EE

EE Outage Report in Gatwick, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gatwick, Surrey, England 02/26/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gatwick, Surrey, England

The most recent EE outage reports came from the following cities: Horley, Crawley, Banstead, Balcombe, Purley, East Grinstead, Dorking, Epsom, Haywards Heath, Redhill, Coulsdon, Leatherhead, Ashtead, Horsham and Edenbridge.

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City Problem Type Report Time
United KingdomHorley Internet
United KingdomCrawley E-mail
United KingdomCrawley Internet
United KingdomBanstead Internet
United KingdomBalcombe Internet
United KingdomBalcombe Wi-fi

Community Discussion

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EE Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BachOntoThis Andy Keys (@BachOntoThis) reported

    @EE internet is down in S12. 90 minutes now. When can we expect it back up and running?

  • lukeh1011 luke heath (@lukeh1011) reported

    Hey @EE why can’t I top my phone up online? Is your website down or something? #help

  • PhillipJ1991 Phillip Williams (@PhillipJ1991) reported

    @EE Why is your internet so f*****g bad!! Seriously, I was with a smaller broadband provider and had less than half the issues with them than I did with EE. Slow, unreliable, drops out for no reason. Never again.

  • Ragtam Matthew Gardner (@Ragtam) reported

    @dyerAndie @Greg0wen @EE As an override of a statutory right, this by law should have been pointed out to you and certainly shouldn’t be hidden in small print. If they don’t back down go trading standards

  • ShivBecks Shiv becker (@ShivBecks) reported

    @EE are there service problems in Oxford? I have no phone / text service

  • chhabra_sanchit Sanchit Chhabra (@chhabra_sanchit) reported

    @EE I’m travelling right now and cannot access my voicemail. There is no way I can contact EE support. The service and support is hilarious! Don’t know how the PIN has been setup and there is no way to change it on the app.

  • HatersKeepUp HatersKeepUp (@HatersKeepUp) reported

    @EE worst experience ever today. My line gets disconnected because of a member of staffs lack of attention and bother. Because of this, I had to lose a days work. Who pays this ?

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @EE Could you facilitate my deadlock letter via email due to the ongoing #royalmail strikes? The length of time this is taking to resolve is beyond ridiculous and is causing me issues with my wellbeing.

  • nickrf1966 Nickrf1966 (@nickrf1966) reported

    @EE in store today, staff member talking to elderly customer.."..and you need to give me personally a review after purchase...but anything below a 9 or 10 is considered I did a bad job, so I hope you dont think that?". Is that how EE gets good reviews; passive aggressive ? #EE

  • Ragtam Matthew Gardner (@Ragtam) reported

    @zeitgeistlondon @dyerAndie @EE The fact that you’re forgetting here this transaction includes a 2 year agreement which constitutes a financing arrangement, which by law comes with a right to cancel that arrangement within 14 days.