EE Outage Report in Coulsdon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Coulsdon come from postal codes CR5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Coulsdon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Southwark, Wandsworth, Croydon, Orpington, Wandsworth, Dorking, Bromley, Sidcup, Epsom, Reigate, Cobham, Caterham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
||
| Hammersmith |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Stewart
(@ls_1983) reported
@EE Love a copy and pasted response. No issue paying the bill, just a shame you can’t even provide a basic level of customer service to answer about the service being worse and worse, but thanks for summing up my point. Hope the extra money goes towards some basic training for you
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Kerry
(@kerrylyngaylor) reported
@Damienc1985 @EE It's absolutely extortionate. They can't expect people to just pay. I will be interested to see what the cancellation fee is, but don't want to give them all the extra money. Not like we're getting any extra service from it.
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SCOTT HALL 🏆
(@SHALL1293) reported
So I have a watch on contract and the contract finished in January but you have to ring up 30days before to cancel it!! Joke..so now I have to pay extra 2 months fuming 😡 @EE
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shakil
(@shakstar7) reported
Why is it EE customer service sales people always seem not bothered? I can't be asked to do sales attitude.. Either you want it or piss off almost feels like.... wanted to get an upgrade, came out wanted to look elsewhere. Well done @EE #shitcustomerservice #EE #upgrade
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Giles
(@GDiddyUK) reported
@iD_Mobile_UK @N_Damms @EE Have you tried Smarty Mobile , if can't get approved with ID. Get same coverage as both use Three network. You simply set up your debit card to take the money for the chosen plan at start of 30 day period, no contract either! I used before ID Mobile and were good.
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Mark McGregor
(@MNMcGregor) reported
Hi @EE ! Just received your friendly email about my mobile phone bills going up by inflation PLUS 3.9%. So that's, what, nearly 10% rise? Assuming I can cancel? Thanks!
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Marcus Broad
(@sucramco) reported
@EE I just don't like the idea of the phone being opened that's the factory seal gone. It's never the same after that. I just want a replacement. It's 3 months in and been like it since the start. I'm just fed up. I just need to check my rights as I know the terms have changed.
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shakil
(@shakstar7) reported
@EE Hey Jess, I would happy to take my time out and train your customer service team on how to deliver great customer service. You are known as no.1 network but it is sadly not for your customer service.
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Lee Stewart
(@ls_1983) reported
How @ee can justify a 9% price increase when the service gets worse and worse is beyond me
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Lizzie G 🎶
(@LizzieG9252) reported
@dianezaccar @EE My husband is working from home for EE. Like a dog. His main issue is idiot customers who don't listen or don't like to be told no.