EE Outage Report in Swanscombe, Kent, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Ilford, Romford, West Malling, Gillingham, Dagenham, Orpington, Rochester, Greenhithe, Swanley, Wickford, Newham, Gravesend, Dartford, South Benfleet, and Grays.

City	Problem Type	Report Time
Ilford	Internet	2 hours ago
Romford	Internet	2 days ago
West Malling	Phone	3 days ago
Gillingham	E-mail	6 days ago
Dagenham	Internet	8 days ago
Ilford	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported 13 seconds ago from Ilford, England

  @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

• 
  Ky le (@KyzaMT) reported 3 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  The Lefthand Low Golfer (@Grum90379158) reported 6 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 6 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Sally-anne Cole (@mrsscole) reported 7 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 14 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Phil (@feyipuk) reported 22 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 28 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  daniel munn (@dpmunn19) reported 30 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Sue Adams (@sue_adams_) reported 34 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  chè (@chereeesh_) reported 38 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 40 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Doyle (@droopdoggbaby) reported 43 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Karl Brocker (@THEMIND1972) reported 45 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Mark Gould (@yiddo71) reported 48 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Vicky Lee (@luckylinkage) reported 50 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  The Lefthand Low Golfer (@Grum90379158) reported 53 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Dave DM Martin💥 (@davemartind) reported 53 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Kate England 💙 (@kate_england) reported 54 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Laura 💙 (@laura_day6) reported 55 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morgs9 (@Morgs90) reported 6 minutes ago

  @AJMSomers @VodafoneUK I had the same issue in my work postcode for 5months and they did nothing but give me empty promises. They offered me compensation once the problem was solved. I don't even work there anymore and I'm yet to see any compensation. @EE you still treat your customers like this?

• 
  Terry Musk (@TerenceM52) reported 7 minutes ago

  @EE what is going on with the app. I have tried to sign in for several days have had to change my password numerous times even tried to register again but I cannot access my account. If I go thru a browser no problem but thru the app it’s impossible

• 
  ForgetMe (@MStackevicius) reported 8 minutes ago

  @EE I thought EE had best coverage in London but it's poor service in many parts of London.. and yet your contracts are expensive, for what? Rubbish service?

• 
  queenie (@queeniepoloton) reported 14 minutes ago

  @EE Long story short I contacted live chat last week as I was switching banks & my DD did not go through. I was told that as long as I paid this Thursday I would not be cut off. Despite this I had no service as of today when I arrived at hospital to be with a sick relative.

• 
  simon shimell (@shimell74) reported 14 minutes ago

  @EE really piss-poor customer service. I took an upgrade and ten you change the deal....shocking...

• 
  Paul Hesketh (@hesk14) reported 17 minutes ago

  @EE poor service. Upgraded my phone this morning and was quoted £30 up front cost. Just had a call to tell me it was an error and the update front cost was actually £180! Order cancelled!!

• 
  orla conaghan (@orlacon0) reported 17 minutes ago

  @EE why is your app so ****, I shouldnt have to uninstall and reinstall it everytime I want to log onto it!! New update is ****

• 
  queenie (@queeniepoloton) reported 19 minutes ago

  @EE When I contacted Live Chat today you can see a supervisor admitted that I had been lied to last week & there was nothing they could do to restore my service as the collections team are only on phone but I would have to download Skype to ring them because I'd been wrongly cut off!

• 
  Keith Pates (@KeithCP2) reported 19 minutes ago from Nottinghamshire, England

  @EE do you have any problems your end, first my wifi box stopped working the other day, I had to connect with usb on laptop, just paid bill and now it won't connect on laptop, phone won't let me buy data says turn wifi off, it is not on please help Thanks Keith

• 
  Wako Wako (@wakowakowakou) reported 22 minutes ago

  @RustyTheSnowman @EE My account was disabled and It was unbearable for me after numerous appeals to the support team and nothing was done until I came across @Quick_restore and he fixed my account completely