EE

EE Outage Report in Killingworth, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Killingworth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Killingworth, Borough of North Tyneside, England 12/29/2025 11:55

December 29: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Killingworth, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Washington, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Killingworth, England

Latest outage, problems and issue reports in Killingworth and nearby locations:

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • Sadiesmam Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lukemckibben Luke Mc Kibben (@lukemckibben) reported

    Yet another release day fail from @EE this will be my last update I’m just going to start going to apple directly instead

  • iffybiffa Mark Bunn (@iffybiffa) reported

    @EE just received new phone in a damaged condition! Trying get through to someone to help but every department doesn’t want to know! DM me please

  • ThePrizeForce Mike Wood (@ThePrizeForce) reported

    @Frankfurt132 @EE I'm guessing it's a reference to digits i.e. fingers. Have to dial their number with your digits therefore the service is digital. Been on the phone for 60 minutes and counting, losing the will to live. #PrayForMike

  • ThePrizeForce Mike Wood (@ThePrizeForce) reported

    In the process of switch to @EE and blimey the service is rubbish. Bought a SIM via Web, started a live chat to find out order progress was told that because I ordered online I needed to phone the 'Digital' sales team. Apparently digital doesn't mean what I thought it meant.

  • KeyringHardhat 🏳️‍🌈 kieron | he/him 🇺🇦 (@KeyringHardhat) reported

    @RickiJDanks @EE @ajh2604 Nope, apparently internal process and woefully terrible online ordering processes are to blame. Complaint has been raised.

  • HEELStepzYES ‎Stephen™ ‎​ ‎ ‎​ ‎ (@HEELStepzYES) reported

    @Jashanks79 @EE Same happened to me. Upgraded from my 12 Pro Max and was told my 14 Pro Max will be delivered. Sold my 12 and now my 14 isn’t coming. They said it should arrive within 28 days, called back and they said 14 days, called again and then said 1 week. Shocking service.

  • HillsboroHome Following 🇺🇦 (@HillsboroHome) reported

    @EE I have ended my broadband service with you and despite your support guys saying that attempts to take money will cease I continue to get emails say I owe you. Stop them please.

  • TimPerryAgain Tim Perry (@TimPerryAgain) reported

    @EE please help me understand why my plan is £23 (including VAT) but I get charged £25.99?

  • emil109 Paul Barnett (@emil109) reported

    Thanks @EE for leaving me without a useable phone for at least 4 days now. @O2 to the rescue having to use my iPads SIM card until I can get a physical replacement for you. All because you don’t support esim transferring between devices. Slow clap for @ee.

  • Joshsamuelatan Josh Atan (@Joshsamuelatan) reported

    @EE any chance of cutting down the amount of automated messages when we call up ?? literally was on the phone listening to automated messages for 5 minutes when the actual phone call took less than 30 seconds....