EE outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent EE outage reports came from the following cities: City of Westminster, Caterham, Southwark, Poplar, Croydon, Bexleyheath, Mitcham, Westerham, Shoreham, Warlingham, Bromley, and Purley.

City	Problem Type	Report Time
City of Westminster	Phone	1 day ago
Caterham	Internet	2 days ago
Southwark	Internet	4 days ago
Poplar	Internet	4 days ago
Croydon	E-mail	4 days ago
Croydon	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Ewan Stevenson (@EwanJStevenson) reported 3 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Jimmy (@jimmyb01) reported 4 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  IanEastLondon (@ianeastlondon) reported 4 minutes ago from Poplar, England

  @beauchamp45 @EE Sounds awful. The last thing you both needed.

• 
  Dave Ahern (@CorkGourmetGuy) reported 12 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Sam Tucker (@samgwentucker) reported 15 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Agustin Pesciallo (@agustin) reported 16 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Olanrewaju Owode ❁ (@owodeone) reported 16 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Michael Wilkinson (@ThatMichaelW) reported 18 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Warren (@warrenmcgrath1) reported 26 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 30 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  TricolorGav (@gauravleo7) reported 32 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 36 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Jason Fey (@fey_jason) reported 38 minutes ago from Bexleyheath, England

  @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

• 
  James Meredith (@Jamesmeredith) reported 39 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  mark garratt (@markjg65) reported 41 minutes ago from Camberwell, England

  @EE the mobile signal is very poor and sometimes non existent in SE24 currently

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 44 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Rochana Jackson (@rochanajackson) reported 48 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 48 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Mandyphin28 (@mandyphin28) reported 48 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Dan Taylor (@danthomastaylor) reported 55 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShawShot (@ShawShot) reported 5 minutes ago

  Hey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.

• 
  None Superior (@nonesuperior) reported 6 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  grahampike (@e4billycab) reported 6 minutes ago

  @chelshakespeare @EE Good luck phoning 150 😡 you’ll never get an answer 😟

• 
  Les Cashmore (@LesCashmore) reported 6 minutes ago

  @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

• 
  Alex Chippendale (@chipods) reported 7 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  Mark Royle-Evatt (@MEvatt) reported 9 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  Andy Smith (@asandysmith) reported 14 minutes ago

  @EE tried it same problem need to log in need a mobile

• 
  Surinder (@SurinderRehal) reported 15 minutes ago

  @EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore

• 
  Alan Royston (@pagechord) reported 16 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Kati Thompson (@CrazyRatLady80) reported 18 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?