BT (British Telecom) Outage Report in Usk, Monmouthshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Chepstow, Pontypool and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Taylor
(@millymoose65) reported
@btsportfootball shut ******** up you pair of halfwits. #btsport #LEECHE #fuckoffmcmanaman
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Chappers
(@ge_chappers) reported
@btsport please fix your **** services. We pay all this money for BT sport and it won’t even load a game of football.
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Garry Higgins
(@higgs57) reported
**** u #btsport Leeds United are the home team. But poor coverage for us 🤬
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Nicola Pincham
(@Nikpincham) reported
@bt_uk customer service & support from BT is appalling, I have never experienced anything like it, they cut my original provider off & told me to use data that they would compensate!! Now they won’t!How can they get away with it? I have a bill of £2500 Please avoid this company!!
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BΛЯӨП VӨП YPƧIᄂӨП™ 🏴☠️
(@Yxllop) reported
Just happening again. Program is going on without any issues in the background, no loss of picture or sound. Why does this keep happening? @bt_uk
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Russ Brookes
(@RussBrookes1981) reported
Hi @btsport why is the feed and picture quality so poor for the Gloucester v Leicester game. Really poor to pay and not be able to get a good picture from the BT box.
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Chris Bramley
(@squasher7) reported
@LynseyHeppell @btsport Don’t know what’s more annoying Jake Humphrey or Joe Cole’s big **** coat..
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Iain M
(@RedLeics) reported
@btsportrugby @btsport your iPad and iPhone apps don’t seem to be streaming to Apple TV for me today, which is a nuisance. Is there a fix for this?
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Andy
(@bashalar) reported
@bt_uk @Ofcom @pissedconsumer I’ve tried switching my provider away from BT twice now and both times BT have forced the new provider to cancel my order? What’s going on?
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Wxssy
(@WxssyBR) reported
@JLaxiee @btsport He’s awful lad