BT (British Telecom) Outage in Horsted Keynes, West Sussex, England

@btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

@tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

Enforced non-digital Christmas with no #broadband #internet due to #BT and their usual level of rubbish service @BT_UK @BTCare

@BTCare Yes it has been gradually getting worse and we have just run a speed test and we are only getting 25! We’ve reset the box but it’s slow as anything!

@BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@bt_uk Cancel the order then I will go elsewhere

@bt_uk New customers avoid BT Broadband! I never received their signup Google Home offer. Was promised a call last Friday by BT but nothing after multiple chases. Shocking CX!

@bt_uk Again, I'm asking where it says that you don't support that on your website. It clearly gives the settings for POP3 and describes it as a permitted way to access the service. And, once again, I'm not asking for technical support with a client, but with the service itself.

@btsportmotogp @MotoGP @btsport Mmm,if you never done your wheelie....you might not have been involved Maverick...but Lorenzo is to blame.

@bt_uk I require a call back asap! As romeo on bt live chat has told me there has never been a call booked in on my account.

@bt_uk Forget the "free" gifts. A fit for purpose service would be good.

@bt_uk The speed is never what is advertised and promised - always slower in my experience.

Atrocious customer service from @BritishTelecom @btsport Send me an email telling me they are going to put up my TV service by £4 per month, and I can't get through to them to understand what percentage increase that is.

@bt_uk has anybody else noticed that the guaranteed broadband speed has been reduced, mine was 25mbs now it is 21, expecting it to go down to 20 next month, feel like the guarantee is not worth the paper it is written on

@bt_uk Told he may need access but may not. Plugged my phone in. It's not working.