BT (British Telecom) Outage Report in Jarrow, South Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Jarrow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Jarrow, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, South Shields, Gateshead, Blaydon-on-Tyne, Hebburn, Washington, Sunderland, Ryton, Cramlington, Stanley, Blyth, Whitley Bay and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Jarrow, England
Latest outage, problems and issue reports in Jarrow and nearby locations:
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Noel Slevin
(@Slevatron) reported
@bt_uk sorry i thought you meant what browser was I trying to get through to live hat on. The email with BT email is happening via the email client on my iPhone. It started it last week and it logs me out every few minutes. I've used it for years and it's never happened before.
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alice
(@alicem92) reported
Just been told people are having issues with large screen on bt sport was told to cast through Google chrome casting and wasn't told you need a device that costs 30 pound 🤬 #ee #btsport
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Daniel O'Brien
(@DanielO09122123) reported
Yo @bt_uk can you tell your customer service guy who has left us on hold for the past 15 mins to hurry up. Has he gone to lunch FFS
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James W
(@JamesSuitsVox) reported
@bt_uk Thx Martin - 7 weeks for activation date, 12 hrs on the phone, BT attempted to send an emergency 4g mini hub out not 1, not 2, but 3! times and all I’ve received is a sim that doesn’t work, BS and lies from your customer ‘service’ team. I’ll not hold my breath for a call back.
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Andrew Moscow
(@moscow77) reported
@bt_uk hi, my elderly parents have been with you over 15years for their internet. They have just moved house. You upsold them onto Halo 2 fibre optic. It can’t be fitted at their bungalow. They want to move back to their Halo 1 contract and you are refusing. Appalling service.
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Nathan Moffett
(@Nate_Moff) reported
20mins into a phone call to cancel my broadband with @bt_uk and still yet to speak to someone. Contract has run out. No notification of this. Been charged significantly more this month. AND a phone call is the only way to cancel the contract? Money grabbers 😡
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🎩the_magician 🪄
(@Kirit_Virdee) reported
@bt_uk And you supposed to help me? This is the worse customer experience I have ever experienced. Why the hell does it take 7 bloody months. I've had 8 openreach engineers who come and smoke drugs outside my property and then walk off as they are contractors and can't be bothered.
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Andrew Moscow
(@moscow77) reported
@bt_uk This is useless. How do they escalate this to a manager to call them today? You are threatening them with deleting their email address if they want to switch back to a lesser service.
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Phil Fletcher
(@philfletchx) reported
@bt_uk Does BT really have a customer service department? I have been ringing 0800 145 6789 for the last 39 minutes and am still optimistic to be able to speak to someone.
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Simon Barnes
(@SimetimeB) reported
@bt_uk It's apparently in hand - however, after four days of two hour phonically and a lack of honesty I'm very frustrated that i'm still without service.