EE Outage Report in Rogerstone, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rogerstone, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rogerstone, Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Cwmbran, Blackwood, Treharris, Newbridge, Hengoed, Pontypool and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rogerstone, Wales
Latest outage, problems and issue reports in Rogerstone and nearby locations:
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mal508
(@malcolm_spinks) reported
@EE I've sent a text to 150 and thought I would try on S.M. I placed an order on ee with upfront payment if you're not going to deliver my item please cancel and refund me. I've been given no updates whatsoever. Cheers.
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Nicki
(@zigzagnicki10) reported
@EE hi can u help with an order? I'm an existing customer trying to add a new apple watch but the ee site site is struggling to log me in thanks I get to basket it just keeps sending me back to log in
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GamingHulkster
(@GamingHulkster) reported
@Andy_LFC93 @virginmedia Appalling mate @EE your next with your awful 4g coverage
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Dr Jo Brown
(@HeightDeficient) reported
@GilesPalaeoLab @EE There should be a 14 day cool down period on any contract so hopefully you can get it all cancelled for her? But this is awful behaviour on ee. Outrageous.
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elly®
(@Reyne111) reported
@O2 trying to buy a phone, the website is down, and 202 is in an endless loop. Soooo, now what @EE fancy a new customer seen as O2 don't want my money?
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Elizabeth Lubomski
(@ELubomski) reported
@EE 8 phone calls later, no headphones promised, no call backs despite promised, left the company after 10 plus years of using you as so upset by atrocious customer service. Assured no final bill. Locked me out of my EE and took 70 quid off me despite promising no charges. Fab…
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Xeropoint Official
(@Xeropointdrumz) reported
@EE Hi, my wife just ordered a new contract phone online, a message popped up that she had to call you on 08009566042, she has now been on hold for 1 hour and 10 mins, not exacly filling her with confidence switching from o2 who answered her call in 10 mins earlier! Can you help?
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👑
(@anoushalexandra) reported
@TalkTalk Yet again disgusted with you as a company. I left in September and @EE took over the line due to you leaving me for a month with no internet and not resolving it! Now been told my account still open and billed! Still no one can sort the issue! Unreal!
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Sam Giles
(@GilesPalaeoLab) reported
@HeightDeficient @EE She was told that there was only a cool down period on the phone, not the tablet that she had no idea she’d signed a contract for because she doesn’t know what a tablet is! Nearly £12/month for two years for something she doesn’t have any use for.
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Andy Keir
(@AcKeir) reported
@EE Hello! We added an Xbox One S to our plan on 19th November, we’ve paid a £10 deposit but have heard absolutely nothing else. All we’d like to know is if it will be delivered before or after Christmas! Can you help please 🙏🏻