Hyperoptic outages and service status in Belsize Park, England

Problems in the last 24 hours in Belsize Park, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Belsize Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Belsize Park, England

Latest outage, problems and issue reports in Belsize Park and nearby locations:

• 
  Steve Race (@steve_race) reported 21 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Gabor (@GaborPfalzer) reported 31 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Fursecroft (@Fursecroft) reported 35 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daidai (@daisdaisbaby) reported 1 minute ago

  @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

• 
  Unnat (@unnat_619) reported 2 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  M. (@mariucha77) reported 3 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 7 minutes ago

  Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 9 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  ᴄᴍ. (@charliemensah) reported 9 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 10 minutes ago

  the worst staff ever @Hyperoptic

• 
  Don Edgley (@donedgley1) reported 10 minutes ago

  @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

• 
  Chris Newton (@drchrisnewton) reported 12 minutes ago

  Wi-fi down for a second day. @Hyperoptic are very slow to respond, and won't even guarantee an engineer visit today. It looks like my time with this company won't be very long. Not good enough.

• 
  πι (@TheThreepoint14) reported 15 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable