Is Nationwide down in Thames Ditton, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thames Ditton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (27%)
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Transactions (26%)
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Transfer (22%)
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Website (12%)
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Login (12%)
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Withdrawals (2%)
Live Outage Map Near Thames Ditton, Surrey, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Mitcham, Islington, Southwark, London, Hounslow and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Transactions | |
| Mitcham |
Transactions | |
| Islington |
Transactions | |
| Southwark |
Website | |
| London |
Website | |
| London |
Transfer |
Community Discussion
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Nationwide Issues Reports Near Thames Ditton, England
Latest outage, problems and issue reports in Thames Ditton and nearby locations:
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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angelus payne
(@angeluspayne1) reported
@AskNationwide need your help asap
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Neil Thompson
(@NeilThompson) reported
@AskNationwide And I can confirm that 15.0.1 is NOT a beta. Also it was a problem on iOS 14 too.
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aamks
(@AAMKS) reported
@AskNationwide we’re sorry but u cannot use online switch service to transfer payments from ur flex account. Contact ur local branch” Message on internet banking when i try to switch it to nationwide
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Preety Carter
(@PreetyCarter) reported
@robcarlyle @AskNationwide I have the same issue. You can’t potentially tell thousands of customers they can’t have access to the app, I have five different accounts with you and use the app everyday. I also have an account with another bank and their app is fine….
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Becca
(@BeccaH88) reported
@AskNationwide Thanks, your website mentions trips between 1st Jan & 4th Oct not being converted, is this trips that were taken between these dates or booked between these dates?
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Becca
(@BeccaH88) reported
@AskNationwide I have some questions about my FlexPlus travel insurance, who should I contact for help? :)
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SpaceCadet_74
(@SpaceCadet_74) reported
@AskNationwide we've just opened a new joint acnt due to Tesco Bank closing but are having issues setting up the switch. The verification page just keeps reloading both using the card reader or the passcode. I tried calling but the telephone banking is closed. Most frustrating.
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Mike Johnson
(@beardylonghair) reported
@AskNationwide your app is still not working since IOS 15 update. This is really not acceptable when developer versions have been available for months now. Can you please stop pretending nothing is wrong. Go to App Store & sort reviews by most recent, many people having issues.
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Becca
(@BeccaH88) reported
@AskNationwide We have a holiday booked to a destination that's coming off the red list. It was originally booked in Nov 19 for April 20 & has been postponed/rebooked multiple times, most recently in May this year. Does our insurance cover us for Covid-related issues?
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Daniel Cunningham
(@Cunninghamster) reported
@Woodlands86 @Richardmcfc @AskNationwide You chose to install beta software and shouldn't expect support. I'm running 15.1 and can't access my accounts, same boat as you. Three ideas of the beta is to give developers time to update their app before it goes live. NW rushing an update will lead to security holes.