EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Banstead, Balcombe, Purley, East Grinstead, Dorking, Epsom, Haywards Heath, Redhill, Coulsdon, Leatherhead, Crawley, Ashtead, Horsham, Edenbridge and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 Banstead |
Internet | |
| Balcombe |
Internet | |
| Balcombe |
Wi-fi | |
| Purley |
Internet | |
| East Grinstead |
Internet | |
| Dorking |
Community Discussion
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Pumpkin Spiced Dan 🎃👻🧹💀
(@dans689) reported
from
Haywards Heath, England
@_snrbnsn @EE I have signal
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Ashtead, England
@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Epsom, England
Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah✨
(@Sazzyness) reported
@EE Called Friday & yesterday for an hour & a half in total only for the same issue to still arise. Can't fault your guides though who have been helpful if unsuccessful. Will call again later & hopefully it'll be 3rd time lucky 🤞
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Luke Turner
(@Luketurner555) reported
@EE @SerenAwst Why is your network so **** lately? Signal is pathetic
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Joanna Kathleen
(@joannakloane) reported
After over 25 years as a @ThreeUK customer I’ve decided to move to @EE. Immediate difference is improved coverage and helpfulness of EE guides. Three, your company sucks, your service is appalling and your staff are a disgrace. #CustomerExperience
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Andy Whyte
(@AndyWhyte_) reported
@EE still no update. the order number i've been given (by having to call up) doesn't show any order online and your online chat says it's closed while literally quoting hours that would mean it is open. how do i complain? this is beyond bad.
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Mañana Mañana! 👩🏼🚀🪩🧑🏼🚀🪩👨🏼🚀 🌠
(@Welsh_Lion) reported
@EE - hi - Can’t top up my phone - all saved cards being declined - try adding new Mastercard Debit card and it says it doesn’t accept this type of card - try adding a MASTERCARD instead?!? I’ve spent an hour trying now. What’s the problem? I’ve spent over an hour trying now.
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Anne Tighe
(@anatig1) reported
@EE I am so disappointed with the service from EE. I have been told it’s my phone, the construction of the house, which incidentally has remained static for the last 10 years. You really need to solve this problem without any condescension! The signal is not constant.
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The UK Gnome
(@UKgnome) reported
@EE I don’t have enough signal to make a call. I get pockets of signal to send tweets.
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Kev Mather
(@cxkev) reported
@EE I've already tried, absolutely useless, rang to cancel, cancellatons said they'd pass me to billing to remove the charge. When eventually got through to them they refused to remove the charge and refused to cancel my account.
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Anne Tighe
(@anatig1) reported
@SerenAwst @EE @bt_uk It’s an appalling service, I am so disappointed with EE
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Pastor Renato, internado no hospício do Tw-i-tter
(@renatoyamane) reported
@EE I'm in the queue to talk to someone... The waiting time is over 20 minutes. Is there any other option to contact you? There is nothing that can help on the previous link that you informed.