BT (British Telecom)

BT (British Telecom) Outage Report in Greenhithe, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenhithe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenhithe, Kent, England 02/14/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenhithe, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Orpington, West Malling, Bromley, Romford, Dartford, Newham, Gravesend, Rochester, Ilford, Basildon, Chatham, South Benfleet, Brentwood and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomOrpington Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Greenhithe, England

Latest outage, problems and issue reports in Greenhithe and nearby locations:

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ralphminge Chris Thomson (@Ralphminge) reported

    @bt_uk @Lewistoon91 There’s no ‘possible issue’. It’s a very real issue costing all your customers £25 an hour instead of £25 a month!!

  • Rakim761 Rakim76 (@Rakim761) reported

    @PrestigeBoostYT @Jaimech1986 @btsport I wouldn’t cancel it…. Until you have the money back

  • CWriggers Carl Wrigley (@CWriggers) reported

    @char48901565 @bt_uk Yes, and your customer service do not have a clue. They kept on asking "are you sure it's not a problem with your bank?" I don't need it to hide behind DM. It should be something to share with all around your poor effort to resolve this

  • James_ChronNTFC James (@James_ChronNTFC) reported

    @PrestigeBoostYT @bt_uk OK, thanks for letting me know. Seems lots of people have had the same issues. I'm hoping they can sort it eventually otherwise I'll be bankrupt by about 6pm!

  • char48901565 char (@char48901565) reported

    2/ food/water/heat this month. Why not publicly admit a failing and take steps to address the issue or pause it from worsening @bt_uk @btsport neither of which you have done? Admit publicly your error instead of redirecting people to Dm and still not admitting your errors

  • char48901565 char (@char48901565) reported

    @CWriggers @bt_uk They’re ridiculous! Clearly none of their managers are brave enough to face the customers, accept their errors and be transparent about the process in how they’re planning to fix it! I’m not in work until tomorrow so I’ve got all day to cause a PR disaster and advocate everyone 1

  • Benn_horror Benn (@Benn_horror) reported

    @bt_uk any explanation why my payments been taken 5 times so far, yes 5 times!! Loads having the same issues, and phoning/online chat got me nowhere. Bit of a shambles

  • mckeenziiee James (@mckeenziiee) reported

    Four charges of payment for #BTSport this Morning. 😡 If you give them a call it will help speed to process up. Been told it's a nation wide error.

  • EyfsK EYFS Kate (@EyfsK) reported

    @bt_uk @btsport Just send out a tweet to say you’re aware of the issue and trying to fix it! How difficult would that be? 5 payments now taken this morning. That’s just theft.

  • char48901565 char (@char48901565) reported

    @ChampionsLeague are you aware of the payment issues with your colleague @bt_uk @btsport they’ve left thousands without because they’re taking monthly payments every hour! When all we want is to watch our football. Would love to know your stance on the ignorance their customer 1/