EE

EE Outage Report in Swanscombe, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Swanscombe, Kent, England 02/02/2026 07:05

February 02: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Swanscombe, Kent, England

The most recent EE outage reports came from the following cities: London, Orpington, Romford, Ilford, Gillingham, Newham, Dagenham, Sevenoaks, Bexleyheath, Basildon, Dartford, Rochester, Maidstone, Wickford and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomOrpington Internet
United KingdomRomford Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • picklefork1965 Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonthecyclist Jason Ragnar odam 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇳🇴 (@jasonthecyclist) reported

    @EE is there a network issue in Suffolk

  • moylesp PM (@moylesp) reported

    Just tried again, and looks like the issue is resolved. May be I should work for @ee PR department lol

  • matthewrose50 Matthew Rose (@matthewrose50) reported

    @EE my new sim arrived to update to my old number. Not my sim will not work and i cannot connect to network to call 150. You live chat is offline could i get some help please?

  • ace110uk A. Abedi (@ace110uk) reported

    @EE Hi, want to add wifi extender but it says weak security and at times no internet, how can I fix it?

  • iancundell @iancundell@mastodon.me.uk #JOIN A UNION 🇺🇦 ⚒ (@iancundell) reported

    @EE Are you having network issues in the Milton Keynes/ Northampton/Bedford area. Can't hold a call for more than a few seconds and my BT Hybrid thingy is flashing red.

  • Siany_23 Siany (@Siany_23) reported

    @EE Is the 4G signal in Cheddar/Somerset just not working right now? It's been on and off all morning.

  • STEMlovingmum JourneysintoHomeEd (@STEMlovingmum) reported

    @EE some of your staff really need to improve their customer communication skills. Asked them to help me delete profile on old phone to hand over to my son; their response don’t know why your giving him it to be honest. It’s literally none of their business

  • LovesTKandSP Leah (@LovesTKandSP) reported

    @EE hi, I am using we are 8 to get money off my phone bill and transferred £5 towards it but can’t see anything on my account, can you help please?

  • stormcab stormcab (@stormcab) reported

    @EE I am on Vodafone, my wife is with EE. Both of us experience different areas around the country where there is no signal. I want to have a PAYG EE so I have a back up network, for instance for my taxi credit card payments, but £10 a month is too much for a backup.

  • chesterkopagain Jas K (McDonnell) 🇮🇪 (@chesterkopagain) reported

    Does anyone know how to make a formal complaint 2 ee? They matched my new sim deal from £20 to £8. I had no contract. I signed a new contract, they didn't tell me, 4 £28 a month. So now I'm paying nearmy 4 times as much. Ee refuse to register a complaint @EE