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BT (British Telecom)

BT (British Telecom) outages and service status in Worsley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Worsley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 14, 1:01 AM GMT+1.
  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Worsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Worsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Worsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Newton-le-Willows, Stockport, Bury, Altrincham, Oldham, Bolton, Wigan, Sale, Wilmslow, Rochdale, Salford, and Chorley.

CityProblem TypeReport Time
Manchester Internet 10 hours ago
Manchester Internet 10 hours ago
Manchester Phone 15 hours ago
Manchester Wi-fi 1 day ago
Newton-le-Willows Wi-fi 2 days ago
Stockport Wi-fi 2 days ago

Nearby cities with recent reports

Manchester

9 recent signals

10 hours ago
Newton-le-Willows

1 recent signals

2 days ago
Stockport

1 recent signals

2 days ago
Bury

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Worsley, England

Latest outage, problems and issue reports in Worsley and nearby locations:

  • Nickbr1001
    Nick Broughall (@Nickbr1001) reported from Sale, England

    If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

  • miket_mt
    Michael Thomas (@miket_mt) reported from Salford, England

    @CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.

  • acmaerldiya
    Amelia (@acmaerldiya) reported from Warrington, England

    @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

  • emstoth
    EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

  • miguelinho2910
    Michael (@miguelinho2910) reported from Oldham, England

    @NGFC83 @btsport Now I know it's the 3pm blackout, I'm usually at a game at Saturday so not home for the 5pm Saturday games. Thought nothing of it because I've see so many on Sundays!

  • forgedbyfiree
    Forged By Fire (@forgedbyfiree) reported from Manchester, England

    Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

  • amandaleehull
    Dr Amanda Lee (@amandaleehull) reported from Barton upon Irwell, England

    @bt_uk three different bills to get out the contract - lots of phone calls and your bills get higher every time… hope these calls are all recorded as thanks for opening the complaint - looking forwards to a formal response . #CustomerService #poorservice

  • karensskitchen
    do not touch that thermostat (@karensskitchen) reported from Manchester, England

    @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

  • Andycop31765091
    Andy cope (@Andycop31765091) reported from Manchester, England

    @RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

  • jl_massey
    Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • ehsanashraf
    Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, England

    Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • Darrenmiller87
    Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England

    @bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.

  • alext_davies
    Alex Davies (@alext_davies) reported from Manchester, England

    @bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved

  • MrPeteEdwards
    Pete Edwards (@MrPeteEdwards) reported from Urmston, England

    Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyemmaclarke
    Emma Clarke (@ladyemmaclarke) reported

    @BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.

  • MARKFIS77921435
    MARK FISHER (@MARKFIS77921435) reported

    @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

  • mongrelcelt
    duncan (@mongrelcelt) reported

    @TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre

  • btcmateus
    MatCo (@btcmateus) reported

    @bt_uk @danprofit21 Internet is down again! CR8 2JA

  • JohnAdamsEbble
    John Adams (@JohnAdamsEbble) reported

    What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

  • jonbarnes10
    Jon Barnes (@jonbarnes10) reported

    @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service

  • vinc3h4ll
    Vince (@vinc3h4ll) reported

    @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

  • Dustfuch1
    Dustfuch (@Dustfuch1) reported

    @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

  • brightonline
    suewheeler (@brightonline) reported

    @shenry1972 @bt_uk That’s not good service and very worrying