EE outages and service status in Rogerstone, Wales

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rogerstone, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Treharris, Caerphilly, Hengoed, and New Tredegar.

City	Problem Type	Report Time
Cardiff	Internet	9 hours ago
Pontypool	Wi-fi	16 hours ago
Newport	TV	20 hours ago
Newport	Total Blackout	3 days ago
Blackwood	Phone	3 days ago
Blackwood	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

• 
  Eugene OCarroll (@EugeneOakharold) reported 3 seconds ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  kebab (@kenandavestone) reported 54 seconds ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  floyd cooper (@floyd2103) reported 2 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Eddy (@ChrisEddy_7) reported 3 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Steffan McMahon (@Steffan_McMahon) reported 6 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Maarten (@MaartenSleeckx) reported 8 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Eddy (@ChrisEddy_7) reported 16 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Ty✌🏾️ (@Tyrone_PT) reported 18 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  kebab (@kenandavestone) reported 19 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Iestyn T Davies (@iestyntdavies) reported 26 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Andrew Lippiatt (@LippyBoy123) reported 32 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Ash Lister (@AshL93) reported 39 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  CM Kerplunk (@Rivers_Slowmo) reported 43 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Cath Colleypriest (@CathFluffybob1) reported 44 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 45 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  aaron (@Azz_Culbertson) reported 56 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Karma Samsara (@CarolwalesKarma) reported 57 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Jack Rickus (@4rickus4) reported 57 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Cara Marsh (@caradyas14) reported 58 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 60 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Equilan (@Equilan) reported 6 minutes ago

  @EE So , that's the end of the conversation @EE? Your bot ran out of things to say? I told you I have issues ringing 150 and your bot told me to get this fixed by ringing 150? I guess I just won't pay the bill then. Let's see how long it takes EE to contact me.

• 
  Clodagh Beckham (@clodaghkeane) reported 7 minutes ago

  @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!

• 
  @TonTrollArmy (@TroveDesignHub) reported 7 minutes ago

  @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.

• 
  Robert Melvin (@Melvin23Rob) reported 8 minutes ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

• 
  Mark Davies (@_MarkD) reported 9 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  harry hound (@harryhoundy) reported 11 minutes ago

  @DerRohlSouness @EE he has never played for rangers how can they take credit?

• 
  peter bruce🐟 (@peterbruce) reported 13 minutes ago

  @EE you can also tell open reach engineer not to turn up to carry out installation because he will be turned away, it will be video recorded and posted here if he does turn up , to reiterate the customer wishes to cancel within 14 days cooling off period which you are refusing .

• 
  Steve (@coastersteve) reported 16 minutes ago

  @EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.

• 
  Equilan (@Equilan) reported 19 minutes ago

  ffs @EE sort your 150 crap out. Trying to pay my bill Option 1, to pay your bill, Option 2 to pay someone else's bill or Press star for something else. Doesn't let you press star just repeats that same options over & over. so can you get someone from EE to call me.

• 
  🍭 (@dancetillwedi3) reported 21 minutes ago

  @EE your customer service is terrible. Your representative was extremely pushy and made me feel uncomfortable when I tried to cancel my wifi. The process is also extremely difficult for no reason