3 (Three) Outage Report in South Ockendon, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent 3 (Three) outage reports came from the following cities: Newham, London, Dagenham, Rochester, Barking, Swanscombe and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Dagenham |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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𝒜𝑀𝐼𝐿𝐿𝐼
(@rarerafs) reported
from
Eltham, England
The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport why’s is there always some sort of issue with Three?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jørd 🇮🇹
(@JordannnGranttt) reported
@ThreeUK **** you and your **** signal, how can I have 2 bars of 4G and 4 bars of 3G and not even send an iMessage in the middle of town? Get your **** shorted
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danny
(@ynnadddanny) reported
Finally got the "We're doubling your prices!" email from @ThreeUK, so guess i'm switching after 12 years. Yet conveniently they cannot process my request for a PAC because of a 'system issue'. @ThreeUKSupport Stop holding my number ransom and let me leave your network.
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🐝 Amezz 🐝
(@Amezzeray) reported
from
Westhoughton, England
@ThreeUKSupport hi I'm trying to upgrade online but I'm hitting a roadblock. Can i have some help please?
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sarah woodman
(@sarahwoodman17) reported
@ThreeUK been taking money out of bank account fraudulently for at least 2 years when we cancelled the d/d they threaten us with the bailiffs. Husband been on chat for an hour and then conveniently cut him off. Service is awful and no one will help us 😞
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Dave Powell
(@DavePow39307780) reported
@ThreeUKSupport Truly disappointed in the lack of good customer service. I have been waiting 3 months fir a credit oor transfer to my other account. Sadly still waiting. I have spoken to 30 people at thee with no luck.NOT HAPPY
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Kelly Allen
(@KellyAllen01) reported
@ThreeUKSupport yeah I've been with you a long time but the reception has become so so bad that i just can't face not being able to make calls anymore.
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LIAM
(@WTJC75) reported
@ThreeUK 5 days ago an agent said a new sim card was being sent. Still sim card. Customer of +8 yrs. Really loosing patience with 3. #poorcustomerservice
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sarah woodman
(@sarahwoodman17) reported
@ThreeUKSupport We can’t get into the account as we never set it up, so can’t get through security. we have never had an agreement with you so can’t cancel what we don’t have!!! Trying to speak to someone that can help us is impossible!!
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sammy
(@sammy56373846) reported
@ThreeUKSupport The number showing on my Three account has changed to the number I want to bring over. However, my 02 sim is still working and hasn't lost signal/hasn't shut off. Does that mean the port hasn't been done properly, because my O2 sim should have stopped working?
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Mihaela Filipescu
(@mamapanda58) reported
@ThreeUKSupport Over the lockdown in 2020 I got 24 months broadband with the router, due to the very bad signal I have to terminate the contract on the 19 of May 2022 I did not left three network.