EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Crawley, Horsham, Dorking, Balcombe, Epsom, Reigate, Cobham, Caterham, Billingshurst, Redhill, Coulsdon, Haywards Heath and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Wi-fi | |
| Horsham |
Phone | |
| Dorking |
Phone | |
| Crawley |
Phone | |
| Balcombe |
||
| Horsham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Pumpkin Spiced Dan 🎃👻🧹💀
(@dans689) reported
from
Haywards Heath, England
@_snrbnsn @EE I have signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Frances
(@MrsWardenHill) reported
@EE Don’t you just love it when you have to go outside to send a message, because you have absolutely no signal. Can’t make calls even though I’m supposed to have free callls. Total pile of 💩
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Adrian Hancock
(@ach59) reported
How can @EE make sorting out a voicemail PIN so difficult to the point of making a customer of many years start looking for an alternative supplier - out of necessity not choice - all I need to do is access my voicemail messages. Do u monitor Twitter? #EE #poorsupport
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James 🇬🇧
(@ItsJamesPowers) reported
So to Sum it up @EE wants £1000+ To buy myself out of a contract where I have 2 products that I can't use because @SamsungUK doesn't appear to have a clue what the issue is with the phone. a neurodivergent isolated from my friends. @MarcAllera :(
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Shannon
(@behemememe) reported
@EE can't log into app to track my order.. new broadband has gone live today but router still hasn't arrived. I'm now left with no broadband while working from home and royal mail tracking hasn't updated. Any chance of some help with this?
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Miss Toppin
(@Miss_Toppin) reported
Morning @EE my internet is not functioning again. This is the third week in a row. Are your engineers fixing that 4G mast with masking tape? What is the problem? Why does the service keep going down? How can I work with no viable internet connection? Solve this issue, please🙏
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A.Brown
(@_DundeePerfect_) reported
Lady was in the Local Shop Last Night and attempted to top up her @EE Electricity Card and a Problem meant She did not get Her Electric. With no alterative but to give Her a Cash Refund all Three of us were curious why it took Payment if no Credit Put on card.
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Adeel Khokhar
(@khokhar_adii) reported
@EE Where is GDRP?? My personal details and data has been disclosed by @EE I need help to file a complaint !!
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Dano
(@danob555) reported
@RidgTweet @EE @VodafoneUK wrong stay away from Vodafone ££££ and **** covered Giffgaff cheap and runs on O2 signal Vodafone is shite stay clear
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𝕜𝕖𝕝𝕝𝕖𝕪
(@lawdhaveMRSA) reported
@EE it’s me, hi, I’m the problem, it’s me 👋🏼 my iPhone is telling me my phone number is still the SIM card number as seen in the screenshot. Can I check to make sure it’s been switched to my old one I carried over please? Unsure that I’ve received any calls other than WhatsApp
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sarah cooke
(@Sahbear0112) reported
@EE I have been trying to file an insurance claim since 4.30 but it keeps saying server down on the app,I really need to get a replacement tomorrow