Hyperoptic outages and service status in Lee, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Lee, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 22, 12:43 PM GMT+1.
- Internet (75%)
- Total Blackout (13%)
- Wi-fi (13%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Lee, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lee, England
The most recent Hyperoptic outage reports came from the following cities: City of Westminster, Newham, Southwark, Poplar, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Total Blackout | 1 day ago |
|
Newham
|
Internet | 4 days ago |
|
Southwark
|
Internet | 4 days ago |
|
Poplar
|
Internet | 15 days ago |
|
Southwark
|
Wi-fi | 15 days ago |
|
Southwark
|
Internet | 16 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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John Younghusband (@nenamewilldo) reported@Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats
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NEARK0 (@Nearko_) reported@Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!
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Nicky Hill (@nickyjanehill) reportedUrrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!
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Flowerbomb212 (@Flowerbomb212) reported@Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.
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Mahesh (@mkejriwal77) reported@virginmedia I had raised request via your agent to switch effective 2-March from HyperOptic to VirginMedia UK. I had asked him to cancel on 6th Feb but not received any confirmation till now.
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Footimaster (@Footimaster) reported@TomStokesFC I found Virgin to be horrible Stokes and overpriced I had to switch I highly recommend Hyperoptic if they do your area much faster upload speeds, cheaper and overall better service
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ravish (@rravilla24) reported@Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.
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Paul Bailey (@PBailey71973) reportedHey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?
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Kav (@KavehD) reported@Hyperoptic Is service down in DH6 postcode?
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Kris (yes it's actually spelt with a K) (@kobraman88) reported@C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)