EE Outage Report in Coulsdon, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Coulsdon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Croydon, Southwark, London, Purley, Hammersmith, Worcester Park, Hounslow, Feltham, Carshalton, Horley, Beckenham, Thornton Heath, Bromley and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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EE Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Fifteen
(@Jimmy_Fifteen) reported
Hey @EE been trying to pay my phone bill this morning but your online portal is down!
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Pete Graydon
(@PeteGraydon) reported
@EE It's working again now. Was down for 20 odd hours, some people would suffer in this lockdown if that's their only means of communication. Twice in 7 days is not good publicity either. I understand it's the infrastructure not specifically EE so if your getting a refund pass it on
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Frankie DJ
(@FrankieDJ2012) reported
@EE are meant to be the best for customer service? Yeah maybe when you can get someone go answer the phone, been waiting over an hour now
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Stuart Moser
(@stuartamoser) reported
@EE this is ridiculous. 7days of no to very little signal. I am not paying £100 a month to not use a mobile. Friends are able to get credit on their phones due to this issue, but OH NO YOU WONT CREDIT ME for having the same issues. Thats DISCRIMINATION...i would like credit too..
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Charlotte Kearns
(@Char_Kearns) reported
Can’t stand contracts that offer more to a new customer than someone that’s been with them for at least 19 years @EE shame on you!
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MiMi_22
(@MiMi_Dolphin_22) reported
@EE Hi. I'm good thanks, although frustrated that EE just hung up on me again. Its calls, text and data affected as NO SERVICE at all. WiFi is ok though. Please help as my mum needs her phone back working especially as she receives texts from NHS so very important. Thanks
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kimberley
(@kimstevenson1) reported
@EE Is there a problem with logging into accounts? It keeps coming up, we’re unable to complete your request please try again later
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meg!
(@archaicpeach) reported
@KCh76004168 @celticghirl_75 @EE how weird... i used the virtual online texting service and they fixed it straight away, they’re probably not used to this much traffic w people tryna cop ps5
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Daniel Grubb
(@DJHGrubb) reported
@EE Hi, signed up to your fibre broadband package last night but engineer visit isn't until April, it said to contact you if living with a vulnerable adult, could you help at all please?
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Urban Collective
(@collectiveurban) reported
@EE Faulty line reported 2 weeks ago. Failed engineer visit & internet then faulty. 2 missed appointments. Phone incorrectly taken off divert & still not working 3 days later. Numerous calls. Still no new engineer appointment. Trying to keep a business running on my own in a pandemic