3 (Three) Outage Report in Ashtead, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashtead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Isleworth, Hounslow, Carshalton, Cranleigh, Leatherhead, Wandsworth, Croydon, Streatham, Balham, Feltham, Deptford, Mitcham and Shepperton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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Lauren Turner (@BabyfaceLau) reported from Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
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Lorenzo Talotti (@LorenzoTalotti) reported from Lambeth, England
@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.
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Ant G (@antjpg) reported from London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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Malcolm Saunders (@Malcy7) reported from London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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Sarah (@fuckinmoood) reported from Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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deano kerridge (@famousdeano) reported from London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Paul Clayton (@Claytoncast) reported from Camberwell, England
Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk
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Mike Fuller (@ninepine) reported from Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Kevin Hogarth (@KevinHogarth) reported from Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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deano kerridge (@famousdeano) reported from London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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Jerry Daykin (@jdaykin) reported from London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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ben leedham (@JamAndHoney) reported from Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
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mary mandefield (@mandefieldx) reported from Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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charlotte (@charkellyalex) reported from West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Vanessa. (@Vanessssaxo) reported from London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Paul N (@londonpommie) reported from London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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deano kerridge (@famousdeano) reported from London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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Ben Stewart (@barbicanben) reported from Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
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Paul Lagan (@CFCJourno) reported from London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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deano kerridge (@famousdeano) reported from London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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harrod (@leviharrod) reported from Great Yarmouth, England
@C4supershoppers I would love to talk to you as @ThreeUK have still not sorted this problem
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Amy (@tls7808) reported from Crawley, England
@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.
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Billie Rae (@BillieRaePhoto) reported from Portsmouth, England
Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.
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harrod (@leviharrod) reported from Great Yarmouth, England
@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂
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I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England
@ThreeUKSupport I did, I rang both of you, my boss himself gave details of his account passwords and you still weren’t having it because you call centres in Mumbai don’t understand CONSUMER LAW as you don’t, hence why I would NEVER recommend your company
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Tom P (@zappomatic) reported from East Ham, England
@ThreeUKSupport Well it’s pretty hard to get a signal 25 metres underground 😛
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Alex (@alessandrolnd) reported from Lambeth, England
3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England
@CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭
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Valerie Weisenreder (@ValsyWeis) reported from Wymondham, England
@ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.
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Quesito (@nialli) reported from Hounslow, England
@ThreeUKSupport No signal at all even 3G. Software fully updated