BT (British Telecom)

BT (British Telecom) Outage Report in Swanmore, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Swanmore, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Swanmore, Hampshire, England 12/01/2025 12:10

December 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanmore, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Havant, Portsmouth, Southampton, Winchester, Fareham, Petersfield, Eastleigh and Gosport.

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City Problem Type Report Time
United KingdomHavant Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Swanmore, England

Latest outage, problems and issue reports in Swanmore and nearby locations:

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • sainty76 Guy Perry (@sainty76) reported from Ropley, England

    @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Iggy999666 Ian George (@Iggy999666) reported

    @bt_uk I cannot believe you would have the cheek to call to say no update. For a issue that is supposed to be in high escalation I would have made sure I had an answer before calling

  • rikzblog Chris Rickard (@rikzblog) reported

    Hi @bt_uk - any news about the issues in Truro today? We currenlty have 50+ staff unable to work due to the current outage - no updates since reporting @ 10:30am

  • kittycash3w KittyCash3w 💚 (@kittycash3w) reported

    Trying to contact @bt_uk via phone because my Internet has just completely dropped... I was told to hang up and wait for a text so they can figure out what's wrong. I go to reply to the text and I get told I WILL BE CHARGED LOL. @bt_uk wtffff man. I want out of this contract 😭

  • TomHopkinsss tom hopkins (@TomHopkinsss) reported

    @bt_uk I just wanted to say how appalled I was by your ‘company decision’ over a complaint today. I also found it baffling how the original person I spoke too also then handled the complaint, This isn’t very impartial? A company like yourselves should be aware of TCF.

  • V_Noir Brian Harvey's driving instructor (@V_Noir) reported

    @bt_uk what's happening with your service today? Our area seems to have no supply EX2 can you clarify if and what is happening please and when this will be resolved

  • alexarm32012321 alex armstrong (@alexarm32012321) reported

    @OpenreachHelp We’ve got projects on hold because @OpenreachHelp have no idea on timescale (per @bt_uk ) and that’s the issue. We can plan for bad news but we can’t plan for no news. 3 months and counting and still in the dark.

  • petevick Pete Vickers (@petevick) reported

    @bt_uk Fact remains, our customer service is way below that of @skytv in matters like this. They were so helpful, where @Bt_uk were just so unhelpful, and unsympathetic to the situation

  • Max_Proudlock1 Max Proudlock (@Max_Proudlock1) reported

    @bt_uk hello, internet is down (orange light constantly on). I don't have a landline. Can you assist?

  • Melaniebrowder1 Melanie browder (@Melaniebrowder1) reported

    @bt_uk Good, then help me speak to a real human being, who knows what they are talking about, Just spent the last hour with someone, who has completely messed up my account!

  • spitslaveLondon PRO shoe/*FOOTBALL BOOTS CLEANER! DM 4INFO (@spitslaveLondon) reported

    @bt_uk what on earth is going on with the internet? The signal keeps dropping