EE Outage Report in Burnopfield, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnopfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnopfield, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Consett, Jarrow and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnopfield, England
Latest outage, problems and issue reports in Burnopfield and nearby locations:
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Raigho
(@RaighoHusky) reported
Hey @EE placed an order for an in-stock phone 24 hours ago and I still have no dispatch or eta ? Can you help us out here. It’s replacing a dropped phone which is dying real fast and a quick replacement would really help me out.
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ALEX
(@alexwhit3head_) reported
@EE need to stop giving out free broadband as mines a bag of ****. please arrange someone to ring me. sick to death of it. 24 hours, or you on chopping board and i find someone else. #broadband
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mrbluesky
(@closedforsummer) reported
@EE could you please help ! I have no signal at work as do other colleagues, signal was good up until Tuesday we are working for the nhs and rely on a good service! We are in Orpington town centre thanks
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DJP
(@BIGGIT_71) reported
@EE hi look since i can't phone to ask about PS5 stock can u tell me roughly what's happening since I registered interest. You haven't had any stock since last year. Will I get an email or text? No information or anyone to ask is really crappy and demoralising. Please help.
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Mateo GF
(@mat_gf) reported
@EE your service is dreadful! I've been without data for 5 days and counting despite having topped up. PS: your customer service is also a disaster
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Trans Med Training
(@transmedtrain) reported
@EE Matching the deal by £3 a month was all that it would have taken. Obviously EE don't need £600 over 2 years and would rather lose a customer over £72! Which kind of cements it with your reply, which should have been "How can we stop you leaving for a rival?"
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Dan Ambrose
(@DanAmbrose18) reported
@VodafoneUK I’m not on Vodafone network I’m with @EE I just know these numbers come from a Vodafone network due to it being extremely similar to my number which I ported from your network to EE
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Josh sharples
(@Joshsharples7) reported
@EE how have you been able to give a customer a ps5 yesterday but now you have 0 in stock. You have literally replied to him today and confrimed you have ps5’s when will they be available
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Angela Roofe
(@angieroofe) reported
Hey @EE my first bill is wrong after migrating over from BT Mobile last week. I’ve tried calling and emailing but no luck, can you help me?!
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Duncan aka 2e0eor
(@M6AOC) reported
In 1993 I took out 2 mbl phone contracts with One2One which is now EE. Many years later, until today, I say treat your customers as you would want to be treated. A big relief to be leaving that was once an amazing provider. Move on & go forward. @EE @WorkforEE @MarcAllera