BT (British Telecom)

BT (British Telecom) Outage Report in Swanmore, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Swanmore, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Swanmore, Hampshire, England 02/05/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanmore, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Gosport, Winchester, Fareham and Petersfield.

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City Problem Type Report Time
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Internet
United KingdomGosport Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Swanmore, England

Latest outage, problems and issue reports in Swanmore and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • bwheeler16 Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @codybartlettt @bt_uk Yep, ours is down too. Same postcode

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • JunquetbySolent Junquet (@JunquetbySolent) reported from Gosport, England

    @bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage

  • woodentit91 Alex Woodall (@woodentit91) reported from Southampton, England

    @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • spenaldo73 Eagle Eyes 👀 (@spenaldo73) reported from Gosport, England

    @bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting

  • chrispalmer54 Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • Bev1975 Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • robobotbotbot Robo Bot (@robobotbotbot) reported

    @bt_uk And the fix estimate just moves out about 12 hours every 8 hours.

  • Kev_J_Miller Kevin Miller (@Kev_J_Miller) reported

    @bt_uk You really do provide a terrible service, cancel engineer appointments and then close faults and claim services have been restored when they’re still not working!

  • xsuperhan 𝖍 𝖆 𝖓 𝖓 𝖆 𝖍 🍂 (@xsuperhan) reported

    @bt_uk Not ideal really. The slot is 1PM-6PM which doesn’t help things either having such an open ended time slot. Hard to try and arrange around that when I’ve said something has come up. What happens if I’m unable to attend?

  • Jay__Macfarlane Jay Macfarlane (@Jay__Macfarlane) reported

    @bt_uk Since that storm last night I have had 0.2mbps down from 40mbps, and my ping is constantly at more than 600ms. Any news on why? Has there been damage to something?

  • robobotbotbot Robo Bot (@robobotbotbot) reported

    @bt_uk any chance that someone could expand on "it's broken" for the "major incident affecting broadband" in Dorking, Surrey? After two days I am guessing you have more of a clue than that.

  • robobotbotbot Robo Bot (@robobotbotbot) reported

    @bt_uk For the number in questions that lists (now two) "Broadband -- Current Service Issue". This is entirely the point I am trying to make; not a single clue as to what kind of fault this is. Just "Broken". How do I evaluate how to respond to an outage with that level of detail?

  • dsorbs DSORBS (@dsorbs) reported

    @stokesinskeggy @bt_uk We had issues (still do a bit), and so did my dad. They ended up putting a new socket in at ours which improved things. (is yours still the original/old?) They put an extender/booster (can’t remember) in for free at my dads.

  • ij1971 Ian James (@ij1971) reported

    @bt_uk This is the problem I have, it doesn’t show within the app. I’ve explained this previously, and it’s why I needed assurance it wouldn’t renew.

  • stokesinskeggy Martin Stokes (@stokesinskeggy) reported from Boston, England

    So @bt_uk want me to connect my Ethernet cable to my devices to get faster broadband bearing in mind they guaranteed us over 60Meg when we signed up to business we are down to 20meg and drops out every now and they want to charge us for WiFi extenders 😡

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.