3 (Three) outages and service status in South Ockendon, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around South Ockendon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (40%)
- Total Blackout (40%)
- Phone (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in South Ockendon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near South Ockendon, England
The most recent 3 (Three) outage reports came from the following cities: South Benfleet, Woodford Green, Chatham, Tilbury, Dagenham, Ilford, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet
|
Phone | 9 days ago |
|
Woodford Green
|
Internet | 19 days ago |
|
Chatham
|
Internet | 21 days ago |
|
Tilbury
|
Total Blackout | 25 days ago |
|
Tilbury
|
Total Blackout | 25 days ago |
|
Dagenham
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
-
-
Deano (@BedTaker) reported from Dartford, EnglandHey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?
-
Umesh Kumar (@Mesh_Kumar) reported from Newham, EnglandDefinitely did not get one of these @GOVUK official alerts on my phone! Apparently it was the same for many @ThreeUK network users! Oh well! #emergencyalertfail
-
Darren Flatt (@Dazza_Flatt) reported from Loughton, England@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
-
Yémisi (@IAmYemisi) reported from Bromley, EnglandMy mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
-
Paul (@pauljamestailor) reported from Ilford, England@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
-
Yémisi (@IAmYemisi) reported from Bromley, England@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
-
JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England@ThreeUKSupport That’s fair enough but we’ve had this issue for over 6 months, no refunds & no explanation. No other networks are having these issues
-
Caracasflat (@caracasflat) reported from Bromley, EnglandThis is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
-
Darren Flatt (@Dazza_Flatt) reported from Loughton, England@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
-
Nicholas Tredrea (@nicktredrea) reported from Bromley, England@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
-
ColinG 🇬🇧 (@GilhamColin) reported from Bexleyheath, England@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
-
Nadz (@Bamitznadz) reported from East Ham, EnglandI’m calling my mum and three network is saying call failed even though she’s in this very house @ThreeUK fix this because it’s so annoying happens everyday
-
Mark Light (@MarkLight_) reported from Bromley, England@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
-
Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandWhen is @ThreeUKSupport actually going to help customers 🧐🧐
-
Darren Flatt (@Dazza_Flatt) reported from Loughton, England@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
-
Grant Nichols (@granty3333) reported from Bromley, EnglandQuite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
-
mal mulhern (@minion74) reported from East Ham, England@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
-
Manesha (@NessaRM) reported from Eltham, England@ThreeUKSupport why’s is there always some sort of issue with Three?
-
Manesha (@NessaRM) reported from Eltham, England@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Nikki Scarf (@ScarfNikki) reported@ThreeUK keep getting texts about an unpaid bill, no one can help me as I cant remember the number
-
Alex (@Abcmsaj) reported@ThreeUKSupport what’s going on? My dad can’t login to his three account or request a PAC code at the moment??
-
Mark and Roger (@MarkandRoger) reported@ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!
-
Jo Smith 🌹 (@carsonsmummy) reportedJust had a call from someone supposedly representing @ThreeUK @ThreeUKSupport advising me that my sim will be blocked in 3 days due to network issues. Is this a load of old tosh / spam / phishing, or is it true? I hung up.
-
Mark Bush (@mjb8028) reported@ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any
-
woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞
-
jcopps (@jcopps80) reported@ThreeUKSupport why is your signal in Manchester so so bad you have merged with Vodafone and it’s even worse than it was before … defo leaving you after this contract utter shite
-
🎀Christine🎀 (@xChristine_Gx) reported@ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?
-
Evonne O (@f1lover75) reported@ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I
-
My Hot Topics (@speaakwin) reportedWhy the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.