EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Redhill, Epsom, Purley, Crawley, Haywards Heath, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Epsom |
Phone | |
| Purley |
Internet | |
| Purley |
Internet | |
| Crawley |
Phone | |
| Haywards Heath |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Epsom, England
Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Pumpkin Spiced Dan 🎃👻🧹💀
(@dans689) reported
from
Haywards Heath, England
@_snrbnsn @EE I have signal
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Ashtead, England
@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark_TheRed
(@Mark_TheRed) reported
Hi @EE I called your customer services as advised and you charged me £35 and didn’t sort my issues !! Many thanks EE……… for robbing and not supporting me
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Emma Johnson
(@Emmylouiseee) reported
@EEHelpdesk @EE help my Wi-Fi hasn’t been working for the past 2 days
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Julia
(@GetMooreJulia) reported
@EE i need help with my account but you "start conversation" button isnt popping up. Also please dont suggest i call you, as that is impossible for me at the moment
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Mark_TheRed
(@Mark_TheRed) reported
@EE You haven’t helped me either ! Awful @EE
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Kirsty black
(@Jackson_dixon_d) reported
@Mark_TheRed @EE I mean they have bad reviews and also good ones …. So yeah. Just so u know when the social team read this they don’t actually want to help u. Ur attitude makes them immediately less likely to want to even deal with you. Do with that what u will
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Jamie Arrowsmith
(@ArrowsmithJammy) reported
@EE I rang the store and they can't even update me. I rang ee themselves and they said check with store. No one can give me an update which is unsettling. I have paid money in store and have no clue how long I am to wait when I was told just 1 working day originally. Please help
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Hannah
(@Hannah11038764) reported
@EE no broadband for anyone in Horningsea (CB25) since Monday and BT Openreach say it's up to our providers (you) to ask them to fix it. What is going on? I rang you & got no help. It's affecting everyone and you are aware of it so why isn't it being fixed? I WFH and can't work!
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Amy Louise Grant
(@amy_amos2704) reported
@EE my 4/5G is constantly very slow loading anything! Are there any issues.. seems to be happening since early this week.
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alex 🇫🇷🇨🇦🇪🇺🇬🇧🏴
(@Alexdaytonaldon) reported
@EE The guy on the phone did not really feel sorry. It’s being a long customer and have the same deal than a new one. It’s bit light as customers service. No effort at all
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Spunky Mac spunx
(@Jackson_dixon_d) reported
@AshBigga @EE Ash don’t tell anyone but I head the entire EE office are shitting themselves today. You saying “expect a formal complaint” has sent shockwaves across the company.