BT (British Telecom) Outage Report in Swanmore, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Swanmore, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Swanmore, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Portsmouth, Fareham, Petersfield, Southampton, Havant, Eastleigh and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Swanmore, England
Latest outage, problems and issue reports in Swanmore and nearby locations:
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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Timothy Collinson
(@timpaa) reported
from
Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy 🐼
(@LucyMose) reported
@bt_uk There’s nothing they can do apparently worst service I’ve ever received and completely annoyed.
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Christopher Convery
(@convery_chris) reported
@bt_uk …..perhaps there is an issue with your connection, I can send out an engineer free of charge to investigate however if the fault is at your end you will be charged a call out fee” I already know the script!
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Susan Morris
(@SuseMorris2012) reported
@bt_uk Thank you. Looks like a bigger issue so don’t want to waste an engineer appointment. Hopefully it’ll be sorted soon.
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Chris Musson
(@cwmusson) reported
Only 3 attempts required to log in to the @btsport app tonight before it decided I had a subscription. Better than previous when it took 5 attempts. @btsport seem to be attempting to provide a premium service but their app is shoddy and coverage is cheap and nasty.
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Chris Orr Copywriter/Author
(@orr_author) reported
@bt_uk Nope, nothing happened last time you responded. You failed to supply ducting, so I got it installed for £130 and then you cancel the order for no reason. You lot are simply incompetent. If there were another line installer I would kick you into touch, but the isnt.
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Andrew Lemon 🍋
(@_lemon) reported
Massively unimpressed with @bt_uk this morning - utter shambles attempting to contact customer services and no callback after disconnection when I finally got thru save for a .01sec ring back I couldn’t answer in time. Sort it out /o\
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Alastair Binnie-Lubbock 🌍💙🧡💚 .... (he/they)
(@alastairis) reported
@bt_uk I'm a new customer and the tracking on my fibre/TV box says it's estimated delivery is yesterday but it hasn't arrived. It's due to start today. Will I start paying for the services if the box hasn't arrived?
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Justice
(@Justice25224380) reported
@bt_uk (Harritcrack) on Instagram can help you recover all hacked social media and wallet account ..why not give him a try
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Doc Atherton Esq.
(@realdocatherton) reported
@bt_uk Hi! HELP! We've ordered a fibr broadband upgrade which is due on the 20th. However, we're not sure if we've added that we wanted to keep the phoneline side of things too. And I'm not sure how to sort it on your site. Can anyone help at all? Sorry!
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Muz 🔴⚪️
(@Muzza1991) reported
@CraigMealy @btsport Not bad. Will have a late one watching it tonight obvs 🍺