BT (British Telecom)

BT (British Telecom) Outage Report in Greenhithe, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenhithe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenhithe, Kent, England 11/19/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenhithe, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Abbey Wood, Rochester, Chatham, Buckhurst Hill, Basildon, Ilford, Bromley, Welling, Newham, Dagenham, Gravesend, Romford, Stanford-le-Hope and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomAbbey Wood E-mail
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Greenhithe, England

Latest outage, problems and issue reports in Greenhithe and nearby locations:

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • KerenOrient Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly 😢

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jmurphyuk James Murphy (@jmurphyuk) reported

    @ifg007 @EveryCountry @bt_uk Poor Routers can limit download speed for sure. Might be worth also ensuring the router drivers are up-to-date first before just to make sure it’s not related to software issues (unlikely but worth trying everything).

  • 76Randomguy randomguy (@76Randomguy) reported

    @EveryCountry @bt_uk BT are awful. When’s the earliest you can leave?

  • AlastairKidd Alastair Kidd (@AlastairKidd) reported

    Seems like @bt_uk @BTCare still offering the lowest of the low customer service. For 6 hours we were told our broadband would be fixed at 9:24, then just before it jumps to 1pm tomorrow. No details, no nothing. Time to break up this dysfunctional monolith.

  • katy_n26 Katy (@katy_n26) reported

    @bt_uk how can you justify leaving elderly isolated people like my parents without internet for 2 weeks during lockdown?! No explanations, no contact when you say there will be and no trying to fix it! Shame on you!

  • peterbouncyball Peter Ball (@peterbouncyball) reported

    @EveryCountry @bt_uk BT are great. I received a cheque, a final demand & a bailiffs letter in one post. It was hilarious because I wasn't even a BT customer. I rang the bailiffs & asked if we could go to court ASAP. He wasn't keen to pursue it when I told why I was keen for an early court date!

  • PaleBlueDotBen Ben Burchell. (@PaleBlueDotBen) reported

    @bt_uk Hi Dom. Yes, about 15 minutes after I enquired with you, out internet came back online. It was down for at least an hour.

  • nathanstokes08 nathan stokes (@nathanstokes08) reported

    @btsportwwe @Lady_Scarlett13 @btsport So let’s see them wrestle more then! Asuka has been badly let down on her title run and such a shame it looks like she will lose it to Charlotte again!

  • Nanodise Nanodise 🔱 (@Nanodise) reported

    Having to use Mobile data hotspot to be able to use my PC... @bt_uk sucks.

  • KxQSlayer ... (@KxQSlayer) reported

    @tescomobile @EE and @bt_uk got some explaining to do, the pair of you. Especially when I was promised a price and you’ve inflated it. You didn’t have to, you just did. How about you sell you services and not join crowd? Keep the price down

  • singdons DG (@singdons) reported

    @bt_uk Could you maybe hurry up and fix the hole your engineers smashed in the front of my house* putting in, ahem, Complete Wifi? It happened in October, no rush! *and promptly left without saying anything...