BT (British Telecom)

BT (British Telecom) Outage Report in Thamesmead, Greater London, England

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The latest reports from users having issues in Thamesmead come from postal codes SE28.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thamesmead, Greater London, England 11/04/2024 22:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thamesmead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, London, Bermondsey, Manor Park, Islington, Southwark, Chingford, Chigwell, Croydon, Woolwich, Ilford, Camden Town, City of Westminster, Coldblow and Harringay.

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City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomBermondsey Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomManor Park Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shawncarr0286 AHairyHamburger (@Shawncarr0286) reported

    @Cullercoats11 @SkySports @btsport I'm doing the same soon also. Even soccer Saturday is ******* awful now imo. Plus what's going on with us makes it feel a waste of money.

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • dancelightning Dancing bunny hugger, loving fresh air 🕷 ⭐ 3.5% (@dancelightning) reported

    @steffsheppard89 @bt_uk 45Mbps isn't too bad. You've got a really good deal there and would still be good even with the annual inflation rises. Have you looked at the Halo 3 prices? Yikes, they're high for not a lot more than you already get.

  • plowsun Dr D P (@plowsun) reported

    @bt_uk No Internet this evening. Normal speed around 2MB per second. Zero this evening and yesterday. Just the usual atrocious service from BT. When are you going to do something about fibre for rural areas? What are you going to do about my zero speed? £40 per month, for what?

  • jamesboag jamesboag (@jamesboag) reported

    @bt_uk Adam Crozier REALLY ! Will we now be prosecuted for using our phones. a leader like Crozier should never be in a position of power ever again #BASTARDS

  • steven_metcalfe Steve 👽 (@steven_metcalfe) reported

    @Cullercoats11 @SkySports @btsport I don't watch much prem football. The one thing I did used to like is soccer Saturday buts thats gone down the pan after its 'change of direction'. I would be stunned if Jeff doesn't quit soon (just looks bored). I'm as near to cancelling as I've ever been.

  • keithgreenoak Keith Greenoak (@keithgreenoak) reported

    The @bt_uk saga continues. Got my kit and an email that tells me to switch on the openreach fibre modem in my house. Only problem being I don’t have one, it’s just a wire with black tape on it…

  • czoyl Colin (@czoyl) reported

    @bt_uk Msg from BT saying the “latest testing shows the line is ok”. I cannot explain the problem because the automated system will only recognise key words! The connections are left open to the elements so when it rains several homes will be affected.

  • HealthyHoodini Big Man Healthy Hoodini (@HealthyHoodini) reported

    @bt_uk sort ur **** out, im having a rough time, and i want to watch netflix at 2am but no the wifi went down

  • LordPaglesham BT Broadband help (@LordPaglesham) reported

    @chrxsk @bt_uk WTF you going on about?