Nationwide

Is Nationwide down in Surbiton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Surbiton, Greater London, England 12/12/2024 15:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Transfer (22%)

    Transfer (22%)

  4. Website (12%)

    Website (12%)

  5. Login (12%)

    Login (12%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, Mitcham, Islington, Southwark, London, Hounslow and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Transactions
United KingdomMitcham Transactions
United KingdomIslington Transactions
United KingdomSouthwark Website
United KingdomLondon Website
United KingdomLondon Transfer

Community Discussion

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Nationwide Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KetanPuk Ketan Patel💙 (@KetanPuk) reported

    @AskNationwide Are you talking about your website? My question was about your mobile app.

  • BeninemDE Ben Anderson (@BeninemDE) reported

    @AskNationwide Hi, I was wondering I've been trying to find your email/fax as I've recently had a problem with my Electric provider and have been unable could you please provide it so I can resolve this issue

  • JessGoyder Jess Goyder (@JessGoyder) reported

    @AskNationwide your banking app keeps freezing on me and this is around the 7th time I haven’t been able to access anything. I’ve taken down the app and reinstalled it a few times in the last few months. I have the latest iPhone. Incredibly frustrating. Many thanks.

  • shpanda9 Mohamed Shalaby (@shpanda9) reported

    @asylumseekerx @AskNationwide I had the exact same experince with every single bank in the UK. It was awful. I was finally able to open an account with @Barclays. Guess why? because I found a branch where one of the employers was once an asylum seeker herself and could empathise so she found a way to help me.

  • ebbachristine Ebba Christine (@ebbachristine) reported

    @AskNationwide I’m trying to make a payment to a new person via the app and using the card reader. When entering the 8 digit code it gives me an error pops up on the banking app to check the service at this time. But no reports of this being an issue. I’ve tried three times now.

  • mixaldo83 Mixaldo (@mixaldo83) reported

    @AskNationwide I was instructed to deposit it through the self service machine in the banking hall

  • philip_simons16 Philip S. (@philip_simons16) reported

    @AskNationwide I have been ignoring it. When you put this number into Google, there are some claims that it is a number of Nationwide's, there are some saying it is a scam. I am a Nationwide customer, but this looked fishy. I've had a number of calls from this number today.

  • asylumseekerx Asylum Seeker (@asylumseekerx) reported

    Humiliating... • ARC card • National ID cards • Letters from the solicitor were submitted to open the most basic bank accounts. @AskNationwide rejected our applications on the grounds us being "no work" "no access to public funds" people. Asylumseekers are not illegal!

  • Youngsy1986 Matty Youngs (@Youngsy1986) reported

    @AskNationwide No just a text about a week ago. Shocking service

  • Jim01147223 Jim (@Jim01147223) reported

    @AskNationwide why can't anyone help I'm trying to move my account to you and at the final page it freezes I have reference number status show incomplete you hit the continue button it says error occurred contact us but when you contact you can't help very annoying