EE outages and service status in Rogerstone, Wales

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rogerstone, Wales

The most recent EE outage reports came from the following cities: Pontypool, Newport, Blackwood, Cardiff, Cwmbran, Treharris, Caerphilly, Hengoed, and New Tredegar.

City	Problem Type	Report Time
Pontypool	Wi-fi	2 hours ago
Newport	TV	6 hours ago
Newport	Total Blackout	2 days ago
Blackwood	Phone	2 days ago
Blackwood	Internet	3 days ago
Newport	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 4 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Angela Sweeney (@angelawales) reported 5 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 6 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Steffan McMahon (@Steffan_McMahon) reported 10 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Desta Omar (@desta_omar) reported 14 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Uncle Fester (@stewpalm) reported 16 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Steffan McMahon (@Steffan_McMahon) reported 20 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Nörm•i•am (@storrmin571) reported 22 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Eddy (@ChrisEddy_7) reported 26 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  jude wood (@judiththomas4) reported 26 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Vale Cake Boutique (@VCBcom) reported 32 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Rhys Cooper (@TheRhysCooper) reported 36 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 41 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Robert Purvis (@robertpurvis) reported 47 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  kebab (@kenandavestone) reported 49 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  sheryl fussell (@chickenshed24) reported 50 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Atif Raza (@atifter) reported 51 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  kebab (@kenandavestone) reported 54 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Rochelle Theaker (@roch123) reported 55 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Maarten (@MaartenSleeckx) reported 55 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kelly sleigh (@sleigh81) reported 4 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

• 
  Curlers21 (@curlers21) reported 5 minutes ago

  @GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them

• 
  Matt (@mechmonkey) reported 8 minutes ago

  @EE Resolved, the customer care dude in Cardiff was awesome.

• 
  ollie thorne (@ollie_thorne) reported 10 minutes ago

  @EE how can I find out why the service is down at my location?

• 
  Gav (@aftertheflood_) reported 14 minutes ago

  @EE i cant get into the app to check the service (fibre to prem) quality in my area which appears to have taken a massive download hit today whats going on, and can you put this checking service into the public domain and not buried behind an account service which is failing

• 
  Carl bell (@carlbell85) reported 15 minutes ago

  @EE your e Sims don't work just been in your shop and they still couldn't get it working I am not paying that part of the bill now , as I can't speak to you online and your shop could not help

• 
  Paul 🖖 (@RonkaGuy) reported 16 minutes ago

  @EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?

• 
  North Wales Business Energy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NWalesEnergy) reported 16 minutes ago

  @EE how do we resolve this issue ?

• 
  Ashley jasper (@Ashleyjasper12) reported 18 minutes ago

  @EE also the EE app not working so why ask us to go there when it’s not working

• 
  Doreen Grove (@redpath42) reported 20 minutes ago

  I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help