EE outages and service status in Rogerstone, Wales

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rogerstone, Wales

The most recent EE outage reports came from the following cities: Cwmbran, Newport, Cardiff, Caerphilly, New Tredegar, Bargoed, Blackwood, Hengoed, and Treharris.

City	Problem Type	Report Time
Cwmbran	Internet	2 days ago
Newport	Internet	2 days ago
Cardiff	Internet	4 days ago
Newport	Internet	5 days ago
Caerphilly	Wi-fi	10 days ago
Newport	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

• 
  Anthony Pesticcio (@TheRealBerty) reported 34 seconds ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  kebab (@kenandavestone) reported 8 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Eddy (@ChrisEddy_7) reported 15 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Michèle Seren💙 (@MicheleSeren) reported 18 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Lee Webster (@leeweb79) reported 19 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Iestyn T Davies (@iestyntdavies) reported 21 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Eddy (@ChrisEddy_7) reported 33 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Nörm•i•am (@storrmin571) reported 36 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Dino Tessaro (@savalleyboy) reported 41 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  charlesTdale (@charlesTdale) reported 44 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Jules Morgan (@thejoolzman) reported 45 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Gavin Lewandowski (@gavinlew) reported 47 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Karma Samsara (@CarolwalesKarma) reported 49 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Vale Cake Boutique (@VCBcom) reported 49 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Ross Maisey (@TweetterRoss) reported 49 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 57 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Chris Woods (@w00dsy_10) reported 58 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  dawn pugh (@dawninyoureyes1) reported 59 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 59 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Rhys (@TheRhysCooper) reported 60 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Bridge (@rachelbbridge) reported 5 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  Oldpuddle (@Oldpuddle) reported 10 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  Me (@shawtty64) reported 11 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  Iain Murphy (@the_murfmeister) reported 12 minutes ago

  @EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.

• 
  Cathy Joslin (@CathyJoslin) reported 13 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  ⚫️ ElleQat (@BaroqueChic) reported 15 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  Gordon Murdie (@GordonMurdie) reported 15 minutes ago

  @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 16 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 17 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?

• 
  Dave (@David_B235) reported 18 minutes ago

  Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use