BT (British Telecom) outages and service status in Usk, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Usk, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Sep 16, 9:18 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Usk, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Abertillery, and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Wi-fi | 5 days ago |
|
Newport
|
Internet | 8 days ago |
|
Newport
|
Internet | 13 days ago |
|
Abertillery
|
Wi-fi | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Shane Reece (@ChinnyNo12) reported from Caldicot, WalesAnyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Max (@Max25143798) reported from Newport, Wales@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Darren Little (@Npteggchaser) reported from Victoria, Wales@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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James Moss (@UKEmpLawyer) reported from Allt-yr-Yn, Wales@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Shaun Porter (@srp0000) reported from Newport, WalesPremiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Moyboy (@charlesdor66408) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Fair bit of damage there Jim to soffits and fascia boards also looks like a scaffold job as well. Don't know why you have to chase up estimates?
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Choppaloppadingdong (@ScottWi28968286) reported@bt_uk want to remove landline from package, told on BT chat Ok but I have to pay £9.99 for a “Hybrid Connect” device which I don’t want or need, as a new broadband package has to be created and they must send this thing out?! I only want to cancel landline!! Anyone else had this
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T 🏴 (@mr_tjc) reported@btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.
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💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported@bt_uk WHY HAVEN’T YOU RESPONDED TO MY COMPLAINT FROM 13/8 AND NOW YOU EXPECT ME TO PAY TWO MONTHS FOR 10 DAYS SERVICE? TRULY APPALLING!!NO COMPENSATION OFFERED, A WHOLE MONTH WAITING FOR YOU TO SORT YOUR **** UPS OUT!! AND YOU EXPECT ME TO PAY!! TRULY APPALLING!! OMBUDSMAN NEXT.
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Maggie Moo. Hold the line. (@scotslassnow) reported@bt_uk your bot has asked me the same thing SEVEN times. Asks me to text ASSIST, which I do, and still repeats the same message. HELP!!!
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Sem Essessi (@SemiEssessi) reported@bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here
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Ian Robson (@GFX2001) reported@bt_uk What is the point of having different methods to Contact BT if the ONLY method that can resolve a problem is a Telephone Number you must call!
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lauren. (@cyberbeautiful) reportedWhy do you never answer the damn phone!?! @bt_uk
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Mark (@Walesguy2) reported@bt_uk Site is still down….four hours!!!