EE Outage Report in Burnopfield, County Durham, England

Problems in the last 24 hours in Burnopfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Burnopfield, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.

City	Problem Type	Report Time
Chester-le-Street	E-mail	9 days ago
Newcastle upon Tyne	Phone	14 days ago
Prudhoe	Phone	25 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago
Stanley	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnopfield, England

Latest outage, problems and issue reports in Burnopfield and nearby locations:

• 
  Matt (@matt3lee) reported 42 seconds ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 1 minute ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Geoff Wade (@GeoffWadeSwim) reported 6 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Paul Rackstraw (@rackysafc) reported 7 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  jamie shield (@jshield1988) reported 9 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Ben Bias (@zombiefiend616) reported 11 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Bethany Henderson (@BCHenderson_xo) reported 12 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Will (@wjc_14) reported 12 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 21 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Gemma Hall (@Gemma_Hall25) reported 27 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 38 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 43 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Panicdragon8784 (@panicdragon8784) reported 44 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 54 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Steph. (@stephwales_) reported 57 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 57 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Jac Wilson (@jacwiljam) reported 57 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  shaun smith (@tempersmith) reported 58 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 58 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Gareth Miller (@geemiller71) reported 60 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirsty Moffat (Swamp Born Asssassins) (@missmoonshine_x) reported 2 minutes ago

  Is anyone else having Internet problems with @EE tonight? Can only get on through mobile data outside my house

• 
  Ms (@Mattsp_95) reported 2 minutes ago

  @EE I have just upgraded my phone contract and haven't received a receipt. Unable to get through to anyone on your phone, DM or online chat service.

• 
  The Realist (@crazycabbage) reported 8 minutes ago

  @EE Is there a issue with 5G in the BS34 area, it was weak last week and today it is reverting to 4G on my device and not displaying it at all.

• 
  Jon Tait 🇪🇺⚡🚗 💙 (@jon_tait) reported 8 minutes ago

  @EE hi, have you any updates about the signal problems in HU17? Had no signal for ages. Struggling to use my phone when off WiFi.

• 
  Tara Voss (@TaraVoss27) reported 10 minutes ago

  @EE what has happened to your live chat service? I need to get in touch to upgrade a phone but do not want to use Relay as I’ve not had a great experience when previously using it.

• 
  Yolanda Porter (@2013yola) reported 12 minutes ago

  @EE Yes , but EE customer service is lacking . Ordered an upgrade with option to trade in the old phone . Received the new phone , but no communication what to do with the old one ! Spent 3 hours trying to figure out what to do before I get charged and still did not get anywhere!

• 
  Dave Carter (@LFCMainStand) reported 14 minutes ago

  @EE While you charge for EU roaming I’ll never take a contract with you

• 
  Mitch (@mitchmaguny) reported 17 minutes ago

  Anybody had an email from Ee wanting an xpo code when you are upgrading your phone? Never had this last time around #ee @EE

• 
  Lewis Hamilton (@shortlew) reported 18 minutes ago

  @sighmohn @EE Terrible have they reinstated your order? Finally got confirmation that one will be delivered later this week with the other the week after. Nearly a month after they were meant to be hear. I’ve called and refused to pay my bill until I have both the phones delivered

• 
  Josie✌ (@josieewarman) reported 20 minutes ago from Tidworth, England

  @EE hi, will you be able to help with a order