EE Outage Report in Burnopfield, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnopfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnopfield, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnopfield, England
Latest outage, problems and issue reports in Burnopfield and nearby locations:
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lee major (not bionic)
(@MajorManor) reported
from
Newburn, England
My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Louise
(@RobbyRSSRobot) reported
from
Sheriff Hill, England
@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Nicola Corbishley
(@NicCorbishley86) reported
from
Whitley Bay, England
@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Richie Veitch
(@richieveitch) reported
from
Newburn, England
@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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pete kilty❗
(@petekilty) reported
from
Consett, England
@EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!
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Sarah
(@Rainbowztwit) reported
from
Whitley Bay, England
@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Furnival
(@AndyFurnival2) reported
@TomTugendhat @O2 They are all bad, and ofcom have allowed them to lie about their coverage. @EE claims good coverage in my area, which is very poor, but they believe their own maps more than reality. Go into any city centre in the north, and you’ll find more dark spots than a spotted ****
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Nadine Moore
(@Dinie65) reported
@EE can you please tell me why a 79 years old, with limited mobility and other health issues was talked into taking out broadband and TV costing £142 per month. We've managed to get the TV down to £23 but you wont do anything about the broadband.
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Stevie K
(@the_k_bizzle) reported
@virginmedia @EE Still no service and the agent on the phone found it hilarious
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Stephen Middleton 📌
(@Stmiddleton_1) reported
@EE It's a waste of time I ve rang they say there is no problems but yet there is no signal. Absolute joke
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Mike
(@mikeymikey2024) reported
@mollyalice_ @EE I have the same issue on O2. What was the resolution please?
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Mike
(@mikeymikey2024) reported
@EE What was the resolution to this? I have exactly the same issue
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Hembadoon Jennifer Sombo
(@j_sombo) reported
Dear @EE I’m highly disappointed and infuriated with your customer service since the 26th of November '25. ZERO regard for time, communication. What a shame!
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Tom Howell
(@tom_howell999) reported
@EE why is the signal so poor in HU16, can barely get 4g and it’s been like this for weeks now, the amount of times you have been repairing the mast in the last 2 years you could of built a new network ! What am I paying for ?
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Mark Thompson
(@Astronomer_Mark) reported
Anyone have a customer services contact for #BTOpenreach or any journalists want an example of hilariously poor customer service!? @bt_uk @EE
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Alasdair Stewart
(@allystewart) reported
@EE Your team are far from the best people to help. help is a sparse word too! They’ve lied to me, given me completley incorrect information, left me on hold for around 2 hours in total over the last week, how is that the “best network” providing anything but sub par service?