Hyperoptic outages and service status in Belsize Park, England

Problems in the last 24 hours in Belsize Park, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Belsize Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Belsize Park, England

The most recent Hyperoptic outage reports came from the following cities: Islington.

City	Problem Type	Report Time
Islington	Internet	28 days ago
Islington	Internet	1 month ago
Islington	Internet	1 month ago
Islington	Wi-fi	1 month ago
Islington	Internet	2 months ago
Islington	Internet	2 months ago

Community Discussion

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Hyperoptic Issues Reports Near Belsize Park, England

Latest outage, problems and issue reports in Belsize Park and nearby locations:

• 
  Fursecroft (@Fursecroft) reported 6 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

• 
  Steve Race (@steve_race) reported 42 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Gabor (@GaborPfalzer) reported 53 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stewart (@stewartone1) reported 0 seconds ago

  @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

• 
  Mer (@Choymer) reported 2 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  Mattia Righetti (@matttrighetti) reported 5 minutes ago

  @Hyperoptic all good? Service has been down for hours now

• 
  Elizabeth (@Elizabe80680425) reported 7 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  Griffey (@Griffeyfc) reported 11 minutes ago

  What has happened to hyperoptic? Issues after issues as of late

• 
  Nelly Friday (@menticapti) reported 14 minutes ago

  @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.

• 
  Jordan🇩🇲 (@JordyOnside) reported 14 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down

• 
  pratap singh (@pratapsingh71) reported 20 minutes ago

  @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

• 
  Maks (@Makssss_O) reported 21 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  Andrew Is Looking (@LookingAndrew) reported 24 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage