EE

EE Outage Report in Burnopfield, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnopfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnopfield, County Durham, England 01/23/2026 11:35

January 23: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnopfield, County Durham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnopfield, England

Latest outage, problems and issue reports in Burnopfield and nearby locations:

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Hinder_Surprise 🖤 𝕊𝕒𝕣𝕒𝕙 🖤 (@Hinder_Surprise) reported

    @terry_settle @EE They’ve always been great in fairness but the guy I spoke to today just didn’t give a **** and their website is stating incorrect information

  • bearinldn bear (@bearinldn) reported

    @EE TBH i'm sick of dooing that, you just tell me it's a warenty issue and @SamsungUK will sort it, they don't, but you still get paid! I JUST WANT A PHONE THAT WORKS!

  • Hinder_Surprise 🖤 𝕊𝕒𝕣𝕒𝕙 🖤 (@Hinder_Surprise) reported

    Nothing gets me angrier than **** customer service. It’s really not hard. @EE you should really update the dispatch times for orders on your website and train your staff to at least pretend to have empathy for your customers when you’ve misinformed them 🙄

  • mpratley Martin Pratley (@mpratley) reported

    @EE Shocking service from you guys today. Mother bought sim online with a BT customer discount and gift code and you called today saying you won’t honour it. Why let the online site accept the codes if your not going to honour them

  • outdoorshuman outdoorshuman (@outdoorshuman) reported

    @Chie_25 @EE @WhatsApp Happens regularly. If poor connection or as stated there is an issue with WhatsApp it will use your network to make the calls. WhatsApp don’t really make this clear. All UK networks offer spend caps of some form to avoid such charges.

  • eddieo46 ed o'connell (@eddieo46) reported

    @EE no service in sn95ar Today please help reported online thanks

  • Cericuff1 Ceri cuff (@Cericuff1) reported

    @EE is your website down? Been trying all afternoon to gift my son some data

  • LightningAlex_ LightningAlex_ (@LightningAlex_) reported

    @EE so is it right that I have to pay for you to repair my phone screen under warranty all because it has minor cosmetic damage on the outer casing (as in literally one tiny chip on the side of the phone where the screen didn't have the issue)

  • terry_settle Tez 🦁💜💙🇬🇧🏳️🐻🦖 (@terry_settle) reported

    @Hinder_Surprise @EE I fell out with them years ago. I will never use them again

  • blueStripeLeadr Destructo-Jay (@blueStripeLeadr) reported

    Ok @ee now I’m seriously vexed! Not only can your chat helpers make any progress but if can’t even call customer services because you’ve illegitimately suspended my account. There will be a reckoning!