Hyperoptic

Hyperoptic Outage Report in Belsize Park, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Belsize Park, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Belsize Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Belsize Park, Greater London, England 12/01/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Belsize Park, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: Ilford, London, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town, Greater London and Islington.

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City Problem Type Report Time
United KingdomIlford Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomLondon Wi-fi
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Belsize Park, England

Latest outage, problems and issue reports in Belsize Park and nearby locations:

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • BuzzingWhy WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kingfrederik Fred (@kingfrederik) reported

    @Hyperoptic is very fast internet but very slow at fixing issues. A switch broke LAST NIGHT and they've still not fixed it leaving hundreds without internet.

  • davidjoos David Joos (@davidjoos) reported

    @HyperopticCS service statis is showing up as green, however red light by “internet” (across all Hyperoptic customers at the development). Also: poor QOS and intermittent drops over the last couple of weeks… Thanks in advance!

  • Nadineait1 Nadine (@Nadineait1) reported

    @Hyperoptic @HyperopticCS Please fix the wifi its soo slow😭

  • Nadineait1 Nadine (@Nadineait1) reported

    @Hyperoptic @HyperopticCS why is it taking almost 24 hours to fix the wifi in only 2 postcodes?? Could you update us on how far you’ve actually gone in fixing this and how long we should expect there to be no wifi.

  • graemebrown86 Graeme (@graemebrown86) reported

    @LGSTFU22 @HyperopticCS Point proven then I don't know how they get it to each property but clearly a wider issue despite them denying it. DO YOU UNDERSTAND @Hyperoptic ? Where's the Glasgow engineer? Get them to my block to prove I'm right!

  • thisleejones Lee Jones (@thisleejones) reported

    @Hyperoptic Hello, I have been trying to get a reply to ticket 2398332 since 16th August. Please help.

  • VincentAFabri Vincent Fabri (@VincentAFabri) reported

    @Hyperoptic @HyperopticCS signed up on 8 Aug, took over 2 weeks for router to arrive. Now can't activate my router because of network issue and I am not being told how long this will take to fix... seriously considering terminating my contract. Worst broadband in the UK by far.

  • Martinned81 Martin 马丁 Holterman (@Martinned81) reported

    Since I'm on hold with @Hyperoptic (5th in the queue for 10 minutes now) trying to get my Internet turned back on, let's sum up how this is only the last instance of terrible service around my recent move. (It's not like I can do any work.)

  • CatriRose Rosie (@CatriRose) reported

    @Hyperoptic I had bad experience with @Hyperoptic, would steer clear

  • LaurieIsATart Laureo Speedwagon (@LaurieIsATart) reported

    Hey @Hyperoptic, any explanation as to why my internet upload/download speeds are so poor in Glasgow city centre? Can barely watch a thing