BT (British Telecom)

BT (British Telecom) Outage Report in Greenhithe, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Greenhithe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Greenhithe, Kent, England 01/17/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greenhithe, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, West Malling, Gillingham, Swanley, South Benfleet, Basildon, Romford, Bromley, Orpington, Dagenham, Ilford, Wickford, Upminster, Newham and Grays.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greenhithe, England

Latest outage, problems and issue reports in Greenhithe and nearby locations:

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bazzaclem Barry Cleminson (@bazzaclem) reported

    Hey @bt_uk, can you explain why I am paying £43 a month, but I cannot play my Xbox on WiFi in my house because the connection is so poor? Feels like my "guaranteed 500mb" download speed was all just a marketing ploy #worsethansky

  • liamgauntttt LiamGaunty (@liamgauntttt) reported

    @bt_uk our download speeds have halved we are getting 25 down instead of 50 down I am assuming there's work somewhere in the Bradford/Leeds area, can I check anywhere ?

  • stevedouglas76 Steve Douglas (@stevedouglas76) reported

    @bt_uk I’ve attempted to get your customer service reps to resolve this on 5 different occasions and got nowhere. So I figured publicly exposing the fact that you breach GDPR by sending details like that to unverified addresses might work

  • Deanos1972 Dean Richardson (@Deanos1972) reported

    @bt_uk Hi Clare. I sent my final bill to BT from virgin media. BT weren’t happy with it because it didn’t state a disconnection fee. Virgin were reluctant to separate the charges since I am no longer a customer.

  • PaulaDoherty864 Dr Paula Doherty (@PaulaDoherty864) reported

    Dear @bt_uk Your service continues to be awful. Be glad when my contract ends.

  • Josh1234JJD Josh1234JJD (@Josh1234JJD) reported

    @KaiRossBest @bt_uk Is it just an issue for you or have you heard others have issues? Our WiFi just decided to stop for some reason. I don't think we are in the same area though.

  • RachelLindberg4 Rachel Lindberg (@RachelLindberg4) reported

    @bt_uk please help… we have had an outage of WiFi in the village (due to a car hitting the box). We were promised a mini hub by your agent on the chat (for free) but then when we spoke to your team on the phone they said there is nothing they can do and wouldn’t send one out??!

  • lorenzoblanco15 Laurence White (@lorenzoblanco15) reported

    @BTCare any danger of the issues in BT28 being sorted any time soon? Was assured at 12.45 today that it would be sorted by close of business and here we are at 9.39 still without broadband, phone and TV. Working from home is going to be some craic tomorrow again ...

  • janie07 Jane (@janie07) reported

    @bt_uk Hi our new fibre broadband went down on Friday. My husband contacted the number provided. An engineer came but problem not in the house. He spoke to someone else but their computer wasn’t working! No one has been in touch and broadband still not working! We’re not impressed!

  • MMAvanDAN MMAvanDAN (@MMAvanDAN) reported

    typical @btsport not working when im actually trying to use their service. sort yourselves.