EE outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent EE outage reports came from the following cities: Gravesend, Rochester, Romford, Chatham, Newham, Ilford, Gillingham, Shoreham, Grays, Dagenham, Southfleet, Welling, Aylesford, Orpington, and Erith.

City	Problem Type	Report Time
Gravesend	Phone	1 day ago
Rochester	E-mail	3 days ago
Romford	E-mail	6 days ago
Gravesend	Phone	6 days ago
Chatham	Internet	8 days ago
Newham	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  Surabhi Nanda (@NandaSurabhi) reported 5 minutes ago from Ilford, England

  @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

• 
  Vicky Lee (@luckylinkage) reported 9 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Surabhi Nanda (@NandaSurabhi) reported 9 minutes ago from Ilford, England

  @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

• 
  Karl Brocker (@THEMIND1972) reported 10 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 12 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  G R A Y B U R N (@PaulGrayburn) reported 15 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  Vikki Lisa xo (@VikkiLisa) reported 16 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  Laura 💙 (@laura_day6) reported 16 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

• 
  lorraine langridge (@lorraine_acorn) reported 25 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Nic Foakes (@Nicsboys2) reported 25 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Simon Archer (@BelvedereVicar) reported 28 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Joe (@chubbyjoeforza) reported 36 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Anna Thurman (@AnnaThurmanLDN) reported 36 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  Barry mcardle (@Bjmcardle) reported 38 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  PG tweets (@PaulGrayburn) reported 38 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Andy Betts (@abetts2022) reported 44 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  Ekramul (@ehoque007) reported 48 minutes ago from East Ham, England

  @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

• 
  Brad (@bradders2203) reported 52 minutes ago from East Ham, England

  Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

• 
  Jimmy (@OiRehBhaiii) reported 53 minutes ago from Ilford, England

  I hope @EE compensates for the disruption in service. Its the 5th time this month alone

• 
  Kate England 💙 (@kate_england) reported 57 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 5 minutes ago

  Why is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.

• 
  Lisa 💋 🧛‍♀️ (@Lisa_Wadey) reported 6 minutes ago

  @EE I have a repair booked for Monday however I know the fault to not be able to be done in store I need a guarantee that ill be offered a loan phone as I will still be paying for your service how can I do that please.

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 8 minutes ago

  @EE I have called multiple times over the last few days and been refused a manager to speak to, I am not giving my medical issues to someone I do now know, that's for me and my doctor, this needs sorting ASAP

• 
  Bodz84 (@AFCBUDDY85) reported 9 minutes ago

  @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 9 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

• 
  DftguyUK (@BigGayDanxx) reported 12 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  Opeyemi Daniel (@DinaGlyphs) reported 15 minutes ago

  @Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.

• 
  Paul Davis (@GtiJazzBlue) reported 19 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  Grant (@GrantGT3RS) reported 20 minutes ago

  @britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?

• 
  sunil bedi (@colnbrook1) reported 21 minutes ago

  @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues