BT (British Telecom) Outage Report in Shepperton, Surrey, England
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The latest reports from users having issues in Shepperton come from postal codes TW17.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (13%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Shepperton, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Merton, Hammersmith, London, Wembley, Woking, Slough, Hampstead, Shepperton, Windsor, Hounslow, Fulham, Maidenhead, Southall, Guildford and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Merton |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RichieUK
(@RichieUK_TTV) reported
@JpSubmariner @BTCare I did try that but it still looked awful! On 8bit and 10bit equally - had to turn off enhanced HDMI - which meant I lost any HDR etc
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Worsley Dress Agency
(@WorsleyDress) reported
@bt_uk No fibre service for 48 hours. Getting passed from pillar to post with no update as to when the problem will be fixed. No TV and no internet. How can I work from home. It’s a joke. #BT
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Sophia Benvenuto
(@SophieClaireB) reported
@bt_uk hi BT our internet and our neighbours is down - started around 75 minute of Liverpool game. Before you ask, no we don’t have a landline to text you from, only Broadband.
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🟡 Samuel Cise
(@SamuelCise) reported
Totally unacceptable service from @bt_uk I was promised internet on 23/10 and still nothing. What’s my compensation for being unable to work with the rubbish 4G dongle you sent?! We’re in a 4G black spot!
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Howlin Mad McShooty 🐝
(@HM_McShooty) reported
hey @bt_uk You close my complaint case with the answer "We've explained our policy" when I haven't spoken to anyone nor have I received and email explaining your policy? You rip me off and then discard my complaint as if it was nothing. How can your customer service be so bad?
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Emily Williams
(@EmilyWilliams58) reported
@bt_uk Hello! Have been without Broadband now since 2nd November and have been told by your technicians that they can't get an update because openreach isn't open at the weekends- surely there is an out of hours service?! Postcode area is SE23
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CHΛRLIE™
(@Charliely0n5) reported
@bt_uk have paid for the Canelo fight twice and neither link works across any device. Been on call and chat with your team for over 2 hours today. Nothing works. No solution or refund offered despite spending - over £40 - give me a solution please!
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DB
(@Gooner1884) reported
@bt_uk This doesn’t work either, I’ve been through this several times. My complaint should’ve been escalated. I was told someone will get back to me
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Suzanne
(@Suzanne39118650) reported
@bt_uk I finally managed to get through to one of your people, having to report a non-existant fault to your automated service. I'm old enough to remember the BT tag line, "it's good to talk," it is indeed when you finally get through to a BT operative.
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Nick Kirk
(@nick_kirk2) reported
@bt_uk want to make an official complaint! My bill issue still not resolved do you honestly think I have the spare time to keep phoning you Regards ur mistakes!?! Working full time raising a family I find myself having to contact you yet again!!