3 (Three)

3 (Three) Outage Report in South Ockendon, Borough of Thurrock, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in South Ockendon, Borough of Thurrock, England 12/11/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent 3 (Three) outage reports came from the following cities: London, Woolwich, Dagenham, Newham, Dartford, Gravesend, South Benfleet and Chatham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomWoolwich Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • HarrisonKent1 Harrison (@HarrisonKent1) reported from Loughton, England

    @ThreeUKSupport Hi, I’m getting poor signal in IG103TN. Would normally get full 3G and then the occasional bar of 4G but I’m only getting 1 bar of 4G today

  • TinuErin tk. (@TinuErin) reported from Eltham, England

    @ThreeUK just here to tell you that you’re the worst thing since ikokore

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • neilpgriffiths Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • willgrady Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • BearsTravel Bears Travel Coffee (@BearsTravel) reported from Ilford, England

    @ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??

  • TonyWarren34 Tony Warren (@TonyWarren34) reported from Bexleyheath, England

    @ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • Zaaiinn93 Zain mansoor (@Zaaiinn93) reported from Ilford, England

    Finally decided to leave @ThreeUK horrible service horrible staff avoid at all costs. I was a customer for over 6 years so trust me you can take my word for it.

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

  • BeckyJaaynee97x - becky💕 (@BeckyJaaynee97x) reported from Eltham, England

    @ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • KizLdn kizldn (@KizLdn) reported

    Stay away from @ThreeUK they customer service is terrible. You been warned

  • Michpickford MICHELLE PICKFORD (@Michpickford) reported

    @ThreeUK - your customer service is appalling I have a very distressed mother in law who has had identity fraud committed & you have investigated & come to the conclusion the fraudulent a/c is hers!!! Sending debt collectors really!!!!

  • kevb47078727 wendoverkevb (@kevb47078727) reported

    @ThreeUK so I'm guessing with the almost complete service outage in the aylesbury area over the last few days, all 3 users will be getting a little 'we're really sorry' gift?

  • mcboyle Marie Claire Boyle 💙🇪🇺🕷 (@mcboyle) reported

    @ThreeUK can get in the bin. £70 data charges for turning my phone to roaming for 5 minutes to send a text via Whatsapp in Tanzania. SEVENTY. QUID. Not to mention they are getting rid of feel at home for Europe/US/Australia. Way to lose a customer after more than a decade.

  • SPascoalLima Sandra Pascoal - Lima (@SPascoalLima) reported

    @ThreeUK if you are going to outsource your customer service to India please ensure that they are trained on English law in relation to contracts, direct debit mandates, theft and written assurances. I have spent THREE months trying to deal with them. I have had enough!

  • Al_Acrity Alasdair Paul (@Al_Acrity) reported

    @ThreeUKSupport Also, your network checker doesn’t seem to know anything about it. Might want to give her a heads up…

  • weeksy11 Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

  • Al_Acrity Alasdair Paul (@Al_Acrity) reported

    @ThreeUKSupport I have to worry Suzi, I’m working from home. Or rather I’m supposed to be. Last time this happened it was down for a week. Is this planned maintenance?

  • Damreyuk73 Damian (@Damreyuk73) reported

    @ThreeUK broadband internet is so unreliable in Bradford. Do not switch to them if you're tempted. They say they're working on issues which are taking longer to fix than planned. Should have stayed with @virginmedia #internet #Broadband

  • sidlawman Sidlawman (@sidlawman) reported

    @ThreeUK Is it a deliberate thing that when you leave three and are due a small credit payment you fail to pay it?