EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Crawley, Purley, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking, Epsom, Haywards Heath, Redhill, Coulsdon, Leatherhead and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Purley |
Internet | |
| Purley |
Phone | |
| Horsham |
||
| Crawley |
Internet | |
| Horley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Deery 📱
(@_W33_Shane) reported
Hey @EE can I ask what’s the best number to call your customer service team when calling from another network as I have just joined EE in the last few weeks & have limited signal at my home address & yes I currently have an contract with @VodafoneUK as well 👍
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L₳zeedan40🎈
(@lazeedan40) reported
@MrTelecoms @EE 24 month contract costs £18 a month for 25gb data and unlimited calls & text. Affordable and signals not too bad in the areas I mostly travel. I would swap to WorldMobile for the personal data protection and simswap insurance. I would definitely stake to phone plan also.
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DEBS WILD
(@debswild) reported
@EE I'm trying to connect via a HotSpot and the connection keeps dropping. I tried a different way via the website and it says my details do not exist. I assure you I do. Are there any known issues in N8?
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WE POST THINGS
(@NguSlip) reported
I don’t know why @EE hires all the rude staff just now I collected my phone from EE STRATFORD LONDON Employees were rude and they made a mistake & they are like it’s done now what’s wrong with that things and charging extra this is worst customer service @westfieldlondon
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Fiona Rees
(@thatsmefee22) reported
@EE - Has anyone else experienced their terrible customer service recently, I’m shocked at how bad it is.
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Jess
(@fragmen7ed) reported
@EE Why is your website so crap just get an error when I try load billing or my profile page 99% of the time (don’t recommend I try the app that sucks too)
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Saskia Baynton-Power
(@SaskiaBPower) reported
@EE Turned it on and off and even off WiFi it's not working today, so I don't think the problems fixed. It seems to be intermittent. I'll ring up when I get chance but I didn't have this problem before your issues started on Thursday
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Helena jervis
(@Helenajervis1) reported
@EE Hi my mum is having trouble with her phone she can't get into her phone as need a password which she don't have or never had a password on her phone. She can't phone or message out but can receive, she went to the neath store which weren't helpful only said to keep trying passwor
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DomVerrier
(@VerrierDom) reported
@EE there seems to be a problem with my recent bill, can you please contact me to so we can rectify this.
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Jon Chadwick
(@JonD_Chadwick) reported
@EE So another hour in the phone? I’ve rung 20 times about the same problem