EE Outage Report in Gatwick, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: East Grinstead, Dorking, Epsom, Haywards Heath, Purley, Redhill, Coulsdon, Leatherhead, Crawley, Ashtead, Balcombe, Horsham, Edenbridge and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 East Grinstead |
Internet | |
| Dorking |
||
| Haywards Heath |
Phone | |
| Purley |
Phone | |
| Redhill |
Phone | |
| Coulsdon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Allen
(@dean_allenavfc) reported
@EE I’m getting sick of this now month after month after month having only 3G service! Calls cutting out. Slow internet, next to no streaming just buffering!! And yet when I called yesterday there is no fault in the area?!? Best network… seriously doubting it!
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Lynn Macfarlane
(@LynnMac28) reported
@EE So just to clarify, as a payroll monthly customer I can stream the match on my phone with no impact on my data allowance and will not be charged anything additional for use better 6pm and midnight tmrw?
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Luke
(@Luke95288478) reported
@nickbriggs72 @EE Probably an increase in your monthly bill knowing EE or an even weaker signal strength
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Andy
(@TheShep83) reported
@EE Thank you for taking onboard my criticism. The person I spoke to yesterday didn’t seem to interested in speaking to me after I suggested the initial text was misleading. I’ve been a customer for a very long time and expected better. I’ll be in the market for a watch as well this
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H3w3y 🍒⚪️🍒⚪️🏉🇬🇧🏴🇮🇱🇺🇸
(@hewey1986) reported
@EE Why not make your new contracts competitive, your deals this time are terrible compared to other networks
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nick briggs🤔
(@nickbriggs72) reported
@StAustellAdam @EE That’s me told i will meekly go and hang my head in shame and recite Must not upset Adam because he his so cutting and a laugh a minute Enjoy your Saturday
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Peter Bartlett
(@P_Alexander40) reported
@jaysupershag @EE Me too. Found a decent @EE deal through MSE, which EE sponsor, but it is only available to new customers. The best offer to a long time customer like me for exactly the same deal was £224 more expensive. Joke.
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Shedzy The Magnificent
(@Conners1234) reported
@EE How about just fixing the "major technical issue" that's STILL going on in my area!
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Jamie
(@jmouldingBRAND) reported
@Conners1234 @EE They had a major technical issue in my area last week. Now everyone has 5G on EE in my area. Might be a good thing.
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𝒮𝒶𝓂𝒶𝓇𝒶🍀
(@Samara_Murphy_) reported
How **** is @EE service though, can’t load anything when am on my data😠