EE

EE Outage Report in Gatwick, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gatwick, Surrey, England 12/21/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gatwick, Surrey, England

The most recent EE outage reports came from the following cities: Dorking, Crawley, Balcombe, Horsham, Epsom, Reigate, Cobham, Caterham, Billingshurst, Redhill, Coulsdon, Haywards Heath and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Phone
United KingdomCrawley Phone
United KingdomBalcombe E-mail
United KingdomHorsham Phone
United KingdomEpsom Internet
United KingdomCrawley Internet

Community Discussion

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EE Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • dans689 Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England

    @_snrbnsn @EE I have signal

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Shane90005229 Shane (@Shane90005229) reported

    @BatmanVillain @EE I have the same problem, they said definitely would arrive today. After pre-ordering more than 2 months ago. Now I have rang back and they have told me it will be coming on Monday. 😑

  • MarleyBoxer14 Boxer dog... (@MarleyBoxer14) reported

    @dshensmith @ThreeUK @EE To be honest I don’t know of a decent mobile Company in the UK. I have tried all of them, they are equally as bad as each other. But as normal us British don’t say a word and put up with appalling customer service but pay the price.

  • itsabrickthing Alan 🐅 ItsABrickThing 🦦🏳️‍🌈 (@itsabrickthing) reported

    @EE It was both top and bottom seal that was broken which seems a bit more than just wear, and especially with the NSO code being in the outer and not inside the actual box, is this normal?

  • STCRead14303 amy (@STCRead14303) reported

    @EE hi, EE service in Royston Herts is totally down. No mobile data, no calls, nothing. Website is saying service good but clearly not. Let’s hope I don’t have an emergency where I need to contact someone

  • Bluebird131999 Rhys Grant (@Bluebird131999) reported

    @Cymru @EE Didn’t play bad, but wouldn’t have been my choice. Sorba or Wilson personally.

  • ikontravel Lisa @ Ikon Travel (@ikontravel) reported

    @EE I’ve already raised THREE complaints about the same issue and not one has been responded to.

  • Rookester_88 Chris Rooke (@Rookester_88) reported

    @EE you guy’s haven’t sent me a return bag and label for my old BT kit and I don’t want to wait 10mins to speak to someone , can you help ?

  • djmmciver dan mciver (@djmmciver) reported

    @EE im starting to question why I shop with you iv just received my switch and its been opened the seal is broken

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    So @EE offered me £10 a month discount for two months as recompense for THEIR mistake but because I wouldn’t say I was happy with @EE in a survey the supervisor withdrew it. It’s like slapping a customer in the face.

  • Ropewalk36 .. (@Ropewalk36) reported

    What happened to @EE it used to be an amazing provider and now you can’t get to talk to anyone properly, get no help and they keep incorrectly charging me. Strongly suggest not going with them and looking elsewhere.