O2 Outage Report in West Molesey, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Molesey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (61%)
-
Internet (19%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near West Molesey, Surrey, England
The most recent O2 outage reports came from the following cities: London, Brentford, Carshalton, Fulham, Sutton, Holborn, Slough, Camden Town, Wembley, Kingston upon Thames, Mitcham, Hounslow, Ealing, City of Westminster and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Brentford |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Carshalton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
-
Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
-
Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
-
logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
-
💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
-
Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
-
shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
-
Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
-
sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
-
Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
-
Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
-
Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
-
Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Em
(@EmGymMum) reported
@O2 customer services is shocking. I got an upgrade over the weekend. I still don’t have calls, data or text messages. You can’t get ahold of the online agents. On my 3rd call today and still no joy. I am trying to be patient. What can I do to resolve this?
-
Tom Corns
(@TCkingofDogs) reported
@O2 hi, my phone has just returned from repair . I have inserted my original sim back into my phone and I can only get WiFi signal . Do I need to re register the sim?
-
🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝
(@Matthewhewitt84) reported
@Melissa311213 @O2 Wow that’s along time, so glad I left o2 when I did. @O2 are awful now even the Priority for Tickets is rubbish, now they are on with Virgin but it doesn’t make it any better or a service! #EE all the way, best I’ve ever had. Not gonna complain with a data speed of 300+ Megabits
-
gracie 🍄
(@gracejpg_) reported
@O2 hi this number keeps calling me. Showing as o2 in Google. Can you help? 0330 303 5315
-
mrs luco ❤️
(@joluxon69) reported
@O2 wow all my loyal service and I can’t even get help for my dads phone, he has dementia lost his sim and you can’t help me I’m astounded! New network here I come
-
Ian Stuart
(@IanStualiv) reported
@O2 I would still move I have had nothing but trouble with o2
-
Talia
(@TaliaCoren_) reported
@O2 My grandad has been a loyal O2 customer for years and he’s struggling with using 4G. When he’s on wifi he can browse and when he’s on 4G it doesn’t let him access the internet. No changes to his plan and he’s really stuck without internet. Please help
-
@linespeedflyer
(@linespeedflyer) reported
@O2 I don't want network tips, I want a network that works. Why can you not provide a service that we pay for? Even now my phone has 4G supposedly, but won't load anything...... Please tell me why?
-
kitty
(@hemmingspleaze) reported
@O2 Hello, I haven’t had phone service since yesterday morning. East London, E3 area. I’ve seen on the website that they’re fixing a mast? Any ETA on when I’ll be done?
-
Treehk
(@Treehk2) reported
@cherrydoll1 @O2 Only 30 minutes. It’s usually way longer. They provide a terrible service.