EE Outage Report in Burnopfield, County Durham, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Burnopfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Burnopfield, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Prudhoe, Stanley, North Shields, Consett, Durham, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
12 days ago | |
|
Newcastle upon Tyne
|
Phone | 17 days ago |
|
Prudhoe
|
Phone | 28 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
|
Stanley
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnopfield, England
Latest outage, problems and issue reports in Burnopfield and nearby locations:
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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Amy Hardy Running and Gymnastic slills ๐โค๏ธ๐๐ (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this Iโve used loads of data due to broken WiFi :/ can you reimburse?
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with โwere unable to retrieve your account details right nowโ. Should I just give up before Iโve ever started? Itโs already becoming stressful. ๐
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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แดแดส โก (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music wonโt link to the phone when it was bought as a smart benefit?
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. Sheโs 76 so doesnโt quite understand the technicalities of signals, transmitters etc so I said Iโd contact you.
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Christy ๐ (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCanโt watch the football again cause of @EE man, worst provider going
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! ๐ข
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Gareth Miller (@geemiller71) reported from South Shields, England@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . ๐คฌ
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Amy Hardy Running and Gymnastic slills ๐โค๏ธ๐๐ (@Amyhard44849704) reported from South Shields, England@EE No problem mine wasnโt so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Muntazir e Mahdi (@TigerZindaHay) reported@EE Same old questions by @EE to take customer around in circles. I wish we had a robust and effective ombudsman instead of utterless useless @ofcom
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Gazrs2 ๐๐๐๐๐๐ (@Gazrs21) reported@EE @rootmetrics Been with you since the "Orange" days always had no issues with customer service & always got a good deal on upgrades converted my wife now gave her my old handset & "gift" her data every month ๐๐
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Ursa Major Gardner (@GardnerLOJ) reported@EE Yes. Spent to time to go to @Apple who confirmed a problem but out of one year manufacturer warranty. EE have said im@not covered even though Iโm only 18m into my 24m contract. I didnโt expect to take a contract out and get a dodgy handset
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Grant Packham (@Grant_Packham) reported from Eastbourne, England@EE I've seemed to have lost all network, any info on why this has happened?
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Ursa Major Gardner (@GardnerLOJ) reported@A_McCrea @Apple @EE My issue is more weighted towards EE selling me a contract and giving me a poor product. A customer of 17 years may be coming to and end
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John Woodsin (@JohnWoodsin) reported@tomthewebcoder @EE oh sorry tom you have to act fast well have you try contacting your support team or try checking your passwords correctly ? if you have done that please kindly reply me inbox i have same experience before and i got it fixed may be i can also help here
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#ToriesOut ๐๐๐ ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐ช๐บ ๐ต๐ธ (@PaulMorris7777) reported@EE My Dad made a top up of ยฃ5 on the 19th Oct 2021. This is for emergencies and rarely uses his mobile. However, last Thursday he tried to phone me and there was no credit in his account. He can't even phone 150. Can you help? PM.
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Natalie Leanne (@NatalieeLeannee) reported@EE whatโs going on with your network!? My phones not loading anything.
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Brakebeat (@cbrakey) reported@EE still no service - not ideal!!
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Rob McDowall FRSA (@robmcd85) reportedNot very happy with @EE. Initiated a Port In. Tried to cancel and was advised they could reverse it in 72 hours. Needless to say, the agent misinformed me and it canโt be done. No ambiguity as done over live chat.