BT (British Telecom)

BT (British Telecom) Outage Report in Thamesmead, Greater London, England

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The latest reports from users having issues in Thamesmead come from postal codes SE28.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thamesmead, Greater London, England 01/22/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thamesmead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Streatham, Walthamstow, London, Bermondsey, Islington, Croydon, City of Westminster, Harringay, Hackney, Enfield Town, Tower Hamlets, Brentwood, Lewisham, East Ham and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomStreatham Wi-fi
United KingdomWalthamstow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBermondsey Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • helen_hancox Helen Hancox (@helen_hancox) reported

    @bt_uk Yes they are in a contract but when it was taken out my mum didn’t know Dad was going to deteriorate so rapidly. Mum tried to cancel today

  • Fairzo57 Graham Fairs 💙 (@Fairzo57) reported

    @Stewchat @LancasterJane13 @bt_uk We switched to Plusnet a few months ago. After an initial problem it's been fine, and fast.

  • foster_n1ck Nick Foster (@foster_n1ck) reported

    @bt_uk Could you explain the issue please?

  • Sandanista Bob P (@Sandanista) reported

    @bt_uk Done and promise not to... if I dont trust an email I check with a hover over any links... but the obvious error in that one is saying BT were giving me a refund! (never happens LOL ;-))) ) - I'll get my coat!!

  • Stewchat Stewart 📖✒ (@Stewchat) reported

    @LancasterJane13 @bt_uk Its always the same Jane, they have not improved customer services one jot in the last 10 years. Everything ends up as an official complaint rather than keeping customers informed.

  • lets_reset Reset (@lets_reset) reported

    Hello @bt_uk - when moving home, we ordered your 900MBit Halo 3+ broadband to our new home, being promised that it is "available". We are both relying on internet for our work. Now you want to take "a few weeks" before you send an engineer. Not acceptable, is it? We need help.

  • Charles_Sellers Charles Sellers (@Charles_Sellers) reported

    Houston I have a problem. Broadband speed of 0.07mps download and 0.03mps upload. @bt_uk help via Newcastle office extremely helpful with new kit being sent overnight. In the meantime I'm off to buy some stamps from the @PostOffice if I can remember where it is 🙄 #technology

  • samskeates Samantha Skeates (@samskeates) reported

    @bt_uk crap!!!!!!! Router keeps going red so have to switch on then off. Watch netflix for 10mins. Then goes off again. Get a grip😡😡😡

  • SaffireHaze JoJo Bean Easter (@SaffireHaze) reported

    @bt_uk 48 hours to fix it! Leaving doorbells disconnected! Seriously Unacceptable!

  • eirn72 Ian (@eirn72) reported

    @BadWilf @bt_uk It might be a wider problem, my broadband with a different provider has been very intermittent today