EE outages and service status in Rogerstone, Wales

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rogerstone, Wales

The most recent EE outage reports came from the following cities: Hengoed, Pontypool, Cardiff, and Treharris.

City	Problem Type	Report Time
Hengoed	Phone	3 days ago
Pontypool	Phone	12 days ago
Cardiff	Internet	22 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	2 months ago
Cardiff	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 3 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Jack Rickus (@4rickus4) reported 6 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  sheryl fussell (@chickenshed24) reported 8 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  lee williams (@thelee_x_w) reported 19 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  sheryl fussell (@chickenshed24) reported 26 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Andy Petersen (@AndyJPetersen) reported 29 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 32 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Gavin Lewandowski (@gavinlew) reported 33 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Eugene OCarroll (@EugeneOakharold) reported 34 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Angela Sweeney (@angelawales) reported 35 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Iestyn T Davies (@iestyntdavies) reported 36 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Daniel Thomas (@dklthomas6666) reported 38 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  aaron (@Azz_Culbertson) reported 39 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Rochelle Theaker (@roch123) reported 44 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 45 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 47 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Uncle Fester (@stewpalm) reported 53 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Michèle Seren💙 (@MicheleSeren) reported 54 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Christopher Guy (@ChrisJG1988) reported 55 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 56 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Parker (@Jacklolcow) reported 3 minutes ago

  @EE its been 7 days since you guys turned off our fibre broadband for no reason (paying customers)! I'm running out of data hotspotting my phone just to work. We paid for a fibre upgrade in March, you only JUST installed it last Tuesday, 3 days later you switched it off. Help!

• 
  Ni(i)na Supremacy 🦈 (@CW_Skaters) reported 7 minutes ago

  @EE Well, you sent me an email a week ago begging me to return so I'm fairly certain the service was cancelled.

• 
  Martin Elliker (@MartinElliker) reported 7 minutes ago

  @EE well after nearly 4 weeks and numerous calls and posts here we are nearing a resolution- however an engineer has got to attend tomorrow because there is still something wrong with the connection!!!! For heaven’s sake ! But don’t think that’s the end of it

• 
  Louise cooksley (@louise_cooksley) reported 11 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  Kay Snape (@kayleeage) reported 12 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.

• 
  Martin Elliker (@MartinElliker) reported 17 minutes ago

  @EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?

• 
  D E A N 🍁 (@dalli_72) reported 24 minutes ago

  @EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!

• 
  • (@Sswbcv) reported 25 minutes ago

  @TiernanRichmon1 @EE Help me get oneee 🥺🥲

• 
  Martin Winstanley (@soupisready) reported 26 minutes ago

  @EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 30 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.