EE outages and service status in Gatwick, England

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatwick, England

The most recent EE outage reports came from the following cities: Dorking, Crawley, Leatherhead, Redhill, Epsom, Purley, Haywards Heath, and Caterham.

City	Problem Type	Report Time
Dorking	Phone	3 days ago
Dorking	Phone	7 days ago
Crawley	Total Blackout	11 days ago
Crawley	Internet	21 days ago
Leatherhead	Internet	23 days ago
Leatherhead	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

• 
  Mike T (@MikeT72336576) reported 2 minutes ago from Horley, England

  @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

• 
  Sammy jo (@tink1806) reported 4 minutes ago from Felbridge, England

  @EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

• 
  Siânnah Scopes (@ScopesSiannah) reported 6 minutes ago from Crawley, England

  @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

• 
  Matt (he/him) (@happy_matty86) reported 6 minutes ago from Haywards Heath, England

  Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

• 
  Christine Taylor (@acroliths) reported 7 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 12 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  paula long (@slex_542865) reported 19 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Dan Dad 🔶 (@DanGinBrown) reported 19 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Hazel 🥸 (@BurnzyH) reported 27 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  Jonathan (@Random6287) reported 32 minutes ago from Haywards Heath, England

  @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

• 
  Kevin84 (@turvey84) reported 32 minutes ago from Crawley, England

  What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

• 
  Mark Newman (@Mark_BeerArt) reported 39 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Bertieburtenshaw (@Bertieburtensh1) reported 42 minutes ago from Crawley, England

  @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

• 
  Laura (@115thDream_) reported 44 minutes ago from East Grinstead, England

  @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 46 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

• 
  cal 👑 (@FrenzyWalker) reported 49 minutes ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  Chris (@Stallios76) reported 51 minutes ago from Crawley, England

  @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

• 
  Sutton Carers Centre (@SuttonCarers) reported 52 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Matty (@Matty_a93) reported 54 minutes ago from Crawley, England

  @EE is your network down right now? My phone has stopped receiving texts/data

• 
  Andrew Dacre (@AndrewDacre) reported 60 minutes ago from Crawley, England

  Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Carn (@AndrewCarn1) reported 9 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app

• 
  Bryan Pinto (@bryanp247) reported 9 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

• 
  Yorkshire Business, Media & Property (@YorkshireProps) reported 11 minutes ago

  @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

• 
  Stacy ⚽️🐶 (@StacyD_83) reported 12 minutes ago

  @EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!

• 
  Martin Jones (@beakym) reported 13 minutes ago

  @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

• 
  Thomas O'Duffy (@ThomasODuffy) reported 15 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  john jakes (@jakesy69) reported 17 minutes ago

  @EE why can I not get @GBNEWS on my tv apps I pay good money for this service but I’m not getting what I pay for

• 
  Tracy Woods (@tracyanne1965) reported 17 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  Neil Davis (@neiltheshaker) reported 19 minutes ago

  @EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!

• 
  Tim Hall (@thelimplettuce) reported 22 minutes ago

  @EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔