EE outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Romford, Ilford, Dagenham, West Malling, Gillingham, Orpington, Rochester, Greenhithe, Swanley, Wickford, Newham, Gravesend, Dartford, South Benfleet, and Grays.

City	Problem Type	Report Time
Romford	Internet	2 hours ago
Ilford	Internet	3 days ago
Dagenham	Phone	4 days ago
Ilford	Internet	5 days ago
Romford	Internet	7 days ago
West Malling	Phone	8 days ago

Community Discussion

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  Karl Brocker (@THEMIND1972) reported 2 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Kate England 💙 (@kate_england) reported 4 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 5 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Ky le (@KyzaMT) reported 9 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  daniel munn (@dpmunn19) reported 9 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 10 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 14 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Phil (@feyipuk) reported 17 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Doyle (@droopdoggbaby) reported 20 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Teddy (@Teddy_Nicoll) reported 25 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Mark Gould (@yiddo71) reported 29 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Dave DM Martin💥 (@davemartind) reported 34 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 34 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  G R A Y B U R N (@PaulGrayburn) reported 44 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  chè (@chereeesh_) reported 53 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Teddy (@Teddy_Nicoll) reported 53 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Sue Adams (@sue_adams_) reported 54 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Sally-anne Cole (@mrsscole) reported 54 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported 55 minutes ago from Ilford, England

  @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

• 
  Vicky Lee (@luckylinkage) reported 59 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hallie Mason (@Hallie912) reported 5 minutes ago

  @EE Help? Trying to top up our 4Gee wifi mini and it keeps saying “sorry! Please complete a captcha” but there’s no captcha?!

• 
  Phoenix Rahman (@Phoenixrahman) reported 7 minutes ago

  @EE will Apple Arcade be available as a standalone as a smart benefit or only as part of the full work plan for iPhone? I feel as a loyal customer, I feel that I’m not getting the best deal for loyalty.

• 
  𝕋𝕚𝕥𝕦𝕤 𝔸𝕟𝕕𝕣𝕠𝕞𝕖𝕕𝕠𝕟 💙 (@babydonutx) reported 9 minutes ago

  Just upgraded with @EE today and just found out that instead of 10gb I could have 40gb data for the same price and free delivery when Tina on customer services charged me!!! What the heck. That's another phone call I will have to make tomorrow. Call me @EE I need resolution.

• 
  CC (@Tink250608) reported 10 minutes ago

  @EE Just quotes my £200 to change a cracked camera screen! Walk down the road £25! 🤯

• 
  H is for Harp (@HarpSilver) reported 14 minutes ago

  @EE why is my 5g Pixel 4a 5g struggling to get even a H signal it's been like this for two days and yet my iPhone 12 is getting 5g no issues with O2 clearly you have signal problems in Edinburgh.

• 
  eve jones (@evejonesy) reported 18 minutes ago

  @EE Hi still having this issue intermittently. Was on the phone to one of your advisors but got cut off, tried to call back but no luck. I’m unable to use any data and WhatsApp just says connecting to network ?

• 
  Lisa (@Assam_in_china) reported 21 minutes ago

  @EE hello! 👋🏻 My phone has seemingly started waiting 12 hrs or so to give me voicemail notifications (well, I got a couple after I restarted which both times was ~12 hrs after a missed call). Is this an issue with the phone itself, or network? What can I try to fix it? 🙏🏻

• 
  just Julie (@Rocco76564224) reported 25 minutes ago

  @EE no signal again

• 
  Lin (@LinzieM79) reported 26 minutes ago

  @EE my signal keeps going, is this a problem with just me?

• 
  WKD (@WKDEN) reported 27 minutes ago

  @EE I need help