Hyperoptic Outage Report in Notting Hill Gate, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Notting Hill Gate, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Notting Hill Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (13%)
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Wi-fi (13%)
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E-mail (4%)
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TV (%)
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Phone (%)
Live Outage Map Near Notting Hill Gate, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Hayes, Hackney, Croydon, Tower Hamlets, East Ham, Holborn, Hounslow, Greenford, Ealing, Weybridge, Ilford, Islington, City of Westminster and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hayes |
Wi-fi | |
| Hackney |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Notting Hill Gate, England
Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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John Chilvers
(@John_Chilvers) reported
I’ve never had more reliable and fast internet as I’ve had with @Hyperoptic but their customer service is just appalling, constantly overcharged and it’s a nightmare to get anyone to sort it out.
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Thomas
(@thomasakenny) reported
@Hyperoptic shocking service in SE15, no doubt ‘due to the rain’. Generic message on phone line explaining outages in ‘some areas’ surprisingly not v helpful either
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Sri
(@therealsrii) reported
@Hyperoptic I've been trying to set up a broadband contract with your team for the past 1 week but have had the slowest and poorest service + response time I've ever experienced with any company as a new customer. Can someone please help?
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Jason Cartwright
(@jasoncartwright) reported
@argen I'd never heard of them until a letter through the door. Got excited, then nothing. Weirdly Hyperoptic also suggest service (and have fibre up the pole metres from my house) then haven't done anything either. They are all feeling out markets with disingenuous promises?
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Commodity Hunter #MBGA
(@BermudaBat) reported
Why is @Hyperoptic down in W6?
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Neil Cocker
(@NeilCocker) reported
@Hyperoptic Hey folks! Any idea when service is likely back up in CF10? Went down at about 11pm last night.
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fitz
(@simonfwitzy) reported
@Hyperoptic we are in tw8 and the Internet service has been offline since at least yesterday evening. Is there any chance of an update as I'm having to run zoom calls using my phone and share out my 4g connection, which isn't ideal. Thanks
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Carolina Marialva
(@CahMarialva) reported
@Hyperoptic My internet went down yesterday morning and it's still not back. Me and my husband work from home, so I called many times, and everytime was a different update - first the engineeer would be on site by 3pm, then by 8pm, then he didn't get access to the building
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paul may
(@mayfishtp) reported
@Hyperoptic my bb has been down all day. I've sent a support ticket at lunchtime, no reply. Whats happening? I'm running out of mobile data. I'm at S11 8FD. Some info and time scales would really be appreciated. Thanks
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Taz Angela
(@Taz_Angela) reported
@UbuntuBhoy @Hyperoptic Disappointed installation cancelled half hour before, now been told area unserviceable, unable to book installation. No idea if temp delay or unable to supply Internet. Poor customer information. No time scale no proper info.