Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 12/05/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, London, City of Westminster, Croydon, Wandsworth, Fulham, Hounslow, Sevenoaks, Beckenham, Southwark, Southall, Brentford, Twickenham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • whatswithRUDOLF Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    @philsturgeon @VodafoneUK That is the big problem with eSIMs

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • ToosdeeTMH Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • pmodley Paul Modley (@pmodley) reported from Hammersmith, England

    .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • timeastonco Tim Easton (@timeastonco) reported from Camberwell, England

    @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • pmhbyrne pmhbyrne (@pmhbyrne) reported

    @VodafoneUK @colesywhu Finally, an admission that there is a problem. Not before time.

  • Cosmin_Carp_ Cosmin (@Cosmin_Carp_) reported

    @VodafoneUK you are by far the worst broadband provider I have ever had. I regret the day I agreed to go with with you. Can’t wait for my contract to be finished. Can’t get to an agent and when you finaly get someone they have no clue what they are talking about. Complete garbage

  • acka1978 Keith (@acka1978) reported

    @VodafoneUK is the broadband down? I have tried going through the app and everyone is busy, I have tried messaging on here and when I select the option broadband, it comes up as not sent but all other messages sent

  • benjamiddleton Benjamin (@benjamiddleton) reported

    Anyone else's @VodafoneUK broadband down? Their website is about as useful as an inflatable dart board.

  • mark_sutherland mark_sutherland (@mark_sutherland) reported

    @VodafoneUK How about getting your fibre sorted in Aberdeen (and looks like alot of other places as well). On the phone waiting for an hour, no mention of that on your twitter feed only self promotion of a service which doesn't work .......

  • limpet67 Lynn (@limpet67) reported

    @VodafoneUK Thanks Amy. Apparently there is a UK wide outage. Can you confirm? #Vodafonedown

  • ed_mit edmitchell (@ed_mit) reported

    @VodafoneUK when are you going to get the Internet service fixed? Been down all morning? Do you have a status checker that actually works?

  • AngelCookie93 Angel (@AngelCookie93) reported

    @VodafoneUK it's down for me as well, seems like the entire UK with vodaphone is down

  • IonaLoen Iona Loen (@IonaLoen) reported

    @VodafoneUK any update on Internet network being down? Great Bank Holiday

  • TheTadger The Tadger (@TheTadger) reported

    @VodafoneUK @_genius_i_was @kayheads I think you'll make better progress if you accept there are genuine issues and take a look at them rather than treating the reports as "queries" !!