Hyperoptic outages and service status in Lee, England

Problems in the last 24 hours in Lee, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lee, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, City of Westminster, Newham, and Poplar.

City	Problem Type	Report Time
Southwark	Internet	26 days ago
City of Westminster	Total Blackout	1 month ago
Newham	Internet	1 month ago
Southwark	Internet	1 month ago
Poplar	Internet	2 months ago
Southwark	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

• 
  Alex (@AlexRM) reported 8 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 22 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 26 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Warren King (@SpeakerWarren) reported 47 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 48 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Gezgin Kiz (@hamidetekin) reported 50 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 53 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Gezgin Kiz (@hamidetekin) reported 55 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 56 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan🇩🇲 (@JordyOnside) reported 5 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  Sean Geraghty (@cedarmaster) reported 6 minutes ago

  @HyperopticCEO I moved over to Hyperoptic over a week ago. The service has not been connected and I have to wait a week for an engineer visit. You have also disconnected my old supplier. Not good enough @Hyperoptic

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 8 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  Intelligence Service 🕵🏽‍♂️ (@london_Iran) reported 8 minutes ago

  @bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.

• 
  Andrew Is Looking (@LookingAndrew) reported 11 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  Impossible (@Neverwasneveris) reported 11 minutes ago

  AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

• 
  Nicky Hill (@nickyjanehill) reported 11 minutes ago

  Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

• 
  Tweets AHT (@TweetsAht) reported 12 minutes ago

  @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

• 
  Janaka Abeywardhana (@janaka_a) reported 16 minutes ago

  @Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.

• 
  Katherine Lovell (@katherinelovell) reported 19 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!