EE Outage Report in Rogerstone, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rogerstone, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rogerstone, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Caerphilly, Treharris, Blackwood, Cwmbran, Abertillery and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Pontypool |
Phone | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rogerstone, Wales
Latest outage, problems and issue reports in Rogerstone and nearby locations:
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Cook
(@Martin_Cook_) reported
@EE The data top up was for a meeting nearly 3 weeks ago? IF, big IF, the data did update then its due to expire in a week anyway so pretty pointless? No worries, I learned my lesson, don't trust #EE I'll get a data SIM from my mobile provider @02, they give better service
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Al Pinches 🏴
(@Pinchy2906) reported
@ryan54752513 @EE @GooglePlay I had the exact same issue and managed to get on a live chat with a Google rep. After some disagreeing he forwarding all my fraudulent purchases to his hierarchy and it was sorted in 3 days. Yet to receive a physical refund but all the purchases says refunded.
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Richard Gale
(@Galrik31) reported
@OPPOMobileUK @EE What that you didn't do last time?? Why do I think the best brains of Oppo and EE will do better this time?? It's a poor, unresponsive, unreliable handset...
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Kristian Thomas
(@KrisThomas5) reported
@MartynJohn88 @EE You need to login and out mate happened to me wouldn't login for ages
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Sir Tommy Farmer 🗯
(@SirNotTomFarmer) reported
@ihibs @EE @bt_uk Dunno what it means and it doesn’t help but your ping should be less than 20.
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DFDSFADFA
(@BRYANGMALONDON) reported
@EE no EMAILS - but given a CASE NUMBER - This is me LITERALLY a guy who SPENDS 100 POUNDS per month on my PLAN for two years now and I GET THIS CRAP - TOOK my BLOOD PRESSURE on Monday as my face was HOT for hours talking to the phone and begging for HELP from EE -
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Anastasia
(@is_this_ana) reported
@EE can I please check where my final bill cheque will be sent? My old address appears on the invoice and I’m supposed to receive the refund of the credit on my account. Customer services phone line is on constant hold…
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DFDSFADFA
(@BRYANGMALONDON) reported
@EE and OH - the hotline agent that processed my UPGRADE on Saturday was KIND and nice.. but I emailed him MOnday about this problem AND ZERO REPLY ANYMORE - WELL SALE was done -- BUT let us see by 6 pm IF I GET AN EMAIL AND A CALL FROM EE that is 48 hours
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Lisalashes
(@Lisacshotmail) reported
@EE absolutely shocked at ur customer service, are ur staff ok! I order weeks ago a iphone, i then received 2 Separate conflicting calls from ur staff asking me to change the colour as what I wanted was sold out, i did that to now be told its a 28 day wait???
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Hayley Trimm
(@Trimmble7) reported
That’s me and my partner lied to by @EE when taking out phone contracts. Disgusting, the staff will literally say and do anything to get a deal without even thinking of the customer