EE outages and service status in Rogerstone, Wales

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rogerstone, Wales

The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Caerphilly, Cwmbran, Newbridge, and Pontypool.

City	Problem Type	Report Time
Newport	Internet	18 hours ago
Newport	Internet	2 days ago
Newport	Internet	3 days ago
Bargoed	Internet	6 days ago
Cardiff	TV	7 days ago
Newport	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 4 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Christopher Guy (@ChrisJG1988) reported 7 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 8 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Steffan McMahon (@Steffan_McMahon) reported 11 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 12 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Lee Webster (@leeweb79) reported 13 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Angela Sweeney (@angelawales) reported 13 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Jack Rickus (@4rickus4) reported 13 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Simon Latham (@Welsh_Si) reported 15 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Chris Lent (@MrChrisLent) reported 22 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 31 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Rhys (@TheRhysCooper) reported 41 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Ross Maisey (@TweetterRoss) reported 42 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Ross Maisey (@TweetterRoss) reported 48 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Angela Sweeney (@angelawales) reported 49 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  aaron (@Azz_Culbertson) reported 51 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Dino Tessaro (@savalleyboy) reported 52 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Steffan McMahon (@Steffan_McMahon) reported 53 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 55 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nik Horne 💙 (@NiksGarments) reported 3 minutes ago

  @EE Hi @EE my expected delivery date has now changed from 1-5 October to “awaiting confirmation”. As I’ve heard nothing from DPD, is this a bad sign?

• 
  Eric ひだり (@Feedback_Eric) reported 3 minutes ago

  @EE Hello, would you explain why there is almost no phone signal around the Kaleidoscope complex near Cambridge station? I’ve been struggling with getting internet connection or making phone calls when indoors (ground floor). Is it a persistent issue?

• 
  owen (@ojxcksonnn) reported 6 minutes ago

  @EE Hi, accidentally ordered a 20gb additional line sim card as well as a 160gb one online, is there away to cancel as the 20gb sim is not needed and was purchased by accident

• 
  Jayne (@Jayne666) reported 11 minutes ago

  @EE I can't open my ee unfortunately, but I keep getting a message to say that mobile data service has currently been turned off by my operator for sim 1 could someone help please?

• 
  VillaBone (@villabone) reported 12 minutes ago

  27) Yes, that can take 5 days to get copper internet set up - so thats not an option for me 28) My only option has been to cancel my BT order. How can @bt_uk scale their fibre optic if this is the flow? Im now back on @EE broadband

• 
  Max Wrigley (@MaxCWrigley16) reported 17 minutes ago

  Typical. So, this week, I’ve had issues with the internet not working on my MacBook at uni (@ueait, any update on this?) & now my @EE broadband plays up for the second time in two weeks. What I would do to have something that is not going to constantly kick me off the internet…

• 
  ✨Rachel✨ (@RachyMachy) reported 18 minutes ago

  @EE can you help me with a phone order please? I’m not getting any notifications of dispatch and one has arrived today. Just want to make sure I’m in for the other one.

• 
  Daniel Knight (@Danielknight24) reported 20 minutes ago

  Anyone else on @EE got no service I can only get WiFi

• 
  Olivier (@Nepomucene) reported 24 minutes ago

  @EE your e-sim activation process is wrong. If your old SIM/E-sim is broken you can’t receive the activation code. Wasted 2h on call/chat/store, and you lost £20+ in costs. Why not have an escape process with @onfido + Login/Pass to send the PIN? Faster for me. Cheaper for you…

• 
  JayneHowarth (@JayneHowarth) reported 24 minutes ago

  anyone having problems texting on an @EE phone at the mo?