Is BT (British Telecom) having an outage in Windlesham, Surrey, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Windlesham, Surrey, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Windlesham, Surrey, England

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Most Reported Problems:

  • Internet (50.17%)
  • Phone (27.84%)
  • Wi-fi (8.59%)
  • E-mail (6.70%)
  • TV (3.44%)
  • Total Blackout (3.26%)

BT (British Telecom) Outage Map Near Windlesham, Surrey, England

BT (British Telecom) in Windlesham, Surrey, England Comments

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BT (British Telecom) Issues Reports Near Windlesham, Surrey, England

Latest outage, problems and issue reports in Windlesham, Surrey, England and nearby locations:
  • adriancammidge
    Adrian Cammidge (@adriancammidge) reported from London, England

    Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

  • timlimbim
    Tim Cawte (@timlimbim) reported from Maidenhead, England

    Just signed up for @btsport with a @Wowcher code. My word what a tortuous procedure made worse by bulshy Customer Services. Susan in Warrington was not interested in my feedback either. #poorcustomerservice #notimpressed

  • MrPellizzoni
    Maurizio Pellizzoni (@MrPellizzoni) reported from London, England

    Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

  • MrPellizzoni
    Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare I just sent a quick recap, hopefully you can fix the problem and find the way to compensate me for being without phone line and internet for nearly a week!!

  • MrPellizzoni
    Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare after nearly a week of complaints and me being without phone line or internet @bt_uk just inform me that I need to ask you to help!! Can someone from BT deal with the problem ASAP and stop finding excuses!!

  • SaiamUK
    Saiam 🇬🇧 (@SaiamUK) reported from Hillingdon, England

    @BTCare I’ll call customer services in the morning because this is getting ridiculous. Speeds are < 5mbps. This includes wired connections too.

  • adamwhite27
    Adam White (@adamwhite27) reported from Guildford, England

    Shocking service from @BTCare, waiting for my line to be put in the ground for well over a week now.. keep getting texts just putting it off!! Not even a phone call....

  • Helz1973
    Helen Lou Taylor (@Helz1973) reported from Maidenhead, England

    @BTCare If only I could say I am shocked to be writing this (but I am not), the absolute lack of customer service is absolute! The famous last words of your staff member “trust me you won’t regret it.....” - 🙄 good job I took screen shots!!

  • OneTomPerrett
    Tom Perrett (@OneTomPerrett) reported from West Molesey, England

    Huge credit to @mrjakehumphrey for his professionalism and respect on an awful day given the #Hoddle and #lcfc helicopter crash @btsport

  • EvelynBA64
    EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • THEORIGINALMB
    MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • Gazz_18
    Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • Mini_Wald3
    Sarah Walder (@Mini_Wald3) reported from Hillingdon, England

    @BTCare anyone know why my wi-do isn’t working, all of a sudden dropped out and now it’s saying I have the wrong password for my wi-fi confused. #help

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • ThatNerdWill
    Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • Ankit1910
    Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Gomshall, England

    Good to see @BTCare are consistently sub par when it comes to providing a consistent service. #btwholesalefraid #btfail #rain

  • nearle
    Nick Earle (@nearle) reported from Virginia Water, England

    @btbusinesscare. Death in family and funeral to arrange. BT biz broadband down for 3 days now and being told that it will be another week before they can fix it. 6 calls to helpline,3 promises of callbacks, zero calls received. Not cool #btbusinesscare.

  • kevinmitchell50
    kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • _littlewanders
    Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • Daz_Wallace
    Darren Wallace (@Daz_Wallace) reported from Woking, England

    @BTCare . @bt_uk @BTCare Yea there’s no known issues in my area. Just your support sucks and gives bad suggestions for fixes. Suggesting changing WiFi settings because the hub can’t connect to _your_ network doesn’t make sense and wastes time

  • RhondaFerry
    TheRhonda (@RhondaFerry) reported from Hillingdon, England

    @BTCare I looked, no info - is there another contact who can help? Care?

  • deveritt
    Dave Everitt (@deveritt) reported from Iver, England

    @BTCare Yes. Divorce forced house sale. Rental has broadband. So left contract. Nowhere to transfer too. As a teacher it's tough to have free time. Finally find new home. Told nothing can be done. BT loyalty to customer of 35 years is zero, considering reciprocating.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • danilo_brg
    danilo (@danilo_brg) reported from London, England

    @bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

  • SamGoldHR
    Sam Gold (@SamGoldHR) reported from Farnham, England

    @BTCare @BTBusiness Order placed in April. Broadband moved but problems with phone.

  • SamGoldHR
    Sam Gold (@SamGoldHR) reported from Farnham, England

    @BTCare @BTBusiness Both residential and business. Trying to move service to BTbusiness and BTresidential is now treating to cut my line off again!! I've spent hours trying to get this sorted. Running out of patience now.

  • spongedad
    Bob Fraser (@spongedad) reported from Frimley, England

    @BTCare I am having trouble resolving an incorrect bill issue, I have been promised a call back twice by your call centres with the resolution but no one calls. The payment is due to be taken by DD on 21st July. If this isn’t resolved by tomorrow I will be cancelling the DD.

  • EllaLouPow
    EllaLouise (@EllaLouPow) reported from Egham, England

    I don’t normally complain on here but @bt_uk @BTCare are by far the worst service my partner and I have ever experienced. I cannot explain how bad it has been and we still haven’t got our internet and BT Tv installed! #SoAngry #BT

  • kan3a_
    Kanza (@kan3a_) reported from Slough, England

    @BTCare Yes I have a complaint open. My broadband was cut off wrongly and I’m still without internet

  • c_cantore
    Cristiano Cantore (@c_cantore) reported from London, England

    @BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

  • Lucanesque
    That chap (@Lucanesque) reported from London, England

    @julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

  • TheRealRevK
    RevK® (@TheRealRevK) reported from Bracknell, England

    @peterbowyer @claytonpeters @BTCare @bt_uk BT are special. Don’t pay beyond date you said to cancel and stick to your guns.

  • Lefeyette1
    LEFEYETTE (@Lefeyette1) reported from Frimley, England

    Hey @BTCare when someone makes a complaint that hasn’t been resolved do you really need to send this? Line was installed wrong, you told me I had to complain to openreach as you can’t do it for me even though you’re my service provider. Why would I tell someone else to use you?

  • Aaron1OS
    Aaron Os (@Aaron1OS) reported from London, England

    @bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

  • LimehouseDan
    London Dan (@LimehouseDan) reported from London, England

    @BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

  • COS__73
    CiaránwithaC (@COS__73) reported from London, England

    @BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Guildford, England

    @BTCare Brilliant - tech turns up to fix copper fault in the line and says theres no broadband ticket - #couldntwritethis #btfail #btwholesalefraud Told him it was reported as a broadband fault. #ffs

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Guildford, England

    @BTCare I’d rather just have it working than more broken promises

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Guildford, England

    @BTCare What work WAS THAT? Why will nobody tell me what the actual problem is?! What is the specialist engineer not fixing?

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Guildford, England

    @BTCare What work WAS THAT? Why will nobody tell me what the actual problem is?! What is the specialist engineer not fixing?

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Guildford, England

    @BTCare Sure - despite it being reported on the 21st they didn’t start working on it until the 25th.. That’s a great service.

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Guildford, England

    @BTCare Other than it was reopened no. No indication of when it will be fixed. Utterly useless and impersonal service. #btfail

  • kan3a_
    Kanza (@kan3a_) reported from Slough, England

    @BTCare I haven’t made any decisions about my service. This is after phone calls from BT telling me that I’ve requested to change providers, when I didn’t. I see what you are doing.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • hovisjoe71
    Joseph Hopkins (@hovisjoe71) reported

    @btsportfootball @btsport @EuropaLeague @darrellcurrietv Two awful teams serving up awful football, accompanied with awful commentary. 👏👏

  • Signal5puzzles7
    Smokesignals (@Signal5puzzles7) reported

    @btsport @Batterseaboyvic I wish Nigel Spackman is stopped from commenting on ChelseaFC games on BTSports. He’s seriously annoying Chelsea fans with the crap that comes out of his mouth

  • Forefather2003
    AyeitsmeRog (@Forefather2003) reported

    **** I hate @btsport app, it never works when I need it! Grrrrrrr

  • joanna_clark87
    joanna (@joanna_clark87) reported

    Poor boyfriend can’t watch arsenal game tonight because @btsport customer services failed to tell us we needed an account number posted out to log into the app to watch it on the phone. Only had subscription 8 days and already grudging it! 😡

  • DannyDragzuk87
    Danny Dragz (@DannyDragzuk87) reported

    This bird on btsport is likening what Raheem sterling and other black players go through, to what women pundits get on social media for being shit at punditry! What a mess! If I had the time I'd make a thread of examples. Feel free to reply vids

  • Jarmanmark79
    Mark jarman (@Jarmanmark79) reported

    @SkyUK I do regularly....unfortunately only BT can provide (sometimes) a service at the moment. @btcare

  • Neon_Knight23
    Neon_Knight 🍺🏉 (@Neon_Knight23) reported

    @Aggerscricket @GaryLineker Well said Aggers. Gary likes moaning about poverty but he doesn’t do to bad with his £million part time job at the BBC ... add to that BTsport and walkers crisps.

  • 8Nemis8
    Michal Němeček (@8Nemis8) reported

    @ScottMartin1391 @btsportfootball @SpursOfficial @FCBarcelona @ChampionsLeague @btsport i am not celebrating it ...i am celebrating what we got from that result ... couldnt care less about poss ... but saying it was B team can only retard since their "B-team" cost much more than Tottenham´s 25 players combined

  • 2EllenBack
    Sarah Moody (@2EllenBack) reported

    @janetm1410 @KathrynMMorgan @BTCare @bt_uk That's only if you are on BT plus. They have done a DM so I have heard from them but it didn't help resolve it as they only booked me the cheaper engineer on Tues who refused to look at the broadband.

  • LordMoloch
    Darryl (@LordMoloch) reported

    @niziol666 @AlexTruica @LaLigaGav @btsport I just go on the Soccer Streams Reddit page and pick an Ace Stream one (never browser). There are loads of reliable streamers on there.