EE

EE Outage Report in Gatwick, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gatwick, Surrey, England 02/15/2026 09:45

February 15: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gatwick, Surrey, England

The most recent EE outage reports came from the following cities: Balcombe, Purley, East Grinstead, Dorking, Epsom, Haywards Heath, Redhill, Coulsdon, Leatherhead, Crawley, Ashtead, Horsham, Edenbridge and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBalcombe Internet
United KingdomBalcombe Wi-fi
United KingdomPurley Internet
United KingdomEast Grinstead Internet
United KingdomDorking E-mail
United KingdomHaywards Heath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • Random6287 Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenAirs Stephen Airs (@StephenAirs) reported

    @WGimenes @EE Yep, shocking. Must have been with @EE for 15 years as a mobile customer. The same 14.4% uplift on my mobile plan, mid-contract, means I'll be looking elsewhere ready for when my contract expires....

  • ANME_Rick Rick Cowell (@ANME_Rick) reported

    @ICTEvangelist Not looked at the other replies... First and foremost, you should check which works best at your home/work/places you go a lot etc. - you'll resent it if it's poor... @EE still has the fastest Internet, I've looked at & compared it with others quite a few times over the years...

  • danpye1990 Daniel Pye (@danpye1990) reported

    @EE Spoke to customer just got told nothing can be done so that’s that. Great customer service. I will have to look end my 20 year’s service with you as now pay £103 for an iPhone 13 Pro which is a lot less other network. #dontjoinEE

  • hamidsher95 Marvin Garret (@hamidsher95) reported

    @nurseymac82 @EE What's the link to the article about ME;V Bot that( can help me get .rich?}_`

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @EE @bignes1080 Falling very sharply come the the end of this year. So when your costs go up supposedly, you increase! But when CPI comes down which it will, your costs go down and your 14.4% doesn’t change. Your charges down decrease when CPI comes down, even though by definition and you

  • JilishaMW angelabassettdidthething💃🏾 (@JilishaMW) reported

    I can't wait to leave @EE they are a special type crooks, so expensive for all the services to be taken away without customer knowledge and the actual service is trash. I'll send letters via pigeon before going back once I leave

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @EE @bignes1080 Admitting your costs will. It’s a complete and utter rip off and no one beliefs your garbage about increased infrastructure costs etc etc. anyone who believes that needs help. Account will be closed come July. Been with you 15 years and that decision has cost you 1000s of £ from

  • StevenWharrier Steven Wharrier (@StevenWharrier) reported

    @DMawston @EE Yes, that’s exactly what the email said mate. If they were giving their staff in the call centres a bumper 14% pay rise I’d have less complaint, but they’ll rob their customers blind whilst telling workers not to ask for ‘unrealistic’ pay rises. Just a total con.

  • MarcTierneyNews Cllr 𝗠𝗮𝗿𝗰 𝗧𝗶𝗲𝗿𝗻𝗲𝘆 (@MarcTierneyNews) reported

    @davenash77 @EE @MikeHughes_ The answer is… no. Unless we have significant deflation, nothing is going down.

  • TheRealGrumpDad TheRealGrumpyDad (@TheRealGrumpDad) reported

    @MrWGatley @docrussjackson Switched to Tesco mobile who hold the same price for 3 years as standard. Just got wife's mobile left which runs out soon then I'll be putting @EE firmly in the bin & never returning.