Is BT (British Telecom) having an outage in Shenstone, Staffordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Shenstone, Staffordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Shenstone, Staffordshire, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (50.26%)
  • Phone (27.79%)
  • Wi-fi (8.58%)
  • E-mail (6.69%)
  • TV (3.43%)
  • Total Blackout (3.26%)

BT (British Telecom) Outage Map Near Shenstone, Staffordshire, England

The most recent outage reports and issues originated from Walsall, Coleshill, Birmingham, Wednesbury, Wolverhampton, Stafford, Burton upon Trent, Tamworth, Brierley Hill and Burntwood.

BT (British Telecom) in Shenstone, Staffordshire, England Comments

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BT (British Telecom) Issues Reports Near Shenstone, Staffordshire, England

Latest outage, problems and issue reports in Shenstone, Staffordshire, England and nearby locations:
  • richardjohn1987
    Rich (@richardjohn1987) reported from Birmingham, England

    @BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

  • simonhindley76
    Simon hindley (@simonhindley76) reported from Burton upon Trent, England

    @BTCare The speed test to hub was ok, it was hub to device that was around 4, all the devices in the house are really slow

  • Michael_A_Hayes
    Michael Allan Hayes (@Michael_A_Hayes) reported from Stafford, England

    @btbusinesscare Going around in circles trying to escalate. Phone line failing is just the start of the problem on the business account. HELP!

  • DJVillan
    DJ Villan ♿🎙 (@DJVillan) reported from Birmingham, England

    @petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

  • CFOESFRS
    Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

  • CFOESFRS
    Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

  • LYelland_90
    LouisYelland7 (@LYelland_90) reported from Burton upon Trent, England

    @btsport if you're gonna show the champions league at least show it properly, loading screen freezing on most of your games on the match choice, really shoddy service #SortItOut

  • corbettcollins
    Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

  • Davidbrad6ury
    David bradbury (@Davidbrad6ury) reported from Birmingham, England

    @BTCare Really poor service on Home Broadband - why c ant you resolve

  • lee_cutler1986
    Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

  • lee_cutler1986
    Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

  • craigieboy77
    craig grove (@craigieboy77) reported from Birmingham, England

    @mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

  • sindielouise
    Sindie. (@sindielouise) reported from Birmingham, England

    @BTCare SHIT SHIT SERVICES

  • HyndaBohdan
    Bohdan Hynda (@HyndaBohdan) reported from Birmingham, England

    @BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare I am already in a queue on my mobile, I think it’s time to move to @SkyUK... been a loyal customer for years but the simple customer retaintion from yourself is terrible.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare Nope no issues, my line is is plugged in to the main socket and my phone can make and receive calls. I would normally call your contact centre but the absolute shocking customer service I have had in the past, I would rather not.

  • richard_teraud
    Richard Teraud (@richard_teraud) reported from Halesowen, England

    @scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare am I meant to believe that it’s a conisedence that I rang up to complain about the price of broadband and now it doesn’t freaking work? Been out for a hour?!? Absolutely terrible. Someone needs to call me back right now!!

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    @btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

  • OddjobMacruna
    Steve Williams (@OddjobMacruna) reported from Woodside, England

    One set peice is all @Everton did with 11v11 and yes @Wolves didn't offer much either but @btsport @DFletcherSport and Inspector Gadget have gone on like Everton were giving us a lesson! It was a poor watch from both sides but I just hate one sided commentators! Scouse twat!

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Church Gresley, England

    @BTCare hey. I was trying to pay my bill last night and the payment kept declining. Rung my bank and the problem is your end. Any help.

  • paul_holt901
    Paul Holt (@paul_holt901) reported from Lichfield, England

    @BTCare The phone line works fine, I’ve only had minimal problems until two weeks ago now I have none existent broadband.

  • paul_holt901
    Paul Holt (@paul_holt901) reported from Lichfield, England

    @BTCare Good morning, I have had problems for nearly two weeks. An engineer attended my house on Wednesday only to tell me the problem was in the external box, I have had all the usual phone line checks online, I have heard nothing since the engineer left and I have no broadband.

  • bexa_rose12
    Rebecca Tranter (@bexa_rose12) reported from Wolverhampton, England

    @bt_uk @BTCare Someone told my mum he would ring back today to sort an ongoing fault we’ve been dealing with regarding our wifi hub, and your help desk has been useless. No closer to sorting the problem and it’s already charged us over £100 for wifi we haven’t used.

  • NearLegalJones
    H (@NearLegalJones) reported from Brierley Hill, England

    @BTCare please could you sort out a complaint for me? Managed to get cut off half way through a call to an overseas call centre and now on hold again.

  • OddjobMacruna
    Steve Williams (@OddjobMacruna) reported from Brierley Hill, England

    @btsport @BT Why bother recording a programme when the previous one over runs? I recorded True Grit that aired straight after the Speedway Grand Prix and it recorded only half an hour? You're quick enough upping prices but can't solve a little issue like this! PATHETIC!

  • brummie1984
    Zoe Hanson ??????? (@brummie1984) reported from Birmingham, England

    @BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

  • wfcbanksy
    Mark Banks ??????? (@wfcbanksy) reported from Aldridge, England

    @saddler_andy @bt_uk @BTCare Mate my Mom had this for about 4 days, she had to have a new router, hate to be bearer of bad news

  • Vinny_Banks
    Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @EddCooke1 @BTCare Had so much shit with them for about 4 years. Complete disgrace. Total incompetence as a company. The customer service was borderline embarrassing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • hovisjoe71
    Joseph Hopkins (@hovisjoe71) reported

    @btsportfootball @btsport @EuropaLeague @darrellcurrietv Two awful teams serving up awful football, accompanied with awful commentary. 👏👏

  • Signal5puzzles7
    Smokesignals (@Signal5puzzles7) reported

    @btsport @Batterseaboyvic I wish Nigel Spackman is stopped from commenting on ChelseaFC games on BTSports. He’s seriously annoying Chelsea fans with the crap that comes out of his mouth

  • Forefather2003
    AyeitsmeRog (@Forefather2003) reported

    **** I hate @btsport app, it never works when I need it! Grrrrrrr

  • joanna_clark87
    joanna (@joanna_clark87) reported

    Poor boyfriend can’t watch arsenal game tonight because @btsport customer services failed to tell us we needed an account number posted out to log into the app to watch it on the phone. Only had subscription 8 days and already grudging it! 😡

  • DannyDragzuk87
    Danny Dragz (@DannyDragzuk87) reported

    This bird on btsport is likening what Raheem sterling and other black players go through, to what women pundits get on social media for being shit at punditry! What a mess! If I had the time I'd make a thread of examples. Feel free to reply vids

  • Jarmanmark79
    Mark jarman (@Jarmanmark79) reported

    @SkyUK I do regularly....unfortunately only BT can provide (sometimes) a service at the moment. @btcare

  • Neon_Knight23
    Neon_Knight 🍺🏉 (@Neon_Knight23) reported

    @Aggerscricket @GaryLineker Well said Aggers. Gary likes moaning about poverty but he doesn’t do to bad with his £million part time job at the BBC ... add to that BTsport and walkers crisps.

  • 8Nemis8
    Michal Němeček (@8Nemis8) reported

    @ScottMartin1391 @btsportfootball @SpursOfficial @FCBarcelona @ChampionsLeague @btsport i am not celebrating it ...i am celebrating what we got from that result ... couldnt care less about poss ... but saying it was B team can only retard since their "B-team" cost much more than Tottenham´s 25 players combined

  • 2EllenBack
    Sarah Moody (@2EllenBack) reported

    @janetm1410 @KathrynMMorgan @BTCare @bt_uk That's only if you are on BT plus. They have done a DM so I have heard from them but it didn't help resolve it as they only booked me the cheaper engineer on Tues who refused to look at the broadband.

  • LordMoloch
    Darryl (@LordMoloch) reported

    @niziol666 @AlexTruica @LaLigaGav @btsport I just go on the Soccer Streams Reddit page and pick an Ace Stream one (never browser). There are loads of reliable streamers on there.