BT (British Telecom) Outage Report in Thamesmead, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Thamesmead come from postal codes SE28.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesmead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Dartford, London, Ilford, City of Westminster, Tower Hamlets, Lewisham, Harringay, Streatham, Tottenham, Bermondsey, Welling, Blackheath, Croydon, Dagenham and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Rosemary
(@SarahRosemary3) reported
@DavidTYork @bt_uk We've just changed over to Star Link ( Elon Musk's) We tried every other provider - all poor
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.:ISHY:.
(@I_S_H_Y_) reported
@bt_uk Why do your staff hangup calls? Been on hold twice for well over 25mins for some idiot who’s probably working from home, who can’t be bothered answering calls to just hang up. Really frustrating
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Chris Taylor
(@chrisjontaylor) reported
@bt_uk what should’ve been a simple broadband upgrade & add on tv after cancelling Sky has been poor customer experience. Had a fault for a month, called BT every day about it & had 4 engineers not show up so still not fixed. Hybrid EE is poor as unable to watch BT tv package
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Laura Seymour
(@therealloubags) reported
@bt_uk hiya how do I add my free 6 months subscription to our account? Just moved back to BT. Add Britbox is not is available on My BT. Our old account number is the lead account number & I can only see the bill for the new account. Please help.
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Sally Jiggles 3.5 % 💙 🇪🇺
(@SallyJiggles) reported
@DavidTYork @bt_uk If BT offers it, I usually find those who use BTs network should. Maybe try the bigger providers own website, such as Sky.
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BlissfulGooner🔴⚪
(@BlissfulGooner) reported
Anybody else having problems with there @bt_uk Internet
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Sam Reeves
(@SamReevesArt) reported
@abigbat @virginmedia @bt_uk I had a similar problem in the States. Took a month for the installer to show up only for him to say there was a tree blocking the point-to-point.
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Declan Byrne
(@DeclanS_Byrne) reported
@bt_uk we've just received a letter saying we are being 'upgraded' to Digital Voice. Except it's not an upgrade at all, as we lose the ability to call emergency services if your dodgy broadband goes down. I'm amazed this is being allowed. Can we say no to this dodgy switchover?
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Jude Brimble-Rainbow
(@MichealsEllen) reported
@bt_uk When will I get my landline service back? Its been a week now.
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Robin
(@RobinHood2022) reported
@bt_uk anyone seeking a new broadband provider AVOID #BT AT ALL COSTS!!!! They have zero customer service, inflated prices and treat people like s**t. Go anywhere but BT to save yourselves time and costs #shitservice #avoidBT @itvMLshow