Hyperoptic Outage Report in Notting Hill Gate, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Notting Hill Gate, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Notting Hill Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Notting Hill Gate, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Tower Hamlets, East Ham, Croydon, London, Holborn, Hackney, Hounslow, Greenford, Ealing, Weybridge, Ilford, Islington, City of Westminster, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| East Ham |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Holborn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Notting Hill Gate, England
Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Alcock
(@23AaronJoshuaa) reported
@HyperopticCS Kindly note that I’ve had to make this social media account because your official channel isn’t working. Live chat is down. Phone calls cut off. Hyperoptic seem to be quick enough to use this channel when they are boasting of how marvellous they are…
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Becky Wigley-Smith
(@rwigleysmith) reported
@HyperopticCS @Hyperoptic what’s happening with the internet in NW9? I start work in 10 minutes and currently can’t use your internet. Imagine yourselves in our shoes. Now what are you doing to fix this and how long will it take?
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jjwere
(@jjwere1) reported
@HyperopticCS @Hyperoptic This is more than just that ofcom compensation within 48 hours. You have caused me a huge loss as I can’t attend meetings or do online transactions. You have not bothered to provide ETA for sorting out this issue and you have just posted a few mins ago about the issue. Disgrace
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S.A
(@LoveSehyr) reported
@Hyperoptic @HyperopticCS every few months there is a new outage. When will the internet issue be resolved in NW London?
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sanjay
(@SethiAayush) reported
@Hyperoptic @TheXavianna Sort out issues in nw9 area as peilevneed to work from home,
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Tasha✨
(@tashaa__10) reported
@Hyperoptic @HyperopticCS internet still down in liverpool? All your replies seem to be to london based customers!?!
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Hugo Parreiras
(@hugo_amp) reported
@Hyperoptic Without Internet service from as late as 17:30 yesterday (time I arrived home). Tried the Live Chat, nothing. Tried creating a ticket, nothing. On the phone for more than 30 minutes, nothing! Is this the service a 4/5 year customer deserves from you?
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Rajan Patel
(@RajanPatel91) reported
@HyperopticCS @beebeegom @Hyperoptic You just have an idea if the issue will be resolved by the morning?! Are people on site investigating or all not working? Having no ETA is unacceptable! Majority of us work from home on a Friday. This is a huge outage affecting everyone!
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🎀Sooz Moffat🎀
(@strivedrama) reported
@Hyperoptic you’re a disgrace!! Was left on hold for 30 minutes to then be cut off! No internet since 2pm! Sort it out @Hyperoptic you’re so quick to take payment but not so quick with your internet or resolving issues!!!
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RG90
(@RamGam90) reported
@HyperopticCS @jjwere1 @Hyperoptic “ If we’re unable to get you back online within 2 working days of the outage being reported to us, we’ll give you £8.06 bill credit for each following day you’re without service for any outages” What a joke! I need WiFi to earn my wage now, not in 48 hrs!