BT (British Telecom)

BT (British Telecom) Outage Report in Shepperton, Surrey, England

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The latest reports from users having issues in Shepperton come from postal codes TW17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shepperton, Surrey, England 11/10/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepperton, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Uxbridge, Hammersmith, Paddington, Slough, Worcester Park, Guildford, Wandsworth, Wembley, Hampstead, Kensington, Fulham, Richmond, Hounslow and Brentford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomUxbridge Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Luke_major Luke Major (@Luke_major) reported

    Is anyone else having internet issues with @bt_uk tonight? My download speeds are so slowwwww #BTinternet #Broadband #BTBroadband

  • ToxicAngel84 Nicki 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ToxicAngel84) reported

    @bt_uk are ar*eholes, they decided to change my bill from monthly to quarterly without my knowledge and issue a bill. I called them and they said they have changed it back to monthly and to just pay my usual monthly amount.

  • sirfrost761 sirfrost76 (@sirfrost761) reported

    @parkin_lee @SkySports @btsport I switch channel just b4 the knee taking crap then switch back after, but can’t do anything about var crap & incompetent idiots controlling it

  • gr8changesticks Michael Tutton (@gr8changesticks) reported

    @bt_uk broadband outage affecting large part of Wokingham for over 24 hours now. Please provide an update as I’m currently unable to work from home, with no coffee shop alternatives open.

  • darnp77 Hi! (@darnp77) reported

    @BTCare Who do I need to get in touch with to sort out my internet speed? I have a new hub and disc but it is still an issue trying to use a laptop and watch the tv at the same time....

  • n__harris Nicola Harris (@n__harris) reported

    @bt_uk Hopefully sorted now. Fingers crossed. Your helplines are horrendously slow though.

  • darnp77 Hi! (@darnp77) reported

    @bt_uk Who do I need to get in touch with to sort out my internet speed? I have a new hub and disc but it is still an issue trying to use a laptop and watch the tv at the same time....

  • tim_clappy Tim Clappison (@tim_clappy) reported

    @bt_uk V poor still I'm afraid. Cuts out regularly and disconnects tv etc. So slow this morning unable to work from home.

  • andytwida Andrew Twidell (@andytwida) reported

    Glad I paid for the Liverpool match, this after @bt_uk decided to cancel my Sky account with no actual explanation!!!! Off to Sky I reckon

  • hv_1117 Hue (@hv_1117) reported

    @bt_uk hi, i changed my broadband package on friday 13th and was supposed to be sent a new hub the following monday. The new hub hasn’t arrived but a letter and a bag to dispose of the old one has. Could you possibly track down the whereabouts of the hub or send out a new one pls