EE

EE Outage Report in Coulsdon, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Coulsdon come from postal codes CR5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Coulsdon, Greater London, England 01/18/2026 07:10

January 18: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Coulsdon, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Hounslow, Mitcham, Wandsworth, Croydon, Southwark, Richmond, Fulham, Purley, Bromley, Beckenham, Leatherhead, Sutton and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Phone
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • WhitebreadDanny Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vincentbryson Vincent Bryson (@vincentbryson) reported

    @EE - been trying to get the @btsport Large Screen add-on for over 2 weeks now - absolutely impossible to get through automated lines. C’mon, fitba is on tonight… any chance of some help (and please don’t say the answer is “Text SPORT to 150” - it isn’t…)

  • de_man_n Dean Newman (@de_man_n) reported

    @EE Hi there, are your calls recorded? I ask this as I've just had a member of staff be particularly rude and make accusations regarding my character, despite myself remaining courteous and professional at all times. The purpose of my call was to negotiate an update to contract.

  • Flo_lvaN Flo (@Flo_lvaN) reported

    @EE I tried to contact customer support via app to give you notice to end my current contract as at 27th November. Unfortunately they say its not possible as I have to contact them on 27th October. If I do it now, it will end on 11th November. 1/

  • dixon10 The Geordie Geek (@dixon10) reported

    Hey @EE Your small business customer support is trash. No way to get in contact with you about an increased spend cap (done on 10/10) because you’ve blocked off all my data and calls. Bravo

  • ben11pd Ben Shaw (@ben11pd) reported

    Can anybody from @EE explain why I’ve just been asked by a member of your team what my annual income is to enable them to waver the early upgrade fee of £168?? Totally unacceptable and I will be changing network even though I’ve been a customer of yours for 17 years.

  • DSGGlazing DSG Glazing Systems (@DSGGlazing) reported

    @EE you think you would have some sort of provisions in place if one of your 5g masts was on private land, happened to lose power and couldn’t get the landowners permission to gain access to it to rectify the problem. All because the landowner is away on holiday and you can’t

  • Njowett89 Nick Jowett Coach (@Njowett89) reported

    @EE are there any advantages to being a business customer anymore. 25 minutes of calling and no answer and the other day being randomly hung up on after another long wait. Terrible service

  • FranklyUk Aboy (@FranklyUk) reported

    @EE I would very much like your help as I am in bits over this. But are you able, or willing, to forward my complaint to someone who is in a position to do anythinig about this situation? My situation is controlled and dominated by one person who has me trapped. No one will help.

  • Christi09787198 Christian Davis (@Christi09787198) reported

    @AnthonyGlees @EE That’s odd because they just billed me and my signal on my phone says BT….

  • nullexception__ Dave (@nullexception__) reported

    @ee I ordered an Apple Watch Ultra and paid quite large amount of money upfront. You've subsequently dropped the price of the watch and I still don't have mine. Can I cancel and re-order at the lower price?