Hyperoptic

Hyperoptic Outage Report in Belsize Park, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Belsize Park, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Belsize Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Belsize Park, Greater London, England 01/19/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Belsize Park, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: London, Croydon, Greater London, City of Westminster, Hampstead, Waltham Forest, Newham, Islington, Ilford, Wandsworth, Kensington, Wembley and Southwark.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Belsize Park, England

Latest outage, problems and issue reports in Belsize Park and nearby locations:

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • caspararemi • C A S P A R • (@caspararemi) reported from Lambeth, England

    @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • BuzzingWhy WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • louiseb001 Louise (@louiseb001) reported

    If @Hyperoptic could get on with fixing the issues some time today, that would be good!

  • TaranjeetSing17 Taranjeet Singh (@TaranjeetSing17) reported

    @Hyperoptic It has been 4 days post activation but the internet is not yet up and running.Every time I call customer care, the standing response is “we don’t have enough information from relevant team, your services will be activated shortly” Please can someone contact me ASAP??

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    @ancr_cotswold @Hyperoptic @ChooseUK Just saw this now due to a new reply. Personally, I believe that if you can't afford to get a whole device to provide an LTE Backup like I have, it's no excuse you had to miss an online meeting due to the wifi being down when mobile data is mainstream nowadays.

  • howard_jones Howard Jones (@howard_jones) reported

    Mid-contract price rises are the latest toxic revenue in telecoms. Awful behaviour. I railed against it whilst I was at BT and Vodafone, but they’re both addicted to the revenue. Hyperoptic doesn’t do this - and we do everything we can to protect consumers from the firms that do

  • 1Ccuse 1 (@1Ccuse) reported

    @Hyperoptic @HyperopticCS are the biggest pile of shite. Wifi is unbelievably slow despite paying a fortune for a decent package (500mb). WiFi has stopped working so they disable online chat and no one is answering calls. Absolute joke of a company.

  • Siobhan4567 Siobhan (@Siobhan4567) reported

    Hello @HyperopticCS?!?! What is the point in having a customer service page if you ignore people until you know their internet is back up. This isn’t the first time we’ve been without internet for a whole day with @Hyperoptic. **** provider

  • michael_till michael till (@michael_till) reported

    @Hyperoptic G20 whats going on im down

  • 1Ccuse 1 (@1Ccuse) reported

    @Hyperoptic are the biggest pile of shite going. Wi-Fi is dead slow despite paying a fortune for a food package. Wi-Fi has gone down. They disabled only chat and no one answering calls. Absolute joke of a company

  • chonchol91 Ruhel (@chonchol91) reported

    Hi @Hyperoptic/ @virginmedia can you please hurry up and provide internet service in my area. I’m sick and tired of the **** service by @bt_uk!

  • lawshuttle1 Shuttle Photography (@lawshuttle1) reported

    For abour 14 days and over, I have not been able to connect to the internet after signing up. Perhaps @Hyperoptic is one of the most terrible companies I have ever subscribed to. I am so disappointed!!!