EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Horsham, Purley, Leatherhead, Coulsdon, Crawley, Edenbridge, Warlingham, Dorking, Balcombe, Epsom, Reigate, Cobham, Caterham, Billingshurst and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Phone | |
| Horsham |
Total Blackout | |
| Purley |
Internet | |
| Leatherhead |
Internet | |
| Coulsdon |
Internet | |
| Crawley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Barker
(@tappytoebehind) reported
@EE your app update has locked me out as I can’t link my device and can’t share my data with my kids. Crap update. Your tech didn’t call me back when they said they would. #CustomerService #appupdate
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sam
(@SP_2310) reported
@EE still having issues with mobile data despite there being no issues in my area. Unable to load almost anything unless I’m connected to WiFi
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Gary Hailes
(@GaryHailes) reported
So I have moved and have tried EE for internet. The promises most definitely do not match the service and to add insult to injury they want me to spend money for more equipment so they can supply what they said they would in the first place! Best provider, I think not. @EE
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wilderdanni2
(@wilderdanni2) reported
@EE Do EE only employee retards & delinquents to design your website? Trying to get into my account is a ******* nightmare. It takes a ******* eternity & 9 times out of 10 there is a fault in the system & it tells you to try again later. This is common practice but only with the EE website, not with anyone else's websites. Not only do you want email & password but you also insult me by making me tick a box confirming I'm not a robot who just flew in from planet Neptune. Then you make me play some stupid retarded game whereby I have to click on all the pretty pictures that have a bus or motorcycle in them. Not once but over & over again. If you're lucky enough to eventually satisfy this moronic nonsense you then make me go find my phone & get a code EE have sent to it. Then after I enter this stupid verification bullshit code EE tells me they can't log me in at the moment as there's a fault in the system & would I please try again later. YOU ARE *************** OUT OF YOUR CUSTOMERS, CUSTOMERS WHO ARE STUPID ENOUGH TO HAVE ANYTHING TO DO WITH A COMPANY WHOSE POLICY IS TO ONLY EMPLOY RETARDED SPASTICS & INTELLECTUAL CRIPPLES. PLUS A FEW MONGRELS IT SEEMS. Sort it out & sort yourselves out.
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Jo Swords
(@thedemonpigs) reported
@EE Day 3 with you and I can't sign in keeps flicking me back to sign in page once I have put in email and password! At this rate I will be moving elsewhere!
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Leanne
(@Leanne_cc91) reported
@EE never known a company like it, call to upgrade my phone 45 mins in to the call still no phone sorted just trying to push their broadband on me! I dont know how many times I've said no i just want a phone!!
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Giles Kirby 🇬🇧⚓
(@Gqak) reported
@EE My TV box has lost all channels, is there an issue with your TV service today? Rebooted ✅ Turned off and on again ✅
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Charles
(@Charleslaws) reported
@EE Please remove your service from my computer. I have no need of your service. As I have a good reliable connection from O2. Thank you.
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Gazza Noble
(@Gazza_Noble) reported
@EE down ????
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Gazza Noble
(@Gazza_Noble) reported
@EE Apparently you guys are down