BT (British Telecom)

BT (British Telecom) Outage Report in Rainham, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rainham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rainham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rainham, Kent, England 11/21/2024 19:00

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rainham, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Gravesend, Maidstone, Canvey Island, Aylesford, Sheerness, Rochester, Gillingham, Grays, West Malling, Sittingbourne, Rainham and Tilbury.

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City Problem Type Report Time
United KingdomChatham Internet
United KingdomGravesend Internet
United KingdomMaidstone Internet
United KingdomMaidstone Internet
United KingdomGravesend Internet
United KingdomGravesend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rainham, England

Latest outage, problems and issue reports in Rainham and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • melntone1 Mel (@melntone1) reported

    @bt_uk absolutely useless. NO CUSTOMER SERVICE. Been trying to cancel a contract for 2 weeks - no call back, no response from emails and no body answering phones - terrible & disgusting.

  • rawr_burrito Harri (@rawr_burrito) reported

    @Andicurrie @bt_uk BT customer support told me there was nothing wrong with our phone line, i said umm yes there is that’s why I’m phoning you on my mobile because you can’t hear anything on the landline except interference 🙄

  • MadMike123 michael leather (@MadMike123) reported

    Is there an award for the worst customer service experience, combined with obfuscation, procrastination and incompetence @bt_uk @WeAreOpenreach if not there should be. What makes it worse is that the people who actually have to deal with the customers are great!

  • sashashakila 🇺🇬 #UGANDAISBLEEDING (@sashashakila) reported

    @bt_uk my household pays for 3 months for our internet and phone but why has our connection been unstable for months. i cannot take it anymore. 😩

  • grahameylagroin Graham (@grahameylagroin) reported

    @Andicurrie @bt_uk This is sounding like reason to terminate the contract to me

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • MissZoeO Zoe Oldroyd (@MissZoeO) reported

    Really don't recommend @bt_uk they will cancel your order when they can't forfill the order and not tell you so they don't have to auto compensate #useless

  • Snappersnap Matt (@Snappersnap) reported

    @bt_uk 24.99pm but if we can't fix your broadband problem in 30-days will give you £20 back you really must think your customers are the most stupid people in the world

  • jimbopratt jim pratt (@jimbopratt) reported

    @bt_uk is down massive disconect in south east england

  • jackm1892 Jack (@jackm1892) reported

    @bt_uk Internet was meant to connect yesterday it hasn’t. Been on hold twice combining over an hour. Absolutely horrific service.