Hyperoptic outages and service status in Lee, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Lee, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 28, 7:31 PM GMT+1.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Lee, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Hyperoptic
Hyperoptic is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lee, England
The most recent Hyperoptic outage reports came from the following cities: Southwark, City of Westminster, Newham, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 5 days ago |
|
City of Westminster
|
Total Blackout | 11 days ago |
|
Newham
|
Internet | 14 days ago |
|
Southwark
|
Internet | 14 days ago |
|
Poplar
|
Internet | 24 days ago |
|
Southwark
|
Wi-fi | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hills (@markhills205) reported@Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail
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K (@Naleek_F) reportedProblem with Smart elections is when my WiFi goes, I can’t turn off my bedroom light.. @Hyperoptic what’s happening
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ZombieRodeo! (@ZombieRodeo) reported@Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!
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Real Bonkers Tv (@tv_bonkers41301) reported@Hyperoptic taking appropriate action to address these service deficiencies.
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Donato Capitella (@dcapitella) reported@Hyperoptic having another outage within 1 month ...
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Kav (@KavehD) reported@Hyperoptic Is service down in DH6 postcode?
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Janaka Abeywardhana (@janaka_a) reported@Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.
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thinkbroadband.com (@thinkbroadband) reported@AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).
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Kurt Robson (@KurtRobsonn) reportedSo @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)
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Lidia Cantele (@CanteleLidia) reported@Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!