EE

EE Outage Report in Burnopfield, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnopfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnopfield, County Durham, England 11/23/2025 07:20

November 23: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnopfield, County Durham, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Prudhoe, Hebburn, Sheriff Hill and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnopfield, England

Latest outage, problems and issue reports in Burnopfield and nearby locations:

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkDotPeters5 Mark Peters (@MarkDotPeters5) reported

    Hey @EE your site seems completely broken for payments, what gives?

  • IAmMrA Jon Arrowsmith (@IAmMrA) reported

    @EE A 3.9% Monthly Bill increase! 😳Awful, just awful!

  • jdurrell87 John Durréll (@jdurrell87) reported

    @DPDgroup_news is there a reason your drivers don't bother to ring your buzzer then just bugger off and have the ***** to say you wasn't in? No wonder you dont let people make complaints on your website. @EE why do you use this god awful company?

  • ConjuredRundown Andrew Farrugia (@ConjuredRundown) reported

    @EE I suppose cancel recroom be in areas till April when pay that off be Able to pay apps not recroom cancelled rest subscriptions until April due all pinball tables I resub March be able pay internet pinball tables not recroom until April

  • Carharmac Caz (@Carharmac) reported

    @EE I can't seem to log into my account, is there an issue on your end? Thanks

  • embigmac Emma Mackrell (@embigmac) reported

    @EE Hi, is the 4G service down in BH area? I've tried restarting my phone, activating then deactivating airplane mode but nothing is working. It shows that I have 4G but it isn't working and I have no wifi so my phone isn't working!

  • insp2238 Nick Oliver (@insp2238) reported

    Hi @EE I have tried to make contact with you about EE Perks but can’t seem to get through. Why I try and login it says my account is deactivated but I can’t see an option to reactivate. Thanks.

  • rdungey2010 Orion Ashton Blake (1.4K) (@rdungey2010) reported

    4 months I’ve now been waiting for EE to resolve the fault that was caused by their systems! Every time they “resolve it” they cause a completely nee issue and it’s back to square one! So I cancelled my contact 32 days ago! Guess who’s contact still hasn’t been cancelled @EE

  • Sanharan30 Dadofpe 🇺🇦 (@Sanharan30) reported

    @EE please, please change your radio ad. As soon as I hear that guy screaming about wifi, the volume goes down. Normalising getting ‘red mist’ about bloody wifi?! #EE

  • Joseph_Coulson Joe C (@Joseph_Coulson) reported

    @EE has there been an issue with your service? As currently have no signal and can seem to open your website on WiFi to see what the issue may be.