EE Outage Report in Gatwick, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Billingshurst, Redhill, Coulsdon, Crawley, Haywards Heath, Purley, Caterham, Horsham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Billingshurst |
Phone | |
| Redhill |
Phone | |
| Coulsdon |
Internet | |
| Crawley |
Internet | |
| Haywards Heath |
Phone | |
| Purley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
-
SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
-
Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
-
cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
-
Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
-
Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
-
steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
-
Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
-
Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
-
Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
-
Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
-
Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
-
Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
-
Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
-
Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
-
paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
-
Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
-
brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
-
Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
-
Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam_P
(@PallaviciniSam) reported
@rbax73 @EE What dreadful, dreadful service - someone dying during a phone contract can’t be hard for companies to think through - surely EE can see the lack of humanity here?
-
Yaya Hussain
(@yaya_hussain) reported
@EE disgusted at the poor service that I had. Been made to feel that people of colour are not worthy of your help !
-
Kirsty
(@littlekirstla) reported
4. @ee the store insists I have no choice but to cancel the upgrade, have the phone sent back to the warehouse, then upgrade days later. This means I will have to wait 28 days for the phone to come back into stock, despite the fact it’s there and linked to my account 😖🥴
-
Mrs B 🌱
(@rbax73) reported
Called to advise @EE - told to present ID in store before they could speak to me. Started getting debt collection letters. Presented ID, called back and was told that yes, EE would enforce a contract against a bereaved daughter who has never had access to the handset/SIM. 3/
-
Dr Jacqui Taylor | Empathy Economy Founder
(@jacquitaylorfb) reported
@EE had a frustrating afternoon trying to resolve the £900 bill I got on my trip to Japan More accessible communication would have resulted in a £77 bill not the £700 I now have to pay. I've been a customer for 11 years. Disgusted #accessible #inclusion #userneeds
-
Richard Morley 🇺🇦
(@RMEngagement) reported
Hi @EE after weeks of disruption in your mobile phone service in YO32, it's gone down again. 🧐
-
Ash McNally
(@ash_mcnally90) reported
Love paying for data roaming abroad and it not working @EE
-
paul woods
(@123spinner) reported
@EE is there problems in CM235DS area, last fews days router goes red and have to keep switching back on
-
charlotte callaghan
(@HebronCharlotte) reported
@EE my husband sent back an order as he found a cheaper deal, paid £100 upfront, was told he would get a refund by Friday 11/11/22 - contacted ee every Friday since, again he was told the same thing again and again refund would be in his account on Friday! We have a complaint…
-
Elaine🌹Clive Treacey #justiceforCliveT👍
(@ElaineC09261846) reported
@rbax73 @EE Utterly apauling given all your already dealing with sorry to hear this, I've recently delt with EE husbands account had to speak to their bereavement department gave support options definitely incurred no futher cost because of his loss informed me not allowed hope this helps