EE outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Ilford, Dagenham, Gillingham, Romford, Newham, Orpington, West Malling, Rochester, Greenhithe, Swanley, Wickford, Gravesend, Dartford, South Benfleet, and Grays.

City	Problem Type	Report Time
Ilford	Internet	3 days ago
Dagenham	Total Blackout	6 days ago
Gillingham	Phone	6 days ago
Ilford	Internet	7 days ago
Romford	Internet	8 days ago
Ilford	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  Brad (@bradders2203) reported 11 minutes ago from East Ham, England

  @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

• 
  Jimmy (@OiRehBhaiii) reported 15 minutes ago from Ilford, England

  I hope @EE compensates for the disruption in service. Its the 5th time this month alone

• 
  Phil (@feyipuk) reported 17 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Kate England 💙 (@kate_england) reported 17 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Katie Jones (@katiejayjones_) reported 18 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

• 
  Dave Cunningham (@flyerinhiding) reported 18 minutes ago from East Ham, England

  C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

• 
  Katie Jones (@katiejayjones_) reported 21 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  G R A Y B U R N (@PaulGrayburn) reported 24 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  Bekah Chloe (@BekahChloe7886) reported 31 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Steve N (@stevejax2003) reported 31 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Anthony Mayatt PT (@BreatheFitness) reported 31 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Rahim Shivji (@RahShivji) reported 33 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Marc Flores (@marcflores) reported 34 minutes ago from East Ham, England

  @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

• 
  Amy✨♏️ (@acjr24) reported 34 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  Stuart Fields (@stuartfields) reported 35 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Jonathan R (@Jon_Robertson) reported 42 minutes ago from Romford, England

  @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

• 
  Laura 💙 (@laura_day6) reported 43 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

• 
  Sandra Ryan *** (@soryan25) reported 50 minutes ago from East Ham, England

  @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

• 
  G R A Y B U R N (@PaulGrayburn) reported 54 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  PG tweets (@PaulGrayburn) reported 57 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerry8879 (@salwaykerry) reported 3 minutes ago

  @GBNEWS I've been with @EE for years, if they ration or bump up prices, kiss goodbye to alot of customers who will go elsewhere, I already know deals are available for same package at near half the cost, these companies are also not threatening to ration our signal, wtf EE?

• 
  Micky Jones (@MickyJones_) reported 3 minutes ago

  @HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered

• 
  David Echo Guild (@echopark24) reported 9 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  Bruce A Wayne (@AWayne26231) reported 12 minutes ago

  @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

• 
  Nick (@Surviving_LADa) reported 12 minutes ago

  If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 14 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Mo (@mohoosenplus) reported 15 minutes ago

  @EE my number won’t work for iMessage help 😞

• 
  Teds (@Tedtalks13) reported 17 minutes ago

  @EE i think in going to cancel. amytime anywhere.

• 
  Ian Wardell (@ian_wardell) reported 17 minutes ago

  @EE why on earth must this signing up for a broadband service be so difficult and confusing?? My previous address is wholly irrelevant, as is my employment history! I hope you're not going to try and isntall BB at my previous address!

• 
  Andy Carn (@AndrewCarn1) reported 17 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app