EE outages and service status in Rogerstone, Wales

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rogerstone, Wales

The most recent EE outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Newport, Hengoed, Cwmbran, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Treharris	Phone	13 hours ago
Cardiff	Internet	2 days ago
Caerphilly	Internet	2 days ago
Newport	Internet	5 days ago
Newport	Internet	5 days ago
Newport	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

• 
  Nörm•i•am (@storrmin571) reported 4 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Kacey Edwards (@KaceyEdwards91) reported 7 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Ross Maisey (@TweetterRoss) reported 12 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Eddy (@ChrisEddy_7) reported 12 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Dino Tessaro (@savalleyboy) reported 20 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Cara Marsh (@caradyas14) reported 29 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Eddy (@ChrisEddy_7) reported 29 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Connor Botwright (@ConnorBotwright) reported 30 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Ash Lister (@AshL93) reported 41 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Chris Woods (@w00dsy_10) reported 42 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 45 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Christopher Guy (@ChrisJG1988) reported 46 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Anthony Pesticcio (@TheRealBerty) reported 47 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  lee williams (@thelee_x_w) reported 49 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  sheryl fussell (@chickenshed24) reported 50 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Allan Rees (@welshpolitical) reported 52 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Kathryn Williams (@KathW80) reported 54 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 57 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Heidi Wurst (@Heidi_Wurst) reported 58 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 59 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Carn (@AndrewCarn1) reported 3 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app

• 
  ChrisM (@chrismaddison74) reported 4 minutes ago

  @TheHappyBrit @EE Website is crap as well!!

• 
  Slimming World With Lord Paul (@SWWithLordPaul) reported 4 minutes ago

  What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

• 
  Alessandro Riolo (@aledeniz) reported 16 minutes ago

  @EE It's impossible on the iPhone. As soon you as you swap out of the login process, it is gone. No, I was in an area without mobile signal and I was trying to reach a relative. I am replicating this again at home, this is the last page I can see, out of here it starts from scratch:

• 
  Love2knit4love (@Love2knit4love) reported 18 minutes ago

  @EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(

• 
  ZŁOTÓWA ***** *** (@KingArtAT) reported 18 minutes ago

  I hate @EE . It’s the worst network right now. I can’t wait for my contract to finish.

• 
  David Echo Guild (@echopark24) reported 19 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  Steveo (@SteveA39845825) reported 20 minutes ago

  @EE The app is still not working! Have deleted and re installed... no change.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 21 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Darren Hayhurst (@HayhurstDarren) reported 21 minutes ago

  @EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.