EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Horsham, Dorking, Crawley, Balcombe, Epsom, Reigate, Cobham, Caterham, Billingshurst, Redhill, Coulsdon, Haywards Heath and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Phone | |
| Dorking |
Phone | |
| Crawley |
Phone | |
| Balcombe |
||
| Horsham |
Phone | |
| Epsom |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
EE Issues Reports
Latest outage, problems and issue reports in social media:
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dovahkiin
(@nonbinary_beee) reported
@frankers82 @EE I mean their prices are good, I have an iPhone 11 and a plan that has unlimited everything for £67 a month and I’ve not had a problem with them since joining
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Noirlo
(@6789anony) reported
@JP_CAFC @EE @VodafoneUK Wouldn't recommend Vodafone. No internet for over 24 hours, no idea when it will be fixed. Pay for broadband speeds of 63mbps getting only 13 max, that's in London. The service is abysmal.
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Áñdrēś
(@TunaMeltPanini) reported
@EE wtf I don’t get to use my Apple Music until the end of of the month?
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rob wiltshire
(@bigrobwiltshire) reported
@EE On going network issues for me and other people in my area. Been with EE for years with no problems but the last couple of weeks it’s been really unreliable, a whole day with zero coverage last week
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Giuliana 🇪🇺🏴🇮🇹
(@GillDurham) reported
@EE Just spoken with Lisa at Greenock & she was a star! don't ever move from Greenock, those guys are by far the best customer service. other businesses could do with sending their customer service there for training. its the main reason I stay with EE. give that lassie a payrise
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Paul
(@PSmiffy76) reported
@EE Not round me No indoor ee signal and patchy outside.
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Matt Hatton
(@MattyHatton) reported
@BereniceMann @bt_uk @EE Oh it gets worse. I'm on the phone now with them and apparently the job went into the wrong queue (or something) and it's going to be at least another week. Trying to run a data-hungry business over mobile for another week. Garbage.
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Chloe Hilton
(@Chloe_Hilton) reported
@EE when are you going to improve signal in Norfolk? Absolutely horrendous! We barely get phone signal half the time, let alone ever getting 4G or 5G in most places!
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tracyhindle
(@tracy3hindle) reported
@EE 4/5 days of terrible and sometimes no signal at all- very poor and extremely frustrating especially as today you send me text telling your reducing my speed to 2 mbps
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Dorian
(@Dorian68811163) reported
@santanderuk I recently called you as I bank with yourselves, I rang on 03 no but you changed it internally to 09 number which meant I got charged by ee that's shocking to treat loyal customers who bank with you (scam) @EE were good enough to refund some of call charges back