BT (British Telecom)

BT (British Telecom) outages and service status in Usk, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Usk, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 16, 7:29 PM GMT+1.
  • 73% Internet (73%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)
  • 7% Phone (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Usk, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cwmbran, Pontypool, and Chepstow.

CityProblem TypeReport Time
Newport Internet 3 days ago
Cwmbran Internet 3 days ago
Newport Wi-fi 3 days ago
Newport Internet 5 days ago
Cwmbran Internet 6 days ago
Pontypool E-mail 7 days ago

Nearby cities with recent reports

Newport

3 recent signals

3 days ago
Cwmbran

2 recent signals

3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • ippyfuzion
    Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • Npteggchaser
    Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • Cobblerja
    JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • ChinnyNo12
    Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • GreggC_CC
    Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

  • R_Bradley_WBA
    Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Allt-yr-Yn, Wales

    @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • SamSmithHiggins
    Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • Dai_ssrs
    Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • Owen_Jenkss
    Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • BigBernie4
    Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • theRedun
    Rob (@theRedun) reported

    @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

  • Twoostep22
    Ma$joe (@Twoostep22) reported

    @bt_uk you are truly the worst company for customer service.

  • Lashes_N_Ink
    Amy Lou (@Lashes_N_Ink) reported

    @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

  • Banksie_FB5
    Gary Banks (@Banksie_FB5) reported

    Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

  • MaloneiD
    Keith (@MaloneiD) reported

    @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

  • garv25mittal
    Garv Mittal (@garv25mittal) reported

    @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately

  • RaeRubyRaeK
    RaeRubyRae (@RaeRubyRaeK) reported

    @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

  • Glo_Thienel
    Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported

    @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help

  • GloriaJudd810
    Gloria (@GloriaJudd810) reported

    @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫

  • GFX2001
    Ian Robson (@GFX2001) reported

    @bt_uk I have spent hours on the BT Website and BT Community Support systems trying to find an answer to a simple Digital Voice question? Can you connect two analogue Phones to the Green Socket on the back of the BT Hub using a two into one Phone Socket adapter?