HSBC

Is HSBC down in Wood Green, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wood Green, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wood Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wood Green, Greater London, England 03/28/2024 11:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Wood Green, Greater London, England

The most recent HSBC outage reports came from the following cities: Wembley, Tower Hamlets, Ealing, City of Westminster, London, Islington, Fulham, Enfield Town, Camden Town, Finsbury Park, Southwark, Earlsfield, Watford, St Albans and Kensington.

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City Problem Type Report Time
United KingdomWembley Website
United KingdomTower Hamlets Mobile App
United KingdomEaling Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Wood Green, England

Latest outage, problems and issue reports in Wood Green and nearby locations:

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • menamwale Mena (@menamwale) reported

    The last time I called to check on the progress @HSBC_UK had made they hadn’t followed up since august 5th and I made the call at the end of august. The lack of care to return customer money during a cost of living crisis is disappointing

  • jubilantpr Jules Easlea (@jubilantpr) reported

    @HSBC_UK If you read the origin tweet, it’s nothing to do with me. I’m merely highlighting the appalling attitude of banks to the elderly, digitally illiterate or deprived. Address the bigger issue and employ real people in real buildings in local communities.

  • Fweefwee8 Fiona Brockhurst (@Fweefwee8) reported

    @HSBC_UK trying to find out when the Salisbury branch will open today- the phone number on the door doesn’t seem to exist. Had to drive in from another county as our branch was closed down. Grumpy 😠

  • JD89LCFC Joseph (@JD89LCFC) reported

    @HSBC_UK If not, shut ******** up.

  • RoystonVassey Rory Yates (@RoystonVassey) reported

    @HSBC_UK remains a digitally illiterate bank. Phenomenal that it is often the first bank to be referenced in a pub conversation as just terrible at digital services. Not fun as a customer (not for long).

  • adsaffer Aaron Saffer (@adsaffer) reported

    @HSBC_UK No response on DM, called again spent 45 minutes on the phone to be told underwriting team is closed. Appalling service for a new customer sorry to say

  • Mo_S_Patel Mo (@Mo_S_Patel) reported

    @HSBC_UK Your DM implies you are not human? Do you have any humans working there? Or is it just bots?

  • MissMindstrike MissMindstrike (@MissMindstrike) reported

    @HSBC_UK Your initiatives to support communities are admirable @HSBC_UK.However, having read your report and seen your billboards talking about support for people experiencing financial abuse, shouldn’t you really be supporting charities campaigning on this? Like @RefugeCharity 🤔🤔

  • liz_rumsey Elizabeth Rumsey (@liz_rumsey) reported

    @HSBC_UK please ask your Propositions lead for children’s banking to review their customer experience. You just asked my 11 year old for the first line and post code of his previous address. He was 3 when we lived at that house…plus it’s just ridiculous!

  • tynelexyclarson Tyne-lexy (@tynelexyclarson) reported

    @HSBC_UK @HSBC worst banking! Been trying to get through to someone for over two days. Horrendous service.