BT (British Telecom) Outage Report in Merstham, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Streatham, London, Croydon, Mitcham, Epsom, Carshalton, Purley, Worcester Park, Walton-on-Thames, Teddington, Surbiton, Orpington, Crawley, Thornton Heath and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 Streatham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Hancox
(@helen_hancox) reported
@bt_uk Yes they are in a contract but when it was taken out my mum didn’t know Dad was going to deteriorate so rapidly. Mum tried to cancel today
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Graham Fairs 💙
(@Fairzo57) reported
@Stewchat @LancasterJane13 @bt_uk We switched to Plusnet a few months ago. After an initial problem it's been fine, and fast.
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Nick Foster
(@foster_n1ck) reported
@bt_uk Could you explain the issue please?
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Bob P
(@Sandanista) reported
@bt_uk Done and promise not to... if I dont trust an email I check with a hover over any links... but the obvious error in that one is saying BT were giving me a refund! (never happens LOL ;-))) ) - I'll get my coat!!
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Stewart 📖✒
(@Stewchat) reported
@LancasterJane13 @bt_uk Its always the same Jane, they have not improved customer services one jot in the last 10 years. Everything ends up as an official complaint rather than keeping customers informed.
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Reset
(@lets_reset) reported
Hello @bt_uk - when moving home, we ordered your 900MBit Halo 3+ broadband to our new home, being promised that it is "available". We are both relying on internet for our work. Now you want to take "a few weeks" before you send an engineer. Not acceptable, is it? We need help.
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Charles Sellers
(@Charles_Sellers) reported
Houston I have a problem. Broadband speed of 0.07mps download and 0.03mps upload. @bt_uk help via Newcastle office extremely helpful with new kit being sent overnight. In the meantime I'm off to buy some stamps from the @PostOffice if I can remember where it is 🙄 #technology
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Samantha Skeates
(@samskeates) reported
@bt_uk crap!!!!!!! Router keeps going red so have to switch on then off. Watch netflix for 10mins. Then goes off again. Get a grip😡😡😡
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JoJo Bean Easter
(@SaffireHaze) reported
@bt_uk 48 hours to fix it! Leaving doorbells disconnected! Seriously Unacceptable!
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Ian
(@eirn72) reported
@BadWilf @bt_uk It might be a wider problem, my broadband with a different provider has been very intermittent today