EE outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Ilford, Gillingham, Southfleet, Chatham, Welling, Aylesford, Newham, Orpington, Erith, Romford, Rochester, and Dagenham.

City	Problem Type	Report Time
Ilford	Wi-fi	1 day ago
Gillingham	Internet	3 days ago
Gillingham	Phone	4 days ago
Southfleet	Phone	5 days ago
Chatham	Internet	8 days ago
Welling	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  Karl Brocker (@THEMIND1972) reported 9 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  lorraine langridge (@lorraine_acorn) reported 9 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 11 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Brad (@bradders2203) reported 12 minutes ago from East Ham, England

  Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

• 
  Suresh halai (@sureshhalai) reported 18 minutes ago from Ilford, England

  @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

• 
  Steve N (@stevejax2003) reported 19 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 20 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Simon Archer (@BelvedereVicar) reported 22 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Mark Gould (@yiddo71) reported 28 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Stuart Fields (@stuartfields) reported 34 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Matt Bourne (@MattBourne_) reported 38 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 39 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  daniel munn (@dpmunn19) reported 40 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  PapaQ69 (@AddicksGlenn69) reported 41 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Doyle (@droopdoggbaby) reported 42 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 44 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  G R A Y B U R N (@PaulGrayburn) reported 48 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  Nicky Hanson (@HansonNicky) reported 50 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Teddy (@Teddy_Nicoll) reported 52 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  PG (@PaulGrayburn) reported 55 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ME Costello 🌳 (@MaryECostello) reported 8 minutes ago

  @EE hello need help and advice. Your set up only pushes to mobile support, broadband the problem. Must say since switching to you service has been poor

• 
  Gav (@aftertheflood_) reported 9 minutes ago

  @IamjustWendy @EE thats the problem. i could've done a shed load of work not knowing if their obvious internal outage was or was not having an effect on my broadband. as it happens it seems purely coincidental. and a factory reset on their box fixed it.

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 13 minutes ago

  @EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.

• 
  enter the price please (@y2Jtwo) reported 14 minutes ago

  @EE hi I’ve not been able to log into my EE app for ages and the password reset never works. Could someone assist with this please?

• 
  Mr J (@Mr__J_J) reported 14 minutes ago

  @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

• 
  Equilan (@Equilan) reported 20 minutes ago

  ffs @EE sort your 150 crap out. Trying to pay my bill Option 1, to pay your bill, Option 2 to pay someone else's bill or Press star for something else. Doesn't let you press star just repeats that same options over & over. so can you get someone from EE to call me.

• 
  MCFC Ant (@MCFC2012) reported 21 minutes ago

  @Gillykins58 @EE Horwich Gill. Really bad for WiFi dropping.

• 
  Matt (@mechmonkey) reported 22 minutes ago

  @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?

• 
  Sam Gray (@vespasam) reported 27 minutes ago

  @EE The bigger concern is why the seal is broken? I thought the item was New? I have never bought a PlayStation product with a broken seal

• 
  Gav (@aftertheflood_) reported 31 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same