3 (Three) Outage Report in Ashtead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Feltham, Southwark, London, Mitcham, Croydon, Hounslow, Isleworth, Fulham, Woking, Thornton Heath, Sutton, Carshalton, Wandsworth, Walton-on-Thames and Balham.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Internet | |
| Southwark |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Mitcham |
Phone | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Adem
(@adem_andress) reported
from
Wandsworth, England
Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Guild
(@JimboJofre) reported
@ThreeUK Maybe this will get your attention being in public! Your company are completely inept at any level of customer service. I was delivered a new phone in Nov that I never ordered, I’m not even a three customer! I have called 6 times to report this and the same terrible (1)
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Leena Murgai
(@leenamurgai) reported
@ThreeUKSupport That's all I was using my phone for (to receive texts) when you cut me off under your 'fair usage' policy. On top of this you charged me £100 for the luxury of keeping my number and switching to a provider that can provide me service. I've left @Three and won't be back.
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Barry Montague
(@Barry_Montague) reported
@ThreeUKSupport I've already tried that, I've called multiple times and tried to ge onto my online account but it's not working either. Keep being told I have to wait 24-48 hours for a PAC code which is BS. Looking forward to hearing from the ombudsman.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
@ThreeUKSupport In reference to CF644QS & the village of Dinas Powys there is no Supervoice coverage on 800mhz. None at all but your map says Very Good. There's a site at CF5 6AD & signal fades at CF64 4HB - very north of Dinas. There's only 4G on 1800mhz thru the village.
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Leena Murgai
(@leenamurgai) reported
@ThreeUKSupport That's all I was using my phone for (to receive texts) when you cut me off under your 'fair usage' policy. On top of this you charged me £100 for the luxury of keeping my number and switching to a provider that can provide me service. I've left @Three and won't be back.
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Alix
(@AlixAlixcool) reported
@ThreeUKSupport Hi been to your network status website type in HU93RN there is a problem so type in some more postcodes like HU9 3PR, HU5 5BX, all have We’re fixing an issue with our network in this area. Why have we got issues everywhere three
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Stewart Jeffrey🏴
(@realstewjeff) reported
@ThreeUKSupport cant pay my bill guys is there an issue with the service
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Angus Robertson
(@AngusOat) reported
@ThreeUKSupport I have received no apology, I have never had a proper reply to my concerns I have been unable to get the contract cancelled despite numerous requests. I have had no compensation just total incompetence and a refusal to take this seriously.
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❣️NATALIE❣️
(@natalielou_) reported
Jesus @ThreeUK are the ducking worst
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Angus Robertson
(@AngusOat) reported
@ThreeUKSupport seriously this is the problem you have the letters already and the debt collection agency is working on your behalf. All the evidence has been uploaded to the ombudsman Ii have no faith that after spending an hour of my life doing all this you will do anything at all.