EE Outage Report in Rogerstone, Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rogerstone, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rogerstone, Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Treharris, Cardiff, Pontypool, Hengoed, Caerphilly, Cwmbran and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rogerstone, Wales
Latest outage, problems and issue reports in Rogerstone and nearby locations:
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🐺🧡🖤Aaron Freeman 🖤🧡🐺
(@AzzA86) reported
@EE your customer service is appalling. We have paid our bill and you are still not providing us service and seem to be half arsed with any efforts to resolve our issue… #badcustomerservice #appalling #EE @EE
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ExclusiveMerch
(@MrPukkaUK) reported
@EE connected @wembleystadium the place where it’s actually impossible to get a signal and the ****** wifi doesn’t work.
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Hannah
(@HannMarieRose) reported
from
Middlesbrough, England
@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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Dylan
(@DylanJMoore) reported
@EE is the network down at the moment? I can't get coverage
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Heena Solanki
(@Heenasolanki) reported
@EE - is there an issue on the app/online why I cannot move data between my plans? Been trying since this morning. Help please #eedata
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BellaDrives
(@BellaDrives) reported
@EE is there an issue with your online portal? My contract expired in January but the app tells me I’m not yet eligible to upgrade, despite the messages from you inviting me to do that. Is this a glitch in the system, or standard procedure to customers who request a PUK code?
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Baa
(@baa_tho) reported
@EE is there an issue with 4G in my area? iPhone 12, usually decent 4G indoors, has flipped down to 3G several times in the last week - I've tried rebooting, toggling Airplane Mode and reset network settings to no avail - NE34 7 area
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Tara Johnston
(@tlj1974) reported
@EE It appears that I'll be saying goodbye after 23 years (and more - previously Orange) as a loyal customer as you can't match another providers monthly quote and benefits. Such a shame that customer loyalty now means nothing.
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🐺🧡🖤Aaron Freeman 🖤🧡🐺
(@AzzA86) reported
@EE Hi thank you for responding. Steven has been more than helpful, however the experience with other call agents has been nothing short of abysmal. I understand it's not the call handlers fault but the resolution to the issue and for someone to use initiative is not difficult.
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michael teasdale
(@mickteasdale) reported
@EE Hi it has arrived now thanks…reason for leaving is cost and poor coverage at my girlfriends house