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EE outages and service status in Swanscombe, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Swanscombe, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 10, 7:48 AM GMT+1.
  • 43% Internet (43%)
  • 36% Phone (36%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Gillingham, Ilford, Southfleet, Chatham, Welling, Aylesford, Newham, Orpington, Erith, Romford, Rochester, and Dagenham.

CityProblem TypeReport Time
Gillingham Internet 4 days ago
Ilford Wi-fi 9 days ago
Gillingham Internet 11 days ago
Gillingham Phone 12 days ago
Southfleet Phone 13 days ago
Chatham Internet 16 days ago

Nearby cities with recent reports

Gillingham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • I_am_PBK
    Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • Zarghum
    Zarghum hassan (@Zarghum) reported from Ilford, England

    @EE really bad service I just want to. Gift data and it’s not working online or on the app

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • minimeek11
    Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • Purplecharlie32
    Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • ZedroyR
    Zedroy Rodrigues (@ZedroyR) reported from Erith, England

    @EE wi-fi optimiser has to be the worst thing ever created along side their abhorent internet service. AVOID @EE if you want any internet service!

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • PaulGrayburn
    PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ArthurAssendune
    Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported

    @TomTugendhat @O2 @EE Yes Tom, but the objective is to maximize profit NOT provide you with a functioning service. Golden rules of Capitalism: 1. Charge the maximum you can get away with. 2. Deliver the least you can get away with.

  • Freddie1985039
    Freddie M 🇬🇧 (@Freddie1985039) reported

    @EE Im sure they're aware of the problem as I received an SMS from EE a week ago, saying that they knew people were having problems connecting to devices like doorbells and they were looking into it, but heard nothing since. I'll call them tomorrow

  • Charlie_Mate
    Micah Charles (@Charlie_Mate) reported

    @Kur7t @England @EE Lies. I’ve never seen a team win the league and still be ridiculed like you lot. Jokers

  • PaulWoody69
    Paul W (@PaulWoody69) reported

    @hughdankelso @EE Cancel the DD

  • ConorMccourt12
    Conor Mccourt (@ConorMccourt12) reported

    @EE why are all my devices unable to connect to the internet all of a sudden? They keep getting DNS name configuration errors no matter how many times i reset/power off the modem i cannot get my ps5/switch 2 to connect to the wifi or even wired.

  • benjenkins_ldn
    Ben Jenkins (@benjenkins_ldn) reported

    @EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?

  • iainfrichardson
    Iain (@iainfrichardson) reported

    @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

  • Adzter961
    Adzter (@Adzter961) reported

    @England @EE For doing **** all constantly?

  • RobertH1947
    Robert H (@RobertH1947) reported

    @TomTugendhat @O2 @EE On trains your only hope is to switch WiFi off and hope your roaming service kicks in.

  • adamgbrown
    Adam Brown (@adamgbrown) reported

    @EE Hi, I need help but unfortunately can't DM you. You have dispatched a router which needs to be stopped. Our property is in legal dispute, spent hours on the app trying to resolve this, but you sent it anyway.