3 (Three) Outage Report in Ashtead, Surrey, England
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The latest reports from users having issues in Ashtead come from postal codes KT21.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Shepperton, Southwark, Mitcham, Camberwell, Chertsey, Hounslow, Fulham, Croydon, Surbiton, Worcester Park, Beckenham, Isleworth, Redhill and Esher.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Paul Clayton
(@Claytoncast) reported
from
Camberwell, England
Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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🍉Melon 🍉
(@M3lanieJC) reported
from
Camberwell, England
@ThreeUKSupport Yes, I’ve just checked that. I’m without a phone now, please let me know how you can resolve this. I’m able to go to my local store after work but only if they can help
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie
(@MissCheekyJodie) reported
@ThreeUK how the hell can I pay my bill when the app isn't working, online login doesn't work and my phone is cut off and I can't even call you? What a joke you are
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NOLAY
(@OfficialNolay) reported
@ThreeUK You changed my number for me over 4 days ago & ever since then nobody can call me. This is unacceptable for your network to take 4 days to resolve an issue. I can’t afford for my colleagues to call me and keep hearing that the number they have dialled is not recognised.
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NOLAY
(@OfficialNolay) reported
@ThreeUKSupport Hi I just did that. I also did a network reset instructed by another Three advisor and still nothing.
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The Reporter.
(@Michael68758150) reported
@ThreeUKSupport Spoke to Derage on Tuesday. Was due to call midday today. Nothing. I can't go into details for security reasons but I'm retired Police and decorated British Army Officer. My Uncle sits in Westminster. I can't go into who your customer is & whom she represented. Treatment was dire
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Matt
(@matthewlouw) reported
@ThreeUK As much as I love your brand, your network sucks! Congestion across the UK, shocking reception, particularly in London. Phone unresponsive. It’s not on! What’s this network upgrade you’ve been punting for years? #thinkingofleaving
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Debbie Cleeton
(@DebbieCleeton) reported
@ThreeUK thank you! It feels like I’ve had one bad customer service experience after another recently. Calling you guys gave me hope! Amazing customer service this morning I’m just sorry I can’t remember the guys name. But just amazing. It can be better!
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luca
(@lucadlmaio) reported
Back to 5 bars of signal but still barely any connection how's that one work out? @ThreeUK
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Stevo D
(@SPD163) reported
@ThreeUKSupport I have spent 2 hours and been pushed to about 20 different people in your chats to find out where the returns bag is for phone this is awesome customer service, maybe I should bill you for my time fixing your issue.
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Christian Batts Jay
(@BattsChristian) reported
@MrsFlowers007 My operation system is as fast as getting through to customer service at @ThreeUK might take a while.
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The Reporter.
(@Michael68758150) reported
@ThreeUKSupport To view her bank statements and found to her horror she's been charged for 2 items that ended in 2017. This goes way beyond a complaint. The service 'Derage' provided was despicable and I'm personally disgusted with his attitude. He has caused the customer severe distress.