EE outages and service status in Swanscombe, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Swanscombe, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jun 25, 4:21 PM GMT+1.
- Internet (53%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Swanscombe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swanscombe, England
The most recent EE outage reports came from the following cities: Grays, Ilford, Rochester, Dagenham, Romford, Gillingham, Southfleet, Chatham, Welling, Aylesford, Newham, Orpington, and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 Grays
|
Internet | 6 hours ago |
|
Ilford
|
Internet | 10 hours ago |
|
Rochester
|
Internet | 2 days ago |
|
Ilford
|
Internet | 5 days ago |
|
Ilford
|
Phone | 6 days ago |
|
Ilford
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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PG (@PaulGrayburn) reported from Romford, EnglandThe only good thing about this storm is that I’m getting a decent @ee signal.
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Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Jonathan R (@Jon_Robertson) reported from Romford, England@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Zedroy Rodrigues (@ZedroyR) reported from Erith, England@EE worst provider and customer service for tv and Internet. Tweeting this every hour till I get my services back!!
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𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, EnglandThanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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PG tweets シ (@PaulGrayburn) reported from Romford, England@EE Yeah but I’m just fed up with shit signal.
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Johan Larsson (@jlarsson89) reported from Eltham, England@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
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Surabhi Nanda (@NandaSurabhi) reported from Ilford, England@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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Laura 💙 (@laura_day6) reported from Ilford, England@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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daniel munn (@dpmunn19) reported from Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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PG (@PaulGrayburn) reported from Romford, England@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Steve N (@stevejax2003) reported from Eltham, England@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
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stephen beattie (@sbeattie87) reported from Romford, England@EE hey I am getting very bad internet signal, whats going on?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?
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Pauline Cullen (@PaulineCullen14) reported@SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??
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Dr Devra Kay (@LaBloggeuse) reported@TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another
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Andy (@justandy2068) reportedLeaving @EE as the signal/data speed has been poor. Can't log into my account, can't view my bills . Transfer happens tomorrow #giveup
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Gareth Owen (@gjo2405) reported@EE Morning. I spent 55 minutes on the phone to technical support and another department last night to no avail. Solution proposed was to change my subscription to different hub at extra £15 per month! No further forward and still items dropping WiFi at will
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Clint Sookermany (@ClintNorDD) reported@EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?
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quietcacophony (@cacophanyofcow) reported@EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.
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Ali Mullaley 🐝 🦅💙 (@alimullaley) reported@EE I’ve lost my phone signal in the last hour (haven’t moved). I can’t check whether there’s an outage in my area as I can’t verify my id via text. Help!
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Gareth Owen (@gjo2405) reported@EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?
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Mark Beardmore (@Beardmore8Mark) reported@TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all