EE Outage Report in Swanscombe, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Swanscombe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Swanscombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Swanscombe, Kent, England
The most recent EE outage reports came from the following cities: London, Barking, Dagenham, Newham, Ilford, Grays, Stanford-le-Hope, Maidstone, Romford, Gravesend, Orpington, Rochester, Chatham, Sevenoaks and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Swanscombe, England
Latest outage, problems and issue reports in Swanscombe and nearby locations:
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Terri Shepherd
(@telshep87) reported
from
Romford, England
@EE nhs discount codes are not working for upgrades
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stephen beattie
(@sbeattie87) reported
from
Romford, England
@EE hey I am getting very bad internet signal, whats going on?
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Rehana
(@2020blahblah) reported
from
Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
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Vicky Lee
(@luckylinkage) reported
from
Romford, England
@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Holli
(@holliwards) reported
@EE I bought the phone roughly the end of august- october last year (it was during the lockdown period where stores were open). I have used the phone as normal yet the battery health has went down atleast 8%. Im lucky if ive had the phone even 6 months!
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Beth
(@bethanjane22) reported
Had a text off @EE saying I can upgrade my phone now. Great! Only catch is, I have to pay over £100 for the privilege. Umm no thanks. Can’t wait for my contract to expire so I can switch networks to a network that actually rewards loyal customers.
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Sarah Hawkins
(@huggyberah) reported
@EE Spoke to the customer team .... again.
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Debra Pitchford: Development Coach & Trainer
(@debrapitchford) reported
@EE I have a contract Samsung Galaxy A71 phone. I can't tell you how annoying it is to have no sim card software issues which means restarting my phone several times a day to make calls. How can this be sorted?
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Richard Jack
(@REJack80) reported
My 1st World problems 1. @HeinzUK tins do not stack easily. 2. @DEWALTtough can't make laces to last as long as the workboot. 3. @EE coverage is awful.
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mrcroissantguy
(@mrcroissantguy) reported
@EE @wembleystadium HOLY CRAP ITS FALLGUYS
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thefoodbae
(@TheF00dBae) reported
@Shuayb__ @VodafoneUK @EE I didn’t know they didn’t cancel my sim only & they charged me £36pm all that time & I had no idea coz I lost the SIM card too
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Charlotte Tisdale
(@char_tisdale) reported
@EE hey! Our WiFi is down & has been for a few hours - devices are saying they are connected with full bars - but internet isn’t working at all on any device!? Tried turning it off and on again but the broadband light is flashing orange on the box (also I’m in Shrewsbury btw)
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Paul McCarron
(@pmccarron97) reported
@EE Quick question, just wondering why the student discount code doesn't work on your website for the 160GB SIMO plan, but yet works for the other plans when upgrading. Cheers.
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Jill 🌹#FuckTheTories
(@jillymet) reported
@EE Please can you help?? I’ve been trying to complete my upgrade online, when I’m getting to payment page and trying to pay the £20 upfront cost the page seems to be missing the part about card verification - don’t know if it’s because I’m doing it on phone but have tried x4 now!