EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Gatwick, England
The most recent EE outage reports came from the following cities: Redhill, Epsom, Purley, Crawley, Haywards Heath, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Phone | 9 days ago |
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Internet | 9 days ago |
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Internet | 10 days ago |
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Phone | 10 days ago |
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Wi-fi | 17 days ago |
Community Discussion
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Matty (@Matty_a93) reported from Crawley, England@EE is your network down right now? My phone has stopped receiving texts/data
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brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England@_snrbnsn @EE I have signal
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Kevin84 (@turvey84) reported from Crawley, EnglandWhat a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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cal 👑 (@FrenzyWalker) reported from Horsham, England@EE my broadband is down when it was only installed 2 days ago!?
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Andrew Dacre (@AndrewDacre) reported from Crawley, EnglandHi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Mike T (@MikeT72336576) reported from Horley, England@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Jon Turner (@jon_turner276) reported from Whyteleafe, England@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, EnglandTechie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Tim F (@TimboBagginses) reported from East Grinstead, England@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Hazel 🥸 (@BurnzyH) reported from Redhill, EnglandAnyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Karen Alford (@KarenA_69) reported from Whyteleafe, England@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Chris (@Stallios76) reported from Crawley, England@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Christine Taylor (@acroliths) reported from East Grinstead, England@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Grayer (@Grayer47918607) reported@EE awful customer services clearly only interested in one thing and that's taking your money, emailed ee, sent messages and they cannot be bothered to answer
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James Smith (@smudga_3108) reportedMore **** connection from @EE the worlds wankest network! £95 per month and I cant make a phone call! Ridiculous! And dont fob me off with this “please dm me details” bullshit neither.
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Chris Hart (@Reggie_jst96) reported@EE how the hell use call yourself the best network I don’t know cause without fail every time I run out of data an need to transfer it over from my dads account to mine the apps always down an so is the site for maintenance ffs every time tho
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Amethyst Beeblebear 🐻🐈⬛🐈🐕📚🧸🚀🪐👽🇪🇺😷 (@amethystbeeble) reported@EE, how have you been the nation’s favourite network for 9 years? There’s been poor coverage in my area for coming up to 48 hours now! Get it sorted!
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David Lowe (@DavidLo45174680) reported@EE New Customer, new phone number, and EE dont answer, recognise my number, seems I need an activation code, guess what, the EE website, says my number belongs to someone else, wow, 1st Day and zero service, exactly 40 minutes waiting now, I made an error, big time, awful
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Graham Swift (@graham_swift) reported@gornall_lauren @EE Yup shocking customer service. No response either, crooks!
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Emma (@crazywithtwins) reported@EE looking at your upgrade deals... It looks like I can save myself £5 a month if I cancel my contract and take out a new one, as opposed to upgrading. Why don't you offer loyal existing customers the better deals?
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Slippery Biscuit (@_AllTheSocials_) reportedDecided to give @ee another chance and bought a PAYG Sim so I could evaluate data. Paid for a top up and got 15MB! Tried to contact support who are supposed to reply within 60 mins. 2 hours later and nothing. Glad I didn’t get a contract. Nothing but roadblocks with this company
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Caroline (@abena_newman) reported@EE fix your gifting data service it’s been a week and I am unable to gift data on the app or the website!!!
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PuffyBooks 🖤 (@PuffyBooks) reported@Vhero @EE I spoke to a person at ee yesterday morning, they told me I will get 5gb on top of the standard min of 1gb because of being a broadband customer... My account got updated today. Still says 1gb in my ee account. I really am not trusting it right now.