EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Epsom, Purley, Crawley, Haywards Heath, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking, Redhill, Coulsdon and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Phone | |
| Purley |
Internet | |
| Purley |
Internet | |
| Crawley |
Phone | |
| Haywards Heath |
Wi-fi | |
| Caterham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Pumpkin Spiced Dan 🎃👻🧹💀
(@dans689) reported
from
Haywards Heath, England
@_snrbnsn @EE I have signal
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Ashtead, England
@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Epsom, England
Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Captured by Hannah
(@CapturedHannah) reported
@EE no signal across anglesey.... whats going on
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Martin Pratley
(@mpratley) reported
@EE Shocking service from you guys today. Mother bought sim online with a BT customer discount and gift code and you called today saying you won’t honour it. Why let the online site accept the codes if your not going to honour them
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Chie
(@Chie_25) reported
@EE Okay I’ve just checked @WhatsApp Help Center info and it states it’s “doesn’t use your mobile plan minutes”. Please can you advise if this is correct for EE customers? #WhatsApp #EE
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James Moss ㄒㄖҜㄚㄖ 爪乇ㄥㄖ几 匚ㄥㄩ乃
(@IamMrChops) reported
@MeanTeam @EE Be interesting to see what @ThreeUK want when mine's up for renewal. Haven't had any issues with them tbf. Stayed because free data abroad, but that's going in May iirc.
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Anshul Katta
(@anshulkatta) reported
@EE I am in Rutherglen, Glasgow area and broadband is down... I am seeing Orange flashing light in Broadband... Please check.
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Destructo-Jay
(@blueStripeLeadr) reported
Ok @ee now I’m seriously vexed! Not only can your chat helpers make any progress but if can’t even call customer services because you’ve illegitimately suspended my account. There will be a reckoning!
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outdoorshuman
(@outdoorshuman) reported
@Chie_25 @EE @WhatsApp Happens regularly. If poor connection or as stated there is an issue with WhatsApp it will use your network to make the calls. WhatsApp don’t really make this clear. All UK networks offer spend caps of some form to avoid such charges.
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Daniel Annoh
(@Daniel_Annoh22) reported
@nikdoof_ @EE I’m having the exact same issue from Canada
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Thérèse O'Hagan-Smyth
(@tejsmyth) reported
@jonjsale @EE @mikejobson Hi, sorry to hop on here but did they reinstate your access to data? I'm having the same issue in NYC
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Destructo-Jay
(@blueStripeLeadr) reported
As we approach the 4 hour mark with the illegitimate problem created by @ee we are still no closer to resolving matters.