EE outages and service status in Killingworth, England

Problems in the last 24 hours in Killingworth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Killingworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Killingworth, England

The most recent EE outage reports came from the following cities: Jarrow, Sunderland, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	6 days ago
Sunderland	Phone	12 days ago
North Shields	Phone	22 days ago
Sunderland	Internet	1 month ago
South Shields	Phone	1 month ago
Gateshead	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Killingworth, England

Latest outage, problems and issue reports in Killingworth and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 4 seconds ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Stephen Hully (@HullyStephen) reported 2 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  steve barnes (@stegley1981) reported 2 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 14 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 14 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Darren (@DarrenMorgan) reported 17 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 18 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Stephen Hully (@HullyStephen) reported 20 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  ManicCollie (@maniccollie) reported 22 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Paul Rackstraw (@rackysafc) reported 22 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Shaun Edge (@sedge1989) reported 23 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Gareth Miller (@geemiller71) reported 25 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Steph. (@stephwales_) reported 30 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Gav McElroy (@GavMcElroy) reported 30 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Iam Burn Photography (@IamBurnPhoto) reported 40 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Robert Reay (@RobertReay) reported 43 minutes ago from South Shields, England

  My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

• 
  Jac Wilson (@jacwiljam) reported 46 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Bethany Henderson (@BCHenderson_xo) reported 50 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 57 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Robby (@RobbyRSSRobot) reported 58 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew J (@Jeff_tweets) reported 15 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  ANIA GABB (@aniagabb) reported 16 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  Pamela Lawson (@PamelaLaws99068) reported 16 minutes ago

  @EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?

• 
  F3spirit (@originaf3spirit) reported 17 minutes ago

  @EE A 30 yr customer is having their account access and line suspended for £ 22 connections unresolved complaints open closed within 24hrs Resolution required.

• 
  lloydrimmer07 (@lloyd_rimmer) reported 18 minutes ago

  @EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do

• 
  Jessica Brown (@Jessbrown2590) reported 19 minutes ago

  @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!

• 
  Stuart Smith (@Galaxy42_) reported 20 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  darren styles (@darrenjstyles) reported 25 minutes ago

  @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.

• 
  Avril Newman (@AvrilNewman9) reported 31 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves

• 
  F3spirit (@originaf3spirit) reported 35 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.