EE outages and service status in Gatwick, England

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatwick, England

The most recent EE outage reports came from the following cities: Crawley, Horley, Epsom, Westerham, Caterham, Horsham, Warlingham, Purley, and Redhill.

City	Problem Type	Report Time
Crawley	Internet	5 days ago
Crawley	Wi-fi	5 days ago
Horley	Internet	5 days ago
Crawley	Internet	12 days ago
Epsom	Total Blackout	29 days ago
Epsom	Wi-fi	30 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

• 
  Tim F (@TimboBagginses) reported 9 minutes ago from East Grinstead, England

  @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

• 
  SurreyMirrorKirk (@KR_SurreyMirror) reported 10 minutes ago from Crawley, England

  @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

• 
  Sammy jo (@tink1806) reported 11 minutes ago from Felbridge, England

  @EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

• 
  Hazel 🥸 (@BurnzyH) reported 13 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  steve mitchell (@mitch250681) reported 13 minutes ago from Horsham, England

  @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

• 
  Mike T (@MikeT72336576) reported 16 minutes ago from Horley, England

  @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

• 
  Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported 18 minutes ago from Haywards Heath, England

  @_snrbnsn @EE I have signal

• 
  Karen Alford (@KarenA_69) reported 18 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Bertieburtenshaw (@Bertieburtensh1) reported 18 minutes ago from Crawley, England

  @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

• 
  Allen Horrod (@AllenXL) reported 20 minutes ago from Horley, England

  Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

• 
  Christine Taylor (@acroliths) reported 21 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  cal 👑 (@FrenzyWalker) reported 26 minutes ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  Jon Turner (@jon_turner276) reported 27 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Allen Horrod (@AllenXL) reported 40 minutes ago from Horley, England

  @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 42 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Andrew Dacre (@AndrewDacre) reported 44 minutes ago from Crawley, England

  Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

• 
  Sutton Carers Centre (@SuttonCarers) reported 47 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  paula long (@slex_542865) reported 53 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Chris (@Stallios76) reported 57 minutes ago from Crawley, England

  @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 59 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Chippendale (@chipods) reported 6 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  Alan Royston (@pagechord) reported 6 minutes ago

  @EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!

• 
  Alan Royston (@pagechord) reported 8 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Stuart1959 (@StuartT34021273) reported 11 minutes ago

  @EE hi I would like to cancel my tv & broadband package & before you say i can't because I have a contract then I will take this further as I'm sure it's illegal to charge for something you can't provide I will phone tomorrow when your so called telephone service 150 opens 🤬

• 
  Scott Mackie (@smacktoid) reported 16 minutes ago

  @EE Nah, I’m fed up talking to your teams. I’ve spent something like 6-8 hours either in store or using your online support to get a device returned while you steal my money. I should start charging you.

• 
  ChrisM (@chrismaddison74) reported 19 minutes ago

  @EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.

• 
  EMSsays (@EMSSays) reported 22 minutes ago

  @EE @SamsungMobile @SamsungUK are you just conmen? What a joke- 9 pound in parking and 2 hours for them to just say the phone’s damaged. How is their damage if you haven’t checked the phone??? Screen protector not been touched and they said no visual damage ??? It’s a known fault

• 
  Chris Dee (@chrisdee2016) reported 25 minutes ago

  @EE @WeAreOpenreach Neighbour was connected via the post today we have now been told to cancel and re submit the order and have to wait yet again till it can be sorted after waiting two years the whole street has it apart from our property after being on the list two years !

• 
  Carl bell (@carlbell85) reported 25 minutes ago

  @EE Tried that they can't help I will stop paying the bill and see how long it takes you to sort it then

• 
  Mossbank (@mossbank) reported 26 minutes ago

  Hi, when I send VM on to 150 I keep getting this error reply - "Sorry, we're having some trouble completing your request at the moment. Please try again later." When I sent Off, it turns off ok. Just won't turn on. Help? Thanks. @EE