EE Outage Report in Gatwick, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gatwick, Surrey, England
The most recent EE outage reports came from the following cities: Crawley, Purley, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking, Epsom, Haywards Heath, Redhill, Coulsdon, Leatherhead and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Crawley |
Internet | |
| Purley |
Internet | |
| Purley |
Phone | |
| Horsham |
||
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Epsom, England
Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Ashtead, England
@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Pumpkin Spiced Dan 🎃👻🧹💀
(@dans689) reported
from
Haywards Heath, England
@_snrbnsn @EE I have signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dani Martín UK
(@_danielmartinUK) reported
@paulagerts @EE Hi are you still.experiencing issues? I'm in North Manchester got no signal
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dssembler_
(@dssembler_) reported
@EE Help, please tried to get a contact phone but was rejected fine - but its taken my £30 sign up fee - how do I get it back?
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Gary Cruickshank
(@Cruicky25) reported
@EE I haven’t been able to use my data in the UB6 area for a couple of weeks now. I’m paying so much money for a service that I can’t use!!! Very disappointed
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Danielle Darlin
(@danielle_darlin) reported
What is the worst mobile phone network and why is it @EE ?
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Hannah
(@_hannahmayy) reported
@EE Sorry, yes we’re all sorted. Never got the text through. But found a link with the right info. Thanks
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Mark McManus
(@MarkMcManus13) reported
@EE The signal in the Northampton area has been limited/non existent since last week. I am hooked up to updates apparently however, I have been advised that it was a 5g mast as the problem. Is this still the problem and is there any ETA on fixing the problem.
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Danny 👯♀️
(@dannyleetoleman) reported
@EE can someone please help me with my direct debit, and let me know why my bill was as high as it was this month when I’ve not had any extras or gone over? 😣
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Theo Fennell
(@cfcc76670af1430) reported
@EE has got one of the worst customer service teams on the planet. They don't listen & don't put things into action. Spoken to them 3 times about my bill & why its so high & was assured it will be dealt with in the Oct bill but why has nothing been done. Don't DM to message you
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mel
(@coolcrazywicked) reported
@EE I’ve sent you a DM about an issue. Please check it so I don’t have to call.
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person
(@IMakeSickVideos) reported
The @EE website has to be the worst website ever. I was on at the point the XSX was in stock, "need to login" even though I was logged in then keeps redirecting in a circle. Also I've had to register my interest 3 times due to this, which apparently just means sign up for spam.