EE Outage Report in Swanscombe, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanscombe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Swanscombe, Kent, England
The most recent EE outage reports came from the following cities: London, Erith, Rochester, Chigwell, Ilford, Gravesend, Romford, Newham, Orpington, Gillingham, Dagenham, Sevenoaks, Bexleyheath, Basildon and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Erith |
Phone | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Rehana
(@2020blahblah) reported
from
Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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Terri Shepherd
(@telshep87) reported
from
Romford, England
@EE nhs discount codes are not working for upgrades
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Kear-Bertie
(@Bertonabike) reported
@EE Hi Bob at @EE. Still fed up with the dropping out of the Internet every 20minutes. Please advise how I can either cancel my contract or you improve the service. Thank you.
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Morning except
(@Black_King_Rass) reported
@EE Great reply kelsey. I know it's in the contract or I wouldn't taken it to court. You're sales have problem increased more than ever during these times. So yes people will be relying on you more. How about your company's use their profits to improve connectivity and now our money
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ETID
(@AncelottiArmy) reported
Pissed off as my @EE Broadband went down again. Just after Richarlison scored!!Only got it less than 2 weeks ago and already had engineer out!!! Great when it works but in all years of having WiFi with various suppliers. Never had to call an engineer out once never mind twice.😡
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Samantha
(@SamanthaJEvansX) reported
@EE I’m not happy you’ve now taken payment twice for a bill wtf
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Dennis Meentz
(@DMeentz) reported
@EE I’ve been having problems logging in both online and through the app for the last 2-3 weeks. Can’t reach customer service either unfortunately. Are you able to help? Thanks!
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Josh Gungum
(@joshgungum) reported
@EE It’s my grandfathers account, I will try again later on today, if I still can’t access the account, am I able to call up customer services ?
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Sarah Fletcher
(@nugs4u22) reported
@orange @EE They have been without a phone line for 11 weeks - You have not turned up to fix it when You said you would - Poor customer service and a disgrace that you have left extremely vulnerable people without anyway if summoning help if they need it
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Kevin Niblock
(@PalaceKev) reported
@Kevin92388998 @EE I am having the same problem, with the same phone
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Morning except
(@Black_King_Rass) reported
How dare you be raising prices during a time like this. Still filing major profits for the year what ******** you raising prices for @TfL @EE
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Tasha
(@Tasha59162122) reported
@EE can someone help...no signal again. Having to connect to home WiFi