EE outages and service status in Swanscombe, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Swanscombe, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 28, 12:28 PM GMT+1.
- Internet (47%)
- Phone (32%)
- Total Blackout (11%)
- Wi-fi (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Swanscombe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swanscombe, England
The most recent EE outage reports came from the following cities: Welling, Aylesford, Newham, Ilford, Orpington, Chatham, Erith, Romford, Rochester, Gillingham, Dagenham, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Welling
|
Phone | 5 hours ago |
|
Aylesford
|
Internet | 8 hours ago |
|
Newham
|
Total Blackout | 8 hours ago |
|
Ilford
|
Internet | 2 days ago |
|
Orpington
|
Phone | 3 days ago |
|
Chatham
|
Phone | 6 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Lois (@kentlois5) reported from Swanley, England@EE EE gives good customer service...unlike other companies I could mention
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Sandra Ryan *** (@soryan25) reported from East Ham, England@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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Jamie Decruz (@JDecruz10) reported from Sutton at Hone, EnglandAlthough it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Laura 💙 (@laura_day6) reported from Ilford, England@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Rahim Shivji (@RahShivji) reported from Gillingham, EnglandI was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Dean (@gittysootie) reported from Crayford, EnglandOh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Terri Shepherd (@telshep87) reported from Romford, England@EE nhs discount codes are not working for upgrades
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Ekramul (@ehoque007) reported from East Ham, England@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Radh (@radhthefirst) reported from East Ham, England@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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steve the taxi (@stephenhdg) reported from Ilford, England@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Jimmy (@OiRehBhaiii) reported from Ilford, EnglandI hope @EE compensates for the disruption in service. Its the 5th time this month alone
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PG (@PaulGrayburn) reported from Romford, England@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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Laurie Staerck (@StaerckLaurie) reported from Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection
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Tina Death 🌲 (@novelbird) reported from Romford, EnglandOk, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Barton (@barton6435) reported@ad_moran4 @EE @O2 Do not switch to o2 theres a reason their cheaper their signal is awful im o2 wifes EE she always has signal i dont. I've been o2 for about 20 years the minute my contracts up im off
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TankMatt and 452 other people (@tank_matt) reportedHad an issue with @EE for weeks and they just refusing to help.
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JD🇬🇧 (@littlemissj74) reported@EE They said they cannot help as I don't have access to the settings on the phone. Because it is a new bloody phone and I can't set up with out the working SIM!
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Surinder (@SurinderRehal) reported@EE Im making enquiries of sky at the moment as they will pay up to £200 to cancel existing contracts
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JD🇬🇧 (@littlemissj74) reported@EE got a new sim for phone yesterday. When I put in it says no service - why has it not activated??
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Some UK Tesla Guy (@SomeUKTeslaGuy) reportedSo today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.
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Opeyemi Daniel (@DinaGlyphs) reported@EE That worked. However the contact person had not update on the problem or the expected timeline expected to have that fixed. Apparently, @WeAreOpenreach is yet to fix whatever problem there is in my neighbourhood and EE doesn’t seem to have any alternative solution for those affected. We’re stuck in a limbo.
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Paul Devine (@PaulDevine70) reported@EE when are you putting the money promised to me back into my bank account? **** show of a company
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Teds (@Tedtalks13) reportedThey accessed my phone on my camera . Get it ******** off. @EE
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nicola padilla (@serfbaby) reported@Ahead18251112 @EE Also Internet is down in nn18 area