BT (British Telecom) Outage Report in Greenhithe, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Greenhithe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Greenhithe, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Newham, Ilford, Sevenoaks, Woodford Green, Chatham, Romford, Chigwell, Barking, Gillingham, Basildon, Orpington, West Malling and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Greenhithe, England
Latest outage, problems and issue reports in Greenhithe and nearby locations:
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NJC1988
(@NJC1988) reported
@bt_uk Hi, since 8pm Saturday I’ve no broadband. I’ve restarted the hub many times but it keeps flashing the purple light. I upgraded but still getting this issue.
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Jonathan
(@Jonatha93928213) reported
@bt_uk I mean the issue is the phone not working and a lack of mobile signal, so what am I expected to do?
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fighting corruption
(@Artannes) reported
@bt_uk BT very efficiently sorted this out. I’m hugely impressed and wish to retract my criticism and switch to lauding them for a great service
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Nat
(@DentedRat) reported
@bt_uk The update is due on the 21st but we have never received a single update in the 7 weeks we have been waiting. I am having to hot-spot off someone else's device in order to send this as I have used the data on my mobile phone contract!
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Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺
(@SIM0NALLEN) reported
@WeAreOpenreach @BT_uk Here's an idea, is there a safe GDPR compliant way to make sure that those who were asked to shield during the pandemic could be on a priority list for engineer support? Let's make our national infrastructure work for those who need it most.
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OST | Alex
(@OST_R6) reported
@bt_uk With the greatest respect due, Aisling. There’s always a fault. ‘We’re experiencing problems in the area’ is a monthly thing then I just get £15 off my bill at the end of the month. Why I even bother @‘ing you guys in the first place when the issue never gets fixed, I don’t know.
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Nat
(@DentedRat) reported
@bt_uk Initially, the problem was that the cable isn't connected to the server. Yesterday they told me that it was because they needed to come and fit the ethernet line inside the house. This was done 5 weeks ago!
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Nat
(@DentedRat) reported
@bt_uk any idea why I have been waiting for nearly 7 weeks to be connected to your network? I keep being promised call backs that I never receive and have to keep chasing just to be fobbed off again and again. Absolutely atrocious service on every level so far.
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Hywel Daniel
(@HywelDaniel) reported
@EstelleHitchon @bt_uk Basically, they transmit broadband over your electricity wires at the same quality as it comes out of your router. I now have the same quality signal in every room in my house. Pretty impressive and very simple to use / set up. 👍🏻
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ellie
(@catchfireswift) reported
@bt_uk hi my upload download is great but my wifi is being really slow