EE Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in West Wickham come from postal codes BR4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent EE outage reports came from the following cities: Bromley, London, Croydon, Islington, Banstead, Sutton, Streatham, City of London, Sevenoaks, Beckenham, Wandsworth, Purley, Barking, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Mike
(@r1b1ker) reported
from
Poplar, England
@EE Hi. No, I was just pointing out some errors on your web page.
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Alan Emrys 🏴
(@alanemrys) reported
from
Poplar, England
Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard McGhee 💜
(@RMcghee61) reported
@EE An update on the issues would be nice.....
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Errol Ali
(@ea_75) reported
@EE Hi. I have called EE and no one can even speak to me. I heavily rely on my phone to work from home, i have already lost over an hour this afternoon and my service is still down, any idea when the issue will be rectified. Im really not happy with service or the lack of comms
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°★🇯🇲🅿️яєттувσу∂єиz🇯🇲★°
(@BigGucciCapo1) reported
@EE my crush said I'm taking too long to reply have you guys sorted the problem yet?
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The Mad Mag
(@madmag1892) reported
@EE @Veronica_Ameri This is incorrect as my wifi calling is not working and hasn’t since the outage began!!
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Paul Martin
(@RealPaulMartin) reported
@lickle_monster @EE Put your claim in for loss of signal. I make that less than £2 for the hours so far today 🙄
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Matt
(@PhysixGuy) reported
Hello there @Ofcom ... @EE are ignoring their customers and not giving a reason for the mass UK wide outage, my patience has all but diminished now. Please sort this.
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𝔼𝕒𝕣𝕥𝕙𝕥𝕠𝕨𝕚𝕝𝕝 🏴☠️ 🇺🇦🇪🇺🏳️🌈
(@EarthToWill) reported
@EE That doesn’t help when you are not near any Wi-Fi and you have a scheduled zoom call with a client.
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Sam Bell
(@sam_bell248) reported
@vickymc01 @EE Same here the problem I have is my streaming works off mobile broadband and sons computer is off his unlimited data so we are screwed till it’s fixed
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𝔸𝕝𝕖𝕩 - ℍ𝕒𝕒𝕝𝕒𝕟𝕕𝕊ℤℕ 🏆
(@CityzenAlex) reported
@mikesloanes63 @EE Nope, still down as per their tweet
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Rhys Harris
(@RhysHarris11) reported
@EE hi- I am unable to use WiFi calling on my EE mobile- is this rondo with the outage?