EE

EE Outage Report in Rogerstone, Newport, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rogerstone, Newport, Wales 11/24/2025 15:35

November 24: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rogerstone, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Treharris, Newport, Pontypool, Cwmbran, Hengoed, Caerphilly and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomTreharris Internet
United KingdomNewport Internet
United KingdomTreharris Internet
United KingdomNewport Phone
United KingdomNewport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • charlesTdale charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sophieakw 🐼 ⓈⓄⓅⒽⒾⒺ 🦥 (@Sophieakw) reported

    @EE How do you register a new EE SIM card to get phone signal? I can't create an account because you need signal to receive a text message to open it.

  • retrozoid_ Craig Green (@retrozoid_) reported

    Nervous about when my Ghost of Yotei Collectors Edition is going to ship. It’s ready to dispatch. If it’s Evri I’m screwed. Had issues with @EE yet again for my iPods pro 3 today after years of same issue around contact details My GOY controller is with Shopto so should be ok

  • unmaskthehippo hippogriff₿ (@unmaskthehippo) reported

    @EE Hi I called your guys and they booked an engineer for MONDAY according to Ofcom I should have it fixed within 2 days or I get £9.80 a day for the lack of service. I'm a homeworker in a mobile data dead zone. Is there no prioritisation possible.!? Exceeding fox by 5 days 😪

  • Sophieakw 🐼 ⓈⓄⓅⒽⒾⒺ 🦥 (@Sophieakw) reported

    @EE I would like a refund, I'd rather stay with my current network. How do I go about that? Because you can't do it over the phone, which is what I was told two days ago. Could you please send me a link to the correct person to speak about getting a refund on a payasyougo SIM card.

  • RobbyRSSRobot Louise (@RobbyRSSRobot) reported from Sheriff Hill, England

    @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

  • joedub_dev Joe (@joedub_dev) reported

    @EE No, used to be a customer and then left for the godawful 3. Now I wanna return to sanctuary with EE

  • MantisRapture 🄱🄻🄰🄼 🄿🄴🄲🄺🄸🄽🄿🄰🄷 (@MantisRapture) reported

    @EE any info regarding broadband services down in Sheffield?

  • MCR_ADM Adm (@MCR_ADM) reported

    @ee I want to give my 30 days notice. Neither your web chat through the app is not answering. Phone lines are also not answering. You do not have any kind of email to formally do this. How the **** do I cancel - if you don’t let me?

  • TraceyF1971 Tracey F (@TraceyF1971) reported

    @EE over a week without any service again, regularly each month for the past 3 months. Each time I check it says fixed in 16hours, obviously just a standard message. Paying for reduced service but no offers of refunds although you know that you have an issue

  • Baz2486_ Baz (@Baz2486_) reported

    @EE I can't, my signal has been non existent.