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EE outages and service status in Swanscombe, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Swanscombe, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 12:37 PM GMT+1.
  • 50% Internet (50%)
  • 33% Phone (33%)
  • 11% Wi-fi (11%)
  • 6% Total Blackout (6%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Southfleet, Chatham, Welling, Aylesford, Newham, Ilford, Orpington, Erith, Romford, Rochester, Gillingham, and Dagenham.

CityProblem TypeReport Time
Southfleet Phone 19 minutes ago
Chatham Internet 2 days ago
Welling Phone 4 days ago
Aylesford Internet 4 days ago
Newham Total Blackout 4 days ago
Ilford Internet 6 days ago

Nearby cities with recent reports

Southfleet

1 recent signals

19 minutes ago
Chatham

1 recent signals

2 days ago
Welling

1 recent signals

4 days ago
Aylesford

1 recent signals

4 days ago
Newham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • acjr24
    Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • being_h_u_m_a_n
    𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • kelkelly74
    kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • OiRehBhaiii
    Jimmy (@OiRehBhaiii) reported from Ilford, England

    I hope @EE compensates for the disruption in service. Its the 5th time this month alone

  • THEMIND1972
    Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • I_am_PBK
    Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • fey_jason
    Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • kate_england
    Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shaundadams
    Shaun Adams (@shaundadams) reported

    @EE My previous experience is the guides can’t help. Openreach are telling me in a year EE say they can’t help. I have provided my contact details to EE and waiting to hear from you.

  • keithwillb
    KWB (@keithwillb) reported

    Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. It’s very frustrating. It’s almost like you’ve reduced your coverage in the last few months.

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service

  • peterbruce
    peter bruce🐟 (@peterbruce) reported

    @EE you can also tell open reach engineer not to turn up to carry out installation because he will be turned away, it will be video recorded and posted here if he does turn up , to reiterate the customer wishes to cancel within 14 days cooling off period which you are refusing .

  • WelshSully96
    WelshSully (@WelshSully96) reported

    @dpduk_ just to make you aware your drivers have unauthorised people doing deliveries while in the van. You attempted to deliver with a photo of the wrong address. Your customer service response was il raise it. Then to my response of I hope I get it tomorrow was sure. @EE

  • Yamanx1
    Dave Read (@Yamanx1) reported

    @EE Why is streaming cut off at 200gb on the Isle Of Man? I’m sick to death of this regressive bullshit 17 years ago it was perfect, now I pay more than ever & it’s ****! @SureIOM used to be good, now it’s worse than it ever was before we even had 3-4g Starlink next year

  • IrfanAlMoha
    Irfan (@IrfanAlMoha) reported

    @EE 01282 573603 received a call saying they were calling from BT/EE sound like scammers as they said number would be blocked next few days due to new sims rolling out due technical issues,wanted me to confirm memoword/email I ignored him.

  • DJ_Matt_Black
    Matt Black (@DJ_Matt_Black) reported

    @EE can you tell me if there’s a problem with the network in Exeter as my WiFi isn’t working

  • SomeUKTeslaGuy
    Some UK Tesla Guy (@SomeUKTeslaGuy) reported

    So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

  • MikeFitnes89102
    Mike (@MikeFitnes89102) reported

    Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day