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BT (British Telecom)

BT (British Telecom) outages and service status in Brownhills, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 5 outage signals in the last 24 hours around Brownhills, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 22, 2:04 PM GMT+1.
  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 12% E-mail (12%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brownhills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brownhills, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brownhills, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Dudley, Tamworth, Walsall, Oldbury, Bilston, Sutton Coldfield, Smethwick, and Burntwood.

CityProblem TypeReport Time
Birmingham Internet 1 hour ago
Birmingham Internet 5 hours ago
Birmingham Internet 18 hours ago
Birmingham Internet 20 hours ago
Birmingham Internet 23 hours ago
Birmingham Internet 3 days ago

Nearby cities with recent reports

Birmingham

12 recent signals

1 hour ago
Tamworth

2 recent signals

5 days ago
Wolverhampton

1 recent signals

4 days ago
West Bromwich

1 recent signals

5 days ago
Dudley

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brownhills, England

Latest outage, problems and issue reports in Brownhills and nearby locations:

  • nigeyp
    Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • quinny71
    Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • BearwoodNHW
    Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England

    @rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.

  • AlexNewbury
    Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • ATID69
    RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • slogan1980
    Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • LionsMan71
    Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • nonameslob_
    Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • lfcssa
    Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • M5Mahmud
    Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • bonesjones
    Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • barcamark
    Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • smoon_lee
    Simon Lee (@smoon_lee) reported from Birmingham, England

    Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

  • ajhackwood
    Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • njhcricket
    Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • TheRealSiOram77
    Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BlakeUnit
    Simon Blake (@BlakeUnit) reported

    @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

  • weblivz
    steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported

    @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

  • scottie_game
    Scott Game (@scottie_game) reported

    @bt_uk is there currently an issue with broadband in MK7 8HF?

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

  • JackStocker95
    Jack Stocker (@JackStocker95) reported

    @BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

  • vijaynathwani
    Vijay Nathwani (@vijaynathwani) reported

    @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .