EE Outage Report in Swanscombe, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanscombe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanscombe, Kent, England
The most recent EE outage reports came from the following cities: London, Erith, Rochester, Chigwell, Ilford, Gravesend, Romford, Newham, Orpington, Gillingham, Dagenham, Sevenoaks, Bexleyheath, Basildon and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Erith |
Phone | |
| Rochester |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Jonathan R
(@Jon_Robertson) reported
from
Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Real Philip Lyon
(@phillyonskem) reported
@EE further to earlier post. Rang 150 spoke to guide. Pass appears to be active. Talked me through selecting network. Done that. Says I'm registered on network. Still can't get online. You're ruining my holiday. Spent £25 and more that 6 hours on this. Just refund the money.
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Stephen
(@StephenHall1991) reported
@caffyhank @EE I dont know, it happens all the time. They aren't allowed to stop the service unless you request it, even though the original term gas came to an end
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George Murfet
(@GeorgeMurfet_) reported
@England @EE None of them. Dog **** performance
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Lisa Luetchford
(@LisaAnne0891) reported
@EE What is going on with your shocking broadband? All week at 21:00 it goes down everything freezes cannot download ANYTHING to watch and your system checker is saying it’s fine! It definitely isn’t… if it was it would be working. I want to make a formal complaint!
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Caffy Hank
(@caffyhank) reported
As if @EE have been charging me for a contract that ended finished paid up in February because I didn’t cancel it, wtf do I need to cancel it for it’s finished paid for that’s like paying rent on a house you’ve moved out of
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Leon Cowlam
(@Wanksy84) reported
@EE need some help, currently out of the country with no roaming. I was talking to a customer service guide this morning via the app. apps crashed on me and logged me out. I can’t get back into the app as it says I need a passcode which you’ll send to me. But I can’t receive it
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Somerset Veteran
(@somersetveteran) reported
@EE You know that is BS. The signal throughout TA21 is dreadful and the map it totally inaccurate for that postcode.
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Jane Gould BCAi MISM
(@Jane_KG_Justice) reported
@EE APPALLING installation service from @BT. This was exactly why I was so reluctant to change my hub. And provider,BT. Totally incompetent engineer. Now needing third party permission?? total joke. I’ve had an ok service from BT for 11 years at this address.sort your lives out.
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Lisa Gills
(@arealpageturner) reported
@EE I thought connecting with @bt_uk would improve everything. Instead it’s got worse. I’ve just driven for 2 hours, visited two stores spoken with customer service to get my mobile broadband fixed. I’m a business customer. I’ve now been told you’ll take two days to fix my hub?
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Chris
(@ChrisByorkB90) reported
3rd month in a row im unable to view my @EE broadband bill and customer service have been no help! According to them everything is correct..... even though im unable to veiw my bloody bill! Worst network ever why @bt_uk moved me over I'll never know 😪