EE outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Romford, Gravesend, Chatham, Newham, Ilford, Rochester, Gillingham, Shoreham, Grays, Dagenham, Southfleet, Welling, Aylesford, Orpington, and Erith.

City	Problem Type	Report Time
Romford	E-mail	16 hours ago
Gravesend	Phone	1 day ago
Chatham	Internet	2 days ago
Newham	Phone	5 days ago
Ilford	Wi-fi	5 days ago
Rochester	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  Surabhi Nanda (@NandaSurabhi) reported 2 minutes ago from Ilford, England

  @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

• 
  Brownie sports photography (@BSportsphotos) reported 3 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Simon Archer (@BelvedereVicar) reported 4 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 6 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Laurie Staerck (@StaerckLaurie) reported 7 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Barry mcardle (@Bjmcardle) reported 7 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  R I C H P E R K S (@Richperks) reported 12 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  stuart hobbs (@HobbsStu) reported 16 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Rob Cockerton (@bertie_cee) reported 17 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Jason Fey (@fey_jason) reported 19 minutes ago from Bexleyheath, England

  @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

• 
  Johan Larsson (@jlarsson89) reported 21 minutes ago from Eltham, England

  @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

• 
  Jimmy (@OiRehBhaiii) reported 23 minutes ago from Ilford, England

  I hope @EE compensates for the disruption in service. Its the 5th time this month alone

• 
  lorraine langridge (@lorraine_acorn) reported 24 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  daniel munn (@dpmunn19) reported 33 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  David Robinson (@Robinson92David) reported 35 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 36 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  PG tweets (@PaulGrayburn) reported 51 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Simon Archer (@BelvedereVicar) reported 55 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Leyton Wylde (@Wildster180774) reported 57 minutes ago from Erith, England

  @madebygoogle @EE when will there be a fix for the WiFi connection issues between the EE routers and certain Pixel phones. I have an 8pro and have constant disconnects and have to reset the WiFi all the time. No one seems to have a solution.

• 
  Steve N (@stevejax2003) reported 58 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Wise (@AlexCWise) reported 2 minutes ago

  @EE Does this include the Android app to log in as keeps asking me to login, i do then loops back to same screen. Also very stuttery

• 
  Jacqui Archer (@jacqui_archer) reported 3 minutes ago

  @EE Hi, for the last few days my broadband has had intermittent access. Not helpful when trying to work from home. I've tried resetting it but it doesn't seem to help

• 
  🕺🏾 (@Slimedworld) reported 3 minutes ago

  @EE need urgent support sent DM

• 
  Hometech Solutions 📺 🔈 🎥 📱 (@_Hometech_) reported 4 minutes ago

  @scriobh @EE I would recommend you get someone in to check your aerial. Usually a signal fault or faulty tv amp.

• 
  Stuart Smith (@Galaxy42_) reported 8 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 9 minutes ago

  @EE hi ee i need help with a order infomation ill send a dm

• 
  Gareth Owen (@gjo2405) reported 11 minutes ago

  @EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?

• 
  Pete Searle (@PeterSe38295412) reported 14 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers

• 
  Erika Braverman (@ErikaFromMurica) reported 14 minutes ago

  @EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!

• 
  Richard Baker (@BakeronBusiness) reported 14 minutes ago

  @EE I had emails telling me to ‘hang fire’ on set up until you’d been in touch. I’ve not had any further communication.