3 (Three) Outage Report in South Ockendon, Borough of Thurrock, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in South Ockendon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent 3 (Three) outage reports came from the following cities: London, Chatham, Dagenham, Woolwich, East Ham, Romford, Newham, Chigwell, Brentwood, Upminster, Barking, Ilford, Welling, Billericay and Rochester.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Caracasflat (@caracasflat) reported from Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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M I K E Y (@lostmikeys) reported from Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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Bears Travel Coffee (@BearsTravel) reported from Ilford, England
@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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Paul (@pauljamestailor) reported from Ilford, England
@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.
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Jamie (@Jamiecpfc) reported from Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Dennis De Souza (@desouzadennis1) reported from Ilford, England
@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year
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Dennis De Souza (@desouzadennis1) reported from Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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tk. (@TinuErin) reported from Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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Caracasflat (@caracasflat) reported from Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Caracasflat (@caracasflat) reported from Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Callum 🏳️🌈⭐️ (@callum_gx) reported from London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Darren Flatt (@Dazza_Flatt) reported from Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Bret Sinclair (@bret_plays) reported from Eltham, England
@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.
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James Aubrey (@JimboUK71) reported from Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Darren Flatt (@Dazza_Flatt) reported from Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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Darren Flatt (@Dazza_Flatt) reported from Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Steve's (@WHU_2012) reported from Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Yasir kiani (@yasirkiani22) reported from East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Georgina (@grumbelow) reported from Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Niamh #IStandWithUkraine (@MadIrishLass) reported
@ThreeUKSupport hi - my son phoned you yesterday as was unable to make/receive calls and texts. You had blocked his account but gentleman he spoke to said it would be lifted within 24hours. His mobile data is still not working.
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Lesley Storm is alive and well. (@lesley_storm) reported
@ThreeUKSupport Yes. I’m in the U.K. I can’t get the app, because no internet. I’m using a public network at present with my iPad. My phone is no good.
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Bex (@Bexmakescakes) reported
Sales call from @ThreeUK offering me a phone deal. I explained (very politely) that as I had been seriously let down by 3 a few years ago, leaving me having to buy a PAYG mobile when heavily pregnant so that I could actually call the hospital because my service at home had 1/2
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Paul Walker (@PaulWomblevra) reported
@ThreeUKSupport We are going to change provider. As internet at home is quite often poor. They always say they are working in our area, even when website says they are not. Also we travel to Europe quite a bit and want roam like at home
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Niamh #IStandWithUkraine (@MadIrishLass) reported
@ThreeUKSupport A few years and he was in touch yesterday. I can dm you tge details of his account but tge whole issue is that he cannot make or receive calls/texts so will have great difficulty getting in contact with you!
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Paul Walker (@PaulWomblevra) reported
@ThreeUKSupport once again Crappy Internet on both phones and both routers, check to see if there is a problem in the area. Internet(eventually ) says no problems. Phone three and get fobbed of with there is a problem in your area. So we will be cancelling phones and internet
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Shark Eyes (@prodigalbum) reported
@jerryaldrichiii @SwiftOnSecurity Mobile providers’ security is all crap. The head of security at @ThreeUK told me that call centre staff could see user passwords, and when I said that was an inexcusable security flaw he said, “How else can they check you know the password?” The head of security. He asked that.
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Andrew Johnson (@valcot) reported
@ThreeUKSupport Very unhappy with customer support about an early termination charge on a final bill. I had an email from 3UK which said there wouldn’t be charges and I checked before using a PAC code. I’ve provided a copy of the email to them - yet I’m getting nowhere with them.
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Paul Walker (@PaulWomblevra) reported
@ThreeUKSupport Mobile Broadband at home is poor quite often, telephone support always fob you off by saying they are working in your area, EVEN when website says there is no work in our area Also we travel to Europe quite a lot and we want roam like at home.
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Nathan Benaich (@nathanbenaich) reported
@ThreeUKSupport Nah you should just refund me because it’s a constant issue for months if not years.