EE Outage Report in Burnopfield, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnopfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnopfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnopfield, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnopfield, England
Latest outage, problems and issue reports in Burnopfield and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Williams
(@Davewil7476) reported
@westrowhendo @fant1345 @EE Yes i agree with that never had a problem with DPD, DHL has also got to be one of the worse
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Scott
(@Mr_Blu_Dug) reported
@EE Hi I'm trying to add a Voucher that I was sent and its says it's invalid can you help?
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M@
(@K1ng_Hardy) reported
@PaulInPewsey @EE I have the same issue. Before I call up. Did they manage to sort it out for you Paul?
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Putitinyourpiehole
(@Kforkarting) reported
@tracy3hindle @EE Mines has been awful since last week, same issues with it disconnecting and today at 8am, it went out completely. Have zero wifi.
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Pods
(@paulina14) reported
@EE @fant1345 If you’re getting anything delivered by EE. Get it delivered to your local ee shop. Saves this crap
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Tanjina Choudhury 🏴🇬🇧🇧🇩
(@TanjCho) reported
@EE Terrible customer service despite being a customer for the twelve years. Offered an upgrade SIM deal by an incompetent colleague which you’ve later retracted as soon as I’ve questioned my increase in charges on my bill. Absolutely disgraceful. @MarcAllera
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tim nisbet
(@timnisbet) reported
@EE So @EE I guess the offer was never an offer but a fake to gain new customers. @Ofcom should look at how many customers have fallen for this. Whilst I’m talking of false claims despite 3 WiFi extenders WiFi still not in 4 rooms of the house could someone sort that as well
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Harry Clarke
(@HarryClark86943) reported
@EE Merry Xmas! Are ur Marketing team or Kevin Bacon able to get over to my place and land a plane from here using your broadband and mobile service? You know, like they do on the EE advert? Let me know if it's a 'Yes', and I'll put the emergency services on high alert.
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Up2Terv
(@TrEvvaaaaaa) reported
Dpd or evri.. both the same both full of absolute **** @EE maybe upgrade your courier service or advise them to have some sort of tracking system as good as amazons .. they are absolute shite
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Tongs
(@TongDFS) reported
You guys @EE are an absolute joke. I just need my 4G pod switched on due to an outage and your diagnostics bot and lack of call centre make this impossible. My wife is working from home and now likely has to go into the office on Christmas Eve due to your **** service