EE

EE Outage Report in Coulsdon, Greater London, England

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The latest reports from users having issues in Coulsdon come from postal codes CR5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Coulsdon, Greater London, England 01/13/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Coulsdon, Greater London, England

The most recent EE outage reports came from the following cities: London, Purley, Hammersmith, Southwark, Bromley, Croydon, Beckenham, Hounslow, Leatherhead, Sutton, Coulsdon, Edenbridge, Warlingham, Wandsworth and Orpington.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPurley Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomSouthwark Internet

Community Discussion

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EE Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • bukkushan 🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • DKaretsos dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • RicciQueens Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @samuelsbritton @EE Go elsewhere Sam and then call EE when you have a strong alternative offer and ask them to do even better. EE are often one of the slower providers, worse customer service and their social media team are a joke who spend their whole day making memes and ignoring customers.

  • __M_a_t_t__ Matt Clayton (@__M_a_t_t__) reported

    @EE Topped up my 4GEE mini with £15, it’s showing the top up but no data? Can you help please?

  • jonatha00863400 jonathan hough (@jonatha00863400) reported

    @EE totally love ee ignoring signal problems I have yet again . Why so bad in last 4 wks . Time to leave I think

  • MartinGilbertB1 Martin Gilbert-Bryan (@MartinGilbertB1) reported

    @notJonahVeep @EE Thanks @notJonahVeep. I have no intention of going as silent as EE customer services have. I'm selling/buying a home, so unimpressed with them trying to pull an offer after running credit checks. They said I wouldn't need to worry about more credit checks if I accept their offer!

  • MartinGilbertB1 Martin Gilbert-Bryan (@MartinGilbertB1) reported

    @EE But you did. Your system applied the discount. Credit checks done. Money taken. Contact in place. No wording to reserve the right to withdraw. I recorded all calls and screen recorded the purchase process, which shows the absence of wording customer services stated.

  • AshleyCobban Ashley Cobban (@AshleyCobban) reported

    I am absolutely disgusted at the way @EE 'valued' customers. To be highly recommended the Samsung Galaxy Z Fold 3 by @EE and for 3 months in to have a thick black line down the middle of the screen and now not working and told it's not covered under warranty! Fuming!

  • Eth7n1 Ethan (@Eth7n1) reported

    @EE not happy in France, and needed to make a call- my data and everything is has been working but I can’t make any calls out to UK. Absolutely terrible service

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @scott_and_ball @EE I'm in London and EE have no broadband to my property for 1 week. Such a bad company. Their social media team tweets all day about feminism, their IT team is busy watching Netflix and their CEO is busy on his August holiday. They can't get anything done.

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @Hopscotch12341 @EE One way you can avoid this is by switching provider. EE are a terrible company and do not even respond to customers, like me, who ask them for help

  • BaylisKatie Katie Baylis (@BaylisKatie) reported

    @EE Unfortunately not. Can never get through to on the phone after repeated attempts. Ten years loyal service and now for a service that has never worked you are saying I have to pay £370 to end contract. You won't even try to resolve with customer just said take it up with ombudsman