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EE Outage Report in Shield Row, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shield Row, County Durham, England 02/11/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shield Row, County Durham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Consett, Sunderland, Gateshead, South Shields, Durham, Boldon Colliery, Jarrow, Washington and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Internet
United KingdomConsett Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • fahad_bhimji get2knowme (@fahad_bhimji) reported

    @EE I put a insurance claim 23rd December for damage and it’s been 9 weeks nothing has happened all I here is it’s still pending 9 WEEKS. Nothing is happening.

  • JohnMc70 John Mc (@JohnMc70) reported

    @Susanefc09 @EE Terrible news

  • exaaactleeee Jacob (@exaaactleeee) reported

    Good to see @EE upping my contract by £10 a month. And for what? No 5G connection at home, slow speeds elsewhere, 'regular maintenance' and watching annoying adverts with Bacon man

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @EE Have looked on your website for the number for customer services for broadband, for renewals. Unless I’m looking in the wrong place it doesn’t seem to be there. Could you give me a number to contact customer service please.

  • IBRunnerz Runnerz (@IBRunnerz) reported

    I've had a contract with @EE for years. Never again am I signing up with them! Absolutely shocking customer service and they just seem to be able to raise your bill without and real notification. The want to charge u a 1000 to cancel bcus you don't agree with the rise. Shocking.

  • thecodfly69 waine (@thecodfly69) reported

    @EE Unless you can tell me how much of my monthly plan is to pay for the phone and how much is line rental then it’s not worth talking to you apart from when my contracts are up to cancel them all

  • AshleyButterfi5 Nelsy Tubes - 💕🇺🇦 😻😘 (@AshleyButterfi5) reported

    @EE Appalling Customer Service- network coverage poor - increasing our bills - do not go with this company people - also watch out for extra charges - complain to The Ombudsman I have 😤

  • saltervilla Andy Salter (@saltervilla) reported

    Poor customer service from @EE no one sings from the same hymn sheet get told one thing then something totally different by someone else. Sort it out

  • TruckerBaron JJ Jones (@TruckerBaron) reported

    @EE You're really trying to justify a 15 pound a month price increase?? You're a bunch of jokers.. you'll get my money until my contract expires then I'll never use you again. Plenty of other providers. You're just blatantly ripping me off!

  • charlesmeade3 Charles (@charlesmeade3) reported

    Mobile phone network providers are a racket. Half the time I don’t have 5G signal in the middle of London but @EE deems it necessary to charge me inflation +3.9% extra every March for no apparent reason.