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EE Outage Report in West Wickham, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Wickham, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, City of London, Thornton Heath, Camden Town, Redhill, Paddington, Poplar, Islington, and Orpington.

CityProblem TypeReport Time
London Internet 6 hours ago
Hammersmith Internet 17 hours ago
London Phone 1 day ago
Croydon Internet 2 days ago
Croydon Internet 2 days ago
City of Westminster Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • mandyphin28
    Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • RizKundi
    Rizwan Ahmed (@RizKundi) reported from Blackheath, England

    @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • VeenaPa42103967
    Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • AngelaMagny
    Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from City of London, England

    I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • israel63
    ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • HarryHardy91
    petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • tykeharvey
    T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • r_condy
    Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • NeilHigley
    Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • Faysal_noor
    Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDSSlayer
    EliteMehcanix (@TheDSSlayer) reported

    Looked into the issue, my upload speeds have gone down to 2mbs from 20 @EE about to get a bollocking over the the phone

  • wiildheartt
    Stephaniee ✨ (@wiildheartt) reported

    @EE I’ve been trying to use the app and the website internationally and neither are working for me. The app hangs as soon as I try to open it, and the website first let me login.

  • CharlieCW90
    Charlie (@CharlieCW90) reported

    @EE You have some dodgy customer service assistants on your live chat. I was trying to upgrade with one and he kept sending me screen share invitations when asking for my card details. Name is Arvind. Happy to provide more info if necessary

  • rodgersanth
    Anthony M Rodgers (@rodgersanth) reported

    @EE I took out a subscription to apple music through my EE contract. I would like to upgrade this apple music subscription to include family sharing. Do I need to cancel my existing subscription and take out a new one to enable me to do this?.

  • chantry5
    SarahLN (@chantry5) reported

    @EE Hello, I've had the email regarding #eetv ending and that I can cancel my broadband contract early free of charge, I will be joining #skybroadband from March 9th. Do I need to contact you myself about this please?

  • wazzalfc8
    wayne (@wazzalfc8) reported

    @EE @MartinSLewis it nothing to do with finding a plan it's the extra you have to pay as an existing loyal customer that a new customer dosent

  • Morty77
    Carl Mortimer (@Morty77) reported

    @EE hi - no network in RG22??

  • vmccurrach
    Mrs Mack (@vmccurrach) reported

    @EE I'm having real trouble with my phone! I have no network and my phone cannot wifi call (I don't think). When I check to see if there's problems in the area, my Samsung A40 isn't recognised! Please advise what I can do because I've done the usual turn off, remove sim... thanks

  • Deborarara
    Debs (@Deborarara) reported

    @EE most annoyed to have waited in all day for a delivery only to be emailed that the driver has "missed me" wtf? NO ONE HAS KNOCKED MY DOOR ALL DAY, and now I've had to pay extra to have it delivered on a weekend? C'mon!

  • wazzalfc8
    wayne (@wazzalfc8) reported

    @EE @MartinSLewis why as an existing customer can I not the cheaper deals offered to new customers