EE Outage Report in Rogerstone, Newport, Wales

Problems in the last 24 hours in Rogerstone, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rogerstone, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Rogerstone, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Treharris, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.

City	Problem Type	Report Time
Bargoed	Internet	8 hours ago
Cardiff	TV	2 days ago
Newport	Internet	3 days ago
Blackwood	Wi-fi	3 days ago
New Tredegar	Wi-fi	3 days ago
Cardiff	Wi-fi	4 days ago

Community Discussion

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EE Issues Reports Near Rogerstone, Wales

Latest outage, problems and issue reports in Rogerstone and nearby locations:

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 2 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Eddy (@ChrisEddy_7) reported 4 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Eddy (@ChrisEddy_7) reported 5 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  charlesTdale (@charlesTdale) reported 6 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 23 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 28 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Kathryn Williams (@KathW80) reported 29 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Eddy (@ChrisEddy_7) reported 32 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Ade (@Bubwal) reported 33 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Andrew Lippiatt (@LippyBoy123) reported 37 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 39 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Vale Cake Boutique (@VCBcom) reported 39 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Eddy (@ChrisEddy_7) reported 41 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Eddy (@ChrisEddy_7) reported 45 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Cara Marsh (@caradyas14) reported 45 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Atif Raza (@atifter) reported 48 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Nathan Fox (@Foxy_005) reported 49 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Kacey Edwards (@KaceyEdwards91) reported 52 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 52 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Ty✌🏾️ (@Tyrone_PT) reported 59 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ken Morgan (@mrken1970) reported 5 minutes ago

  And again, the same with @EE Absolutely nothing to help if you're still in contract. All you suppliers tell us to contact you early if households forsee money issues and yet - there's nothing. Great job 👍

• 
  Anwar Hussain (@nw1gunner) reported 6 minutes ago

  @EE @Ofcom I have been offered a upgrade by EE staff member who then never rang me back to complete the upgrade. I have been an EE customer for many years and feel now that i should change to a new provider. Logged complaint but poorly handled as still no contact. Ref: ID18950203

• 
  Daniel McGiff (@AssosChelt) reported 6 minutes ago

  @EE in Florida, contacted you via app last night. This morning app not working (keeps asking for login when going to messages) and still no data either. Can you please cancel & refund the roaming pass that isn’t working and ensure I’m not charged for any roaming usage upto now.

• 
  𝑀𝒾𝓈𝓈 N (@licclemissN) reported 6 minutes ago

  @EE Hi, it is still very intermittent. Even though I have a 5g phone we don't have 5g yet at home so it jumps back to 4g which is what the issue is, I've no signal with 4g at all I'm getting ! next to the signal icon. It's happening to other peoples too?

• 
  SIMON WELSH (@CLEVERCLOGS_SI) reported 8 minutes ago

  @EE I was told by the upgrade team after 12 years of being loyal to you . You cannot offer me a deal on my upgrade ! Shame you will lose me as customer now

• 
  kelly newell (@kellyn1975) reported 8 minutes ago

  @EE still shocking, no acknowledgment of my tweet. Customer service has gone down the pan

• 
  Valentina (@My4Girls1984) reported 12 minutes ago

  @EE Unfortunately no it's been down for 9 days now and customer services have no time line as to when it will be fixed. Its a pain I have 6 lines and none of them work outside the house.

• 
  Harry Bilbao (@harrybilbao) reported 18 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Chelsea Michelle (@littleginge93) reported 20 minutes ago

  @EE hi, sorry it’s late but I have a query about my recent bill. I think I’ve been charged twice for an Apple Music subscription. Could someone help please? Thanks

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 28 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.