BT (British Telecom)

BT (British Telecom) Outage Report in Jarrow, South Tyneside, England

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The latest reports from users having issues in Jarrow come from postal codes NE32.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Jarrow, South Tyneside, England 01/02/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Jarrow, South Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Jarrow, Washington, Gateshead, Chester-le-Street, Cramlington, Hebburn, Blyth, Seaham, South Shields and Stanley.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomJarrow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mmcampbell1991 Martin Campbell (@mmcampbell1991) reported

    @bt_uk nothing but constant drop outs and unstable connection. Looking online only way to improve is to buy a £100 set of booster discs? Must be some other solution, anything you can do?

  • LFCforLife11 Jen (@LFCforLife11) reported

    @bt_uk That doesn't help us now, you need to state this before people apply!

  • Strippin Sam Thorne (@Strippin) reported

    Hey @btbusinesscare my line has been down since Monday and for the 2nd day in a row I've been on hold for 3 hours are we good?

  • macmanlfc Ady Lynch (@macmanlfc) reported

    @ZAGKAG1811 @btsport This all started with the breakaway Premier League in 1992 when they stopped giving money to the EFL, wanted all the years money fir themselves so gave tv companies carte blanche to make us travel at stupid times on stupid days

  • rollerjames2 RollerJames (@rollerjames2) reported

    @Strippin @btbusinesscare Check your contract with BT to see if you have an SLA service level agreement, if they are not sticking to that then you can get loss of earnings

  • Mossy55018 Gary Moss (@Mossy55018) reported

    @bt_uk here to help... You are rude inflexible and have just lost a customer of 30 years. Beware of the digital voice phone line scam. Off to sky we go

  • LukePlayzzz11 LukePlayzz (@LukePlayzzz11) reported

    @bt_uk Hi the issue got resolved after i restarted all the routers Thanks for the reply tho

  • Holarious Holly Liddard (@Holarious) reported

    @bt_uk hi. I have received a digital voice handset in the post but I dont appear to have the service set up. thanks

  • PaulineMoran55 Pauline Moran (@PaulineMoran55) reported

    @bt_uk & again another failed promise from BT, no Internet & a terminally I'll woman left again with no WiFi for her call button, time to hang your heads in shame.

  • lerchorinyo Darren Jenkins (@lerchorinyo) reported

    @bt_uk Also BT call protect doesn't work with mobile phones. I'm getting 2 or 3 every day. Imagine the amount of old people getting taken in by the scammers. DO SOMETHING ABOUT IT!