BT (British Telecom) Outage Report in Greenhithe, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greenhithe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Greenhithe, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Bromley, Rochester, Woodford Green, Romford, Brentwood, Gillingham, Buckhurst Hill, Ilford, Longfield, Wickford, Dagenham, Abbey Wood and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Newham |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greenhithe, England
Latest outage, problems and issue reports in Greenhithe and nearby locations:
-
Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
-
Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
-
Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
-
Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
-
Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
-
Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
-
Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
-
V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
-
Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
-
Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
-
Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
-
lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
-
talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
-
nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
-
Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
-
Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
-
daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Chittenden
(@emchi) reported
Poetic my @bt_uk broadband going down 8 times in the last 2 hours and the troubleshooting says to text a number... only the number they give doesn't ******* work. **** . show
-
Tom cj
(@Tomcj) reported
@bt_uk can you help me please BT 🙏. You have made three separate appointments to try and get full fibre working. And each one your engineer has not shown up. Do you think that is a good way to treat customers?
-
Darren
(@dazzymans) reported
@bt_uk been told this is untrue today. nobody at bt get story right with each other thanks for blackballing me and refusung support when vulnerable adult with panic alsrms etc relying on net stable. i look forward to the ombudsan as logged it yesterday and more today. section 7 pls data
-
Dr Roger Henderson
(@rogerthedoctor) reported
Dear @bt_uk - why don't you offer a call back option instead of keeping a customer holding on for half an hour with no reply? (Shouldn't be too hard for a phone company to do..)
-
🐝 ᐰnjalí J 🐝
(@anjalijeter) reported
@bt_uk Hi. I recently re-contracted my broadband and was supposed to receive a new Hub as part of that. My new service started last week but I've yet to receive the new Hub and there's no tracking info for it on the 'track order' page?... [1/?]
-
Darren
(@dazzymans) reported
@LouiseJ68098483 @bt_uk @BT_Sport im scared im going to be attacked or die because my lifeline button wont work so at wits end terrified and scared. how can a company this big treat disabled people like this and not fix faults diagnosed and blame me because i dare chose to go to cheaper disabled one and i lie
-
Darren
(@dazzymans) reported
@bt_uk @GemmaCarter23 why u still premoting this company 2yrs later and praying on the vulnerable cold calling when areas ban this?this and refusing to fix my line so disability aids not working or police panic line.what if my abuser attacks me or i have another heart attack these device wont work!
-
Gareth Turner
(@GarethTurner1) reported
@btsport been charged twice for your service yesterday. How do I sort a refund?
-
Jo Crosby
(@JoCrosbyPR) reported
@bt_uk DM sent! Help would be appreciated. After another hour on the phone, apparently @OpenreachHelp have claimed they are ‘on site’ - but they still haven’t arrived! Another false update after they previously claimed it was repaired and closed the case!
-
Cyclist_With_Attitude (It/trouble/******/mad)
(@CyclistAttitude) reported
@bt_uk, why is it, that when I live 100 meters away from an exchange, you are unable to provide a 21st-century broadband solution in North London?