EE outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Ilford, Dagenham, Gillingham, Romford, Newham, Orpington, West Malling, Rochester, Greenhithe, Swanley, Wickford, Gravesend, and Dartford.

City	Problem Type	Report Time
Ilford	Internet	6 days ago
Dagenham	Total Blackout	9 days ago
Gillingham	Phone	9 days ago
Ilford	Internet	11 days ago
Romford	Internet	11 days ago
Ilford	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  G R A Y B U R N (@PaulGrayburn) reported 22 seconds ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  Doyle (@droopdoggbaby) reported 14 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  lorraine langridge (@lorraine_acorn) reported 14 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Surabhi Nanda (@NandaSurabhi) reported 17 minutes ago from Ilford, England

  @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

• 
  Steve N (@stevejax2003) reported 23 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Daniel Singleton (@DSingleton_) reported 25 minutes ago from Ilford, England

  Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone

• 
  Zedroy Rodrigues (@ZedroyR) reported 26 minutes ago from Erith, England

  @EE worst provider and customer service for tv and Internet. Tweeting this every hour till I get my services back!!

• 
  Simon Archer (@BelvedereVicar) reported 26 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Brownie sports photography (@BSportsphotos) reported 29 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Teddy (@Teddy_Nicoll) reported 33 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Sally-anne Cole (@mrsscole) reported 36 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 42 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  the statistics guy jono (@Jon_UK2016) reported 42 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 42 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  G R A Y B U R N (@PaulGrayburn) reported 42 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  daniel munn (@dpmunn19) reported 45 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Jamie Decruz (@JDecruz10) reported 46 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  PG (@PaulGrayburn) reported 46 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  Sandra Ryan *** (@soryan25) reported 54 minutes ago from East Ham, England

  @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

• 
  Paul Parker (@paulparker81) reported 56 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billy Hawes (@Billyhawes) reported 5 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  Sarah-Kimberley (@PlayforthSarah) reported 10 minutes ago

  @EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!

• 
  Micky Jones (@MickyJones_) reported 10 minutes ago

  @HappyDa63374790 @EE Yep its still down for me the website is really glitchy too

• 
  Karim Harbott (@KarimHarbott) reported 11 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  ⚫️ ElleQat (@BaroqueChic) reported 12 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  Jake Murphy (@jake_murphy95) reported 17 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 20 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  Karen Reid (@Karenreid24) reported 21 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Rachel Bridge (@rachelbbridge) reported 29 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  Miles marchment (@Triathlon_miles) reported 29 minutes ago

  @EE @indigojo_uk Same my house is LU1 4ER couldn’t find a problem even thought the signals so bad. The trainer couldn’t hear me properly