EE

EE Outage Report in Killingworth, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Killingworth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Killingworth, Borough of North Tyneside, England 02/04/2026 12:00

February 04: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Killingworth, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Jarrow, Sunderland, Gateshead, Newcastle upon Tyne, Bedlington, Cramlington, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomJarrow Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomBedlington Internet
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Killingworth, England

Latest outage, problems and issue reports in Killingworth and nearby locations:

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nigeyp Nigeyp (@nigeyp) reported

    @EE overcharged me for 2nd month in a row. Call 150 & recorded message says they can’t take calls as they’re too busy!! About to cancel my contract #hopeless

  • thinkovation Gary Barnett (@thinkovation) reported

    @EE ... I am on the line with a brilliant customer service guy, who really is doing his best.... But it does seem as if he's stymied by the fact that EE really ******* despises its customers

  • Ton7o The Tony O (@Ton7o) reported

    Trying to get through to @EE is impossible. I have no network on my phone and I need it.

  • xlauraparker Laura Parker (@xlauraparker) reported

    @EE amazing service placed a order online for a iPhone 12pro max noticed they was in stock so phoned ee up and sorted me out straight away and got the phone next day supper happy

  • dwthacker David Thacker (@dwthacker) reported

    @paj53 @EE still down in SY3 for @SkyUK

  • chubberoo Craig (@chubberoo) reported

    @EE can someone contact me regarding adding another line to my plan? Tried calling but keep being cut off due to you having too many calls? Fail to believe that 2.20 on a Saturday afternoon!

  • martynpwoodhall Woody Woody (@martynpwoodhall) reported

    @EE Been on hold for 1 hour, my 87 year old mom is being charged £76 a month for basic TV, internet and phone calls. Please can companies like yours stop ripping old people off, then you give poor service in return when you dont want to answer the phone, using Covid as an excuse

  • GNU_Dinux Dinux (@GNU_Dinux) reported

    .@EE What an incredible waste of time and resources. How do you justify this decision? Surely it doesn't do much good for EE's environmental record (seeing as I'd have to throw away my 2-week-old SIM and buy a brand new one). Very bad customer service.

  • martinpj_ Martin Jones PhD 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@martinpj_) reported

    Hey @EE, there seems to be a broadband outage in SY3. Any updates?

  • beth_joy90 Bethan-joy Fisher 🤍 ✊🏿✊🏾✊🏽 (@beth_joy90) reported

    @EE can you tell me why I’ve just spent money on a new phone with you that arrived today i have done all the transfer yet I can’t get any service and your 150 number is putting the phone down on me?