EE outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Stanford-le-Hope, Romford, Bexleyheath, South Benfleet, Gillingham, Rochester, Barking, Gravesend, Chatham, Newham, Ilford, Shoreham, Grays, and Dagenham.

City	Problem Type	Report Time
Stanford-le-Hope	Internet	8 hours ago
Romford	Internet	23 hours ago
Bexleyheath	Wi-fi	1 day ago
Romford	Internet	1 day ago
South Benfleet	Wi-fi	2 days ago
Romford	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  PG (@PaulGrayburn) reported 58 seconds ago from Romford, England

  @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

• 
  Laura 💙 (@laura_day6) reported 2 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

• 
  Stuart Fields (@stuartfields) reported 4 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  James M (@mindsgonewild) reported 7 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Jimmy (@OiRehBhaiii) reported 17 minutes ago from Ilford, England

  I hope @EE compensates for the disruption in service. Its the 5th time this month alone

• 
  Suresh halai (@sureshhalai) reported 23 minutes ago from Ilford, England

  @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

• 
  Teddy (@Teddy_Nicoll) reported 25 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  PG (@PaulGrayburn) reported 28 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  stuart hobbs (@HobbsStu) reported 30 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Brad (@bradders2203) reported 32 minutes ago from East Ham, England

  @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 34 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  mark longhurst (@scholes1976) reported 37 minutes ago from Snodland, England

  @EE is there any service problems.

• 
  Phil (@feyipuk) reported 39 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Terri Shepherd (@telshep87) reported 42 minutes ago from Romford, England

  @EE nhs discount codes are not working for upgrades

• 
  the statistics guy jono (@Jon_UK2016) reported 42 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 45 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Simon Archer (@BelvedereVicar) reported 45 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Vikki Lisa xo (@VikkiLisa) reported 49 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  G R A Y B U R N (@PaulGrayburn) reported 51 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 51 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Rutherford (@Rutherford_Paul) reported 1 minute ago

  @EE I can assure you I get no signal whatsoever. And I have the latest iPhone too. I used to get 5G there. I raised the issue at the local EE Shop & was told the problem is engineers cannot gain access to where the problematic mast is. This was 3 MONTHS AGO! It’s so so poor!

• 
  JT100 💙 (@JT100_London) reported 2 minutes ago

  @EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks

• 
  madein@?? (@C1981L) reported 3 minutes ago

  @MarkyTalk @EE Their signal is **** also, can't even get a decent reception in a town centre FFS.

• 
  Kati Thompson (@CrazyRatLady80) reported 3 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

• 
  DR (@ulookingatmefu) reported 4 minutes ago

  @EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted

• 
  Julie Kubiak (@JulieKubiak) reported 7 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  lucy barnett (@lucebarnett) reported 13 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution

• 
  Mark (@mblacky78) reported 13 minutes ago

  @vis_unita In all my years of driving and using my phone (hands free!) I have never had a call drop out! Never not been able to connect! Some people really do just imagine up things to be angry about! @EE customer

• 
  Marc (@marctsmith) reported 16 minutes ago

  @EE Thank you! Just transiting through to head to Switzerland. I’ve restarted my phone several times and turned off WiFi. It’s not giving me an option of purchasing an add-on for 10 days. Please help as I don’t want to be stung with daily charges.

• 
  ChrisM (@chrismaddison74) reported 18 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!