BT (British Telecom)

BT (British Telecom) Outage Report in Plumstead, Greater London, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Plumstead come from postal codes SE18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Plumstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Plumstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Plumstead, Greater London, England 04/02/2025 02:50

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Plumstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Lewisham, Carshalton, City of Westminster, Hackney, Southwark, Bermondsey, Paddington, Leyton, Kensington, Islington, Camden Town, Harringay and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomCarshalton Internet
United KingdomLondon E-mail
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Plumstead, England

Latest outage, problems and issue reports in Plumstead and nearby locations:

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesFenton14 James Fenton (@JamesFenton14) reported

    @bt_uk having problems with alibi channel

  • aebarbour -on a beach- (@aebarbour) reported

    @bt_uk @bt_uk Having looked into this in more detail it seems that the mobile provider I currently use is not relevant, as this solution is a standalone BT Broadband / EE Mobile offering. Is my understanding correct? A response would be appreciated.

  • HelenMaryPike 🎶 #WelcomeToTheBrexit , we got fun and games! 🎶 (@HelenMaryPike) reported

    @bt_uk The issue is that BT doesn't think we great unwashed in the countryside are worthy of proper service, even though we pay for it. It's been an issue for a decade and there's never been any improvement. NG32 is my postcode.

  • AndrewD1553 Andrew Douglas (@AndrewD1553) reported

    @bt_uk If I move house - inside contract - but you can’t offer the same speed at my new address, do I continue to pay the old (higher) price, or will you be able to move down to the fastest available at new address (at the lower price)?

  • Alibaabra Alison Stacey (@Alibaabra) reported

    @bt_uk Hi there, this is the fourth day in a row an engineer appointment was missed with no notice. I was told by someone on the connections team that you would phone me back today at 12.30pm at the latest today and still nothing. HELP! Please make this saga end.

  • stevva Steve Smith (@stevva) reported

    @SkyHelpTeam Can you not activate my broadband today? This is obviously @bt_uk 's fault as they have admitted but this is very inconvenient, plus I am still paying #BT for a service.

  • erichearn Eric Hearn is still #NotMovingOn (@erichearn) reported

    @bt_uk Mostly resolved. 45 mins on web chat and 35 mins on phone to resolve one of two simple issues. Several staff seemed happy to have 'got rid of me'.

  • sean_esq55 SeentyG (@sean_esq55) reported

    @btsport I beg you ask Peter Walton why Luiz was a red and Dias a yellow for the same offence, or will he cynically close ranks again to protect the old boys network.

  • MrWayneThompson Wayne Thompson (@MrWayneThompson) reported

    @bt_uk Not what I was told today nor on the letter. Also y do BT have no record of actually sending the letter. Nothing adds up other than money going early. Plus that is 4 days prior not 3. No confusion. The man told me it was an error & apologised but that don't help my 75 yr old mom.

  • awildtom tommm (@awildtom) reported

    Hi @btsport why ******** won’t it let me activate my account to get my benefits through EE 😒😒😒