EE Outage Report in Burnopfield, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnopfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnopfield, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnopfield, England
Latest outage, problems and issue reports in Burnopfield and nearby locations:
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Radbourne
(@PhilipRadbourne) reported
@MarinaPurkiss @EE Terrible company. Avoid them.
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MrZ
(@Panjabi_Wolf) reported
@MarinaPurkiss @EE I've had issues in the past $18 and charged me $800 for a month. Couldn't do anything, had to pay. Scum of the earth
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lady M - the real witch .
(@mmi_music) reported
@MarinaPurkiss @EE @EE are the worst company .
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Is there anyone senior in EE who can help out with problems, because we keep on ringing and being told to go to store, and when we go to store we are told to ring. Someone must be able to help?
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Cantona & Best
(@bestcanton7) reported
@MarinaPurkiss @EE Come on @EE this is absolutely shocking. It’s no way to treat any customer, especially elderly people who often feel vulnerable. Where is your Duty of Care!
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Sarah Whitham
(@Whitzendance) reported
@MarinaPurkiss @EE @EE also been a nightmare for my parents in their 80s. Wiring placed on neighbours side of the house so he’s complaining to them and bounced from one chat/phone call/ email etc and still no joy! Easy to sell to these 80 year olds but not so lucky on the customer service!
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Nadia Hashmi
(@NHashmiDeputyPR) reported
@MarinaPurkiss @EE Similar experiences with my 81 yr old mum- the worst part is it can’t be resolved with a simple phone call. You have to DM a bot then go through a chat. Surely more humane to call the elderly! My mother’s water supply was cut off for 24hrs. Not her fault. Similar frustrations. 😤
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Niall McClean
(@NiallMcclean) reported
@EE @MarinaPurkiss It shouldn’t have to take someone complaining on a social platform for a company to deal with a legit complaint. Sad it got this far. Besides, who the hell can talk to 1 person for 2 hours non stop? I struggle with an hour with good friends
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goring i bah
(@goringibah) reported
@EE @MarinaPurkiss If you’re in a charitable mood, my mum wants hers refund. She got hit with the same type of bill amount when her phone was nicked. She never made any calls.
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Andrew Stevenson
(@Andrew_Stevenso) reported
@MarinaPurkiss @EE @EE send me bills for a home broadband service that they never installed because the Openreach engineers couldn't find an equipment cabinet, in fact they suggested I try Virgin. They've now put a debt collector on to it but I'm not paying for a service I haven't received.