3 (Three) Outage Report in South Ockendon, Borough of Thurrock, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, Barking, Dagenham, Swanscombe, Woolwich, Dartford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Zain mansoor
(@Zaaiinn93) reported
from
Ilford, England
Finally decided to leave @ThreeUK horrible service horrible staff avoid at all costs. I was a customer for over 6 years so trust me you can take my word for it.
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Bears Travel Coffee
(@BearsTravel) reported
from
Ilford, England
@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Sait
(@alan_sait) reported
@ThreeUK hi Trying to receive a phone call from a UK government agency I am in Spain. Told to put a phone number in a Network VIP list ? to receive call. Have reset network settings as told by you but it still can’t receive calls
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Paul Tattersall
(@Paultattep1) reported
@ThreeUK Dreadful customer service.Cancelled contract 1st July surprise surprise it didn’t get actioned.Cancelled again 2nd August surprise surprise a technical issue prevented cancellation.Debt agency now chasing us.Rang again today & there is now an outage & I HAVE TO RiNG BACK
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Lolisco
(@awkwardlyLola) reported
Not getting a charger when you buy a new phone is one thing. The charger you have to buy separately not working is just extremely ridiculous 😤 @ThreeUK @Apple
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H🏖🗺
(@hls1978) reported
@ThreeUKSupport @superdrugmobile Thanks. Yeah I realise it with them but they are next to useless at replying. It’s three network they use though so that’s why I checked your status.
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El Ceprino
(@pyoulou) reported
@ThreeUKSupport I d suggest to either cancel this contract and get another one. Or exchange for galaxy S22 ultra or iPhone 14 pro max . As I am not happy to keep this phone for 2 years and pay that much I ll stop the direct debit u can get the ombudsman involved or court, please let’s fixed this
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Liam MacLeod
(@lmacleoduk) reported
@ThreeUK Hi, I am unable to make calls on my phone please can you help, I need to use my phone
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Alfie Kingsnorth
(@LzyTitan) reported
@ThreeUKSupport I need someone to email to sort a major issue, this issue has been ignored and I am gobsmacked that this is an international company with 0 responce.
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El Ceprino
(@pyoulou) reported
@ThreeUKSupport Plus I was told As I can’t return the phone because it was taken in store I could speak to customer support if I don’t like the phone. I always had galaxy for over 10 years I refuse to pay for this phone for 2 years when I am not happy. This is not fair.
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Ali Brumfitt
(@brummersphere) reported
@ThreeUK , jumped through a lot of hoops into brick walls. Had many false assurances. Wasted hours of time. Can you please just tell me how to actually get the adult content filter I never asked for or wanted removed from my internet please?
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Mark Tredgold
(@Tredders) reported
@ThreeUKSupport How can I cancel a contract? It’s my daughter’s phone & I’m out of the country so can’t call 333. Your webchat just says “sorry for your wait”. I’d like to give my 30 days notice, but it seems unusually difficult to be able to do that. Is there an email?