EE

EE Outage Report in West Wickham, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in West Wickham come from postal codes BR4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Wickham, Greater London, England 02/05/2026 08:40

February 05: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent EE outage reports came from the following cities: City of London, Kensington, London, Croydon, Islington, West Wickham, Fulham, Erith, Southwark, Bromley, Purley, Beckenham, Blackheath, Redhill and Wallington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Internet
United KingdomCity of London Phone
United KingdomKensington Internet
United KingdomLondon Wi-fi
United KingdomCity of London Phone
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • okumephuna Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • AndrewJLeslie 𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England

    @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • soryan25 Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • ahmed1_shaik Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

  • maryyasmine Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England

    @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

  • MattBondVocal Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • Amit_Mayfair 𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • soryan25 Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ben_Cartwrigh15 Ben Cartwright (@Ben_Cartwrigh15) reported

    @EE 11 days later, having contacted you on 4 seperate occasions, and being promised a call back from a manager on all 4 occasions - I am still waiting for one? When can I expect a call? Awful customer service to deal with a problem in billing which is your mistake!!

  • dtoal d toal (@dtoal) reported

    @EE I've had poor reception everywhere I go for the last 3 months is something up with the network??

  • chrisgreen Chris Green (@chrisgreen) reported

    @EE what’s going on with my iPhone pre-order? Nothing has shipped, no comms from you since I placed the order a week ago and 3 phone calls (original order + 2 more to find out what’s going on) have resulted in clueless staff giving vague, contradictory explanations. #fail

  • lcallis Lucy Callis (@lcallis) reported

    @EE I can't really have a dialog now- I'm working until about 6pm. Hence why I was trying all weekend when I was free. It won't let me pick iPhone 13 pro as a option. It says you e sent me a message on my app but when I open it there is nothing there. Upgrade link doesn't work.

  • elyndys Dangerous dilettante (@elyndys) reported

    @EE I recently bought a galaxy s21 and it said I could claim some free free ear buds but I've not got any more information about how to do that - can you help? Thanks!

  • ejcooke84 Emily Cooke (@ejcooke84) reported

    @EE how long does it take to reply to a complaint I started one last Tuesday and I’ve still not had any answers. So did another on Friday and that still hasn’t been acknowledged. Your service is appealing at the moment EE

  • lcallis Lucy Callis (@lcallis) reported

    @lukepatchett @EE Yes- having exactly the same issues and have tried contacting EE all weekend!! Let me know if you find a way to upgrade!!! I found same plan £20 cheaper with EE on a diff website; I'm tempted to go through them. Their 1-2 week wait will probably be the same time for EE!

  • FreakyPatty Patricia Young (@FreakyPatty) reported

    @EE Thank you but I was hoping to upgrade in store as I like help to set up my new phone 👍🏽

  • lcallis Lucy Callis (@lcallis) reported

    @CollieGoLightly @EE I've been having the same issue. Been trying to upgrade all weekend. Website says no iPhone 13 pro available for me to upgrade, but if I say I'm a new customer they're available!???? Tried to get in touch, but got no response? Not sure what's going!!

  • Jonology007 Jon (@Jonology007) reported

    @EE what has happened to coverage where I live? Not had any network all day. What’s going on 😡