Is BT (British Telecom) having an outage in Horsted Keynes, West Sussex, England?

Enforced non-digital Christmas with no #broadband #internet due to #BT and their usual level of rubbish service @BT_UK @BTCare

@BTCare Yes it has been gradually getting worse and we have just run a speed test and we are only getting 25! We’ve reset the box but it’s slow as anything!

@BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@btsportfootball @chris_sutton73 be a sad old day when btsport hang up the boots on Scottish football 👍

@ScotsLass183 @bt_uk @BTCare Thanks but it's been taken care of now. My neighbour came to the rescue with en extra long ethernet cable so I can now hardwire my PS4 in. It was the PS4 that the problem was.

When youre trying to cancel broadband with @bt_uk @BTCare & they hang up on you when you dont want to stay with them. Tried ringing and live chat twice. Got 'disconnected'

@KThomsonAcademy @btsport Don’t take any crap off Sutton if he’s on 😂😉👍🏻

Been without internet since 6am Monday morning thanks to @bt_uk did a new deal but they forgot to get possession of our line it seems, talk about @BTCare if this is the way they treat shareholders, GOD HELP anyone else.

Amazing to see @BTCare being so proactive rather than reactive. We didn’t even know we’d had a problem with our line but broadband speeds have been affected so an engineer coming tomorrow free of charge! I love forward thinking customer service

@KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

@KThomsonAcademy @btsport Was there that day you had that terrible injury. Playing great as well. Captain material

No English football on @SkySports this weekend. What a waste of money Sky is now. Can’t keep up with @btsport - going to cancel and get BT #skysports #wasteofmoney

@Sky8717 @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp I still am, unfortunately. I also put in a ticket and they closed it because I'm not a Cloudflare customer. Well this situation certainly will not be convincing me to ever be one!