Is HSBC down in Colindale, Greater London, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
The latest reports from users having issues in Colindale come from postal codes NW9.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Colindale, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 04: Problems at HSBC
HSBC is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (16%)
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Login (11%)
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Transactions (4%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Colindale, Greater London, England
The most recent HSBC outage reports came from the following cities: Isleworth, Walthamstow, Watford, London, Uxbridge, Wembley, Hornsey, Streatham Hill, Wandsworth, Northolt, Twickenham, Borehamwood, Islington, Balham and Colindale.
| City | Problem Type | Report Time |
|---|---|---|
 Isleworth |
Mobile App | |
| Walthamstow |
Website | |
| Watford |
Withdrawals | |
| London |
Mobile App | |
| Uxbridge |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Matt
(@MattSav7) reported
from
Barnet, England
@HSBC_UK I have a problem that I need to resolve urgently.
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Alex
(@AlexRM) reported
from
Victoria, England
@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
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Rajith Raju
(@rajurajith21) reported
from
Richmond, England
@AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Clióna Roberts
(@cliocrpr) reported
@HSBC_UK The old adage of if it ain't broke dont fix it is a good one! Why have you updated this app when all was fine? Now all my payees have vanished #hsbchavegonemadsincecovid #whatwasthepointoftheupdate
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Andrew S
(@ASonabike) reported
@HSBC_UK I take it this includes problems such as it disabling fingerprint recognition without warning? It kept asking for a Digital Secure Key which I couldn't remember - that's why I use fingerprint in the first place!
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Just Deanna »'.'«
(@Bunpire) reported
@HSBC_UK What is going on with your app? Not even getting to load it up anymore it just crashes straight away. Can we please have a hot fix for this? I need the app to be working properly.
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Esther Rosanna
(@EstherRosanna1) reported
@LuanaElisabetta @HSBC_UK @AskNationwide That's so frustrating I hope you have more luck with a new account my husband had problems with his natwest card not working and they refused to send a new one so he switched aswell and no problems since, I hate any issues with money always stresses me right out!
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mike
(@mikeinharrogate) reported
@HSBC_UK worse system ever app ongoing, log in won’t go anywhere, no live chat pop up and no telephone help even though it tells you a number in bold to ring. Couldn’t get the secure pass number as they don’t send it via the app but on a desktop that I don’t have. Rubbish
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geoff langley
(@RalphyGLang) reported
@RichardFahey @HSBC_UK Part of the modern world. You can never actually speak to someone. It’s all computer generated answering service.
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Polly Symondson
(@Pollysymondson) reported
Now 59 mins on hold, should I be feeling more important as a customer per minute on hold or less @HSBC_UK?
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Richard Fahey
(@RichardFahey) reported
Is anybody working at @HSBC_UK telephone centre. Been on an hour. The keep telling me my call is important but won’t answer. Seriously is anyone working as don’t want to stay on if not
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Gen Williams
(@genwilliams) reported
@HSBC_UK ✨no✨ After being ignored on DM last time, and spending ages on hold, and on the phone, and on your website, I have finally closed my account and I’m not using HSBC again because it was awful.
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Haylo Corb
(@HayloCorbett) reported
@HSBC_UK your customer service is shocking! Requested in the actual bank that paper statements not be sent anymore, only to be told I need to phone up for that one.. so, spend a good couple of days on the phone trying to get through -no such luck!#savetheforests