Is BT (British Telecom) having an outage in Shenstone, Staffordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Shenstone, Staffordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Shenstone, Staffordshire, England

October 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (51.10%)
  • Phone (15.89%)
  • E-mail (15.65%)
  • Wi-fi (9.54%)
  • Total Blackout (4.89%)
  • TV (2.93%)

BT (British Telecom) Outage Map Near Shenstone, Staffordshire, England

BT (British Telecom) in Shenstone, Staffordshire, England Comments

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BT (British Telecom) Issues Reports Near Shenstone, Staffordshire, England

Latest outage, problems and issue reports in Shenstone, Staffordshire, England and nearby locations:
  • Davidbrad6ury
    David bradbury (@Davidbrad6ury) reported from Birmingham, England

    @BTCare Really poor service on Home Broadband - why c ant you resolve

  • lee_cutler1986
    Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

  • lee_cutler1986
    Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

  • craigieboy77
    craig grove (@craigieboy77) reported from Birmingham, England

    @mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

  • sindielouise
    Sindie. (@sindielouise) reported from Birmingham, England

    @BTCare SHIT SHIT SERVICES

  • HyndaBohdan
    Bohdan Hynda (@HyndaBohdan) reported from Birmingham, England

    @BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare I am already in a queue on my mobile, I think it’s time to move to @SkyUK... been a loyal customer for years but the simple customer retaintion from yourself is terrible.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare Nope no issues, my line is is plugged in to the main socket and my phone can make and receive calls. I would normally call your contact centre but the absolute shocking customer service I have had in the past, I would rather not.

  • richard_teraud
    Richard Teraud (@richard_teraud) reported from Halesowen, England

    @scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare am I meant to believe that it’s a conisedence that I rang up to complain about the price of broadband and now it doesn’t freaking work? Been out for a hour?!? Absolutely terrible. Someone needs to call me back right now!!

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    @btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

  • OddjobMacruna
    Steve Williams (@OddjobMacruna) reported from Woodside, England

    One set peice is all @Everton did with 11v11 and yes @Wolves didn't offer much either but @btsport @DFletcherSport and Inspector Gadget have gone on like Everton were giving us a lesson! It was a poor watch from both sides but I just hate one sided commentators! Scouse twat!

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Church Gresley, England

    @BTCare hey. I was trying to pay my bill last night and the payment kept declining. Rung my bank and the problem is your end. Any help.

  • paul_holt901
    Paul Holt (@paul_holt901) reported from Lichfield, England

    @BTCare The phone line works fine, I’ve only had minimal problems until two weeks ago now I have none existent broadband.

  • paul_holt901
    Paul Holt (@paul_holt901) reported from Lichfield, England

    @BTCare Good morning, I have had problems for nearly two weeks. An engineer attended my house on Wednesday only to tell me the problem was in the external box, I have had all the usual phone line checks online, I have heard nothing since the engineer left and I have no broadband.

  • bexa_rose12
    Rebecca Tranter (@bexa_rose12) reported from Wolverhampton, England

    @bt_uk @BTCare Someone told my mum he would ring back today to sort an ongoing fault we’ve been dealing with regarding our wifi hub, and your help desk has been useless. No closer to sorting the problem and it’s already charged us over £100 for wifi we haven’t used.

  • NearLegalJones
    H (@NearLegalJones) reported from Brierley Hill, England

    @BTCare please could you sort out a complaint for me? Managed to get cut off half way through a call to an overseas call centre and now on hold again.

  • OddjobMacruna
    Steve Williams (@OddjobMacruna) reported from Brierley Hill, England

    @btsport @BT Why bother recording a programme when the previous one over runs? I recorded True Grit that aired straight after the Speedway Grand Prix and it recorded only half an hour? You're quick enough upping prices but can't solve a little issue like this! PATHETIC!

  • brummie1984
    Zoe Hanson ??????? (@brummie1984) reported from Birmingham, England

    @BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

  • wfcbanksy
    Mark Banks ??????? (@wfcbanksy) reported from Aldridge, England

    @saddler_andy @bt_uk @BTCare Mate my Mom had this for about 4 days, she had to have a new router, hate to be bearer of bad news

  • Vinny_Banks
    Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @EddCooke1 @BTCare Had so much shit with them for about 4 years. Complete disgrace. Total incompetence as a company. The customer service was borderline embarrassing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • tabrx
    tim brookes (@tabrx) reported

    @btsport sort your sound issues out, sick of Norman Collier rugby, useless

  • sidcelery
    Sid Celery (@sidcelery) reported

    @BTCare Go **** yourselves. It's either reliable or it's not. And it's not. The end. Bye

  • DJLeGoff1
    D J Le Goff (@DJLeGoff1) reported

    @BTCare I have put in a complaint which will have 56 day turnaround. I've spoken to 5 different people been hung up on twice. We'll see if it's resolved...if you charge me on my next bill for your error. If not resolved then Of com will contacted. Now having a flare due to the stress.

  • dannyduncs
    Dan Duncan (@dannyduncs) reported

    @btsportrugby @btsport This boy is so frustrating, so talented but can’t help himself from doing stupid shit

  • LawsonSallyann
    Sallyann LD (@LawsonSallyann) reported

    @BTCare @Ofcom @MoneySavingExp I complained in July after constant poor service. Call waiting time unacceptable and no resolution. Gave up trying again as my mother is ill and that clearly took priority. Complaint is registered & will take to @Ofcom as you have to train your people to be honest

  • willl2345
    William (@willl2345) reported

    @BTCare @Ramsay59 Someone on bt support forum also got a email like that saying that bt are closing some old email address and they're email address will stop working after 7th of April unless they link it to they're broadband account here's screen shot of the post

  • crack_the_king
    K.K.B ✊ (@crack_the_king) reported

    Tony Martial came from France French press said he had no chance 50 million down the drain Tony Martial scores again 🎶🎶🎶💕💕💕 @ManUtd @AnthonyMartial @btsport @SkySportsPL

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare As I said, I intend to. But given what I have been learning about BT in recent days with the help of certain legal smresources, I think it is very much in the public interest to ensure other potential victims of BT’s abuse should get to hear about my experiences.

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported

    @BTCare It's still off. Can't watch any of those extra channels I signed up for. Ah well. let's hope this 4th engineer can fix it.

  • paul__baker
    paulbaker (@paul__baker) reported

    @BTCare Hi. Still not working in Belguim.