Is Nationwide down in Thames Ditton, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thames Ditton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (32%)
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Website (21%)
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Mobile App (21%)
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Transfer (17%)
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Login (9%)
Live Outage Map Near Thames Ditton, Surrey, England
The most recent Nationwide outage reports came from the following cities: Richmond, London, West Byfleet and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Transfer | |
| London |
Website | |
| London |
Transactions | |
| London |
Mobile App | |
| West Byfleet |
Website | |
| London |
Transactions |
Community Discussion
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Nationwide Issues Reports Near Thames Ditton, England
Latest outage, problems and issue reports in Thames Ditton and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Davey.G LFC
(@DaveyG80) reported
@AskNationwide Your payment system is down again. (just moved account)
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Mark Bennett
(@MarkBen81505461) reported
@AskNationwide Not happy as I have not been paid. It seems I am not the only one as this "Kyle" keeps stating the same robotic thing. There is clearly a problem that Nationwide is not admitting to. What is the truth??
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Thomas Mckee
(@Thomas_mckee6) reported
@AskNationwide Instead of replying with the same generic message. Can you elaborate on what the problem is and how long it will take?
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Linzi Milne
(@milne_linzi) reported
Nationwide down again is this a **** take @AskNationwide
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nya🌙
(@nyabrandi_) reported
@AskNationwide @howryabud Ruined Christmas for a lot of people, now it seems like a repeat for the new year. Well done. I'd suggest everyone just change banks new year, not worth the hassle or stress. They can't even give you a straight answer. Too many issues!
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Smiffy 🇬🇧🌞🇺🇸🌞🇬🇧
(@S_miffy) reported
@AskNationwide Hello my wages are not showing up in my account? Is there a problem?
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Jonathan Blackford
(@jonblackford79) reported
@ArtiPat81001097 @AskNationwide Maybe @AskNationwide you need to put something on your mobile app so people know and can actually sleep - for 3 hours there has been “no issue” now there is !!!
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Chris Worrall
(@ChrisWorrall20) reported
@AskNationwide this ain’t no short delay!!!, who broke the systems this time! When are my bacs payments going to clear and don’t you think it’s about time you changed the system status on website to show you have problems !!!
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide Any ! I haven’t been paid as my wages have yet to arrive in my account- yet your team say no issues with BACs payments - so@just wondering what my charges will be
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David Neil Robinson
(@DDIGITALMEDIA) reported
@lozunicorn @Claire11152715 @AskNationwide Same here, no Tax Credit normally in my account by 12:30am no problem last Friday. Bills due by DD and Standing Order.