EE

EE Outage Report in Killingworth, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Killingworth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Killingworth, Borough of North Tyneside, England 02/07/2026 11:20

February 07: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Killingworth, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Cramlington, Jarrow, Sunderland, Gateshead, Newcastle upon Tyne, Bedlington, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomJarrow Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomBedlington Internet
United KingdomCramlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Killingworth, England

Latest outage, problems and issue reports in Killingworth and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE worst network provider in this postcode area ever! False advertising

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicola99382473 Nicola (@Nicola99382473) reported

    @mouthwaite @EE I'm with ee and been having issues with my signal for a while now

  • Fran__Jacobs Fran Jacobs @ Megaeras Realm (@Fran__Jacobs) reported

    @EE Yeah great. We have to chase refunds when its your company tampering that causes it. Really should give everyone damn refund without us chasing it cos i doubt its just retford.

  • mikeycarter Mikey Carter (@mikeycarter) reported

    @SamsungUK hey, the screen on my S21+ has gone black this morning after it was working perfectly fine. No manual reset helps either, bought the phone on contract through @ee in Jan or Feb. Can you guys help?

  • ManjitGill Manjit K. Gill MBE 💙 (@ManjitGill) reported

    @EE is your service down in Surrey? #EE

  • EllieMW_UK Ellie Milton-White (@EllieMW_UK) reported

    @EE no network coverage at all at our business in NR35, unable to work or call you (your staff couldn't hear us.) to help after your engineer 'upgraded' the mast yesterday. Our business need for internet is essential. HELP

  • nerdybookdragon Rachel 🌈 (@nerdybookdragon) reported

    Hey, @EE, I was wondering whether it's possible to change my SIM only contract to a cheaper plan and still be able to use the same data add ons that are available now. I tried looking on my MyEE account but couldn't find anything of use. Any help would be great, Thanks

  • SportAnalysisUk PerformanceAnalysis ❁ (@SportAnalysisUk) reported

    What on earth is going down with the mobile networks lately ? After everything went down the other day . Both my contracts are down or like dial up again today. Something is going on. Getting utterly phucked off with it @EE @VodafoneUK .

  • vegasvic1978 Vicky Bonner (@vegasvic1978) reported

    Omg @EE sort this service out ! When answering keeps going dead , can’t hear anyone , dropping calls it’s driving me insane 😡

  • Nicky92483426 Nicky (@Nicky92483426) reported

    @EE never get the Samsung a7 tab as it’s not compatible with the sky go app…I found out the hard way

  • nicv27 nicv27 (@nicv27) reported

    @EE I have a small issue with my bill and Phone.