EE

EE Outage Report in Rogerstone, Newport, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rogerstone, Newport, Wales 01/08/2026 08:50

January 08: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rogerstone, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Blackwood, Penarth, Cathays, Clevedon, Usk, Ynysddu, Treharris, Cwmbran and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Total Blackout
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • chriswb Chris (@chriswb) reported

    @EE Is EE an Apple Authorised Service Provider?

  • tashafanyo tasha (@tashafanyo) reported

    @EE your service for people travelling abroad is horrific. Changing my plan as soon as i get back. @MarcAllera !!

  • mrbenjaminryder Ben Ryder (@mrbenjaminryder) reported

    @EE Yes, my Internet goes down for the duration. Once the DSL has resynced and the lights comes on all is fine again.

  • STNGjeanluc Oh Jean Luc. ..🖖 Time for change ✊ (@STNGjeanluc) reported

    @marcus02021987 @EE Thank you.. the number doesn't work unfortunately. . It looks like I will have to wait till Saturday and go into a store.. ridiculous I can't speak to anyone @EE

  • lowRedPhoto lowRedPhoto (@lowRedPhoto) reported

    @MartinSLewis hello I have a query about being charged £360 by @bt_uk for switching back to @EE #broadband 1 day after due to inferior speed and lack of customer service. It has been so stressful as can't talk to anyone and my complaint quashed even though same company #BT

  • STNGjeanluc Oh Jean Luc. ..🖖 Time for change ✊ (@STNGjeanluc) reported

    @ScouseSoulman @EE Literally ripped me off for £2k in overcharges and won't return it. .. terrible company @EE

  • Carolin00530722 Caroline D (@Carolin00530722) reported

    @EE how long does it take to process a complaint?

  • grshorwich Godwin Stewart (@grshorwich) reported

    @EE Seeing where 5G is now doesn't give me any more hope or expectation that it'll ever come here! This location is pretty much a not-spot for every network operator. Even broadband is slower here than I was getting elsewhere 20 years ago.

  • DeniseMcDonnel1 Denise McDonnell (@DeniseMcDonnel1) reported

    @EE why is my mobile signal absolutely non existent in my area - N8 London 😡😡😡😡

  • SashaGolev Чудовий ведмідь 🇺🇦🇬🇧 (@SashaGolev) reported

    Dear @EE, how do I report TCP/IP routing problems that seem to be on your side?