BT (British Telecom)

BT (British Telecom) Outage Report in Usk, Monmouthshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Usk, Monmouthshire, Wales 01/13/2026 00:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Usk, Monmouthshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cwmbran, Cardiff, Newbridge, Blaina and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomCwmbran Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomNewport Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • ChinnyNo12 Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • christo3574 Christo Sofianos (@christo3574) reported

    @bt_uk I made several calls and was told that there was no problem with the service. I make a complaint on Twitter and all of a sudden a ‘fault’ was found outside my property and something is being delivered by DPD today. Assuming it must be a new ONT modem as that is what is flashing.

  • hagank_hagan kim Hagan (@hagank_hagan) reported

    @bt_uk hi, I am trying to contact you but I can't speak to anyone. My neighbour is a customer and they have no working landline. My neighbours are elder and also an extremely vulnerable household due to a terminal illness.

  • Kreestoph274639 Kristophe (@Kreestoph274639) reported

    @MichaelBensonn @btsport I thought he was only coming back for a fight worth 500M but he has enough money and doesn't care about belts. Except he wants to fight Usyk for undisputed (which also apparently means nothing to him). Mind ****.

  • gingerfizzio Elaine O'Flaherty (@gingerfizzio) reported

    @bt_uk She subsequently got sent a final reminder email and her service has been cut off. Account number GB26679120 Order reference VOL013-692550787548

  • RAC20182 RAC2018 (@RAC20182) reported

    @SkySportsPL let’s see if you turn the crowd volume down today. @btsport didn’t at Leicester. #GlazersSellNow #GlazerOut

  • Notnownope Notnow :: Made in England (@Notnownope) reported

    @btsport hooray at last! I managed to get through the cancellation department to cancel my bt sport package! Reason- the adverts have gone too woke! #gowokegobroke

  • nickcauser92 Nick Causer (@nickcauser92) reported

    @MichaelBensonn @btsport Fury only said he wants the fight so quickly because he knew Usyk wouldn’t be ready in time. He’ll now claim Usyk is ducking when there was no chance he’d ever fight then. Fury is conning fans and it’s nothing new. Anyone that believes him is an idiot.

  • robb_jonny Jonny Robb (@robb_jonny) reported

    @Mac85Ry @MichaelBensonn @btsport I wouldn’t even waste bandwidth streaming it for free mate - never mind paying for it PPV. I’d rather pay for Chisora v Whyte 3

  • dymore7 dymore (@dymore7) reported

    @MichaelBensonn @btsport god damn make that fight for december!!!!!

  • daisydoll1972 andrea (@daisydoll1972) reported

    @bt_uk Still no internet or response to my previous Tweet. Been down since Friday afternoon. An ad has just been on tv for BT unbreakable internet which is laughable. Why is it taking so long to fix? Is it being fixed remotely or at an exchange near my home?