EE Outage Report in Llwynypia, Rhondda Cynon Taf, Wales
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Llwynypia, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Llwynypia, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Llwynypia, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Tonypandy, Porth, Bridgend, and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 1 day ago |
|
Bargoed
|
Internet | 3 days ago |
|
Cardiff
|
TV | 4 days ago |
|
Pontypridd
|
Internet | 5 days ago |
|
Blackwood
|
Wi-fi | 5 days ago |
|
New Tredegar
|
Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Llwynypia, Wales
Latest outage, problems and issue reports in Llwynypia and nearby locations:
-
sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
-
Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
-
Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
-
Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
-
lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
-
Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
-
Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
lisa marshall (@lisa150_5) reported from Abercanaid, Wales@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
-
Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
-
CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Dixon (@markdixon100) reported@EE Right. So I load up the My EE app on my phone and it says it is being improved. Try and log on and I have to register again. After several tries it finally accepts me. Go away and come back again and I get no access at all. Some improvement! If it ain't broke, don't fix it!
-
kaushik das gupta (@kaushikdg8) reported@EE For the past half an hour I have been trying to reach customer care, and no one is picking up. Like seriously this is the care you give your customers?? The service should be free by now if this is the case.
-
Cristphere bbuip (@BbuipC) reported@EE get your **** together. These past days cellular doesn’t work abd like 4 maintenance in single week !
-
StJohn 💙 (@stjohn121) reported from Porthmadog, Wales@EE really poor signal strength since weds/thurs. mast at golf course looking decidedly dodgy.I take it you still haven’t resolved its issues? LL49 9YA
-
Chris Hall (@christhall) reported@EE I can't log into my account and need to gift someone data - can you confirm if there's a problem and when it will be fixed?
-
mandy priest (@lakingsfan82) reportedTypical @EE it’s your bill date so you go to pay your bill but the app is down for maintenance & the my ee part of the website is down as well so can’t pay the bill at all 😡
-
Debbie Waby (@drumaqueen_mw) reported@EE our wifi is a Huwaei router with an EE SIM card in it. We are experiencing a poor signal today - we’ve tried rebooting etc but nothing is working - any ideas please? Thank you
-
kaushik das gupta (@kaushikdg8) reported@EE pathetic helplines. No one picks up calls, no proper support, how are we supposed to get back answers to our problems?
-
Ewan Brismontier-Williams (@eww_williams) reported@EE I need help! I am currently on holiday in the USA. I bought the roam max pass but neither my phone or my Partners is working and I can’t turn on roaming in my app it won’t let me and I CANNOT call customer service at all I csnt call or text anyone
-
Matthew Howard (@MattGHoward) reported@EE hey, contract ends next week - spoken to a member of your team who said if I want to cancel, I have to give 30 days notice, hut I have to wait till contract ends? Is that same if I want to change providers?