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EE Outage Report in Swanscombe, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Swanscombe, Kent, England 01/28/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Swanscombe, Kent, England

The most recent EE outage reports came from the following cities: Newham, London, Romford, Dagenham, Ilford, Gillingham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Maidstone, Wickford, Gravesend and Erith.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Phone
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • luckylinkage Vicky Lee (@luckylinkage) reported from Romford, England

    @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • picklefork1965 Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • chrismackie1 Chris Mackie 🍦 (@chrismackie1) reported

    Hi @EE I’m trying to add an Apple watch to my existing account and i get right through to clicking the I agree button then it just keeps spinning. Is there a problem or am I doing something wrong? Have tried app and desktop. Thanks

  • methejulie Jules (@methejulie) reported

    @EE we have recently moved and there is no EE network inside the house at all, my husband is tied into a SIM only deal, is there any way the contract charges can be reduced as over £200 is ridiculous to leave when there is no hardware involved?

  • XZed1000 XyZed1000 (@XZed1000) reported

    @EE hi. I have had problems with my mobile data..... it's not been working for 2 days. Service status claims there's no problems in my area. Right now I'm having to rely on WiFi. Thanks.

  • CPatrick0485 Chris Patrick (@CPatrick0485) reported

    @EE You’ve locked me out of my online account and I can’t get through to your customer service, can you help me on here please?

  • Cat_H21 Catz 🐱 (@Cat_H21) reported

    @EE I'm actually beginning to wonder why I continued with my contract with you guys. From the start of changing over device, I've had nothing but problems. First, was given incorrect info regarding delivery of phone, then my sim card wouldn't work and now 24 hours after 1/2

  • DeanPiper Dean Piper (@DeanPiper) reported

    @EE How can I speak to an actual human who can actually help? These automated services really are the pits. SOS! Maybe slip into my DMs to help?!

  • amys_francis Amy Francis (@amys_francis) reported

    @EE Hi EE, is there a way I can upgrade my contract to one I've seen online. It's not coming up via the app. I didn't know if it can be done online, or whether I need to call customer services. Thanks

  • LittleMissEm19 E (@LittleMissEm19) reported

    @EE is there any issue with your app and website. I’ve been trying to upgrade for 2 days but the option to “upgrade” doesn’t do anything or take me anywhere

  • mezzocheryl Cheryl Forbes (@mezzocheryl) reported

    @ruthkellas @EE @DPDgroup_news That’s terrible, Ruth!

  • PNEPhil Phil 💙 🇺🇦 (@PNEPhil) reported

    Hi @EE. I've just spoken to customer services about adding the roam abroad pass from later this month for a fixed period as I don't need the full 30 days. Will this only show on the app as an active add one once the date it is due to start has arrived?