HSBC

Is HSBC down in New Southgate, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in New Southgate, Greater London, England 05/12/2025 02:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near New Southgate, Greater London, England

The most recent HSBC outage reports came from the following cities: Wembley, London, Golders Green, Southwark, Abbey Wood and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Login
United KingdomLondon Transactions
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomSouthwark Mobile App
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • nandripov Neil Dewar (@nandripov) reported

    @HSBC_UK providing some of the worst customer service I have ever experienced. Over the phone and in branch

  • NiamhPMx Niamh🌹she/her (@NiamhPMx) reported

    @HSBC_UK hi. I'm trying to get through on your call log which is impossible. I am not a customer with yourself. However letters are coming to my address for somebody who does not live here.

  • Wifeandmother_ Shelley (@Wifeandmother_) reported

    Morning @HSBC_UK. Is it possible to gain third-party access using an EPOA. I've tried the website, but the application form appears to be for POA requiring a registration code that I obviously don't have. The EPOA isn't registered. Thank you

  • Emma010681 Emma in training (@Emma010681) reported

    @HSBC_UK I cannot complete a bank transfer on my mobile app, is there an issue?

  • xoGEAxo Gea 🦋🔮 (@xoGEAxo) reported

    @HSBC_UK I’ve been waiting to speak to someone for over 35 minutes, my switch failed but no one told me. So unhappy. Please can someone help?!

  • theunknown13748 Jacob (@theunknown13748) reported

    @HSBC_UK I’ve recently switched to your bank provider and I’ve gone to set up mobile banking app but I’ve been locked out. Website is useless in telling me what to do and the guy on the phone didn’t know what to do. How can I fix this?

  • Paul06Jones paul jones (@Paul06Jones) reported

    @HSBC_UK Over a week trying to contact Hsbc after exhausting all online chat avenues and help forums which all say I need to speak to an advisor to sought an issue stopping me opening an online saver account. After spending hours on hold decided to take out savings account elsewhere POOR

  • DhandapaniSrin7 Dhandapani Srinivasan (@DhandapaniSrin7) reported

    @HSBC_UK , Hello team I can't see my credit card details under Accounts section in my HSBC app, is there any issue ?

  • victoriacoules Vicky 'Time For A Colourful Metaphor' Coules💙 (@victoriacoules) reported

    @HSBC_UK I sent a DM right away - nothing. Again, I want to speak to a Human Being about why you randomly changed our account name and how I change it back to what it was. Please don't send a fatuous 'please DM us' response, I had this problem before so maybe I should find another bank.

  • KeithMedgett Keith Medgett #FBPPR (@KeithMedgett) reported

    Ok this is the record. I moved house a couple of weeks ago. I’ve been working through changes of address. I have had a few shockers but @HSBC_UK the worst yet. Had to call as never set up online, it’s a balance transfer card. 40 mins on hold! You can’t keep saying ‘hi call volume