Is Nationwide down in Twickenham, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (28%)
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Website (28%)
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Mobile App (20%)
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Transfer (12%)
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Login (10%)
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Withdrawals (1%)
Live Outage Map Near Twickenham, Greater London, England
The most recent Nationwide outage reports came from the following cities: Golders Green, West Byfleet, London, Southwark, Harringay, Tower Hamlets and Islington.
City | Problem Type | Report Time |
---|---|---|
Golders Green | Mobile App | |
West Byfleet | Website | |
London | Transactions | |
London | Transfer | |
London | Transfer | |
London | Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Noname
(@SLH68141003) reported
@AskNationwide - trying to ask a question via your chat function via phone app, but it's not working.
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Peter
(@Peter07888383) reported
@AskNationwide trying to change my deal online but systems tell me I have an in flight switch but I don’t. Keen to reserve new product. Please help
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Gemma Lewis
(@gemmzy) reported
@_lady_blackbird @AskNationwide I've had the same problem since I updated my app nearly two weeks ago now, looking at others tweets alot of people are having issues.
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Ben Willmott
(@xoorox) reported
Helpful ppl in the Google Play reviews for the Nationwide banking app point out that updating to the latest version of Chrome fixes the recent "technical problems" issue for users @AskNationwide
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Malcolm Powers
(@malcpowers) reported
@AskNationwide Also person on second call to fraud team was disinterested and unsympathetic. Member of my family was made to feel like a criminal rather than a victim of crime. Very poor customer service.
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Sebastian
(@Sebasti47140057) reported
@AskNationwide When you gonna fix it? The issue is on your end not on the end of users... Many of us can't access to online banking via Nationwide app while there is no issues at all with any other banks android apps like Barclays and others... I'm using currently 7 banking apps on my phone.
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Jack |
(@31jjt) reported
@AskNationwide hello, I’d like to file a official complaint regarding my TMW mortgage due to the customer service.
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Noname
(@SLH68141003) reported
@AskNationwide I already told you that I tried that and it wasn't working. But I have sorted the issue myself now.
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Miriam1219xx
(@MiriamHus1219xx) reported
@AskNationwide The chat service is manned by bots and absolutely useless. Thanks for nothing anyway!
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide I am no longer a Nationwide customer Jo, I'm just here to make people aware, how Nationwide treated my family & the Stress and Harm caused... it's not ok to treat customers this way...I am, not a number I am a human being, Nationwide is a bad corporation #Nesera #Gesera is coming