EE Outage Report in Swanscombe, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanscombe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanscombe, Kent, England
The most recent EE outage reports came from the following cities: London, Gravesend, Grays, Orpington, Newham, Ilford, Rochester, Chatham, Sevenoaks, Dagenham, Canvey Island, South Ockendon, Gillingham, Romford and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Gravesend |
Phone | |
| Grays |
Phone | |
| Grays |
Wi-fi | |
| Orpington |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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Jimmy
(@OiRehBhaiii) reported
from
Ilford, England
I hope @EE compensates for the disruption in service. Its the 5th time this month alone
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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PG
(@PaulGrayburn) reported
from
Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Cambridge
(@DianaCambridge) reported
@EE Respond to my request asking you NOT to use picture of child being buried in sand up to his neck. Beach wardens warn this is a deadly game: children have died. Take this irresponsible ad down now.
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Khardiata Mane
(@khardiata_mane) reported
@EE how can I call customer services from outside UK?
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Mr Genius
(@Mr_Genius_1977) reported
@EE Hi, are there any speed issues in the DA16 area? My broadband is about 1/3 of what it should be. I did the usual reboot router and it didnt help. I am on the 900Mbit fibre but only getting 300 down and 50 up...
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Linda Wilson
(@LindyMoE) reported
@EE So we've woken up to it still not working! It went down last night during the outages but it hasn't come back, we work home so we are royally screwed today. I texted that number and it says we need an engineer but no one can help till 8. I need Internet?
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Jake Meyers
(@jakemeyers2015) reported
@LindyMoE @EE I've got exactly the same problem 😢 I'm in Woking.
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sdıllıɥdɾʎuoʇ
(@tonyjphillips) reported
@EE I've been on/around Newquay on holiday all week and my signal has been horrible
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Major Tom
(@thecatmajortom) reported
@EE What about Cullercoats? There appears to be very little EE signal there.
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Linda Wilson
(@LindyMoE) reported
@EE home broadband is down, any ideas when it will be coming back?
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Lee
(@L88HRS) reported
@EE Just wondering why my Voicemail has disappeared? Says I have to call customer services to have it activated? Madness! 🙈
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Mark Hook
(@Hookademus) reported
@davidsilkstone @bt_uk @EE Give em a call, never had an issue with EE customer service, Sure, never contacted the over this medium.