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EE Outage Report in Gatwick, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Gatwick, England

The most recent EE outage reports came from the following cities: Redhill, Epsom, Purley, Crawley, Haywards Heath, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking, and Coulsdon.

CityProblem TypeReport Time
Redhill Internet 3 days ago
Epsom Phone 8 days ago
Purley Internet 8 days ago
Purley Internet 9 days ago
Crawley Phone 9 days ago
Haywards Heath Wi-fi 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Stallios76
    Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • turvey84
    Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • ScopesSiannah
    Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • FrenzyWalker
    cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • BurnzyH
    Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • brighton_2019
    brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • Random6287
    Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • jon_turner276
    Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • Bertieburtensh1
    Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • AndrewDacre
    Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • 115thDream_
    Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • KR_SurreyMirror
    SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • SuttonCarers
    Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • TimboBagginses
    Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • MikeT72336576
    Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pwel11
    Paul Welham (@pwel11) reported

    Hey @EE when we're on interminable hold to get some customer service, it's really annoying getting told by some recording every 30 seconds how busy you are. Just once will do.

  • M1X3Dniall
    Niall McDonagh (@M1X3Dniall) reported

    @EE You are selling a service , why does Joe bloggs get the exact same service for £17 a month cheaper ? I have been with EE a long time if it was a couple of pounds wouldn't really mind , but 17 quid is a joke yous are milking loyal customers who are trapped #UK'snumber1swindlers

  • TMGould2
    Tom Gould (@TMGould2) reported

    @EE I’m really confused where EE’s broadband fits in, I’m in the process of being on-boarded on 900mb full fibre after leaving BT, I’ve been into a few EE retail shops, some are pushing EE fibre, and some are pushing BT, BTCS are trash talking the EE router as inferior. Help!

  • freedfromthest1
    freedfromthestyyeah (@freedfromthest1) reported

    @soyoprincess @EE Oh, hang on - I think you have to top up £10 a month to get the data and rollover so I suppose it's a sort of quasi-contract.

  • MartynJohnston
    The Real MartynJohnston 🦡 (@MartynJohnston) reported

    @EE The service (both technical and support) from EE is excellent.

  • GoonerMU
    . (@GoonerMU) reported

    @MartynJohnston @EE It's crazy how people get ripped off by mobile contracts. If you can't buy without a contract, you should revaluate your spending. For a mid range, you end up spending 24*31+50=£794. You can buy for £239 if you return any crappy/broken phone from Samsung. Leaves you with a 4gb

  • J0K3R_GaNg
    WhySoSerious!? (@J0K3R_GaNg) reported

    @EE hey folks, my ee app has notified me I am able to book in for my annual MOT and service, having never booked one can I ask if these include screen issues?

  • ashforth_emma
    Emm Ashforth (@ashforth_emma) reported

    @EE Would sign up to EE if the signal from you was stronger.

  • ashforth_emma
    Emm Ashforth (@ashforth_emma) reported

    @EE Thank you for your reply, but I only get one bar for my phone signal where I live rather than the 3 bars I get currently with 02.

  • lisnagowan
    soprano20 (@lisnagowan) reported

    @ee why is the coverage in Tyrone area so poor. Last 15 years seems worse. Had enough, will try another network