EE Outage Report in Hanwell, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hanwell come from postal codes W7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent EE outage reports came from the following cities: London, Barnet, Hanwell, Croydon, Hammersmith, Southwark, Camden Town, Hounslow, Islington, Paddington, City of London, Slough, Wembley, Harringay and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Daniel
(@spasypaddy) reported
from
Barnet, England
Why do I have full signal but no reception in the street outside my house @EE
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Mariam Michtawi
(@MariamMichtawi) reported
from
Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮
(@AndrewJLeslie) reported
from
City of London, England
@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Kevin Nolan
(@knolanuk) reported
from
Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing
(@maryyasmine) reported
from
Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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foy
(@stuart_foy) reported
from
Barnet, England
@EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?
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Zarah🧸
(@Zarah_666) reported
from
Islington, England
@EE Hi I’m trying to access the my ee app and it’s not working
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Dean
(@zoelou2707) reported
@EE I need access to the broadband and phone account to add to my existing mobile account. They can help with this? We've switched from BT
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Charlie Stevens
(@Charlie_Stevens) reported
Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?
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Paul M
(@PaulMar21281685) reported
@EE From looking to upgrade at 9am ,its now 11.30 am and the contracts have gone up 20plus pounds a month ,no point being a loyal customer !!!
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Morgan Moonscar
(@MorganMoonscar1) reported
@EE It shows the service is good, but the downtime website says you're having some issues. One thing to note, is I can't dial a number. It would give me a bunch of options.
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Charlie Stevens
(@Charlie_Stevens) reported
@EE Thank you for this. There are no known network problems in the area, and it says the station should have "great" 4G coverage, but this does not reflect the reality on the ground. Does EE send engineers to check real-world coverage in busy locations like this?
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Paul M
(@PaulMar21281685) reported
@EE From looking to upgrade at 9am ,its now 11.30 am and the contracts have gone up 20plus pounds a month ,no point being a loyal customer !!!
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Zoe Dean
(@zoelou2707) reported
@EE I need access to the broadband and phone account to add to my existing mobile account. They can help with this? We've switched from BT
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Charlie Stevens
(@Charlie_Stevens) reported
Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?
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c74NcK
(@AgentZara) reported
from
Bishopbriggs, Scotland
@EE after about my 8th call to you today in the last 16 days I was promised a callback. Still nothing and still no parcel from you which has either been lost or stolen. Is this **** ever going to get sorted out???? Bunch of liars each and every one of you. I'm sick to death! Joke
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Xebec🃏
(@Idrisnk) reported
@ee the day I actually have the signal to actually be able to call you and cancel this **** plan why am I paying for no service kmt