Could you please let me know how long it is going to take to fix?

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

  • gingertrvlguru
    David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • Ambii_Bambieee
    A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • lhom
    Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ColinHoward13
    Colin Howard (@ColinHoward13) reported

    @Iromg @VodafoneUK I think it was November 2025 when you made your final mistake on Talk Radio wasn’t it, Mike? We all make errors in our lives but companies that try to help people in dire situations should not, in my opinion, be vilified.

  • MartinOgle1
    Martin 'Dougal' Ogle 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MartinOgle1) reported

    Vodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.

  • James79792160
    restore britain, send them home (@James79792160) reported

    @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

  • selimgncr
    Slm Yldz (@selimgncr) reported

    @VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.

  • FefellaLou
    Fefella (@FefellaLou) reported

    @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told

  • talker50
    StraightTalker50 (@talker50) reported

    @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.

  • MigrantTrackUK
    Migrant Tracker UK (@MigrantTrackUK) reported

    @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

  • PaperBundle
    Brown Paper Bag (@PaperBundle) reported

    @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

  • LordClunbury
    Lord Clunbury (@LordClunbury) reported

    @POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!