EE Outage Report in Westerham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Westerham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Westerham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Westerham, Kent, England
The most recent EE outage reports came from the following cities: London, Mitcham, Croydon, Dartford, Purley, Bromley, Beckenham, Sutton, Coulsdon, Sevenoaks, Crawley, Edenbridge, Warlingham, Orpington and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Westerham, England
Latest outage, problems and issue reports in Westerham and nearby locations:
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
EE Issues Reports
Latest outage, problems and issue reports in social media:
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paganmummy80 🏳️🌈
(@paganmummy80) reported
So I cancelled #insurance on a product with @EE to reduce my bills. They went up. Why? Cos @EE didn't tell me there was a multi line discount attached. I've been with them years, but will be glad to cancel down and go to @skytv mobile sim deal asap.#crapcustomerservice
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Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk @EE You gave no choice but £7 delivery,didn't say you'd not switch nu to EE for 5 days,withheld info when selling,refused complaint in my words,closed complaint unresolved,left me with phone where forced to use mobile data out of package cos one SIM must stay on. Is it Ofcom I need?
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Cameron Brewster
(@CarBoyCam) reported
@EE New SIM has arrived and problem solved but a bit of miscommunication during a process which wasn’t needed as my weekend issues were fixed with a reset of something on your side. Ah well.
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Dmytro Vovk 🇺🇦🇬🇧
(@volchar) reported
@EE In the app it shows zero remaining everything (minutes, data, texts). Same issues experience other people in my household. And in the web it just logs me out immediately when trying to log in. Tried clearing caches, etc
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PollyTikkleVideos
(@PollyTikkle) reported
@volchar @EE It is not working for me … :( … Mile End … East London
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Catherine Greener
(@Catheri08531878) reported
@EE I have left abusive relationship with an ex EE employee who took multiple phone contracts out in my name, I need help with this and have been told “we aren’t liable for this” because I was aware afterwards and didn’t report it, despite the risk to myself if I had done this???
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Rish ap Wiliam
(@Digenie) reported
@EE Sort out your website, app, customer service and pricing otherwise you could be irrelevant in 10 years. Really gone down hill in the past 12 months.
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Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk @EE You're seeking to offload on EE your responsibility. You've taken days of my time, sold me something you didn't understand after hours of seeming to do so. You're crushing me in middle with EE & closed unresolved complaint your mansplaining rep wouldn't let me make in MY words.
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Kerry Ann
(@kerryface) reported
Day 11 post @EE broadband outage: “Forwarded to Openreach” over and over. Engineer failed to attend appt 4 days ago. Will be day 13 before EE is next updated by Openreach then who knows how long until a fix. Using poor 4g signal in our house in the meantime. Very very peeved.
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JW
(@jackwjw) reported
@EE @kevinbacon sort your network out ye little bacon, chatting about performing heart surgery halfway across the world yet I can't ever get signal on a train