EE Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent EE outage reports came from the following cities: London, Camden Town, Purley, Hammersmith, Dartford, Croydon, Worcester Park, City of London, Newham, Islington, Wandsworth, Kensington, Southwark, Poplar and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Camden Town |
Internet | |
| Purley |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Alan Emrys 🏴
(@alanemrys) reported
from
Poplar, England
Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Mike
(@r1b1ker) reported
from
Poplar, England
@EE Hi. No, I was just pointing out some errors on your web page.
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rets Karlsbergs
(@RKarlsbergs) reported
@EE hello, I'm currently roaming in Ireland only a few miles from Northern Ireland but I can't seem to get my data working. I have 20+gigs left but nothing will load. It was working perfectly for months only last Friday it stopped working. Plz help
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Robert Smith
(@officialrobert0) reported
@EE how are you increasing my contract again from 59 to 64 now to 73 what a joke of a company seriously increasing our bills doesn't help us in the slightest make us more skint
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Ami
(@ATMadein84) reported
@EE Brilliant weekend until I received a 14% price increase for my plan 🤬 @MartinSLewis love for you to do an update on the network providers ripping off the entire nation.
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Martin Morris
(@snoopz46) reported
@EE lovely when your complaint is ignored. Raised on 17th Feb ID1990590. This was about being lied to on black Friday, told I would get a £200 by the advisor. But then told it wasn't meant for me. Shocking. @BBCWatchdog can you help? How can you trat customers like this!!
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yvonne scoffham
(@yvonne000) reported
@EE Been with EE for over 10 years , done a comparison quote and it’s actually £2 cheaper a mth than I pay now , with an extra near on £8 on top , you’re the most expensive network. 😕 it’s a big price jump
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Johnyg2008
(@johnyg2008) reported
@EE hi, been trying to gift data to wife via app & web with no success, states is having an issue displaying data...any ideas..
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Sam
(@Samj65) reported
@EE Steph please stop copying and pasting from a script. If i’d have known that 2 months in to the contract it would have been 14.5% more expensive I wouldn’t have gone ahead! Can I return my handset please and cancel contract without penalty
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𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛
(@CodeAmidCoffee) reported
@EE That didn't quite answer my query. Some on network infrastructure but most to your CEO's bonus and the shareholders?
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Error 23-19 💚🤍💜
(@Lizmatthews87) reported
Never again with @EE took contracts out Friday only 2/3 Sims turned up signals not great cancel Saturday, tried canceling twice today and instead of canceling I get a bill 🙄 so helpful NOT
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Alison McGrigor
(@alimcgrigor) reported
@EE @MarcAllera @Ofcom - i was promised a resolution to the fraud on my account (when you sent an iPhone to a fraudster) w/i 7 days. Heard nothing. Promised a courtesy follow up call and a call from a manager (following complaint) today. Nothing. What do I do next please?