EE outages and service status in Rogerstone, Wales

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rogerstone, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Treharris, Caerphilly, Hengoed, and New Tredegar.

City	Problem Type	Report Time
Cardiff	Internet	12 days ago
Pontypool	Wi-fi	12 days ago
Newport	TV	12 days ago
Newport	Total Blackout	14 days ago
Blackwood	Phone	14 days ago
Blackwood	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 2 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Ty✌🏾️ (@Tyrone_PT) reported 2 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Iestyn T Davies (@iestyntdavies) reported 4 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  kebab (@kenandavestone) reported 10 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Lee Webster (@leeweb79) reported 13 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Steffan McMahon (@Steffan_McMahon) reported 14 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Daniel Thomas (@dklthomas6666) reported 16 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Steffan McMahon (@Steffan_McMahon) reported 17 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Robert Purvis (@robertpurvis) reported 26 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Rhys (@TheRhysCooper) reported 27 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Karma Samsara (@CarolwalesKarma) reported 33 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Karma Samsara (@CarolwalesKarma) reported 35 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Ben Williams (@BenThatFlies) reported 42 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  K A C E Y (@KaceyEdwards91) reported 44 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Christopher Guy (@ChrisJG1988) reported 45 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  charlesTdale (@charlesTdale) reported 45 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Atif Raza (@atifter) reported 46 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Ross Maisey (@TweetterRoss) reported 50 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Christopher Guy (@ChrisJG1988) reported 58 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 58 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randy Van Warmer (@AManWithAClue) reported 3 minutes ago

  @TomTugendhat @O2 @EE Not a problem on the continent

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 4 minutes ago

  @EE And the Broadband connection has just gone down again this morning. What is going on? This broadband service is unreliable. Every day, it goes down.

• 
  Bee Aware 🇬🇧 (@2BeeAware) reported 10 minutes ago

  Are you looking at Broadband and/or Mobile contract? DON’T go for @EE - in all the years of mobile contracts I have never come across a more USELESS company. I feel so sorry for the staff working for such a greedy, downright disorganised company.

• 
  Photo man (@ach59) reported 10 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Philip G (@PhlipGodfrey) reported 10 minutes ago

  @SClash2019 @EE @Apple They've gone dreadful recently, everytime I ring my fiance and also one of my friends who both use EE I struggle to hold a conversation with either of them as their signal constantly break up. It's not my end as I've tried two different sims with the same result!

• 
  Dr Steve Fleischer (@britgermanbloke) reported 11 minutes ago

  @RichardBentall @drew_carver @EE Agree. I signed a bb contract in January, paid the bill by direct debit so didn't pay too much attention to it. Found out last week it was never put into their system! I've been paying much more than I should have been. 3 trips to shop this week and app still shows wrong price.

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 11 minutes ago

  @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

• 
  JC (@jaykona3670) reported 11 minutes ago

  @EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.

• 
  Andy G Nothings 4 Free 🇺🇦🇬🇧🇪🇺🇨🇦 (@Sportywagon) reported 11 minutes ago

  @TomTugendhat @O2 @EE Lived in Dulwich for years Never had any reception issues #JogOn

• 
  Fursie (@FursieRS6) reported 12 minutes ago

  @TomTugendhat @O2 @EE Third world problems. Talk to people rather than posting this bull ****