Hyperoptic Outage Report in Belsize Park, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Belsize Park, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Belsize Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
Live Outage Map Near Belsize Park, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Ilford, London, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town, Greater London and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet | |
| London |
Wi-fi | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Belsize Park, England
Latest outage, problems and issue reports in Belsize Park and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sorin Cioban
(@sorinc03) reported
@XmasRights @Hyperoptic Hyperoptic is the supreme customer service example. Had them for 4 years at my old place, price only ever came down, while keeping the same speed and great service. All the other providers (broadband and cell) operate a bait and switch model, and good luck if anything goes wrong
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HyperopticCS
(@HyperopticCS) reported
@meghade25 @Hyperoptic We are so sorry to hear that Megha. Could we please ask you to DM us with your account details, and we will check for updates on your connection issue?
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lleigh
(@latishaleighx) reported
@Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!
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Louise
(@ZhiwenChen5) reported
@Hyperoptic My internet has been down for an hour. And there is nobody answering the phone or your chats.
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Kester Mann
(@kestermann) reported
Hyperoptic CEO Dana Tobak criticises moves by rivals to raise prices mid contract. Says it puts customer trust at risk and hurts the industry. “People should not be surprised to see 10% tariff increases”. #ConnectedBritain
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Dean Bubley
(@disruptivedean) reported
“Never say never” about wholesale but not a current @Hyperoptic focus
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Dean Bubley
(@disruptivedean) reported
Wholesale - BDUK contracts mandate this Vouchers programme is more retail-focused. Gigaclear guy likes it a lot, as it’s customer oriented Hyperoptic - “it’s not a silver bullet”. Issue is that the 4-5 major retailers are not a fan of *buying* it (ie BT, Sky, TalkTalk, VM, VF)
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Patricia Muñoz-Escalona
(@pme269) reported
@Hyperoptic more hollow promises and lack of response from customer services! I still dont have my wifi as promised! This is shocking service and I can't wait to hear your latest excuse!
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lleigh
(@latishaleighx) reported
@Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!!!!!!
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HyperopticCS
(@HyperopticCS) reported
@latishaleighx @Hyperoptic Hi Latisha! We are sorry for the long wait for our reply. We have responded to your DM and provided all the details regarding this particular case. We are sorry we can't help more from our end, and we hope that the engineer's visit tomorrow will sort it all out!