EE Outage Report in Gatwick, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Leatherhead, Crawley, Redhill, Ashtead, Balcombe, Horsham, Purley, Coulsdon, Edenbridge, Warlingham, Dorking, Epsom, Reigate, Cobham and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Leatherhead |
Internet | |
| Crawley |
Internet | |
| Redhill |
Internet | |
| Crawley |
Internet | |
| Crawley |
Total Blackout | |
| Balcombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
-
Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
-
Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
-
Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
-
Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
-
SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
-
Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
-
Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
-
paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
-
cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
-
Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
-
Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
-
Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
-
Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
-
Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
-
Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
-
Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
-
Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
-
brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
-
Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
-
Nizzy
(@nizzyt1) reported
@radio_barry @EE @ThreeUK I made the switch a long time ago - was out in france - no txts no calls no sat nav !! When I got home I asked why I couldn’t use my allowance and pay for the extra - as I’ve not bought a bundle for abroad !! Never had that when they were orange!!! Hung up and swapped to 3
-
Jono
(@JP_CAFC) reported
@EE claims to have the best coverage but the last 2 places in London I've lived has the worst signal. Time to move on I think. @VodafoneUK got any deals?
-
Happy chappy
(@Deanrog81999721) reported
@EE can someone ring me about my upgrade that I'm trying to set up. Have spoken to 3 different people and still nothing sorted. Very bad customer service. One said they would ring me back. I'm still waiting 5 hours later.
-
Ⓜ️oss
(@Ryan_Moss14) reported
@EE What’s happened with your signal service recently, it’s worse than friggin Vodafone atm and that’s saying something! I don’t get signal anywhere, or it’s only 1 bar, even at my house! It used to be everywhere but it’s a shambles atm. Contract renewal in sept 🤔
-
Rossi
(@VRHutch46) reported
@EE Evening guys, Any chance of some help please?
-
Janine
(@J90327) reported
@EE Yes. Sorry, Jo. I got buried in work. It did eventually get faster but it was ridiculously slow for an hour or so
-
Mr Jimah
(@mr_jimah) reported
@EE almost a week and the issue with my BT sports hasn’t been sorted???
-
Benjamin Blyth
(@bjblyth) reported
Hi @ee - your 4G has stopped in LE2 2FS - can you pull some strings to get it working again? Have spoken to your tech support, they’re completely unaware of any issues. Thanks!
-
Tina Walsh
(@tmw1000) reported
@EE @abbie_smithhh I've had constant signal problems since I signed up in October, can't even make a phone call. They won't fix it but will reply with endless 'we know how important it is to stay connected' blah and ask you to dm them. Check their timeline. I'm leaving.