BT (British Telecom) Outage Report in Usk, Monmouthshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Usk, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypool, Cwmbran, and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Wi-fi | 2 days ago |
|
Newport
|
Internet | 2 days ago |
|
Newport
|
Internet | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Newport
|
Internet | 5 days ago |
|
Newport
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Shane Reece (@ChinnyNo12) reported from Caldicot, WalesAnyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Darren Little (@Npteggchaser) reported from Victoria, Wales@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh (@Corona_Corona11) reported@BTCare @173Dandan And this answer is why I will never come back to BT.
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purple (@woofsaway) reported@bt_uk This does not help@people who have a residential account but a non UK Apple App Store account . There are people who have BT broadband in this circumstance plus those who are temporarily resident or travelling . How to check firmware ?
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Jon (@Jon_1875) reported@m1871e @England @bt_uk Your star boy Saka was equally as bad
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Craig P Sheppard 🇬🇧🇺🇦 Labour voting Royalist (@PCGuru07) reported@England @bt_uk Tonight England achieved nothing. The tactics were poor if not consistent. We didn't play to our players strength. Why can't we be a team that wants to win every tournament? ?
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Rob (@RobJLavery) reported@bt_uk having bother using bt mobile on the Isle of Man. I have enabled roaming on the phone but phone just reports no service. Any ideas appreciated.
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Daniel Spencer (@sp3nc3r_1986) reported@UKAirband It’s now 7 weeks and counting… my issue has still not been fixed and I’m still receiving substandard performance and customer service support. Should have stayed with @bt_uk
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Helen Clarke MBE (@helenlclarke) reportedHoping that our issue can be resolved today. Our contact remains available to take a call at any time. Not sure what happened yesterday as no call made? Come on @bt_uk please sort this out and get our landline back up and running. We need it sorting NOW!
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John Alastair Cook (@Jacalakie) reported@bt_uk Of course it is...and Margaret is STILL an extremely vulnerable 95 years old lady, living alone, with NO family - she's been your customer for over 50 yrs. It's a disgrace you treat her like this!
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Harry 🏳️🌈🌹⚫⚪ (@SCARFYYYY) reported@daddycraigdaws @England @bt_uk he was awful 😭
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Matt Jones (@M477JONES) reported@bt_uk No problem, have sent you over the details