Hyperoptic outages and service status in Lee, England

Problems in the last 24 hours in Lee, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lee, England

The most recent Hyperoptic outage reports came from the following cities: City of Westminster, Newham, Southwark, Poplar, and Tower Hamlets.

City	Problem Type	Report Time
City of Westminster	Total Blackout	2 days ago
Newham	Internet	5 days ago
Southwark	Internet	5 days ago
Poplar	Internet	15 days ago
Southwark	Wi-fi	16 days ago
Southwark	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

• 
  Warren King (@SpeakerWarren) reported 3 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 4 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Gezgin Kiz (@hamidetekin) reported 9 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Alex (@AlexRM) reported 12 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 14 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 31 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Gezgin Kiz (@hamidetekin) reported 33 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 41 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 46 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eddie (@EddieMakesGames) reported 2 minutes ago

  Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

• 
  Adam Piper (@bitwog) reported 4 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Paul Thompson (@tommo_68) reported 10 minutes ago

  @Hyperoptic How will users contact you when your Internet isn't working. Services went down yesterday, and nothing advised by you again. Hopeless company and you don't care

• 
  Esther (@EstherAkinRN) reported 10 minutes ago

  @MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster

• 
  Xenomorph (@xenom0rph09) reported 16 minutes ago

  @Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+

• 
  vsquad22 (@StainYNWA) reported 22 minutes ago

  @Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service

• 
  Davdra (@pdavdra) reported 22 minutes ago

  @Hyperoptic why do you insist on doing your maintenance work during working hours? Causes major issues with working arrangements!

• 
  J Jack (@joyjack) reported 24 minutes ago

  @Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 27 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  Stepalex (@Stepalex) reported 28 minutes ago

  @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41