EE outages and service status in Rogerstone, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 2 outage signals in the last 24 hours around Rogerstone, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 5, 3:48 PM GMT+1.
- Internet (43%)
- Wi-fi (26%)
- Phone (17%)
- Total Blackout (9%)
- TV (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rogerstone, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rogerstone, Wales
The most recent EE outage reports came from the following cities: Pontypool, Newport, Blackwood, Cardiff, Cwmbran, Treharris, Caerphilly, Hengoed, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 hours ago |
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TV | 6 hours ago |
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Total Blackout | 2 days ago |
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Phone | 2 days ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Rogerstone, Wales
Latest outage, problems and issue reports in Rogerstone and nearby locations:
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Desta Omar (@desta_omar) reported from Cardiff, WalesCan’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kelly sleigh (@sleigh81) reported@EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting
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Curlers21 (@curlers21) reported@GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them
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Matt (@mechmonkey) reported@EE Resolved, the customer care dude in Cardiff was awesome.
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ollie thorne (@ollie_thorne) reported@EE how can I find out why the service is down at my location?
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Gav (@aftertheflood_) reported@EE i cant get into the app to check the service (fibre to prem) quality in my area which appears to have taken a massive download hit today whats going on, and can you put this checking service into the public domain and not buried behind an account service which is failing
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Carl bell (@carlbell85) reported@EE your e Sims don't work just been in your shop and they still couldn't get it working I am not paying that part of the bill now , as I can't speak to you online and your shop could not help
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Paul 🖖 (@RonkaGuy) reported@EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?
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North Wales Business Energy 🏴 (@NWalesEnergy) reported@EE how do we resolve this issue ?
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Ashley jasper (@Ashleyjasper12) reported@EE also the EE app not working so why ask us to go there when it’s not working
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Doreen Grove (@redpath42) reportedI recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help