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EE Outage Report in Burnopfield, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnopfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnopfield, County Durham, England 12/25/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnopfield, County Durham, England

The most recent EE outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Washington and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnopfield, England

Latest outage, problems and issue reports in Burnopfield and nearby locations:

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • atruedrwhofan atruedrwhofan 🇬🇧🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@atruedrwhofan) reported

    @EE can go on about being the best network provider as much as they want, it still doesn't change the fact they lied several times about data pack charges to me. It's one of the many reasons I finally ditched them So much happier on a decent provider

  • hannahfaulkes Hannah Faulkes (@hannahfaulkes) reported

    In the period 21/07/22 - 21/08/22 EE have sent me 9 ‘there’s a problem in your area, we are working hard to fix it’ texts 🙄🙄 roll on November when I can give notice on this contract… @EE

  • Captainbuzzer HippieKid (@Captainbuzzer) reported

    @EE what do you mean if it classed as damaged like if i caused the damage ?

  • daveyb1588 David Brooks (@daveyb1588) reported

    @EE your customer service rhymes with SHOCKINGLY BAD, leaving for a providers that cares about customers

  • ClanDucks Duck (@ClanDucks) reported

    @EE hello, we seem to have lost access to the other phone contracts in our family plan since the app was updated. Can you help?

  • FabrizioConrado Fabrizio Conrado (@FabrizioConrado) reported

    4th time I need to engage with @EE to transfer my wife’s number to her business account and they haven’t sorted it yet a month later... Appalling service for a very trivial request! #CustomerExperience #CustomerService

  • Sarster77 Sarah Sterling (@Sarster77) reported

    @r1b1ker @EE Thanks so much, filled this form in and haven’t had to pay anything. Really appreciate your help 🙌

  • chellecfc1610 michelle crawley (@chellecfc1610) reported

    @EE Hi thanks for letting me know what to do. I shall give them a call - I have been a customer a long time but your upgrade prices are far too expensive and I’ve found a cheaper deal elsewhere and even tho I will need to pay for Apple Music on top it’s still works out £20 cheaper!

  • jennyreyn Jen ♠️ (@jennyreyn) reported

    @EE Trying to top up my online account so I can buy roaming data while away but can't access my account, the app "has issues"... really relaxing start to my holiday. Any idea when I will be able to do this?

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE Hi Ashleigh, Thanks for contacting me but it is too late now, I will not be treated like this Virgin is in the hands legally of Citizens Advice and Trading Standards, if Customer Service did their job my Bill should come by Emal like the last 2 years, someone changed it