EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Banstead, Balcombe, Purley, East Grinstead, Dorking, Epsom, Haywards Heath, Redhill, Coulsdon, Leatherhead, Crawley, Ashtead, Horsham, Edenbridge and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 Banstead |
Internet | |
| Balcombe |
Internet | |
| Balcombe |
Wi-fi | |
| Purley |
Internet | |
| East Grinstead |
Internet | |
| Dorking |
Community Discussion
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Bevan
(@NatalieBevan8) reported
@EE Day 3 no signal during the day... Not helpful when working from home!!!
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jadee
(@jadeeosaurr) reported
hi @EE, my phone service has been very weak for the past three weeks. are you able to tell me why this is and what is being done to fix it (happy to provide location in a DM) as I’m unable to make and receive calls at the moment in my own home. thankyou in advance! Jade
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Alex
(@m0useClicker) reported
@orange @EE they can not help me and forwarded me to Orange Polska and they are not much help either
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Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys, network still down since last night, any news on the repair?
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AJ 🇩🇲🇯🇲
(@Qbites369) reported
@matthall1973 @EE What they’re not saying is that they have an network outage problem as confirmed by EE in Darlington!
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Matt Hall
(@matthall1973) reported
@EE Yes please. I can’t login on my other device when over network. Wi-fi is fine but just not logging in at all. Logged out and now can’t get back in. Login details all fine and can do it on another device over a different network
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Virgilio (he/him) -
(@VirgilioJarrin) reported
Can I give a MASSSIVE Thank you to the team from @EE customer service in Newcastle? I called twice for two different contract renewals and I ended up saving almost 15 monthly for much more benefits.
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Matt Hall
(@matthall1973) reported
Cant login on my other device. Any ideas? @YorksAdiFan @adiFamily_ @ee anyone?
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Lara F.
(@Lf25793600) reported
@EE @LiamPayne As usual crap @EE connection... so I paid my bills but I have to use my phone data - the best part is they don’t allow me to cancel the contract without paying a penalty when they haven’t fix the issue that I first reported in 2020! #joke #neveragain #useless
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.