Is HSBC down in New Southgate, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in New Southgate, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Hatfield, Lewisham, Notting Hill Gate, Pinner, Wembley and Golders Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Hatfield |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Lewisham |
Mobile App | |
| Notting Hill Gate |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nigam Joshi
(@NigamJoshi) reported
@HSBC_UK HSBC always have busy phone lines. I guess because too many people have complaints about their s**t services and incompetent team. HSBC have no appreciation about customer's time however their time very valuable. They don't have even an email of their complaints' department.
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A doer
(@itsAduke) reported
@HSBC_UK I just want to be able to go on my app and request my up to date statement. You're frustrating me 😭 Fix this on your app. I know it's possible cos I do it on my Lloyd's app. Why am I waiting 1 full calendar month? There are times I need to present proof of fund.
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Eddie Ashburner
(@Eddie_G0EHV) reported
@Ianbmrt @MX5AKA @HSBC_UK Good luck finding one, our group had the same issue virtually - small trustee accounts scrapped.
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Rory Bethwaite
(@rorybethwaite1) reported
@HSBC_UK I keep getting a System Error / GSA Error when trying to login. Cleared cache and tried different browsers. App also doesn't work. Please assist!
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Kim M 🐾
(@KMacca33) reported
@HSBC_UK 1/2.I understand all that. By forcing me onto digital key if I want to use the app means when the app goes down I lose all access to my accounts. Whereas currently using the physical key means when the app is down I can still use online banking.
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Kim M 🐾
(@KMacca33) reported
@HSBC_UK 2/2 Essentially I'm being forced to choose between online only and app- but when app is down no access anywhere.
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Keith
(@kpescort) reported
@HSBC_UK How do you access online banking. I try to set up but it doesn't have any of my details as I do not have an account with hsbc and asks for a secure key
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Rita
(@Onoso) reported
@HSBC @HSBC_UK is falling apart! Customer service is dead; online support to reset password; telephone support services do not work. Now at the bank, there is not enough staff to help, they close at 3pm and at least 3 of us are here for the same reason! #pointless #disband!
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Phil - M0KPH
(@M0KPH) reported
@Ianbmrt @HSBC_UK We tried moving to Barclays, but this is proving difficult (hours to answer the phone, etc), so are now giving Virgin a go as they seem keen to help. This is for Club/Society accounts with online banking.
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Chris Fuller
(@ChrisFuller65) reported
Had 2 calls with @HSBC_UK regarding an item on my credit card. 1st Agent verified me and was putting me through to to another department. I ended up back at the beginning. The next Agent asking the same questions as the first would not verify me. So problem cannot be resolved😡