BT (British Telecom)

BT (British Telecom) Outage Report in Greenhithe, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenhithe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenhithe, Kent, England 12/13/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenhithe, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wickford, Ilford, Newham, Brentwood, Bromley, Rochester, Woodford Green, Romford, Gillingham, Buckhurst Hill, Longfield, Dagenham, Abbey Wood and Chatham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Greenhithe, England

Latest outage, problems and issue reports in Greenhithe and nearby locations:

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielBowkett98 Daniel Bowkett (@DanielBowkett98) reported

    @bt_uk @huskcollie I was told my broadband would be connected by 23:59 latest on 31st October. It is now 00:33 1st November and I still have not been connected. I’m a first time customer and I can assure you this is not a very pleasant experience so far!

  • Wheelbarrow_man Wheelbarrow-man (@Wheelbarrow_man) reported

    @bt_uk Hi, my Broadband has been down since 15.00. Have tried restarting the hub and factory resetting but it keeps flashing purple. Can you check if there is an issue with my service please.

  • henry_race Henry Race (@henry_race) reported

    @bt_uk Sadly however your Customer Service is utter pants so no-one will come back to you.

  • WyattMansion Wyatt Mansion (@WyattMansion) reported

    @bt_uk You are charging me £66 a month and agreed to make a one-off payment to me to compensate. It hasn't been made and you closed my case VOL013-711785346914. Awful service and I've been with you for years now. Very disappointed

  • Nickster69t Nickster (@Nickster69t) reported

    @bt_uk I am aware of the openreach page and have signed up to it but between yourselves @BT and openreach you refuse to answer or even quote for installation. Unless it’s easy for you you are not bothered. No attempt to replace lines that are out of date and will not support future voip

  • LucyLiu_89 Lucy Liu (@LucyLiu_89) reported

    @bt_uk Problems with my BT internet since yesterday causing my Ring doorbell to be offline for over 6 hours, this is not good considering I have four carers a day and two district nurse visits. I am unable to get through via phone to report this. Internet again is unavailable at 5.02am

  • Lollypop2023x Lollypop 🍭🍬💋♥️ (@Lollypop2023x) reported

    @bt_uk yearrrrs ago was with BT left sky 5th sept to EE b/b hasnt worked out after 4 new hubs so signed up to BT hope we have better service

  • Hydrafury Atomic Sloth (@Hydrafury) reported

    @bt_uk Your customer help is fairly rubbish all automated. We will come around tomorrow make sure someone is in! text amend to change so only choices Wednesday or Thursday I want to book a date some can be in ffs

  • LUFCJase16 Jase 🇺🇸🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LUFCJase16) reported

    @bt_uk Awful company stay clear go anywhere else but BT liars and thefts !

  • RougepoutBeauty Rebecca 💋 (@RougepoutBeauty) reported

    @bt_uk That’s if you can find an engineer who doesn’t find every way NOT to fit the broadband, make excuses & then lies about getting someone else more experienced to fit it that day. Let’s see what @bt_uk have to say today. I’ve been a customer for decades, no one cares!