BT (British Telecom)

BT (British Telecom) Outage Report in Jarrow, South Tyneside, England

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The latest reports from users having issues in Jarrow come from postal codes NE32.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Jarrow, South Tyneside, England 01/13/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Jarrow, South Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Gateshead, Newcastle upon Tyne, Chester-le-Street, Hebburn, Jarrow, Washington, Cramlington, Blyth, Seaham, South Shields and Stanley.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Wi-fi
United KingdomChester-le-Street Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RoGeRpAsH91 RoGeRpAsH (@RoGeRpAsH91) reported

    @bt_uk your app is so terrible only person using my account but I have too many streams open fix your ******* **** man

  • MatthewHoneyma9 Matty O'Toole🇺🇦 (@MatthewHoneyma9) reported

    @bt_uk Thanks Catherine. That's why I'm complaining. I've done that over the past two weeks and the alerts are not working. They are working on your regular HD channels, which says to me that it isn't a software issue on my box (all updates are installed) and....

  • JillStuart17 Jill Stuart (@JillStuart17) reported

    @btbusinesscare As this happened some years ago there is no need to look into it further. You did cancel the bill eventually so I did not have to pay it but it was a stressful time.

  • davidcavanagh4 david cavanagh (@davidcavanagh4) reported

    What is wrong with @btsport ? 2 weeks ago i logged in on the BTSports app, everything was fine,watched the match without any problems, this week how ever (Tuesday the 3rd, i went to log in to watch the Villarreal v Liverpool match and it kept saying i typed the wrong details.

  • KatWinchester Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • rphockley Hockers (@rphockley) reported

    @fullback03 @btsport Still amazes me that they played about 3 minutes of injury time after what should have been the last kick of the game. Wtf was that about??

  • nikhalton Nik Halton (@nikhalton) reported

    @NathanL68388590 @btsportfootball @btsport aah, sorry. Busy day and always seem to assume the worst of twitter responses. Good shout, my bad!

  • rogerkeith1 Roger Keith Walsh 🔶💙 (@rogerkeith1) reported

    @bt_uk I am a BT Infinity and BT TV we have no broadband and no BT TV signal what happening Southborough Tunbridge Wells

  • Chloema57030819 Chloe may Xx (@Chloema57030819) reported

    @bt_uk how long till back on? Been down since 7am this morning.

  • sue_gherkins Tsaamb (@sue_gherkins) reported

    @bt_uk Had a guy at my door today claiming to be an agent for BT and Money Expert. Your scam team weren’t convinced he was legit but said they’d get back to me in an hour before the guy came back, but never did. I turned him away but want to know if I just denied a good deal.