Is Nationwide down in Holborn, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Holborn, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Holborn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (41%)
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Transactions (19%)
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Website (19%)
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Login (12%)
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Withdrawals (5%)
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Transfer (3%)
Live Outage Map Near Holborn, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Holborn, Hendon, Mitcham, Bromley, Borehamwood, Ilford, Islington, Croydon, Edgware, Wembley, Harrow, Enfield Town, Loughton and Bexleyheath.
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Community Discussion
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Nationwide Issues Reports Near Holborn, England
Latest outage, problems and issue reports in Holborn and nearby locations:
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Who Cares (@ihatetimBL) reported from Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Angel (@dragonsangel01) reported from Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Connor (@connorlol) reported from Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Cares (@ihatetimBL) reported from Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old (@DmitriusOld) reported from London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West (@KeighleyWest) reported from Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Julian Budd (@redmanjules) reported from Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Hannah Moyne (@hannah_moyne) reported from Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Dmitri Old (@DmitriusOld) reported from London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angry (@Palouisea) reported from Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Joycey (@pauldevine1986) reported
@AskNationwide whats the situation regarding payments going over this period is there gonna be a longer delay until a working day
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w (@w33063794) reported
@AskNationwide payment due always in by 12.30am not arrived seeing reports of others saying the same over social media when will your issues be sorted
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Mike (sann0638) (@sann0638) reported
@AskNationwide it was because I'd frozen my card! Good to know the system works, though a more helpful error message would be a nice tweak. Sorted now.
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Richard Hallam (@richardhallam) reported
@TheAA_UK @AskNationwide Trade description act fourth emergency service
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/ georgia / (@georgiamyy) reported
@AskNationwide hey, I closed my current account with you in June but I need to access some of my previous statements I had from that account.. how can I do this? I logged into the online banking but couldn’t see an option
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Mike (sann0638) (@sann0638) reported
@AskNationwide general problems with making online payments at the moment? It's not letting me...
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Richard Hallam (@richardhallam) reported from Birch Vale, England
@AskNationwide Since the vehicle is in a drive able condition that you’re able to help, we need to take it to a local garage . You will need to drive it to a dealer
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Richard Hallam (@richardhallam) reported
@AskNationwide It’s Xmas eve eve, is this a service that helps people on distress or is it an advertising headline
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Jessica Moody (@JessMoody_xo) reported
@AskNationwide Sure, online chat on your website?
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jess (@jessloovesu) reported
@AskNationwide Hello I raised a direct debit dispute a few days ago but I have now managed to resolve the issue with the retailer. How can I close the case?