1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. EE
  6. โฏ
  7. Swanscombe, England
EE

EE outages and service status in Swanscombe, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Romford, Ilford, Dagenham, West Malling, Gillingham, Orpington, Rochester, Greenhithe, Swanley, Wickford, Newham, Gravesend, Dartford, South Benfleet, and Grays.

CityProblem TypeReport Time
Romford Internet 2 hours ago
Ilford Internet 3 days ago
Dagenham Phone 4 days ago
Ilford Internet 5 days ago
Romford Internet 7 days ago
West Malling Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • THEMIND1972
    Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • kate_england
    Kate England ๐Ÿ’™ (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • SGPSoccer
    Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • KyzaMT
    Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • dpmunn19
    daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I canโ€™t watch @WestHam all thanks to @btsport and @EE when I pay ยฃ15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • michaelbeverla1
    michael beverland ๐ŸฆŽ๐Ÿฅ๐ŸŽน๐Ÿ–ค๐Ÿฆ‘๐Ÿ™ (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching Iโ€™ve never heard of the idea of punishing loyalists

  • WoWnut
    ๐ŸŽ…๐Ÿปโ›„๏ธ๐“ข๐“ฎ๐“ท๐“ผ๐“ฎ๐“ฒ ๐“œ๐“ช๐“ด๐“ธโ›„๏ธ๐ŸŽ…๐Ÿป (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? Itโ€™s not been working for a week now just comes up with the โ€˜Seems to be a problemโ€™ error message.

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • droopdoggbaby
    Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! ๐Ÿ–•๐Ÿฟ๐Ÿ–•๐Ÿฟ๐Ÿ–•๐Ÿฟ๐Ÿ–•๐Ÿฟ๐Ÿ–•๐Ÿฟ

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • davemartind
    Dave DM Martin๐Ÿ’ฅ (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • I_am_PBK
    Paul ๐Ÿš›๐Ÿ’จ๐Ÿ˜Ž (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? Iโ€™ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I donโ€™t answer they somehow manage to leave a voicemail! Most annoying.

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Canโ€™t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap๐Ÿ‘๐Ÿป

  • chereeesh_
    chรจ (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with โ€˜issuesโ€™ after โ€˜issuesโ€™ with your system, taking multiple (pending) payments, talking of reverting a plan because itโ€™s not working your end when it is mine!

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • picklefork1965
    Tony Rumsey ๐Ÿ“๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • luckylinkage
    Vicky Lee (@luckylinkage) reported from Romford, England

    @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Hallie912
    Hallie Mason (@Hallie912) reported

    @EE Help? Trying to top up our 4Gee wifi mini and it keeps saying โ€œsorry! Please complete a captchaโ€ but thereโ€™s no captcha?!

  • Phoenixrahman
    Phoenix Rahman (@Phoenixrahman) reported

    @EE will Apple Arcade be available as a standalone as a smart benefit or only as part of the full work plan for iPhone? I feel as a loyal customer, I feel that Iโ€™m not getting the best deal for loyalty.

  • babydonutx
    ๐•‹๐•š๐•ฅ๐•ฆ๐•ค ๐”ธ๐•Ÿ๐••๐•ฃ๐• ๐•ž๐•–๐••๐• ๐•Ÿ ๐Ÿ’™ (@babydonutx) reported

    Just upgraded with @EE today and just found out that instead of 10gb I could have 40gb data for the same price and free delivery when Tina on customer services charged me!!! What the heck. That's another phone call I will have to make tomorrow. Call me @EE I need resolution.

  • Tink250608
    CC (@Tink250608) reported

    @EE Just quotes my ยฃ200 to change a cracked camera screen! Walk down the road ยฃ25! ๐Ÿคฏ

  • HarpSilver
    H is for Harp (@HarpSilver) reported

    @EE why is my 5g Pixel 4a 5g struggling to get even a H signal it's been like this for two days and yet my iPhone 12 is getting 5g no issues with O2 clearly you have signal problems in Edinburgh.

  • evejonesy
    eve jones (@evejonesy) reported

    @EE Hi still having this issue intermittently. Was on the phone to one of your advisors but got cut off, tried to call back but no luck. Iโ€™m unable to use any data and WhatsApp just says connecting to network ?

  • Assam_in_china
    Lisa (@Assam_in_china) reported

    @EE hello! ๐Ÿ‘‹๐Ÿป My phone has seemingly started waiting 12 hrs or so to give me voicemail notifications (well, I got a couple after I restarted which both times was ~12 hrs after a missed call). Is this an issue with the phone itself, or network? What can I try to fix it? ๐Ÿ™๐Ÿป

  • Rocco76564224
    just Julie (@Rocco76564224) reported

    @EE no signal again

  • LinzieM79
    Lin (@LinzieM79) reported

    @EE my signal keeps going, is this a problem with just me?

  • WKDEN
    WKD (@WKDEN) reported

    @EE I need help