BT (British Telecom) outages and service status in Swanmore, England

Problems in the last 24 hours in Swanmore, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanmore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanmore, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Waterlooville, Winchester, Southampton, Fareham, and Gosport.

City	Problem Type	Report Time
Portsmouth	Internet	3 days ago
Waterlooville	Phone	6 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Internet	11 days ago
Winchester	TV	17 days ago
Southampton	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Swanmore, England

Latest outage, problems and issue reports in Swanmore and nearby locations:

• 
  Primula Bond (@PrimulaBond) reported 1 minute ago from Winchester, England

  @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

• 
  Grumpy Ageing Gamer PSVR (@GamerPsvr) reported 7 minutes ago from Southampton, England

  @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

• 
  clive waller (@clivewaller) reported 7 minutes ago from Stroud, England

  Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

• 
  Dan Sharpe (@dansharpe90) reported 8 minutes ago from West End, England

  @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

• 
  AJC 🌸 (@ameliajoyclark) reported 11 minutes ago from Southampton, England

  @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

• 
  Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported 13 minutes ago from Gosport, England

  HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

• 
  Rob Jack (@JackridRob) reported 16 minutes ago from Eastleigh, England

  @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

• 
  Mark (@Mark__Eadie) reported 18 minutes ago from Fareham, England

  Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

• 
  Ben Wheeler (@bwheeler16) reported 19 minutes ago from Southampton, England

  Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

• 
  Primula Bond (@PrimulaBond) reported 20 minutes ago from Winchester, England

  @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

• 
  Saint Aidan (@aidanrudd) reported 23 minutes ago from Locks Heath, England

  @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

• 
  Chris Palmer (@chrispalmer54) reported 28 minutes ago from Havant, England

  Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

• 
  Guy Perry (@sainty76) reported 30 minutes ago from Ropley, England

  @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

• 
  Timothy Collinson (@timpaa) reported 32 minutes ago from Hill Head, England

  @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

• 
  John Samuel (@JSamuelatPlay) reported 33 minutes ago from Fair Oak, England

  @bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.

• 
  Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported 37 minutes ago from Southampton, England

  If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats

• 
  Chris Green (@ChrisGreenCG) reported 38 minutes ago from Portsmouth, England

  @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

• 
  Catherine (@C1Catherine) reported 41 minutes ago from Portsmouth, England

  @btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!

• 
  Beverly Ardabili (@Bev1975) reported 42 minutes ago from Eastleigh, England

  @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

• 
  Mark (@Mark__Eadie) reported 58 minutes ago from Fareham, England

  Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa & Millie (@LisaHewitt67) reported 5 minutes ago

  @bt_uk you don’t make it easy to be contacted and discuss an issue

• 
  Kasim (@Kasim26767212) reported 13 minutes ago

  @bt_uk Whats the customer setvice number ?

• 
  Kenta (@nemurikyosirou) reported 13 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  Paul stagg (@Staggly) reported 13 minutes ago

  @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills

• 
  Graeme Davis (@GraemeDavis) reported 13 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Alison indge (@AliIndge) reported 15 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Adam Darke (@adarkelimited) reported 16 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  Brian McBride (@brian_mcbride1) reported 16 minutes ago

  @bt_uk @simboman The BT Guides are telling me that this problem, logging into account, is a known issue and @BT_UK are working to resolve it. I note Allison Kirkby is going to retrieve the battered BT brand. Good luck Allison.

• 
  Tracy Kydd (@injuredcyclist_) reported 17 minutes ago

  @bt_uk can I get some help still waiting for my internet to be fixed since it was your engineer that some something to it outside line been a week now

• 
  bazzer (@thematrixzion) reported 19 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on