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EE Outage Report in Ogmore Vale, Bridgend county borough, Wales

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ogmore Vale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ogmore Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ogmore Vale, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Treharris, Pontyclun, Merthyr Tydfil, Neath, Tonypandy, Porth, Bridgend, and Mountain Ash.

CityProblem TypeReport Time
Pontypridd Internet 2 days ago
Pontypridd Internet 6 days ago
Pontypridd Internet 10 days ago
Treharris Phone 13 days ago
Pontyclun Internet 16 days ago
Merthyr Tydfil Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ogmore Vale, Wales

Latest outage, problems and issue reports in Ogmore Vale and nearby locations:

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • BenHarris918
    Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • stewpalm
    Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • savalleyboy
    Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • garthomas78
    Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • 4rickus4
    Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • chrisjjames_
    Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • MicheleSeren
    Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • ConnectionCarl
    Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KatM62260735
    KatM_* (@KatM62260735) reported

    @EE currently on day 5 of no network. Are there issues in SE London coverage?! Completely unable to use my phone as soon as I leave my house and the wifi

  • HuwRMorris
    Huw Morris (@HuwRMorris) reported

    Absolutely disgusted with the service received by @ee over a mistake they have made, only for their 'customer care' team to stop replying to me. You've lost a customer of 10+ years for good.

  • chrislegge99
    Chris Legge (@chrislegge99) reported

    @EE just placed an order online, made the payment and website crashed, money has been taken but no confirmation… help!!

  • eggsinasquare
    Andrew (@eggsinasquare) reported

    @Capt_tuBBymAN @EE I was championing this idea several years ago at Narnia (CTC) - do all the computing in the cloud, give all the ATCOs iPAD Pro and Google glasses and close down all the expensive Centres. My other idea was double decker runways at Heathrow to increase capacity 👻

  • HuwRMorris
    Huw Morris (@HuwRMorris) reported

    @EE The issue is that no one made me aware that you closed at 4pm, instead you just stop replying mid conversation without resolving any of my technical issues. Issues that you have cause and still haven't rectified! #jokers

  • sezzle1974
    Sara Nisbet (@sezzle1974) reported

    @EE It was 08000790103 no he never got through so has sent a cancellation form by email now so waiting on response.

  • MiniYin1991
    BabyBratLuna🖤 (@MiniYin1991) reported

    @EE signal so bad I can't phone nhs 24 very good

  • DaddyDan8
    Dan Phelps (@DaddyDan8) reported

    @EE Hi, can you advise when your stores will start selling iPhones unlocked to any network, as per the OFCOM regulations please. I want to run a new iPhone on a dual SIM with a personal EE and Three for work as they cannot give me an answer in store

  • FMAcidphire2185
    FMAcidphire21 (@FMAcidphire2185) reported

    @EE OK sim arrived its been in my phone since yesterday still just says "emergency calls only" is it because I provided my pac code when I ordered online and I'm waiting on it porting over? Or do I need to activate it first as the leaflet said it would be ready to go

  • Mrs_Smith12345
    Anne Smith (@Mrs_Smith12345) reported

    @EE - Was with EE for 2 years and had a great service, made a mistake and went to Sky. Asked EE to reconnect so why did EE open a new BT contract? I don’t want oversees call centres and the bad service BT provide, I asked for EE NOT BT. What’s going on?