EE Outage Report in Burnopfield, County Durham, England

Problems in the last 24 hours in Burnopfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Burnopfield, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.

City	Problem Type	Report Time
Chester-le-Street	E-mail	9 days ago
Newcastle upon Tyne	Phone	14 days ago
Prudhoe	Phone	24 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago
Stanley	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnopfield, England

Latest outage, problems and issue reports in Burnopfield and nearby locations:

• 
  ANTH (@aanntthh) reported 25 seconds ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  jamie shield (@jshield1988) reported 9 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  ANTH (@aanntthh) reported 11 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Ben Bias (@zombiefiend616) reported 15 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Geoff Wade (@GeoffWadeSwim) reported 22 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Steph. (@stephwales_) reported 27 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Adrian Hitchman (@janade1) reported 31 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  shaun smith (@tempersmith) reported 31 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Luke Madden (@ifellintoawell) reported 32 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 41 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Idh46 (@idh46) reported 42 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Jac Wilson (@jacwiljam) reported 42 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 43 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 48 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 48 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  Gemma Hall (@Gemma_Hall25) reported 51 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 52 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Paul Rackstraw (@rackysafc) reported 54 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Elizabethwhite (@Lillybethwhite) reported 59 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kane Fulton (@KaneFulton) reported 3 minutes ago

  @MrMatt_Robinson 5G is rubbish too. It was so exciting covering it as a journo (a decade!) back in 2013. 'It'll solve all our coverage/capacity problems.' All the mobile spectrum @EE is reported as buying. I couldn't get a webpage switching between 5G and CrossCountry's Wi-Fi for 30 mins. Mad.

• 
  mrsg (@activeT197) reported 3 minutes ago

  @EE I have paid £10 for roaming but no service or networks found. I’m in Spain helppppppppo

• 
  Sophie Elizabeth (@SophElizabeth91) reported 9 minutes ago

  The @EE supervisor that I just spoke to should be ashamed of herself. Telling someone to “cancel your DD so that you miss the bill, you’ll receive a text to pay. Call up & discuss how you can lower your bill” - this is how people end up with terrible credit! #poorcustomerservice

• 
  Kane Fulton (@KaneFulton) reported 13 minutes ago

  @MrMatt_Robinson @EE Obviously it's not just EE - it's all of them. It's a broken system.

• 
  Lass X (@Lassx) reported 17 minutes ago

  @EE I’ve already spoken to someone thanks, a mast was down they said 👍 Thanks

• 
  🗣 (@k0246) reported 19 minutes ago

  @EE having problem logging into the app

• 
  Craig Elstob (@CraigKennyElBel) reported 21 minutes ago

  @EE I’m currently outside of the UK. I can no longer use WhatsApp or safari outside of Wi-Fi. I tried to ring you but number gets cancelled. Help please?

• 
  Wayne (@tagggarts501) reported 23 minutes ago

  @EE Just blocked this ****

• 
  Dr Prithwiraj Das (@drprithwirajdas) reported 23 minutes ago

  @EE awful processes and customer services for the statutory 14-day returns period. Wasted 5+h on getting a faulty device within 5 days of receipt,to be returned. Shunted from pillar to post. EE seem to run down the clock and make statutory returns as difficult as possible. Shame

• 
  Penny Black (@McgintyArthur) reported 26 minutes ago

  @MartinDaubney @EE I've decided he's nothing more than a useful idiot.