BT (British Telecom)

BT (British Telecom) Outage Report in Brownhills, Walsall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brownhills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brownhills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brownhills, Walsall, England 12/09/2025 09:15

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brownhills, Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, West Bromwich, Cannock, Dudley, Tamworth, Tipton, Sutton Coldfield, Burntwood, Smethwick, Walsall, Halesowen, Lichfield and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brownhills, England

Latest outage, problems and issue reports in Brownhills and nearby locations:

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markhan41924967 oconnor mark (@markhan41924967) reported

    my #btbroadband has been slow for the past week. is it because my contract is up for renewal. and they want me to upgrade. no chance. don't even now anyone who has received the £20 for being slow. @bt_uk @bt_uk

  • Gavin_WHA Gavin W H Anderson (@Gavin_WHA) reported

    @bt_uk I know what has happened, the #wifi worked at the router even only in one room so the small print in your guarantee BT said it worked. So the only option was to move the socket and it it technically “worked” it was down to me to pay for it, now I have working Wi-fi thanks to me

  • VentersGaming David Venters (@VentersGaming) reported

    i have just had community fibre visit trying to get signies up there saying there the cheapest but they just do broadband and thats the problem , BT sky and virgin to phone etc there offering 3 gigabites per second , i for one gonna stay with @bt_uk i want fibre to the house

  • Gavin_WHA Gavin W H Anderson (@Gavin_WHA) reported

    @bt_uk I did but was amazed I got charged to fix BT’s problem. Also I think people should know you guarantee is only to the house not throughout as its measured to the router. So in order to fix my own Wi-fi BT charged me £130 to move a box to fix the initial BT bad installation.

  • twinks1976 Helen Talbot (@twinks1976) reported

    Hi @bt_uk Is there a way we can speak to an agent without the need to go through the text process? We’ve reported the fault and now you’re trying to contact us on the line that is down.

  • carole_kupper Carole (@carole_kupper) reported

    @bt_uk It has 2 slots and I think it is the main one, the WiFi has always been located there and there's no issue

  • 11cemetarygates caroline jones (@11cemetarygates) reported

    @bt_uk why does your txt service to report faults not work?

  • dannyrimmerr Daniel Rimmer (@dannyrimmerr) reported

    @bt_uk Hi Rita, waiting for an engineer to install broadband. Believe the wait should be on average 2 - 3 weeks, but this is 24 days and counting. Now been told an engineer won't be available tomorrow either. Seems a little bit outrageous for a new customer, right?

  • Cozy7126 Cozy (@Cozy7126) reported

    @bt_uk I have messaged you as I got my code to get my PS5 BUT I keeps saying code in use Please help me

  • Guyz20051 Guyz2005 (@Guyz20051) reported

    @JenniferUK_CFC @bt_uk Well spotted , couldn’t agree , just like rich people telling poor people to give money to charity. Very wrong to use him .