Vodafone Outage Report in Purley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Vodafone
Vodafone is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purley, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Wandsworth, Sevenoaks, Southwark, Hammersmith, City of Westminster, Welling, Epsom, Southall, Fulham, Oxted and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE
(@deeokelly1) reported
from
Richmond, England
@VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.
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Mr.H
(@nutrafin) reported
from
Hounslow, England
@VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
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Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.
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David Cooke
(@davidcooke11) reported
from
Bromley, England
Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue
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JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
Really appreciated the email from @VodafoneUK today saying my bill is going up. It’s not like there’s any more pressing issues at the moment. If only it was as easy to leave as they up their prices.
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Loxie
(@Loxie__14) reported
Amyone else having phone issues. Im on @VodafoneUK and can only phone vodafone phones. But my work phone is @EE an aint having no problems so what is it. Who is wrong pissing me off
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Andy 🇬🇧 🇺🇦
(@kopite_Lad20) reported
@Shaunjenks what network does @VodafoneUK and @ThreeUK run on
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Chan_Bants
(@Rant_and_Bants) reported
Since @VodafoneUK merged with @ThreeUK the signal is rubbish. Sort it out #Vodafone kmt
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Chan_Bants
(@Rant_and_Bants) reported
Since @VodafoneUK and @ThreeUK has joined forces the signal is crap. Was not a problem before this #VodafoneUK
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kathie.artist
(@kathiemcgregor4) reported
@rickblackman01 @VodafoneUK @EE They haven’t really said anything about it either, just a automated message on their customer service line. 🙁
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Paul
(@paul_miller78) reported
My network provider is @EE (supposed to be the best) when I get into city centre Manchester it's absolutely shocking. I'm working on the towers they have basements go down to B1 no signal yet 2 of the lads 1 on @O2 the other one @VodafoneUK can go to B2 still get a signal. Smart
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Andy 🇬🇧 🇺🇦
(@kopite_Lad20) reported
@VodafoneThreeUK not sure if you right to ask. If you with @VodafoneUK you running on Vodafone network and not three network. If you with @ThreeUK you running on three network and not Vodafone network
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ann
(@MOOMOO111) reported
@EE the worst mobile phone company ever!!! When I last renewed my contract my add on included roaming. Needless to say it failed me and now they say I never had roaming as part of my contract but I can pay to have it now. My contract ends in a month. @VodafoneUK see you soon.
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ann
(@MOOMOO111) reported
@EE I was stranded in Holland and my phone did not work despite having roaming as part of my contract. I managed to get online but you ignored me. Contract up in a few weeks despite being a loyal customer am going to @VodafoneUK Goodbye @EE
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Ashley Piper
(@AshleyPiperKRO) reported
@VOXImobile As Voxi uses the @VodafoneUK network, do Voxi users connect to the @ThreeUK network just like Vodafone users do?