EE

EE Outage Report in Rogerstone, Newport, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rogerstone, Newport, Wales 03/25/2026 05:30

March 25: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rogerstone, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Treharris, Newport, Caerphilly, Cwmbran, Blackwood, Newbridge, Hengoed, Pontypool and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomTreharris Phone
United KingdomNewport Total Blackout
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomNewport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • thejoolzman Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • full_goat Jo (@full_goat) reported

    @EE I'm having trouble redeeming airtime rewards and they said it might be a setting on my EE account. Are you able to help?

  • sukara25051 @Sukara2505 (@sukara25051) reported

    @EE why is your 5G so terrible and when will you do something about it?? I’ve been on hold for an hour.

  • sukara25051 @Sukara2505 (@sukara25051) reported

    @EE upgraded to an IPhone 13 Max with 5G and it’s utter crap. My 4G on my old S10 was light years ahead. Absolutely shocking! Fix up.

  • mbragg1960 Mike Bragg (@mbragg1960) reported from Hunstanton, England

    @Queen_UK @EE @EE the signal in Sandringham is awful and I am sure HRH would appreciate that it was sorted out!!! On the A149 and at the back gate of Sandringham is even worse!!!

  • waynemckayPara Wayne Mckay (@waynemckayPara) reported

    @EE any idea when phone signal will be restored to NE66. Over 10 days now !

  • LuminousCTx Aerilith 🌞🌙 (@LuminousCTx) reported

    @EE Really could do with decent signal today as I'm waiting for a GP callback....

  • pcbob1979 Rob Leete (@pcbob1979) reported

    @EE - you pay for phone insurance only to be told when making a claim that no insurance is being paid due to an admin error made by you - terrible customer service and no resolve - still on the same phone call after nearly 1.5 hours!!

  • updowndave David Leggett (@updowndave) reported

    @EE is your service down in PE10. Both work and personal phones not working.

  • LawAspi TheAspiLawStudent (@LawAspi) reported

    @LawfulStudent Which network provides the best coverage? I know I had fairly decent coverage from @EE up there. They offer Mifi devices with decent useage plans that may see you through until it's reconnected. Not ideal but it'll handle the likes of teams etc.

  • LawfulStudent Eleanor Mayhew-Hills (@LawfulStudent) reported

    @LawAspi @EE I'm on EE There is no service up here anymore so their 4G router wouldn't work Seems 02 are working though