EE Outage Report in Rogerstone, Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rogerstone, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rogerstone, Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Blackwood, Treharris, Newbridge, Caerphilly, Hengoed, Pontypool, Cwmbran and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rogerstone, Wales
Latest outage, problems and issue reports in Rogerstone and nearby locations:
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ahmed Roble احمد روبلي
(@AhmedRoble) reported
@EE just arrived in Dubai and my phone doesn’t connect to any network. My data roaming is on. This has not happened before.
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David Preston
(@Crazy_DavidP) reported
@EE Your Wrong, but your colleague on the phone has agreed with me on most and he excepted I am not paying until EE resolve or the Ombudsman Service do. And any action whilst in Deadlock by EE will be breaking ofcom Rules. Speak soon, No need to reply. I wait for letter. Ur choice
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Rajesh Patel
(@samapur) reported
@EE @EEHelpdesk @madebygoogle Yesterday a wonder woman at EE Social Media named Tracy.B called, she was taking responisblity of my issue and would work to get it resolved. We talked through options avaible and arranged a call at 09:30 today while I was in the EEstore. 3 of 7
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Kirstie 📚☠️
(@IAmKirstieKins) reported
@EE I have no phone signal and can’t call 150 for help because that requires phone signal. Please help, it’s been like this for hours
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David Preston
(@Crazy_DavidP) reported
@EE They not even darn tried. Yeah well don't be billing me this month. Seriously done with everyone treating me like ****. Your not getting a Penny. Problem with that. You take it to the ombudsman service.
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ElinaJansoneX
(@elliinux) reported
@ee @dpd how can i put a formal complaint about your drivers not delivering parcels?
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Kyle
(@kyle_W87) reported
Hi @EE why don't you text people when the mobile internet is down in there area so I'm not stood at the bus stop trying to load my ticket to no avail because mobile internet is down. How exactly are you supposed to check?
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David Preston
(@Crazy_DavidP) reported
@EE You would think so, but actually it has to go to the ombudsman service because that way you can still charge me for no service. Merry Shitmas I am fuming 🤬🤬 Can't even get into Paypal or Emails because I can't access my texts. 🤬🤬Missed out on a home. All because EE error 🤬🤬
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Woody
(@kplloyalbear) reported
How bad is the @EE signal land planes in someone house but can't get 4g in livingston 🤬🤬
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spydamanz
(@spydamanz) reported
@EE you need to really sort out your customer service advisors and train them to give the correct information I will be sending back my phone and leaving this network. Over 10yrs being a customer and today I have lost all loyalty to this shambles of a network