EE Outage Report in Burnopfield, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnopfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnopfield, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnopfield, England
Latest outage, problems and issue reports in Burnopfield and nearby locations:
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Levitated
(@levitated) reported
@EE You took 2 days to respond. An hour wasted online, an hour wasted in a phone queue, and two days for a response here. All because you closed the plan I was on and would automatically force me onto one I didn’t need if I didn’t contact you. Poor treatment for a 10+ year customer.
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A Chris out of water
(@ChurneMachine) reported
@EE Yes. This isn't lag. My speeds are really fast, every other streaming service works fine. Its only ever an issue with football and the commentary being out of sync with the video feed.
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE The signal in my area crashes every morning and doesn't come back until the evening, so I have no Internet during the day, SORT IT OUT NOW!!!!!
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sky Marina
(@skyMarina2) reported
@EE Why have you charged me for another month when I am no longyiur customer?
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Lexi Hamer-Rodgers
(@lexihamer) reported
@EE No I didn't get a timescale for resolution, it would be really handy if I had one!
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sky Marina
(@skyMarina2) reported
@EE I’ve already left. Will my contract automatically terminate ?
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Levitated
(@levitated) reported
@EE It’s sorted but there was a 30+ minute wait on your phonelines, told to go online, I then spent an hour online accepting a deal, only to be told at the end they couldn’t put it through and I had to go and do it all over again on the phone. Totally inadequate customer support @EE
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MarcioMILK
(@marciomilk) reported
@EE hello, I have. Didn't sort out the issue the way I was expecting but we have a solution. A new sim card will be sent to an address in the UK and a person will send me the replacement Sim to the Netherlands. I hoped the issue could be sorted easily. Not ideal but that's it.
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Beneath A Steel City
(@BeneathSteel) reported
@EE are you having general broadband issues today I’m having issues with my broadband connection dropping out and back in
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Ken Morgan
(@mrken1970) reported
@EE Hi, apologies. I have been off line. I have spoken to the call centre hence the tweet but as I'm in contract still, it's quite clear you're unwilling to help.