Vodafone

Vodafone Outage Report in Purley, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Purley, Greater London, England 01/20/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Croydon, Hayes, Southall, Kensington, Sevenoaks, Wandsworth, Fulham and Hounslow.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomSouthwark Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • zuhamy zuhamy (@zuhamy) reported from Merton, England

    @Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.

  • breadwidow Catherine Mottram (@breadwidow) reported from Camberwell, England

    @VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK I agree. Very poor service.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2

  • jenkothegreat Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • USAcharitycycle Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • stevedmills Steven Mills (@stevedmills) reported from Lambeth, England

    @VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Camberwell, England

    @VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1

  • MarkProwse64 Mark Prowse (@MarkProwse64) reported from Kensington, England

    @VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • NovaFrankie NovaFrankie (@NovaFrankie) reported

    . @VodafoneUK why is 11 o’clock at night on a Saturday deemed “peak times” and when I finally get through to an adviser they can’t help, put me through to the broadband team only for the app to give out. I just want an internet connection

  • JonnyPerks Jon Perks (@JonnyPerks) reported

    Hi @VodafoneUK your technical support in the last 48 hours has been shambolic. Our home broadband has been down since late Thursday and every one of the FOUR people I’ve spoken to have given different diagnoses... when both of us WFH the internet is essential. Abysmal

  • JohnOmcc John McCloughlin (@JohnOmcc) reported

    @VodafoneUK I keep getting texts from Vodafone about my bill, however I'm not a vodafone customer. How can I get these to stop?

  • JessicaAmy_1994 Jess🍂 (@JessicaAmy_1994) reported

    @VodafoneUK Then why when I ring that number does it send me through a series if questions to tell me that the quickest and easiest way to cancel broadband is on the chat?! I ring that number and don't get through to a person!! I switched my mobile to O2 today cause I've had ENOUGH !!

  • advocateagrawal Adv. Mukesh Agrawal (@advocateagrawal) reported

    @VodafoneUK I’m not getting 4G network since morning.

  • RuthMay1997 Ruth May (@RuthMay1997) reported

    @VodafoneUK trying to cancel my phone contract online but I keep getting an Oracle error message?

  • EastieOaks Darren (@EastieOaks) reported

    @VodafoneUK I've done this please help me. I've had enough of empty promises of being contacted and called back.

  • celsomorel Morel (@celsomorel) reported

    @VodafoneIT @VodafoneUK @vodafoneuknews have a subscription on Vodafone Milan and the their assistant told me she wouldn’t speak English because I’m not at Vodafone America I’m a Vodafone Italia lol actually I’m not even American ... worst customer service ever #shame

  • Formula_Ward Dave Ward (@Formula_Ward) reported

    @ThreeUK @Matthew_Wright @VodafoneUK Matthew, i've got all my phones and mobile tech with Three,they have always been good,but check coverage with any provider.Mine is poor at home and shockingly bad at work , but everywhere else seems good.Find someone you know on the network you switch to. Maybe go sim only first

  • LaurenJessieWi1 Lauren Jessie Williams (@LaurenJessieWi1) reported

    @VodafoneUK The top of my Christmas list would be ..... a reply from you to the complaint I wrote well over 2 weeks ago. Or at least a reply to my DM