EE Outage Report in Rogerstone, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rogerstone, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rogerstone, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Cwmbran, Hengoed, Pontypool, Treharris, Llanbadoc, Abertillery and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rogerstone, Wales
Latest outage, problems and issue reports in Rogerstone and nearby locations:
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kirk Dawes QPM
(@kirkdawes) reported
@EE Hi Charlotte, yes, I do. The inter-connectivity through BT Broadband has never worked; EE signal to my home in a populated area is almost non-existent. BT cannot resolve the issue, and I am hoping you can? My apologies for the delayed response.
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Uzair Rauf
(@UzairRa78704584) reported
@EE hi unfortunately I have lost my sim. I’m a pay monthly customer. Will EE provide me with a sim right away if I visit them in the store with my driving license?
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Infinate Mooster Dog
(@DogMooster) reported
@stargateheaven @BailleyLouise @EE Looks like an update was pushed that never completed or wasn't complete. But that'll be your issue. Hence why I wanted kudos to the guy who problem solved with me. He went well beyond customer service.
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Alan P-B
(@Alan_PB) reported
@EE down to 1 bar of signal and mostly 3G today! Can’t even load the internet without wifi.
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Jonathan Harris
(@jharrisanim) reported
@EE My issue with regards to making contact is that there is apparently no way to close my account or even simply cancel my service through My EE on the website: every method I could find seems to involve making a call or, apparently, being contacted by someone on Twitter.
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Julie Whitley
(@JulieWhitley1) reported
@EE I’m trying to retrieve a saved voicemail - impossible. I’ve dialled 150 for help and I cannot get to speak to anyone. Can you help?
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𝖑𝖆𝖗𝖌𝖊 𝖈𝖍𝖆𝖕𝖘
(@chapsisverycool) reported
@EE help ee, when i call someone i’m not getting a beep beep, i think you call it a dial tone? is there something i can do to get it back? thank you
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Riley
(@Rileyloki) reported
@EE For being a loyal customer apparently I get 100% off the upgrade fee but when I go to checkout, it says I have to pay £300 to upgrade
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Jepha Butfartman
(@tweetlikeatwit) reported
Do I know anyone who uses @EE and if they actually are decent? Because I'm sick of @ThreeUK having terrible reception. I get no service in: Tooting, Clapham, Chiswick, Camden, Leicester Square, anywhere around the ExCel, and most of Birmingham
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Thomas Leaper
(@ThomasLeaper) reported
@EE asking me to DM to take it off public view. Then consiststanly asking for security - waiting an hour to reply - and saying it's timed out. @Ofcom surely this is against the rules. Gave me a broken phone. Won't talk to me