EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: East Grinstead, Dorking, Epsom, Haywards Heath, Purley, Redhill, Coulsdon, Leatherhead, Crawley, Ashtead, Balcombe, Horsham, Edenbridge and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
EE Issues Reports
Latest outage, problems and issue reports in social media:
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St Vincent
(@pedro188867) reported
@EE @B0aty @jessyttv 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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St Vincent
(@pedro188867) reported
@EE @OPPOMobileUK 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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RB | DRONE | MEDIA
(@RDroneMedia) reported
@sportingintel @EE Im glad my contract is coming to an end this month because i am certainly not renewing my contract or getting a new phone through @EE disgusting corporate practice raising prices mid contract the service never noticeably improves and customers receive nothing for the extra cost.
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Richard Torble
(@richardtorble) reported
@EE @endsbowen I don’t get this comment at all. It’s like saying “I’m going to kick you in the ***** but it’s ok because I’m telling you before I do it” I’ve been a broadband and phone customer for years and will absolutely be moving elsewhere.
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Phil Saunders
(@philsaunders101) reported
@EE the price increase your applying to contracts is ridiculous. What’s the point of a ‘contract’ if it can be changed at any time. I look forward to my expiry date, I’ll be looking elsewhere for sure. Shame, been with you for years, so much for customer loyalty.
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Parle Patel
(@planetParle) reported
Totally apalled at @EE for their customer services for ordering a replacement sim. Ordered the sim a week ago, no clear idea of what's going on. Went to two stores, still really unhelpful. Why do I have 3 lines with you? And for so many years.
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Pesopesopeso
(@Pesopesopeso4) reported
@EE sign up to your broadband, literally days after cooling off period ends you increase the tariff. WTF?!
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Christal Mighty
(@elogudbyegirl) reported
I wish I'd never moved. Don't sign up with @EE. @martinlewis @DeanDunham is there anything that can be done, I have about 9 months left on my contract.
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🌱to_ be_found_ in_ the_ garden🌱
(@lincolngreen80) reported
@EE very disappointed to have been without a working network after my upgrade to iPhone 14 plus for nearly a week and facing another 5 day wait to see if my number is salvageable. Total nightmare and I was so looking forward to using my bee phone 😢
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Christal Mighty
(@elogudbyegirl) reported
@EE No, lets keep this conversation in the public domain so all my followers can see how you try to dodge around your responsibilities and pretend that you're reinvesting, when frankly you don't care about the customer at all. only about increasing the charges by 25%.