EE Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, City of London, London, Thornton Heath, Camden Town, Croydon, Hammersmith, Redhill, Wandsworth, Paddington, Poplar, Islington, Orpington, Tower Hamlets and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KEITH THE GLASTO NUT.................. ︻デ┳═ー
(@essex_keith) reported
@EE spoke to a ee representative today and said about My data disappearing and got no help at all.. I've been with ee for years and years and felt unhappy with the service I got.. thinking of changing providers now..
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Nazrin Ahad
(@NazrinAhad) reported
Fuming with customer service at @EE they be Sending me on a goose chase just do a simple thing. Not one person helped 🙃
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Colnix
(@Nixcolli) reported
@EE Hey I have no service since 8am mast down in Tenterden when will this be fixed please
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (43)
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Morris Hickey # London needs a new Commissioner #
(@Morris2906) reported
@PranavBhanot88 @EE @O2 Down here in the dip by Grange Hill station can sometimes be rather poor, and not always clear reception.
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Si
(@sirho2000) reported
And I’m asked why I might leave @EE im on a call to discuss an upgrade the woman randomly screams at someone in the background and been on hold ever since. Ontop of that I had to ring 3 times for an over collection refund. The bad service is unreal! #customerfor21years
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AJ🇪🇺 💙 🌈 💉💉💉 #GTTO
(@andjamwar) reported
Hey @EE - any known issues around BR3 1QJ? Signal drop out every day this week.
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (8)
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Niall McNally
(@NiallMcNally84) reported
@EE You whole process is just wrong and unfair ok I understand first come first served etc but why advise customers to register there interest to to be notified by txt or email the just announce available stock on twitter !!! I have 3 lines and registered numerous times ,poor !
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MaLLe
(@xmalytax) reported
@EE awful website! error error error !