EE Outage Report in Gatwick, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Crawley, Balcombe, Horsham, Epsom, Reigate, Cobham, Caterham, Billingshurst, Redhill, Coulsdon, Haywards Heath and Purley.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mister TripLeT
(@OriginaL_TriP) reported
@EE You vowed not to reintroduce roaming charges, but what's a broken promise when it comes to increasing profits? The only thing #EE did for me during the pandemic, despite being loyal customer with 3 lines is increase my bill, three lines it looks like I will be taking elsewhere.
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Derek Lum
(@dereklum) reported
@EE You have incompetent management then. In January EE didn’t know it ‘needed’ to invest in the UK network? You’re simply backfilling the lie. Our family’s 5 mobiles and my business’s mobiles will all be terminated with EE at the end of their contracts. It is a matter of principle.
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apperlyjxct
(@apperlyjxct) reported
@EE 10 years with you guys. Point of principle will be leaving at the earliest opp. Poor show.
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mrj
(@mistermrj) reported
@ianpatterson99 @EE In their own statement they said that the charges were "to support investment into our UK based customer service and leading UK network". So are the charges due to regulation if so that statement is a lie. @EE know that they can get £28 out of everyone for a 2 week break
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Safetyadviser
(@WeeDogWalker) reported
@KayBurley @EE For those of us who live on Irish Border this is a major issue. When I walk from front room to Kitchen my phone switches to ROI \EU and my bill used to rocket. If I turn off Data Roaming, I can’t use it. It’s ok in Britain where you have to fly to Roam. We just go o make tea!
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peteyguk81
(@peteyguk81) reported
@Nav_Dhadwal @LuxJude352 @EE Oh BTW... much poorer and less wealthier since the UK left. They shrank 5% after we left. The worst is yet to come when more countries leave the EU. Keep a close eye on Italy my friend.
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Daniel
(@Dan_Thrax) reported
@EE Ok then @EE, so let's say I keep my current contract and never ever upgrade or change it, then the roaming charges won't apply to me?
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Mercifully🇬🇧
(@BennyDodds) reported
@tomhfh @EE @ThreeUK Let me guess, as well as being paid to push the depopulation juice you're also paid by 3 network?... Is there nothing you won't shill for?
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Anth77
(@Anth1977) reported
@Pauldonny1983 @EE Been with @EE for the best part of 20 years, from when they were One2One and T-Mobile. Got our broadband with them as well and could never fault them. What's happened?
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Angel Eyes #FBPE 🇪🇺🇬🇧🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT