EE outages and service status in Gatwick, England

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatwick, England

The most recent EE outage reports came from the following cities: Caterham, Crawley, Horley, Epsom, Westerham, Horsham, Warlingham, Purley, and Redhill.

City	Problem Type	Report Time
Caterham	Internet	2 days ago
Crawley	Internet	7 days ago
Crawley	Wi-fi	7 days ago
Horley	Internet	8 days ago
Crawley	Internet	14 days ago
Epsom	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 4 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

• 
  Jonathan (@Random6287) reported 4 minutes ago from Haywards Heath, England

  @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

• 
  Christine Taylor (@acroliths) reported 10 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Matty (@Matty_a93) reported 10 minutes ago from Crawley, England

  @EE is your network down right now? My phone has stopped receiving texts/data

• 
  Sutton Carers Centre (@SuttonCarers) reported 13 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  brighton (@brighton_2019) reported 16 minutes ago from Crawley, England

  @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 19 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

• 
  paula long (@slex_542865) reported 20 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Hazel 🥸 (@BurnzyH) reported 21 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  Jon Turner (@jon_turner276) reported 24 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Chris (@Stallios76) reported 31 minutes ago from Crawley, England

  @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

• 
  Mike T (@MikeT72336576) reported 31 minutes ago from Horley, England

  @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

• 
  Mark Newman (@Mark_BeerArt) reported 34 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Matt (he/him) (@happy_matty86) reported 38 minutes ago from Haywards Heath, England

  Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

• 
  Bertieburtenshaw (@Bertieburtensh1) reported 44 minutes ago from Crawley, England

  @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

• 
  Andrew Dacre (@AndrewDacre) reported 45 minutes ago from Crawley, England

  Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

• 
  Siânnah Scopes (@ScopesSiannah) reported 50 minutes ago from Crawley, England

  @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

• 
  Laura (@115thDream_) reported 51 minutes ago from East Grinstead, England

  @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

• 
  Sammy jo (@tink1806) reported 52 minutes ago from Felbridge, England

  @EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

• 
  kieransnatchu (@HyPeSTsNaTchY) reported 59 minutes ago from Crawley, England

  @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Parmenter (@AndyP1982) reported 4 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Dave Charles (@davecharles1) reported 6 minutes ago

  Never have I had so much trouble with my internet since I’ve joined @EE , can’t wait to ditch it

• 
  Fuse Energy (@fuseenergy) reported 8 minutes ago

  @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

• 
  Abdullah lodhi (@alodh15) reported 8 minutes ago

  @EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!

• 
  Chris Dee (@chrisdee2016) reported 10 minutes ago

  @EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable

• 
  Chris Dee (@chrisdee2016) reported 10 minutes ago

  @WeAreOpenreach @EE This permission was applied for along with our next door neighbours property they had the work finished today we have to wait another few weeks before anything can be done my partner contacted you and we and each party is blaming the other for the issue

• 
  Hannah Youds (@HannahYouds) reported 10 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  Clare Hepworth OBE (@Hepworthclare) reported 13 minutes ago

  I need to speak to customer services. It's a nightmare trying to speak to someone - is anyone there. Phone the local shop - nobody picks up. Had to buy a new phone - my previous phone - stll on contract non operational. This is not good. How can I get some service @EE

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 15 minutes ago

  @EE And exactly the same thing happens you’ve just given me a different number that does exactly the same thing” Hang up and use our text service” useless

• 
  Of Mice and Men (@Topstop1) reported 16 minutes ago

  @EE @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? WHAT SERVICE AM I PAYING FOR EXACTLY? 🤬