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Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Purley, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hounslow, Wandsworth, Hammersmith, Southall, City of Westminster, Bromley, Southwark, Welling, and Epsom.

CityProblem TypeReport Time
London Internet 31 minutes ago
London Internet 6 hours ago
London Internet 7 hours ago
London Internet 8 hours ago
London Internet 13 hours ago
Croydon Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • whatswithRUDOLF
    Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • scottPILLgram
    Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • ToosdeeTMH
    Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • DanPBarker
    Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

  • markaizatt
    MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • KdLS_7
    Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • rougecarmen90
    Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • skulksaround
    Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • mast3rblack
    Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • CiaranMcNulty
    Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    @philsturgeon @VodafoneUK That is the big problem with eSIMs

  • wondermouse
    Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • timeastonco
    Tim Easton (@timeastonco) reported from Camberwell, England

    @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • Rogu3Ph4nt0m
    Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • PiaKristmansson
    Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • Aimeelo02455188
    Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • subtitler_888
    Zoe (@subtitler_888) reported

    @VodafoneUK Hi, I have Red with Entertainment but appear to have been suddenly downgraded to Spotify free and getting error message when trying to re-add from the link I was texted today saying I can now choose my entertainment. Can anyone help?

  • devdutp
    Devdut Pal (@devdutp) reported

    @VodafoneUK Vi India is not responding to my reported issue. We have 3 SIMs and same issue on all. Internet connectivity issue from last 4 days. Vi customer care is not responding. How to escalate to next level?

  • JoanneBircsak
    Joanne 🎿♥️ (@JoanneBircsak) reported

    @VodafoneUK @bruceybhughes We need HELP. We have sent DM's since 09.41am. Dean has said he's looking at the issues? Now its 12.57pm? Almost 3 hours of waiting? What do we tell our mortgage lender? We will owe £19,450.00 if we withdraw from selling our house ? Remove the markers !

  • gamingTriteTv
    Ben Green (@gamingTriteTv) reported

    @VodafoneUK @MoneyTelegraph Disgraceful service even though you have broken terms and conditions of the pay monthly contract you seem to think it's ok to resolve it by leaving a vulnerable disabled person completely cut off for 2 weeks for an repair

  • PekChopExpress
    Chester Copperpot (@PekChopExpress) reported

    @VodafoneUK Hi, I need to reactivate my Spotify account but the link/website keeps throwing up an error. Can anyone support please?

  • caro_wf
    CaroWF (@caro_wf) reported

    @VodafoneUK why have you given my details to a debt recovery agency? They keep contacting me. I’m not behind with my bills. Not great customer service. Very unhappy with whole Vodafone experience. 5 contracts with you. Will look elsewhere

  • bridifer
    Bridie Wilkinson (@bridifer) reported

    @VodafoneUK Hello - it's now been 24 hours since our internet went down. Could I get an update on an ETA for fixing it please?

  • kliveb
    klive (@kliveb) reported

    @VodafoneUK Were on the phone with vodafone too and thsyre saying it will take days. That is not on and we will cancel the contract. So please check again and come back to me

  • devdutp
    Devdut Pal (@devdutp) reported

    @VodafoneUK I don't think so because previous month as well they didn't solve my voice and data issue which was there for 10 days and that issue got auto resolved finally. This time as well same attitude from the team. No response.

  • ElmsRichard
    Richard Elms (@ElmsRichard) reported

    @VodafoneUK Is there any reason why my broadband upload is really slow even though I'm on, supposedly, ultrafast FTTP?