Hyperoptic Outage Report in Morden, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Morden, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Morden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Morden, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Croydon, London, Tower Hamlets, East Ham, Holborn, Hackney, Hounslow, Greenford, Ealing, Weybridge, Ilford, Islington, City of Westminster, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| East Ham |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Morden, England
Latest outage, problems and issue reports in Morden and nearby locations:
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Minjaš Žugić #FBPE #RejoinEU #ProEU
(@Minjas_Zugik) reported
@Hyperoptic 1 Gbps for 2 people WFH with no issues! #10YearsOfHyperoptic
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Ivan Dudak
(@IvanDudak) reported
@Hyperoptic Much better service than other broadband supplier for better price and internet connection is much more stable in our area! #10YearsOfHyperoptic
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Mihail Morosan
(@MorosanMihail) reported
@Hyperoptic Nobody can say anything bad about Hyperoptic. Instantly earned respect. #10YearsOfHyperoptic
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sheilasmiller
(@sheilasmiller1) reported
@Hyperoptic Very good customer support since I switched.
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David Hudson
(@horacekippers) reported
@Hyperoptic World class product and customer service...that's all you need to know.
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Vincenzo Rampulla
(@vmrampulla) reported
@Hyperoptic Switched to @HyperopticCS - dependable, customer caring and value for money! #10yearsofhyperoptic
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The Infinite Rick
(@XInfiniteRickX) reported
@Hyperoptic I moved due to overpaying for poor performance. Not anymore! #10YearsOfHyperoptic
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Jay Smith
(@DragonWolf5589) reported
@Hyperoptic I switched to hyperoptic as my Internet used to go down whenever anyone used the lift. It was atrocious to deal with it. hyperoptic has been super reliable and great customer service! (to point I don't want to move home UNLESS it has hyperoptic!) #10YearsOfHyperoptic
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Jon Jones
(@jon__jones) reported
@Hyperoptic The person that used to live here was on BT for some reason. Saw that Hyperoptic was available and the speed & customers service just cannot be beaten! Switched over straight away and have never regretted it. #10YearsOfHyperoptic
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Rikk Richardson
(@RikkRichardson) reported
@Hyperoptic #10YearsOfHyperoptic Best customer service, installation and reliability. Like no other!