EE Outage Report in Coulsdon, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Coulsdon come from postal codes CR5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Coulsdon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, London, Southwark, Richmond, Hammersmith, Hounslow, Wandsworth, Fulham, Purley, Bromley, Beckenham, Leatherhead, Sutton, Coulsdon and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lady M - the real witch .
(@mmi_music) reported
@MarinaPurkiss @EE @EE are the worst company .
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Mr Chips
(@highburyhigh1) reported
@MarinaPurkiss @EE I had the same thing with Sky......£133 for a call i never made.....CORRUPTION !!
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🍁🍃🍂🌿🍂🍃🍂🌿🍁
(@PapayaRules) reported
@kikigrenouille @EE @MarinaPurkiss and 'the' service, instead of 'our' service...more detachment from the fact that they caused this upset and refused to rectify it.
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J
(@roomfordisaster) reported
@mrchrisjohn @MarinaPurkiss @EE Problem with this is that if the company dispute it then the DD just gets taken off you again. Not saying it’s not worth a try, but so many people think this means customers are fully protected and they’re not at all.
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Sarah Whitham
(@Whitzendance) reported
@MarinaPurkiss @EE @EE also been a nightmare for my parents in their 80s. Wiring placed on neighbours side of the house so he’s complaining to them and bounced from one chat/phone call/ email etc and still no joy! Easy to sell to these 80 year olds but not so lucky on the customer service!
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Scarabium
(@scarabium) reported
@MarinaPurkiss @EE @EE wouldn't have lifted a finger to help if you didn't have such social presence.
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kieran 🇮🇪🇬🇧
(@nffc1966) reported
@MarinaPurkiss @EE EE is regulated by ofcom if you do not get anywhere put in an official complaint.
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jo baker #FBPE ⭐️
(@jbwestdown) reported
@MarinaPurkiss @EE I once had a £7K bill for data out of the blue. It happened the 1st month I switched over to them. I asked them to substantiate it. They said they didn't need too. Cut off my telephone lines until I paid it. Absolute Robbers ❌. Never again 😤
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Kiki La Grenouille
(@kikigrenouille) reported
@EE @MarinaPurkiss No. She has not been left ‘feeling’ so let down by the service, she HAS been let down by the service. Please learn to make a proper apology, saying someone ‘feels’ something is at best no apology and at worst is passive aggressive. Do better EE. Much better.
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Clare Slaney
(@clareslaney) reported
@EE @MarinaPurkiss You’re sorry someone feels let down.