BT (British Telecom) Outage Report in Greenhithe, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Greenhithe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Greenhithe, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Ilford, Romford, Basildon, Dartford, Chatham, West Malling, South Benfleet, Brentwood, Sevenoaks, Rochester, Bexleyheath, Orpington and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Greenhithe, England
Latest outage, problems and issue reports in Greenhithe and nearby locations:
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki
(@Nik_niks666) reported
@bt_uk She wasn’t given anything apart from a reference number. Said it can take 24 hours for service to resume once they payment was made again even through she paid the bill in March, then was told can take 3 weeks to look into the missing payment from March
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Ian Carter
(@I2Carter) reported
@bt_uk It is now 5 days since my broadband has been off and there seems to be no urgency to fix it, my wife works from home and can’t do her job because of this, I’ll be returning to Virgin as soon as I can.🤬🤬
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kevin thorley
(@tomcat_69) reported
@bt_uk I'm lucky I'm out of contact. with the latest price hike, its made my mind up I will be leaving bt for my broadband and phone and on average will save £15 a month after being a customer for over 25 year's
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Geezer
(@PortuGeezer_) reported
@EE @bt_uk I'm having a complete nightmare with an EE customer service on the phone at the moment trying to activate my BT Sport service on my new EE sim, 45 minutes and I'm about to go mad. Is there anyone else that can help me?
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lorna riach
(@terri130) reported
@bt_uk just paid £19.99 for access to wi-fi whilst visiting my Mum in Scotland and it doesn't work!! Sort it out BT!! It’s North Scotland NOT North Pole! Quick to take my money but not so quick to help!! Appalling!!
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c74NcK
(@AgentZara) reported
from
Viewpark, Scotland
@bt_uk trying to speak to someone regarding a broadband issue is nigh on impossible. I'm not interested in stupid text messages that incur a charge on my mobile. How do I speak to someone? Pathetic service this.
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Mark Andrew Thompson
(@sparks_se75) reported
@LuisAdrianoUK @btsport That was a terrible question. Really awful..
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The Old Post Office
(@NixCR1) reported
Okay,@bt_uk No smartphone, no smart tv, not able to program a satnav but calls you, aged 90+, and orders the fastest and most expensive fibre package you offer to domestic customers. Formal complaint filed but we need to talk before this is escalated to @Ofcom.
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Claire Blackwell
(@blackwellclaire) reported
@bt_uk Yes I would like to know why the engineer didn’t show up yesterday, after a week of waiting, and now we can’t get anyone out before 2 May which will be over 2 weeks without a service!
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john scanlon
(@burnt1812) reported
@bt_uk Morning. I have a problem with BT email. I start typing the addressee and get an error message every time.