Hyperoptic outages and service status in Lee, England
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Full Outage Map
- Hyperoptic generated 1 outage signal in the last 24 hours around Lee, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Sep 18, 11:45 AM GMT+1.
- Internet (71%)
- Wi-fi (29%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Lee, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lee, England
The most recent Hyperoptic outage reports came from the following cities: City of London, Southwark, Newham, City of Westminster, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Wi-fi | 16 hours ago |
|
Southwark
|
Internet | 2 days ago |
|
Southwark
|
Internet | 4 days ago |
|
Newham
|
Internet | 14 days ago |
|
City of Westminster
|
Wi-fi | 17 days ago |
|
Southwark
|
Internet | 18 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Tidal Labs (@Tidal_Labs) reported@Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.
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umang shankar (@Umangshankar) reported@Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.
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Leo 🏴☠️ (@leostera) reported@evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)
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Richard (@Photochromatic) reported@MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.
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ells🦋 (@ells_afc) reported@AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.
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Andrew Is Looking (@LookingAndrew) reported@Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage
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Caesar (@162wales) reported@Hyperoptic My broadband is down. No lights
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Bayan Uralbayeva (@UralBayan) reported@Hyperoptic, can someone answer your support number? I have been calling all day for the last two days
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Amit Kumar Jha (@iaktech) reportedHey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.
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Mattia Righetti (@matttrighetti) reported@Hyperoptic all good? Service has been down for hours now