BT (British Telecom)

BT (British Telecom) Outage Report in Shenstone, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shenstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shenstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shenstone, Staffordshire, England 03/11/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shenstone, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Burntwood, Birmingham, Tamworth, Oldbury, West Bromwich, Wednesbury, Dudley, Walsall, Bilston, Rowley Regis, Wolverhampton, Sutton Coldfield, Smethwick, Tipton and Swadlincote.

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City Problem Type Report Time
United KingdomBurntwood Wi-fi
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Shenstone, England

Latest outage, problems and issue reports in Shenstone and nearby locations:

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk If you ever try this again i'll pop down to your HQ

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk **** you. I'm leaving when the contract is up.

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @bt_uk is there a problem with the BT email app ?

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • jjbaggies1 John Jones (@jjbaggies1) reported from Mavesyn Ridware, England

    @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrsWild 🔆 ChrisWild.x (@ChrsWild) reported

    @btsport …I’ve just paid for a monthly pass - now it’s a asking me to renew my subscription as well. I am trying to get it sorted for the Manchester Derby today. It’s not working at all.

  • productconcepts juls hannibal (@productconcepts) reported

    @btsport poor service trued to purchase the monthly pass says service unavailable my contract renewal is next month safe to say I won't be renewing with you

  • Simon_R_dawson simon dawson (@Simon_R_dawson) reported

    God damn it’s on #Btsport

  • paulweaver62 Paul Weaver (@paulweaver62) reported

    @EE @bt_uk also during the months of October through to December 2022 I was promised compensation which has never been added to my account. I have had many complaints opened that I have lost count and now I am on hold to BT as I will be looking else where

  • MaxGreenpi1 MaxGreen 👩‍🌾🙋‍♀️ (@MaxGreenpi1) reported

    @1eyeinrumney @bt_uk @BTOpenreach1 Oh Nick… I feel your pain. Appalling service providers. Left us high & dry in our new offices with no phone or bb last August. CEO’s office finally got the job done after emailing and phone calls.

  • paulweaver62 Paul Weaver (@paulweaver62) reported

    @bt_uk @EE I have been a customer of Ee for many many Years I have recently brought BT broadband and have had nothing but issues since October last year going to to January 2023 in that time I have been giving 50:00 credit from a lovely man cos of the many many issues I have had

  • theboywillywray Will Wray (@theboywillywray) reported

    @bt_uk hi. I have bt sport app on my phone with my EE contract. The multi user function has stopped working. Are you able to help?

  • Jacalakie John Alastair Cook (@Jacalakie) reported

    @bt_uk once again staggering in your treatment of the elderly. Mrs Brown, 96, 50yrs a @bt_uk customer never missed a payment Now 2 days without her lifeline AND THIS IS SUPPOSEDLY a “welfare” response specifically for the old and vulnerable. It’s disgusting.

  • pauljsmith74 Paul Smith (@pauljsmith74) reported

    @symbosimbo @bt_uk Ouch I feel your pain!We’d been offered £26 for the engineer not turning up but that never got credited.Speaking to another advisor and they said they don’t offer compensation for that.Clearly seen they’ve compensated someone last night.Full of lies on the phone.

  • Georgiemay1605 Georginamay16 (@Georgiemay1605) reported

    @bt_uk shocking service, came out to fit the Wi-Fi the engineer did not set it up properly now I am left with no Wi-Fi and apparently it’s my fault because I cannot get another day off in the week (I’ve had two days off for the Wi-Fi already) they refuse to come out at weekends