EE outages and service status in Burnopfield, England

Problems in the last 24 hours in Burnopfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnopfield, England

The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
South Shields	Phone	8 hours ago
Gateshead	Internet	1 day ago
Newcastle upon Tyne	Internet	4 days ago
North Shields	Phone	7 days ago
Stanley	Internet	11 days ago
Newcastle upon Tyne	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burnopfield, England

Latest outage, problems and issue reports in Burnopfield and nearby locations:

• 
  John Adams (@Johnad25) reported 1 minute ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Jac Wilson (@jacwiljam) reported 6 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Will (@wjc_14) reported 19 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  Sarah (@Rainbowztwit) reported 22 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Gareth Miller (@geemiller71) reported 27 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Laura Crawford (@lcrawford1983) reported 30 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 36 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  David Bailey (@Bailz84) reported 42 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Geoff Wade (@GeoffWadeSwim) reported 45 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 45 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Elizabethwhite (@Lillybethwhite) reported 47 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  John Adams (@Johnad25) reported 47 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 48 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Paul Rackstraw (@rackysafc) reported 50 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 50 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  lee major (not bionic) (@MajorManor) reported 53 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Gemma Hall (@Gemma_Hall25) reported 53 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Char (@AbitofCharlieb) reported 54 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  pete kilty❗ (@petekilty) reported 54 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  Matt (@matt3lee) reported 57 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐊𝐞𝐯𝐢𝐧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KC_SW6_) reported 7 minutes ago

  @EE @EEBroadbandUK is your WiFi down because since I’ve joined I’ve not been impressed and it always seems to not work in certain rooms even with a WiFi extender

• 
  Surinder (@SurinderRehal) reported 10 minutes ago

  @EE boast best provider for 25 years. No true. Very poor CS. No WiFi for over a week. Open fault whatever that means. Waiting 35 mins for someone to call. Pathetic service

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 14 minutes ago

  @EE how is it not possible to apply my NHS discount because it wasnt done at point of upgrade? Been told my option would be to return the phone and cancel upgrade before upgrading again which is more hassle than you just adding the discount which has been on the account before

• 
  David (@Hornyletloose) reported 16 minutes ago

  @EE How about sorting the quality of service I am getting from your god awful Internet, and more importantly sort out the ******* inept customer service.

• 
  JD🇬🇧 (@littlemissj74) reported 17 minutes ago

  @EE They said they cannot help as I don't have access to the settings on the phone. Because it is a new bloody phone and I can't set up with out the working SIM!

• 
  𝚎𝚕𝚕𝚊 𝚛𝚘𝚜𝚎 (@ellaxmcc) reported 21 minutes ago

  @EE how can I contact someone if you have shut down my phone network I can’t phone you. Sim not working

• 
  KWB (@keithwillb) reported 26 minutes ago

  Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. It’s very frustrating. It’s almost like you’ve reduced your coverage in the last few months.

• 
  Simon O'Hagan (@OSimon79904) reported 27 minutes ago

  @EE So it had to be the Champions League final when your nationwide hub problem caught up with me, right? At one point your helpline guy had me hunting round for a paper clip. Like - when did YOU last have need of a paper clip? This is amateur stuff. Worse than Gabriel’s penalty.

• 
  Clodagh Beckham (@clodaghkeane) reported 28 minutes ago

  @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!

• 
  enter the price please (@y2Jtwo) reported 28 minutes ago

  @EE hi I’ve not been able to log into my EE app for ages and the password reset never works. Could someone assist with this please?