BT (British Telecom) Outage Report in Greenhithe, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greenhithe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Greenhithe, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, South Benfleet, Brentwood, Sevenoaks, Romford, Rochester, Bexleyheath, Orpington, Chatham, West Malling, Gillingham, Swanley, Basildon, Bromley and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| South Benfleet |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greenhithe, England
Latest outage, problems and issue reports in Greenhithe and nearby locations:
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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The Power 1962
(@jlarkin123) reported
from
Wickford, England
******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Kelly🐧🤘🌻🌱🏴 🇬🇧
(@purplepenguin81) reported
from
Romford, England
Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Bowd
(@Jake_Bowd) reported
@SkyHelpTeam Would you provide a better client experience and install broadband as a matter of urgency? If so, happy to cancel @bt_uk contract (as not benefited from any services as of yet)
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Dan Sly
(@DanSlyPsych) reported
@bt_uk A week without internet with what seems like zero effort to resolve the issue! I don't know what makes me more frustrated, the woeful level of service you provide, or the fact you've turned me into the type of person who resorts to venting their frustrations on Twitter.
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Elder Gray
(@TobyTinkle) reported
@ab4scambs @bt_uk Just wondering Anthony if you agree with the gov that is better for an 81yr old housebound heart & kidney constituent to have NO landline for 6 days rather then switch her analogue service back on? My mother is unable to contact even 999 currently
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Dermot McGeough
(@McgeoughDermot) reported
@bt_uk Shocking service. Terrible broadband. Unable to provide what you’re charging for
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Nancy
(@nancysalmon123) reported
@bt_uk what shocking customer service I’ve had - fibre broadband installed for 1 week and it’s gone down and nobody seems to know what the problem is ….
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Neil
(@neil_goodgame) reported
@bt_uk On the royal mail help it says for tracked 24 hour deliveries contact the sender.
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WhiskyAnd
(@Whisky_And1) reported
@bt_uk first thing they say is customer service is important to them, then they prove it isnt
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Barbara Fraser
(@barbarafraser67) reported
@bt_uk What rubbish my phone has been out of service for weeks and you guys are doing nothing to get it sorted. You should be ashamed of yourselves.
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Mark Roberts
(@cortexrock) reported
@bt_uk I have done, yes - thank you, Catherine. But not with BT or Plusnet, because the offboarding process from John Lewis BB has been handled so poorly and been such a pain in the backside, it would suggest that I would have similar issues in future should anything else go wrong.
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Thom Kelly
(@thomkelly_) reported
@bt_uk Generic reply …. Of course there is no known issue, that’s why you have a engineer coming out ! 3 days is not acceptable 🥲🥲, your service is rubbish - are you on strike? Why do you advertise guaranteed service - its not reliable !!!! Or fit for purpose