BT (British Telecom)

BT (British Telecom) Outage Report in Greenhithe, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenhithe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenhithe, Kent, England 02/12/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenhithe, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Bromley, London, Romford, Dartford, Newham, Gravesend, Rochester, Ilford, Basildon, Chatham, West Malling, South Benfleet, Brentwood, Sevenoaks and Bexleyheath.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomBromley E-mail
United KingdomLondon E-mail
United KingdomRomford Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Greenhithe, England

Latest outage, problems and issue reports in Greenhithe and nearby locations:

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AustinWaltersUK Austin Walters 🐾 (@AustinWaltersUK) reported

    @BTCare any known issue is CF61 ? Out Internet is down - I’ve changed filter, cable, reboot router. Pulled front cover off socket and tried bare back! Any ideas?

  • Spamble99 Spamble (@Spamble99) reported

    @btsport WTF, what did you do to mess up my motogp recording, says “broadcaster issue”???

  • DanielC23380649 Daniel Cummings (@DanielC23380649) reported

    @Sports_EmmaD @btsport Emma, any chance you could raise the incident at ibrox on Sunday night I'm sure you've been made aware of it or it may have escaped your attention

  • garygodwin gary godwin (@garygodwin) reported

    @UghMustI @bt_uk Good afternoon. BT have been in touch today. They have liaised with Samsung who have updated the app with a fix. I have just checked it, and it works fine now. Thanks

  • apthomason Andy Thomason (@apthomason) reported

    Huh? @bt_uk have decided to enable Web Protect without asking me.. and now stuff doesn't work, presumably due to some wacky routing. And get this, you can't turn it off on their website or app as the off switch does precisely nothing when you click it.

  • damienh35819639 damien hall (@damienh35819639) reported

    @chris_sutton73 @btsport Thank **** for that we don’t have to read your nonsense all weekend 👏🏻👏🏻

  • GeraldineKieran geraldine kieran (@GeraldineKieran) reported

    Is anyone else having trouble viewing @btsport the rugby?? Awful broken feed. #LEIvULS

  • Natasha68077904 Natasha Hill (@Natasha68077904) reported

    @OpenreachHelp Not happy I’m dealing with no internet for the 5th week and all you have to do is update a serial number. Shocking service from @OpenreachHelp and @bt_uk. I have a disabled daughter who uses apps to calm her moods and doesn’t understand why her iPad isn’t working🤬

  • rosehaire rose (@rosehaire) reported

    @bt_uk I texted the help number and now an engineer has been booked for tomorrow without asking me. I now need to cancel. Please help

  • chris_sutton73 Chris Sutton (@chris_sutton73) reported

    I support the @btsport #DrawTheLine campaign. Let’s hope this campaign can make a difference and stop abuse on social media and online hate. Social media companies need to step up and stop giving abusers their platforms to spread hate. Off today at 3pm today.See you on Tuesday.