EE Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, London, Kensington, Islington, City of London, Hammersmith, Paddington, Purley, Beckenham, Southwark, Caterham, Tower Hamlets, Bromley, Wandsworth and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Hannah Parmenter ♥
(@hannah_p79) reported
from
Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mondo Ray
(@MondoLexxi) reported
@EE Can you explain why my phone was cut off this morning causing me a lot of inconvenience as I was driving down a motorway at try time and the data got cut off meaning I had to stop as sat nav was cut off too?
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Bryan smith
(@brinsmith1957) reported
@helendaykin @EE @ThreeUK I had the same, been a customer from days of one2 one about 18 years. We would not match 3 offer so had to leave. Very poor loyalty offers for existing customers
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Lulu de Blu
(@doowizzles) reported
@EE EE pretending to care but as soon as it’s a private message.. they don’t want to really help. Just show on a public social media platform how great they are and kid at helping people. They lie!!!!
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lesley
(@lezz34) reported
@EE hopleess customer service !!! Can't help me , want to charge more and when I say i am not happy a shrug is all you get. Leaving for a new provider !!!
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Adam Mayor
(@AdamMayor1988) reported
@gavinski434a @EE Is yours working yet Gav mines still down
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Solange Gulizzi
(@SolGulizzi) reported
And you will know the day your internet is down because BT no longer provides it. But EE is not up or you have a way to connect. You would spent a minimum of 10 hours of the phone with the crap costumer service @EE has, and you will still not have solved it.
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👁️_👁️
(@DailyDannatt_YT) reported
@EE When you gonna fix DN31 2RW area?
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Michael Strubel
(@mikestrubel) reported
@tescomobile @EE Maria I believe it’s going ahead in the next 24hrs. Badly informed by Watford, he had no idea how to access his phone, very poor phone handover, I’m not at all impressed
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Mark Stott
(@markythegay) reported
@EE It was via rhe txt help and engineer in out and seen it not working it might be the router even though its new router
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Craig Anscomb
(@craiganscomb) reported
@EE waiting for a new phone to be delivered. Thought I would check my account and @EE is trying to charge me over £70 for a 20min phone call…. Time to cancel and find a new provider