EE outages and service status in Gatwick, England

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatwick, England

The most recent EE outage reports came from the following cities: Epsom, Crawley, Westerham, Caterham, Horsham, Warlingham, Purley, Redhill, Reigate, and Coulsdon.

City	Problem Type	Report Time
Epsom	Total Blackout	5 days ago
Epsom	Wi-fi	6 days ago
Crawley	Internet	9 days ago
Westerham	Internet	14 days ago
Caterham	Internet	17 days ago
Horsham	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 2 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

• 
  Mike T (@MikeT72336576) reported 7 minutes ago from Horley, England

  @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

• 
  Hazel 🥸 (@BurnzyH) reported 9 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  Tim F (@TimboBagginses) reported 10 minutes ago from East Grinstead, England

  @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

• 
  Christine Taylor (@acroliths) reported 10 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Sammy jo (@tink1806) reported 13 minutes ago from Felbridge, England

  @EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

• 
  paula long (@slex_542865) reported 13 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Kevin84 (@turvey84) reported 14 minutes ago from Crawley, England

  What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

• 
  Jonathan (@Random6287) reported 21 minutes ago from Haywards Heath, England

  @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

• 
  Siânnah Scopes (@ScopesSiannah) reported 25 minutes ago from Crawley, England

  @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

• 
  Matty (@Matty_a93) reported 25 minutes ago from Crawley, England

  @EE is your network down right now? My phone has stopped receiving texts/data

• 
  Jon Turner (@jon_turner276) reported 26 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Mark Newman (@Mark_BeerArt) reported 32 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Allen Horrod (@AllenXL) reported 34 minutes ago from Horley, England

  @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

• 
  SurreyMirrorKirk (@KR_SurreyMirror) reported 36 minutes ago from Crawley, England

  @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

• 
  Bertieburtenshaw (@Bertieburtensh1) reported 44 minutes ago from Crawley, England

  @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

• 
  Karen Alford (@KarenA_69) reported 46 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 47 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

• 
  kieransnatchu (@HyPeSTsNaTchY) reported 55 minutes ago from Crawley, England

  @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 59 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sunil bedi (@colnbrook1) reported 6 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  WimpingEgo (@WimpingEgo) reported 7 minutes ago

  @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP

• 
  Dave Harris (@djhdjh18) reported 9 minutes ago

  @EE It’s not a 1 off, it seems to be every time. It’s really bad that you are unable to provide a reliable service directly opposite the BT/EE HQ in London!

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 11 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 15 minutes ago

  . @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE

• 
  Jabzz (@thejabzz) reported 17 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  clearaswater (@samebothsides) reported 20 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  Mallory Raven (@MalloryRavenX) reported 22 minutes ago

  @JackEmson99 @EE I have been with all 4... (including MVNOs) Personal ranking from best to worst: EE Three Vodafone O2 EE is better than the rest but they are **** too... Vodafone and Three seem to have gotten worse since their merger...

• 
  Shaun Masterton (@Notretsam) reported 26 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  BROTHERLYY (@Oj_jman) reported 26 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again