EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Epsom, Purley, Crawley, Haywards Heath, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking, Redhill, Coulsdon, Leatherhead and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Phone | |
| Purley |
Internet | |
| Purley |
Internet | |
| Crawley |
Phone | |
| Haywards Heath |
Wi-fi | |
| Caterham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Pumpkin Spiced Dan 🎃👻🧹💀
(@dans689) reported
from
Haywards Heath, England
@_snrbnsn @EE I have signal
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Epsom, England
Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Ashtead, England
@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Clark
(@themuddytracks) reported
i am willing to bet a year’s subscription with @ee that the price hike they justified as “costs are rising significantly because of high inflation” will not result in any equivalent price reduction when inflation goes down
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Scottish-Wildcat-2762
(@Highland_Cat) reported
@EE been on phone for hour and 40 mins spoke 2 3 different people signal keeps dropping this has been since November 1 said mast 2 mast 3 nothing wrong with mast WFI calling put off it was not on then got cut off
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Fred George
(@fredgeorge78) reported
@EE I know, I've been with EE for years but never has it gone up so much. £4.71 increase on a £30 per month contract is ridiculous #ripoff
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only me
(@kevharv52) reported
Hey @EE how on gods earth do you justify a £12 increase on my bill oh and I have 3 lines, are yo7 not supposed to help people? No way is it costing that much to run service for everyone
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Jode ✨
(@jodiekate_96) reported
@_joedodd @EE I know & nothing can be done 🥴. So ****
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⚒ Jamie Bennett ⚒
(@jamiebennett92) reported
@EE Given that I took my new contract in December when inflation was already at 10%, how do you justify over a 14% price rise less than 3 months later? Inflation hasn’t risen since, if anything it’s gone down. (Without the insulting pre-scripted answers your sending customers…)
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Simon (M7WWX)
(@WessexWeather) reported
I only joined @EE in November, and they’re increasing their prices by 14.4% from April, which is absolutely disgusting! Rip off Britain at its worst. Needless to stay I won’t be staying long.
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🦇 𝕭𝖆𝖇𝖞 𝕷𝖊𝕾𝖙𝖆𝖙 🦇
(@BabyLeStat) reported
This is absolute BULLSHIT. There is no reason line rental should rise when their costs will remain the same. This is sheer profiteering. My contract is almost up and I won't be renewing it. After almost 2 decades, I'm leaving @EE . **** yall.
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M
(@vilemedialies) reported
@EE your home@bran and Costa was ridiculous to start. It went up by 16% last year and now it’s going up by 14%. That’s not right, fair or in line with the market so get stuffed. The performance is applying with a 100mbps line only being able to support 1 streaming device.
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Wendy Ogden
(@WendyOg28703928) reported
Sorry to name and shame @EE. I sent a direct Twitter message on Tue as your online complaints form has an error: a 150 word complaint that apparently "exceeds 500 words". Except it doesn't. I am therefore unable to complain. Short initial response on Tues then nothing...