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EE Outage Report in Burnopfield, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnopfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnopfield, County Durham, England 11/12/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnopfield, County Durham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Prudhoe, Hebburn, Sheriff Hill, Chester-le-Street and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burnopfield, England

Latest outage, problems and issue reports in Burnopfield and nearby locations:

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jocastalizzbeth Rebecca Clare Smith: Dark Fantasy Author (@jocastalizzbeth) reported

    Wondering how much longer I have to wait for @EE to have my new phone in stock to send me so I can finally swap to them from my current ****** network. Fed up of my current provider - not helpful to be unable to receive/make calls when pregnant. #thanksIDmobile #not

  • EssexDe55 Major Sharpe (@EssexDe55) reported

    How can Marconi have sent telegrams from the needles over a hundred years ago, yet @EE can't manage a phone signal here today??

  • 4hotawar Lithium (@4hotawar) reported

    @kevinbacon stop promoting @EE their service is absolutely diabolical, I've been with them since 2019 they were good for a year then they merk you. STOP LYING IT IS NOT THE NUMBER 1 SERVICE!! ITS DOG ARSE #merked #getfucked

  • Santillatron Louisa (@Santillatron) reported

    The current @EE radio advert was clearly written by a man. If a woman is out in the middle of nowhere in the dead of night, and has no signal, I guarantee likes and kudos are not what she’s worried about. Frankly it’s a bit tone deaf given the current news.

  • rhiannehadley92 Its_me_Rhi (@rhiannehadley92) reported

    @EE anyway of getting an update on when my broadband service will be fixed without calling? I can't see the baby letting me make a phone phonecall uninterrupted 😳

  • stantontweets The Basset Whisperer (@stantontweets) reported

    @ee any idea when you’re going to fix the signal in Surbiton? Everytime it goes down we get: “taking longer than expected to fix” “we’re sending an engineer” “health and safety delay” “we’ve only just realised our mast is at a station” “we’ll update you in a month” “No refunds”

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported

    @EE @EE thanks for the reply. Yes I'm excited to get my new tech, but also concerned that it won't arrive before the 1st bill, and I don't really want to pay for a service o don't have

  • redhotanchovy André Cole (@redhotanchovy) reported

    The EE signal is very poor at the moment can this be fixed please @EE

  • Wunmmie Raising Otakus (@Wunmmie) reported

    Dear @EE , First, I do not want to believe that I have been scammed by you or your rep at the Heathrow airport.secondly why do I have to pay 25P to reach your customer service on phone? Finally, before I do a complete thread of my dissatisfaction with your network, get at me now

  • MarcTierneyNews Marc Tierney 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙 (@MarcTierneyNews) reported

    .@EE is there a problem with your data!? Finding it difficult to get online using 3g4G…