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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 1 outage signal in the last 24 hours around Twickenham, including 1 direct report.
  • The most common problems reported in this area mention Login.
  • The most recent signal from this area was received Apr 21, 9:53 PM GMT+1.
  • 100% Login (100%)

The latest reports from users having issues in Twickenham come from postal codes TW1 .

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Twickenham, England

The most recent Nationwide outage reports came from the following cities: Twickenham, Hounslow, Hayes, Wembley, Kensington, and Worcester Park.

CityProblem TypeReport Time
Twickenham Login 2 hours ago
Hounslow Login 1 month ago
Hayes Transactions 1 month ago
Wembley Mobile App 2 months ago
Kensington Login 2 months ago
Kensington Withdrawals 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • JoTolond
    Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • Mr_ML07
    Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • steveod21
    steve odonnell (@steveod21) reported

    @AskNationwide Is the banking app down? Haven’t been able to get on for 3 hours. Just times out.

  • stargrazzer
    🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported

    @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.

  • AdyG28
    🌍🌳🐟🙉Ady🤔 (@AdyG28) reported

    @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

  • wozeruk
    name pending (@wozeruk) reported

    @AskNationwide I need some information my account was shut down due to somebody recalling the transaction the person in question was committing the fraud, not me and now I need to complain to the FOS but 1st I have to complain to the bank. I would like to start this process

  • Hamilton7543842
    Hamilton (@Hamilton7543842) reported

    @TomHCalver I think prices are too high. Perhaps if they came down say 75%? All would be well again @AskNationwide

  • JulieMelvinator
    Julie (@JulieMelvinator) reported

    @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

  • ZiRovinReporter
    Ziad Roving-Reporter (@ZiRovinReporter) reported

    @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

  • StevenScrase
    Steve Scrase (@StevenScrase) reported

    @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

  • crashingoutlou
    lou🍓 (@crashingoutlou) reported

    @AskNationwide hi, i’m having trouble verifying my identity with my passport. i tried earlier but it didn’t work, and now the verification option has disappeared. please can you help?

  • bickley200
    Christine Bickley 🇬🇧 (@bickley200) reported

    Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph